Duo review
What do you like best about the product?
Push notifications are easy and quick to authenticate
What do you dislike about the product?
Duo security is good application for authentication
What problems is the product solving and how is that benefiting you?
It is solving the problem of password leakage
its good
What do you like best about the product?
Because its secure and helpful for us. it is really good
What do you dislike about the product?
i don't have any option to dislike it. Whatever I want i m getting it
What problems is the product solving and how is that benefiting you?
There is no problem in it for now
Manager
What do you like best about the product?
Prompt popup which we recieve at the time of login
What do you dislike about the product?
Sometimes there is delay getting the push if we have low network
What problems is the product solving and how is that benefiting you?
Password less login
Enhanced Security Made Simple with Duo Security
What do you like best about the product?
Duo Security has truly simplified my online security. Its user-friendly interface makes enabling two-factor authentication (2FA) a breeze. With various authentication methods like push notifications and SMS codes, it's flexible to my preference. Real-time alerts provide instant notifications for login attempts, giving me peace of mind and control. Even better, Duo's reliability ensures consistent protection without disruption. It strikes the perfect balance between robust security and user convenience. Thanks to Duo, I feel confident that my accounts are well-guarded against unauthorized access. In a world of digital threats, Duo Security is a vital ally for anyone seeking streamlined and effective online protection.
What do you dislike about the product?
While I appreciate Duo Security's benefits, occasionally the two-factor authentication process can cause a slight delay in accessing my accounts. Additionally, some advanced features might come with associated costs. However, these minor inconveniences are outweighed by the enhanced security Duo provides.
What problems is the product solving and how is that benefiting you?
Duo Security helps me solve the problem of potential unauthorized access to my online accounts. By enabling two-factor authentication, it adds an extra layer of security beyond just passwords. This means that even if someone obtains my password, they can't access my accounts without my approval.
The real-time alerts provided by Duo give me immediate notifications whenever someone tries to log in, allowing me to confirm or deny the access attempt. This level of control and visibility over my accounts is a significant benefit.
Furthermore, Duo's flexibility in authentication methods lets me choose the most convenient way to verify my identity, whether it's through push notifications, SMS codes, or other means. This convenience doesn't compromise security.
In summary, Duo Security helps me safeguard my online presence by preventing unauthorized access and giving me the tools to manage and verify my logins effectively.
Easy and Secure MFA solution with Low Cost
What do you like best about the product?
I used Duo MFA as second factor authentication for Palo Alto (Global Protect) and it work greate for me.
It is easy to use too.
There is a lot of Authentication method like Push Notification, Passcode, SMS, Etc,.
What do you dislike about the product?
What I don't like about Duo Security is, it is a bit messy for first time integration with Palo Alto.
It need to configure local proxy server.
And if the user want to change Phone Number or Mobile Device, it seems a bit difficult to do the step by step procedure for people who are not familier with IT fields.
What problems is the product solving and how is that benefiting you?
What I want for my infrastructure is Simple and Strong MFA solution with Low Price and Cisco Duo is the only thing that meets my needs. Having Multifactor Factor Authentication service in Global Protect VPN makes me feel more secure as an IT administrator.
Great Experience
What do you like best about the product?
As a software developer I always try to use two way authentication as much as I can and I am trying to find a light and fast authenticator and I got to know about this app. I really love to use Duo and also love the UI of Duo. Hope you will continue give this amazing service.
What do you dislike about the product?
Well you should concentrate of camera capturing of Qr code because come time it takes lots of time to capture QR code.
What problems is the product solving and how is that benefiting you?
It's a very light and fast app. Which can be used by many user.
Duo Security is an Optimal Dual Factor Authorization Tool
What do you like best about the product?
Duo Security has a great UX and does a good job of easily providing additional security prior to accessing sensitive materials
What do you dislike about the product?
There wasn't too much to dislike about it - It provided a good solution.
What problems is the product solving and how is that benefiting you?
In my old job, I needed to access senstive customer data. It would have been an issue if someone could easily have logged into my account. This solution provided a necessary level of additional security.
Best app for quick sign in
What do you like best about the product?
It is very handy and secure to use for sso signing in.
What do you dislike about the product?
Some times app lags to get notification for signing in.
What problems is the product solving and how is that benefiting you?
No need to remember all passwords as well as very useful in Multi factor authentication.
Duo Push doesn't work
What do you like best about the product?
Two factor logins are essential to modern password security. I like that I don't have to worry about if my password is stolen or hacked. It also allows me to reduce the number of times I have to change my password.
What do you dislike about the product?
Duo offers two ways to do two-factor authorization. One is a push notification to the Duo app on your phone, the other is a six-digit passcode generated on the app, which you then enter on the computer. Of these, only the passcode generation works. Despite having an iPhone with notifications turned on for the Duo app, the push option doesn't function.
What problems is the product solving and how is that benefiting you?
We have a large user base that tends to be somewhat naive when it comes to password security. The acccounts we use must have high security, as required by federal laws surrounding medical and educational privacy.
Considerably helps with identity in an environment without zero trust
What is our primary use case?
My background is in electrical engineering. I have roughly almost thirty years in the industry, mostly in telecom, but the last ten years or so in enterprise. I'm currently in Anchorage, Alaska working for an organization that's Alaska-native company, which is more or less a conglomerate of different business lines. They work on everything from government contracts with NASA to construction to oil field operations, it's a lot of different businesses.
Our Duo Security implementation was done about a little over three and a half to four years ago. It was about six months before I joined the company. It was done in response to a breach in the company that involved compromised credentials.
I have personally been using Duo for as long as I've been in this company, so about three years.
How has it helped my organization?
We had a compromise of credentials and it resulted in a breach in the company. Had we had multifactor authentication at that time, we probably would have prevented that breach. In this day and age, I think multifactor authentication is an absolute requirement for anything you're doing.
I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture.
It has improved our cybersecurity resilience. Having multifactor authentication is critical because credential-based authentication is weak and it's going to be compromised. Having that additional factor in your authentication process is absolutely necessary.
What is most valuable?
Right now, we're only using multifactor authentication. That's the most useful to us right now.
Reduction in risk is the whole point of multifactor. It's authenticating and augmenting the credentials and authenticating the individual that is trying to access your environment. It definitely reduces risk.
I would characterize Duo Security’s user authentication and device verification for helping to prevent identity-based attacks as good. It's intuitive for the users. It's easy to set up. The centralized management for our IT health service desk is good and doesn't take a lot of time. They're skilled with it. I really don't have any complaints.
The Duo Portal for our IT staff is efficient. It's utilized on a daily basis, and they're good with it. So I think it does allow staff to concentrate on other tasks.
I would say it's good at establishing trust for every access request, no matter where it comes from. Anything built by man can be broken by man. So there's always a challenge around that. They're trying to overcome those push bombing and challenges like that, and we're on that journey with them.
What needs improvement?
Password management is difficult for us, especially for users. We would like to go passwordless. If we can go passwordless then you don't have a password manager.
I am looking at other security features with Duo right now. We're currently looking at the passwordless options. We're looking at VPN displacement options. We're looking at those things right now. We haven't adopted yet.
What do I think about the stability of the solution?
My impression of the stability is good. I haven't seen issues in the app, the portal, or anything.
What do I think about the scalability of the solution?
Scalability is there. Our organization is somewhere around 5,000 employees, and that is not very many users for a platform like Duo, so I don't see any issues with scalability.
How are customer service and support?
I've been using Cisco support for the better part of 25 years. I've seen good, I've seen bad.
Cisco support has improved over the years, they tend to be better at getting back to you.
The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal. When I came to this organization, they worked named accounts, and I worked really hard to become one because I knew the difference, and our support has greatly improved since becoming one. I have a person I can call and I know they can find the right person to help me get my problem solved.
There are going to be problems with any system that's as complex as the products that Cisco sells. That's to be expected. It's really about how you get them resolved and how your partnership is there to make sure you're back up and running. Cisco, I believe, is really committed to that.
I would rate them at an eight because there's no ten and because they have the in-house expertise to solve the problem once you can find them. They have the resources to bring to bear to solve just about any problem you can imagine. They are a committed partner.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have personally used other multi-factor authentication platforms. I currently do personally use others. Duo was selected by the company before I came there, and I've been very pleased with it.
What was our ROI?
I would say we have absolutely seen ROI. We have not had another breach that involved a loss of credentials since implementation.
What's my experience with pricing, setup cost, and licensing?
The cost is very comparable to other solutions that I've used. I would in no way see any weaknesses in Duo over the other products, I would say it's a premium product, and it commands a premium price.
What other advice do I have?
I would rate Cisco Duo Security an eight out of ten.
