Cisco Duo - Essentials Edition
Cisco Systems, Inc.External reviews
460 reviews
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Two-Factor made easy
What do you like best about the product?
Simple to implement, It provides secure authentication. It is easy to enroll and manage users. Support for Apple and Android devices. Easy to implement with most authentication infrastructures.
What do you dislike about the product?
No complaints. All is working well. The fixed a minor issue several months ago where the screen would pause to display some text then adjust down slightly causing you to touch the wrong area if you used the app quickly (open app and instantly lookup your 6 digit number). All is well now.
What problems is the product solving and how is that benefiting you?
Using DUO to authenticate applications eliminates the need for password changes. This is a welcome change for most users and a welcome change for the Help Desk as people tend to put off forced password changes to the last minute, forget the new password, or not change it in time.
Recommendations to others considering the product:
They offer a trial period which can help determine if it is right for you. More than likely you will be pleased and decide to implement.
Instant security, wherever you are
What do you like best about the product?
I like the instantaneuos nature of the notifications. The second I'm supposed to get a notification I get, and whenever I approve a request it gets approved everywhere. It's really impressive
What do you dislike about the product?
There's nothing really that I find dislikeable, it works the way it's supposed to work.
What problems is the product solving and how is that benefiting you?
The one particular problem that's being solved is authorizing request to connect to a particular VPN. Duo security is acting like a two-step authentication and works like a charm
Very simple to use
What do you like best about the product?
Simple to use and strengthens our user security to internal system platforms
What do you dislike about the product?
I have not found anything concerning as of yet
What problems is the product solving and how is that benefiting you?
Security concerns and allows our staffs to access internal platforms from outside network
Duo mobile
What do you like best about the product?
It is easy to access from any location, and provides added security for sensitive patient information
What do you dislike about the product?
Sometimes it lags but that is dependent on your internet service
What problems is the product solving and how is that benefiting you?
provides an extra layer of security for sensitive patient information
DUO user experience
What do you like best about the product?
The double authentication for logging into account is great for protecting accounts with sensitive information.
What do you dislike about the product?
Need an additional application on my phone which takes up some internal storage.
What problems is the product solving and how is that benefiting you?
Protect our university accounts to prevent phishing attacks.
Recommendations to others considering the product:
It is easy to use and definitely increases the security for account holders.
Easy and trustworthy
What do you like best about the product?
Smooth user authentication with push notifications
What do you dislike about the product?
Nothing, the app is working seamlessly without any problems
What problems is the product solving and how is that benefiting you?
Security
Great two factor authentication app
What do you like best about the product?
The 30 day access option makes login on non-public desktops and laptops I use in my office, and on my own personal devices I use on campus quick. I don't ever have to worry about my phone not being charged to approve push notifications.
What do you dislike about the product?
I absolutely hate when my phone isn't charged, or I don't have it with me while troubleshooting AV issues around campus. It takes a lot more effort to get logged in the websites without a phone or a chromebook that is recognized by DUO, and that's very inconvenient when I need to access university web pages that require my credentials.
What problems is the product solving and how is that benefiting you?
Before requiring employees to use Duo, and really bringing awareness of the app to the rest of the campus community we used to waste a lot of time resetting passwords for people who fell for phishing scams. The section of our department responsible for user accounts spends a lot less time resetting passwords and is more available to address more complex issues.
Recommendations to others considering the product:
For organizations and institutions wanting to increase security that may be compromised through phishing attempts via email, this is a great option. It has cut down the traffic at our main support desk where users receive help recovering passwords.
Excellent 2 factor authentication
What do you like best about the product?
The ease of use adding an extra layer of security to my VPN login
What do you dislike about the product?
Notifications can sometimes back up on my phone if I accidentally miss one when I accept my next request im actually approving the previous one.
What problems is the product solving and how is that benefiting you?
VPN login access.
2FA at its best
What do you like best about the product?
We love using Duo for our clients who need remote access. Much more reliable than just a VPN connection.
What do you dislike about the product?
I wish you had the option to always push the notification not just use a code
What problems is the product solving and how is that benefiting you?
Many of our clients use Terminal Services and this is helping add that benefit of added security while out of the office.
Two Factor Authentication Made Simple
What do you like best about the product?
Three Ways to verify - App, Text, Phone allows our users to chose the options that best fit their lifestyle. Easy to use.
What do you dislike about the product?
When users get new devices, enrolling their new device causes delays with authentication
What problems is the product solving and how is that benefiting you?
Providing two factor authentication for use of our VPN.
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