Our main use case of Cisco Duo in my company is for two-factor authentication.
Cisco Duo - Essentials Edition
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Secure ZTNA using MFA.
What do you like best about the product?
Cisco Duo's Unified Endpoint Visibility provides a dashboard that displays the security health of devices accessing your applications, ns it is very easy to use. It combines data from all devices, including corporate-owned and BYOD, to offer a comprehensive view of your environment. The unique feature is unified device visibility, device posture assessment without NAC, access control without any third-party tool, and Adaptive Authentication. the most advanced customer support can help at any time is the best advantage. Also, integration with the 3rd party firewall and VPN MFA. The in-depth implementation documentation library is available openly.
What do you dislike about the product?
Duo is part of the SSE and ZTNA bundle, but some users are expecting that the adaptive firewall security feature can run with Cisco DUO, then the most advanced tool can be helpful for cloud-based security.
What problems is the product solving and how is that benefiting you?
Cisco Duo addresses the problem of securing access to applications and data by implementing MFA and device trust verification. This benefits users by providing secure access, reducing the risk of unauthorized access, and enhancing overall security against cyber threats, especially phishing attacks. The key benefit is :
Unauthorized access in the branches or groups.
Devise trusted can log in or access the internal network via VPN.
SSO can be done for the various internal and external application logins.
Central dashboard for the application and access control for the user level.
Unauthorized access in the branches or groups.
Devise trusted can log in or access the internal network via VPN.
SSO can be done for the various internal and external application logins.
Central dashboard for the application and access control for the user level.
Duo Review
What do you like best about the product?
It help us to secure the data by adding an addition authentication process where user need to approve the authentication by accepting notification or need to enter the passcode. It also supports multiple ways to provide authentication like SMS, Phone calls, biometrics. It is very fast, reliable and user-friendly. It verifies the user device heather and security posture of device like OS version, encryption and notify user if any of the condition not match. Best part of the duo is easy to integration with different environments and we can also use this as SSO platforms like OKTA and user can authenticate themselves even in SSO login. It protect against phishing, stolen passwords and unauthorized access and help organisations and user to protect the data. As it is ease of implementation to any device and it provides supports for iOS and android. As i frequently using this for authenticaton to login my corporate office device and access the resources.
What do you dislike about the product?
As of my knowledge, I don't feel like Duo has any cons but sometime we face the application is down and authentication notification is delayed and due to this we need to manually enter the passcodes. Some users may feel privacy issue if they are using this application in their personal devices as it continuously checking the security constraints. And Maybe is more costlier than other MFA are available in market like Google authenticator, microsoft authenticator etc. as they are free to use.
What problems is the product solving and how is that benefiting you?
We are mostly user for MFA to access any resources provided by our organisation to the users. It helps to protect data in cases of phishing because hackers need physical device access to bypass the 2 factor authentication.
Best ,reliable 2 factor authentication
What do you like best about the product?
i like most its user friendly Interface which is easy to manage and it sends an authentication notification as a popup on the mobile screen you don't need to go anywhere thats i like the most
What do you dislike about the product?
sometimes its not sending popup notification so we have to open app manually and again thing which is not good is like we have 15 user in a server but we want to secure with duo only 3 user in that case we have to add all 15 user in a duo then add to them in a particular group that's very lengthy and hactic
What problems is the product solving and how is that benefiting you?
its helps us to secure our system with unauthenticated access and its ensure that if someone have my password then he /she still not access my system,so i am very happy and safe with this
Enhanced Security with Duo's Multi-Factor Authentication
What do you like best about the product?
Implementing Duo within our organization has really helped us become more confident about the security of accessing our data. A few of the many strengths of implementing Duo within our organization are as follows: Duo provides us with a detailed track record of employee's access to the assigned applications. Again, the Duo cloud-based architecture has allowed us to easily scale the solution to meet our growing security needs as per the requirements. Last but not least, Duo Multi-Factor Authentication capabilities have secured our organizations data from unauthorized access.
What do you dislike about the product?
While Duo has really helped us a lot in terms of providing a safeguard, however, we see there could be some areas of improvement such as enhancement in customization options. Again, we faced some challenges in integration with the legacy system which required additional support from the Cisco team.
What problems is the product solving and how is that benefiting you?
Breadth of services
Product roadmap and future vision
Product functionality and performance
Overall cost
Strong customer focus
Product roadmap and future vision
Product functionality and performance
Overall cost
Strong customer focus
Broad Multi-Factor and SSO
What do you like best about the product?
Cisco Duo provides a secure app and Multi-Factor process for signing into workstations and applications. You can tie it into 365 with a Federated Domain and use SSO validated against an on-prem Active Directory server or if you have P1 Licensing against 365 its self. So Duo can be used for many purposes for Single Sign On helping you meet Insurance Companies and Compliance standards. You can also program Yubi Keys and hand those out to your users, this process is easy and pain free.
What do you dislike about the product?
Duos learning curve can be steep when you are setting up more advanced tasks such as SSO against on-prem. Ensure you read and re-read the documentation as you setup the services and that you fully understand the process. Keep in mind if you use an AD server that server must be on for users to sign into 365. If not then it will not let them validate.
What problems is the product solving and how is that benefiting you?
Duo provides a way to meet compliance for Multi-Factor on endpoint sign in. It also provides a means to add SSO to 365 under Duo so the end users are all tied to the same account. Rather then them having a rolling code from Microsoft in MS Authentication or in Duo app. They can use the Duo Push method or tie it all into a Yubikey. So although the setup is a lot of work in the end it makes it easier on the end user. We deploy Duo to all our Fully Managed clients and have over 2000 endpoints utilizing the service so are pretty competent in its abilities.
easy to use 2fa key
What do you like best about the product?
its easy to use and the digikey is effective
What do you dislike about the product?
there is nothing i really dislike. it integrates well
What problems is the product solving and how is that benefiting you?
it makes 2fa standardized and isnt dependant on employee phones
Cisco Duo
What do you like best about the product?
Ease of use combined with robust security features, making it a great option for organizations seeking strong multi-factor authentication (MFA) without sacrificing user experience.
What do you dislike about the product?
There is nothing to be dislike about this product.
What problems is the product solving and how is that benefiting you?
Cisco Duo addresses the problem of securing user access to applications and data by implementing multi-factor authentication (MFA) and enhancing device trust. This benefits users by providing secure access to applications and data, reducing the risk of unauthorized access and cyber threats.
Achieve seamless global authentication with robust security features
What is our primary use case?
What is most valuable?
What I appreciate most about Cisco Duo is the fact that I can input the code instead of acknowledging it through the app. If I'm overseas, I can simply input the code. This benefits my company by meeting and satisfying the security requirements imposed on the network by the security team.
My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product.
The phone is the preferred location for Cisco Duo installation, not a separate key fob, as SecureID used to do. That is the preferred method, so I don't see any other options. I have never gone into Cisco Insider.
What needs improvement?
I only use Cisco Duo on my phone, so I am unsure about potential improvements. I don't think it can be installed anywhere else. I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo. I don't know how to silence it. That's the most annoying part when I'm trying to be quiet. The ability to tweak it as an administrator could make it a ten. Note that every product needs some kind of improvement.
For how long have I used the solution?
I have been using Cisco Duo personally for four years. In my company, we have been using Cisco Duo for two years.
What do I think about the stability of the solution?
Cisco Duo is rock solid in terms of stability and reliability.
What do I think about the scalability of the solution?
We are fairly large and there's no issue with how Cisco Duo scales with the growing needs of my company. Plus, we're traveling all over the globe, it works globally.
How are customer service and support?
I have not had any personal experience with Cisco Duo's customer service and technical support. We've had very few complaints.
Which solution did I use previously and why did I switch?
I have only experienced SecureID when considering other solutions before choosing Cisco Duo. It was kind of clunky when I used it. Cisco Duo is not more clunky than SecureID.
How was the initial setup?
My experience with the deployment of Cisco Duo is that it's pretty easy compared to SecureID, and that's the only thing I can compare with, though that was a long time ago.
What was our ROI?
For us, the biggest return on investment when using Cisco Duo is the ease of deployment and its rock-solid performance. If it's rock solid, we can't complain.
What's my experience with pricing, setup cost, and licensing?
I have nothing to compare against the pricing, the setup cost, and the licensing of Cisco Duo, but it satisfied the management. For Cisco shops, that's sufficient.
Which other solutions did I evaluate?
The only other solution I can compare to is SecureID, which is cumbersome.
What other advice do I have?
There are not any new features or functionalities in Cisco Duo that my company has started using recently; it's just straightforward two-factor authentication.
I have not used Cisco Duo's conversational AI interface.
Regarding the feature called Advanced Identity Threat Detection and Response in Cisco Duo, I've heard of the term, and I've seen the feature mentioned. I'm not quite sure what it is. I've noticed recently that it's asking me to input a PIN.
I do not yet have a complete passwordless environment in my company as we still have two-factor, with the first level of authentication being Active Directory authentication, which involves a password. This solution adds to that.
From one to ten, I would rate Cisco Duo overall a nine.
Centralized authentication simplifies logins and saves time
What is our primary use case?
Our main use cases for Cisco Duo are that we use it for all MFA with ISE for all of our service provider devices, all the servers, and related equipment.
How has it helped my organization?
Duo with ISE features benefit my company by making logins more secure and simpler. Everything is in one box, so we don't have multiple servers or multiple account on those servers for different device types.
What is most valuable?
The feature of Cisco Duo that I prefer the most is centralized authentication for both TACACS and RADIUS.
My ability to decrease time while using Cisco Duo varies. We don't change up people frequently, but one person would take me up to an hour out of my day to onboard or offboard. If we onboard 10 people I could spend my entire day giving access.
What needs improvement?
Possible an integration with ISE where the DUIO proxy and DUO configuration can be done on ISE instead of separate portals.
For how long have I used the solution?
I have been using Cisco Duo for five years now.
What do I think about the stability of the solution?
Regarding the stability and reliability of the platform, there have been issues. Cisco Duo has their issues, and they are effective about notifications saying they're having login issues or push notification issues; none of it has really affected me. They have backups, and I haven't noticed any issues with them.
What do I think about the scalability of the solution?
Regarding its scalability, I haven't hit any limits yet, and I've got 1,000 users in there with no issues. I just go to my sales partner and request more licenses, and that's it. Since it's a cloud solution, I don't have to worry about it.
How are customer service and support?
I never had a chance to experience anything with their customer service and technical support bsince I never had to reach out to them for anything.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not use or consider other solutions that do the same that Cisco Duo does. We went straight to Duo since we used it in conjunction with ISE.
How was the initial setup?
The deployment of Cisco Duo is very simple. It's not hard at all. You just point your device to it, go into the portal and register, and you're done. There's nothing complex about it.
What was our ROI?
For me, the biggest return on investment when using Cisco Duo is my time. With multiple servers and different types of servers, if someone is onboarded or offboarded or they forget their password, I would have to change it in ten different places or more. Now I don't have to do that; I just do it in one place, and I'm done, so that helps.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, the setup costs, and the licensing of the solution is that it's cheap compared to running multiple other servers to do the same job.
What other advice do I have?
There aren't any new features or functionalities in Cisco Duo that my company has started using recently; we use it primarily for the authentication portion. There are other features we can use, yet we haven't turned those options on yet, so that's more a matter of time than anything.
We have many different vendors and types of devices that we require MFA for login. That said, Duo helps bring all of those accounts into one system, in conjunction with ISE, you have one username, one password, and you access all the devices instead of having every device have its own credentials. It lowers the number of passwords you need to have.
Cisco Duo is on the right track for improvement. A lot of their devices already integrate with it now. They keep adding features for more devices that interact natively with it, instead of having to have a third-party server to reach out to Duo.
I would rate Cisco Duo overall about an eight out of ten; it's a strong product.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Ensures secure access for administrative tasks while managing cybersecurity
What is our primary use case?
My main use cases for Cisco Duo involve working for a public school district, specifically in my administration building, where I manage the C-suite users, finance, HR, and my front office secretaries at my sites.
How has it helped my organization?
Using Cisco Duo benefits my organization by making it harder for potential threats to access our systems, especially since we work in public education and are a huge target right now.
What is most valuable?
What I most appreciate about Cisco Duo is the ease of use.
The strong security authentication system has been easy while logging in. I just use the app.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem. It's also helped stop the sharing of passwords. You'll have somebody that's out one day and somebody will just sit down at their computer and use that person's password. We can now stop a lot of that stuff.
What needs improvement?
There is always room for improvement.
For how long have I used the solution?
I have been using Cisco Duo for about two years.
What do I think about the stability of the solution?
I have experienced no issues regarding the stability and reliability of Cisco Duo.
What do I think about the scalability of the solution?
I have not scaled Cisco Duo yet. That said, my understanding is it will not be an issue when the time comes.
How are customer service and support?
I would assess the customer service and technical support of Cisco Duo as a seven out of ten, as I do not use it frequently. I did find a recent communication webcast engaging.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not consider any other solutions before selecting Cisco Duo, as I inherited it when I got hired after someone else had begun the implementation phase.
How was the initial setup?
It took me a while to figure it out. I went to every user snad forced them to set it up. I might have done it the long way.
What about the implementation team?
I use Cisco Duo at a very basic level for the most part and I wear many hats. Cybersecurity is one of them, and I have pretty much rolled out Duo by myself as the only one managing it.
What was our ROI?
I have not seen any ROI with Cisco Duo that is immediately apparent. I assume in the back end, it has saved me from other issues that could have happened. I feel much safer having it in place. It's providing peace of mind.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup costs, and licensing are all good. I haven't had any issues.
I had no issues with pricing, setup costs, and licensing since I went through a VAR, got a quote for 600 licenses, which is what we currently use, and I annually renew it.
What other advice do I have?
I did not purchase the solution on AWS Marketplace.
My advice to other organizations considering Cisco Duo is to implement this solution.
I would rate Cisco Duo overall at probably an eight out of ten.
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