We use the solution primarily for simulation and CAD solutions. It serves as the main use for our operating systems.
Red Hat Enterprise Linux 9 (RHEL 9) supported by ProComputers
ProComputers | RHEL-9.6-Minimal-20250723-10GiBLinux/Unix, Red Hat Enterprise Linux 9.6 - 64-bit Amazon Machine Image (AMI)
External reviews
External reviews are not included in the AWS star rating for the product.
Extensible integration enhances open-source projects while addressing hypervisor compatibility
What is our primary use case?
How has it helped my organization?
The openness of the operating system makes auditing a lot easier, plus the tools for auditing make that a lot easier to maintain.
Automation makes compliance a lot easier.
The knowledge gained from using the system completely makes troubleshooting easier and increases the knowledge pool in the company.
What is most valuable?
The extendibility of the solution and its openness, along with its integration with all of our other open-source projects, are highly valuable.
We appreciate that it is one of the few enterprise-enabled Linux operating systems we can use.
It is very extensible, which aids as our needs change.
What needs improvement?
We have encountered compatibility issues with certain hypervisors, mainly with Red Hat Enterprise Linux six hosts on the newer versions of FoxMox.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for over ten years.
What do I think about the stability of the solution?
The solution has performed really well for our business-critical applications and is very stable. I have no issues.
What do I think about the scalability of the solution?
The solution is very extensible, adapting perfectly as our needs change.
How are customer service and support?
Customer support is very helpful and insightful. I would rate it very well, approximately an eight on a scale of one to ten.
How would you rate customer service and support?
Positive
What was our ROI?
The biggest return on investment is the knowledge gained by using the system. The access we have to the operating system increases user involvement and facilitates troubleshooting, thus expanding the company's knowledge pool.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are reasonable.
What other advice do I have?
For non-business critical applications, a third-party Linux OS may suffice, however, for something running 24/7, it is advisable to go for stability and enterprise support.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Enables us to configure a cluster for high availability and protect our data
What is our primary use case?
We use Red Hat Enterprise Linux (RHEL) to run applications and databases related to the European Parliament's business. For example, we use SAP for financial operations. It's not my domain, but I know the leadership plans to implement AI workloads. We translate every document into 27 languages manually, but we plan to use AI and machine language translation.
How has it helped my organization?
Using a Red Hat Enterprise Linux Cluster in the SAP environments gives us high availability and disaster recovery, so our data is safe. I think it's a geo-cluster for the whole SAP environment. Whenever something happens, it almost automatically shifts to the other.
What is most valuable?
The support for OpenShift and CoreOS is valuable, as we frequently use support services and rely heavily on Red Hat support for assistance.
What needs improvement?
When we started using Red Hat Enterprise Linux, it was a struggle to install CoreOS because we were used to using a Satellite server with Red Hat. The people in charge of setting up OpenShift and installing Red Hat Enterprise Linux on the nodes had a hard time. I don't know why, but I think it was because the OpenShift cluster included VMs and bare metal machines.
For how long have I used the solution?
I joined the European Parliament in 2012, and we have been using Red Hat Enterprise Linux for 12 years.
What do I think about the stability of the solution?
We do not have any issues with its performance. The system functions well.
What do I think about the scalability of the solution?
Scaling the operating system is transparent. We work with VMware, so whenever there is a need for more RAM and memory, the process is seamless to the customer.
How are customer service and support?
I rate Red Hat support eight out of 10. Customer service and support are excellent. Support is available depending on the priority and the support package. I am happy with the service. However, navigating through documentation can be challenging.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We started with Mini Solaris and gradually migrated to Red Hat Enterprise Linux.
How was the initial setup?
Initially, setting up OpenShift and the installation was somewhat complicated, especially when dealing with bare metal machines.
What was our ROI?
As a nonprofit business, we do not focus on return on investment in monetary terms. However, a big community makes it easy to gather opinions and help from outside sources, which is a return on investment.
Which other solutions did I evaluate?
We compared Red Hat Enterprise Linux and SUSE. While SUSE is generally the preferred Linux distro for SAP, we chose Red Hat Enterprise Linux because we had more in-house knowledge of the platform and better support.
What other advice do I have?
I rate Red Hat Enterprise Linux eight out of 10. I used to be an AIX system admin, and I still prefer that operating system. I would recommend considering Red Hat's benefits, such as support. I used to work in IBM support, and Red Hat has a significant advantage in this realm. Also, many corporations merge firms and combine workforces, and RHEL can adapt to these changes.
Which deployment model are you using for this solution?
Has comprehensive support and built-in security enhance cloud deployment efficiency
What is our primary use case?
Our memory-intensive applications run on Red Hat Enterprise Linux.
We opted for Red Hat Enterprise Linux for our workloads due to its stability and the comprehensive support provided.
How has it helped my organization?
Red Hat Enterprise Linux has enabled us to centralize our development to some degree.
We use it in containerization projects for workloads that need to run in private clouds, as it simplifies the process of shipping them as containers. The advantage of this approach is standardization, while the disadvantage is the necessity of shipping the container itself. Deploying containers on a platform like Kubernetes running on Red Hat Enterprise Linux may require some extra steps for scalability, but it is not a significant obstacle.
I appreciate that Red Hat Enterprise Linux, as a foundation for hybrid cloud deployments, is a commercial solution with reliable support.
Red Hat Enterprise Linux has performed well for our business critical applications.
We extensively use Red Hat Enterprise Linux's built-in security features because they are excellent.
Red Hat Insights has significantly helped us reduce risk in our environment by allowing us to identify which CVEs are impacting our systems.
Red Hat Enterprise Linux contributes to business continuity and compliance efforts by simplifying OS migration. Its generational upgrade path allows for easy transitions between versions, streamlining the process and reducing potential disruptions.
The time saved during audits and the ability to map CVEs using Red Hat Insight are valuable security benefits.
It helps avoid emergencies stemming from security issues, non-compliant settings, or unpatched systems.
Red Hat Insights provides the tools for proactive environment management. For example, it simplifies patch verification by confirming the desired automatic patching functioned correctly in one fleet, suggesting its likely success in the next. This clear visibility makes it easy to monitor ongoing operations.
Red Hat's portfolio helps lower the total cost of ownership for our enterprise landscape by providing reliable documentation that simplifies troubleshooting and reduces the need to resolve issues from scratch.
What is most valuable?
Red Hat Insights provides good visibility and proactive management of our environment.
What needs improvement?
The primary issues are related to integration. Red Hat Insights utilizes several APIs that lack proper communication, resulting in inconsistent results.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for about four years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux itself doesn't have issues. It performs well for our business-critical applications.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux scales quite well, allowing us to adapt as needs change.
How are customer service and support?
While the support is generally good, prompt attention often requires escalating issues or marking them as high importance.
How would you rate customer service and support?
Positive
What was our ROI?
Red Hat Enterprise Linux saves time with good documentation and other benefits.
What's my experience with pricing, setup cost, and licensing?
The licensing is a bit odd because we need to procure the licenses from a third party. We prefer a pay-as-you-go model with monthly increments instead of buying licenses in bulk that expire in a year.
What other advice do I have?
I would rate Red Hat Enterprise Linux an eight out of ten. While it has occasional bugs and software flakiness, updates are regularly released to address these issues.
To ensure your operations are compatible across different operating systems, prioritize OS agnosticism. Unless modifying the OS is a core function, consider a commercial solution like Red Hat. Although cost-effective, Red Hat may not be suitable for all companies.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
The long lifecycles, updates, support, and documentation help with business continuity and compliance
What is our primary use case?
Our business is primarily focused on software development. We are doing development and deployment using containers. We are mainly using Docker, but we might also adopt Podman later.
Our business logic is mainly for our own software development. We mainly have Java applications, Java containers, Tomcat, and Java frameworks. These solutions cater primarily to our business-level operations.
We are using Red Hat Enterprise Linux on-premises.
How has it helped my organization?
Red Hat Enterprise Linux gives us a standardized way of handling various tasks. Everything is the same in our environment.
It gives a standard procedure to do everything. It also gives standard APIs and a stable environment.
It works very well for our business-critical applications because of its stability and support. We have some kind of support in terms of the life cycle of the operating system.
Its long lifecycles, updates, support, and documentation help with business continuity and compliance. With reference architectures, we can straightaway get working solutions.
We can rely on security features like SELinux and run several workloads for WordPress and so on. We can rely on Red Hat.
We have used Red Hat Insights for certain things, and it has been helpful.
What is most valuable?
Stability, support, and life cycle management are valuable. We get fixes quickly. We can rely on them for features and so on. We can rely on their support. In the case of an issue, we can get somebody on the phone.
What needs improvement?
Red Hat could offer a containerized version of the operating system, potentially moving towards a more containerized ecosystem.
More flexible tools for dealing with complex things like SELinux would also be beneficial. Its built-in security features are good, but they are quite complex to manage at an atomic level.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 25 years. We are mainly using Red Hat Enterprise Linux 9, but we also have Red Hat Enterprise Linux 7 and 8.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is very stable. However, sometimes, there might be some load balancing issues leading to performance issues, so we have to figure out all those. Usually, Red Hat tools are helpful for that.
What do I think about the scalability of the solution?
With automation, we have been able to handle scaling efficiently. We are using an internal cloud, which suits our needs without relying on OpenShift or VMware.
How are customer service and support?
The support from Red Hat is very good. We have collaborated with Red Hat remotely and have been satisfied with the assistance provided for our customers' cases.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing is suitable for midsize to large companies, though small enterprises might struggle. It is comparable to Windows licensing.
What other advice do I have?
I would advise considering the lifecycle and support that Red Hat offers. They provide long-term support and have best practices for addressing vulnerabilities and attack vectors.
I would rate Red Hat Enterprise Linux an eight out of ten.
Which deployment model are you using for this solution?
Contributes to business continuity and compliance efforts.
What is our primary use case?
We use Red Hat Enterprise Linux for Ansible, network monitoring systems, and similar applications.
We implemented Red Hat Enterprise Linux because it is widely used in our region and offers excellent support.
How has it helped my organization?
Red Hat Enterprise Linux has enabled partial centralization of our development processes.
It performs well for our business-critical applications and has robust built-in security features.
Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.
What is most valuable?
The built-in security features are quite good.
What needs improvement?
Red Hat Enterprise Linux has ongoing potential for improved integration with hosting solutions and VPNs as the demand for these technologies grows.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for around 15 years.
How are customer service and support?
The support has a good community. It's easy to find almost every resource needed.
How would you rate customer service and support?
Positive
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux is that it's Linux. I've lived so long with Red Hat Linux, so it has always had a good history.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
When considering a third-party Linux OS, Red Hat Enterprise Linux is a strong option due to its excellent support and robust ecosystem.
Which deployment model are you using for this solution?
Aids in achieving security standard certifications by providing a secure foundation and tools for compliance
What is our primary use case?
We use Red Hat Enterprise Linux due to its robust security features, which are essential for securing e-commerce transactions and monitoring our Linux servers. Additionally, its flexibility allows for deployment across a range of devices, including HPE and Dell.
How has it helped my organization?
Red Hat Enterprise Linux offers robust provisioning and patching management capabilities, ensuring efficient system administration and security.
I am delighted with Red Hat Insights and recommend this feature to others.
Since using Red Hat Enterprise Linux, I have found it to be very secure.
Red Hat Enterprise Linux has reduced our downtime by about 60 percent.
Red Hat Enterprise Linux aids in achieving security standard certifications by providing a secure foundation and tools for compliance with various security frameworks.
What is most valuable?
The most valuable aspects of Red Hat Enterprise Linux are its flexibility and security. It allows us to manage servers independently and ensures security for any device used.
The system roles feature is good.
What needs improvement?
While Red Hat Enterprise Linux offers robust security features, continuous improvement is crucial to ensure a secure environment and prevent potential losses.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for about six years.
What do I think about the stability of the solution?
I rate the stability of Red Hat Enterprise Linux as seven point five because sometimes it takes time to reach support for assistance.
What do I think about the scalability of the solution?
I rate the scalability of Red Hat Enterprise Linux as eight. It is satisfactory in terms of scalability.
How are customer service and support?
The response time could be improved as sometimes it takes too long to reach out to them.
How would you rate customer service and support?
Positive
How was the initial setup?
The complexity of deployment can vary based on familiarity with Red Hat Enterprise Linux. I found it to be complex.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux can be expensive, but its cost is not a deterrent for many organizations willing to invest in its stability, security, and support ecosystem.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
We have 80 percent of our environment using Red Hat Enterprise Linux. A team of around 40 uses Red Hat Enterprise Linux to manage over 3,000 servers in a big environment.
We perform weekly maintenance on Red Hat Enterprise Linux.
We do updates, upgrades, and migrations on our Red Hat Enterprise Linux servers.
Based on my experience, I recommend Red Hat Enterprise Linux, particularly to those seeking a highly secure operating system.
Which deployment model are you using for this solution?
Streamline cloud deployment with intuitive support for OpenShift applications
What is our primary use case?
Our primary use case for Red Hat Enterprise Linux is to deploy OpenShift solutions on the cloud.
We use Red Hat Enterprise Linux with AWS, GCP, Azure, and Oracle Cloud.
How has it helped my organization?
Red Hat Enterprise Linux offers easy migration between cloud platforms, a crucial advantage for businesses. For example, we recently helped one client move from AWS to Azure and another implement a VPN solution using both Oracle and Azure to leverage the strengths of each platform.
It offers a comprehensive knowledge base that can be accessed through the Red Hat portal.
Red Hat Enterprise Linux helps support our hybrid cloud strategy.
The upgrades and migrations are straightforward and typically performed when introducing new hardware.
What is most valuable?
Red Hat Enterprise Linux's most valuable feature is its seamless integration with Kubernetes, a powerful platform for automating the deployment, scaling, and management of containerized applications.
What needs improvement?
Red Hat Enterprise Linux should enhance its support for commonly used application servers such as JBoss, Tomcat, and Apache.
For how long have I used the solution?
I have used Red Hat Enterprise Linux on the cloud for five years.
How are customer service and support?
I have a Red Hat account for client support, and their technical support is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used other Linux solutions, such as Ubuntu, SUSE, and Debian, but the primary difference lies in the level of knowledge and support provided. Red Hat excels with a comprehensive support portal, while SUSE offers less extensive support, and Ubuntu provides no official support options.
How was the initial setup?
The initial setup is complex. I rate the complexity as two out of ten, with one being the most complicated.
What was our ROI?
Our clients see a return on investment within the first year.
What's my experience with pricing, setup cost, and licensing?
The licensing for Red Hat Enterprise Linux in Peru is very expensive. On a scale of one to ten, with ten being the most expensive, I would rate the cost an eight.
We leverage Red Hat's Hybrid Committed Spend program to procure and implement Red Hat Enterprise Linux.
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Helps us reduce risks in our environment through operating system patches
What is our primary use case?
We have RHEL running on our machines, which handle extensive computing tasks and data analysis. The team is responsible for managing the operating system and virtual machines that host various applications run by developers. My department doesn't use containerization, but other departments do.
How has it helped my organization?
Red Hat's security patches and standard compliance ensure risk management and continuity.
What is most valuable?
Red Hat Enterprise Linux helps us reduce risks in our environment through operating system patches. In my previous job, we ran baselines through Ansible to ensure every server was compliant with the company's standards based on CIS standards. Red Hat Enterprise Linux has contributed significantly to business continuity and compliance efforts.
We haven't encountered any critical vulnerabilities that required Red Hat Insights to resolve. They all had low CVE scores, so they could be handled with regular patching. We haven't had to use emergency procedures yet. Red Hat Insights has dashboards you can use to see your performance, what systems are critical or require patches and all that stuff.
What needs improvement?
Red Hat could add some AI features. There's a lot of talk about AI nowadays, but I don't think will be in Red Enterprise Linux itself. The cloud applications benefit from AI, but I don't think that will be integrated into the OS yet.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for about seven years now.
What do I think about the stability of the solution?
We've hardly had any downtime. It goes down occasionally, but the system performs well overall. There aren't many problems, and when we do experience issues, Red Hat support resolves them quickly.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux can scale to meet the organization's needs as they evolve.
How are customer service and support?
Customer service is rated eight out of ten. Red Hat support has been instrumental. As an industry standard, it provides quick solutions to any technical problems that arise.
It is generally easy to initiate a support case with Red Hat, and there are clear escalation paths if needed. The support team responds based on the contract level.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Sun Solaris previously. It was nearly perfect, but it had some areas for improvement, similar to Red Hat Enterprise Linux.
What was our ROI?
The benefits of investing in Red Hat Enterprise Linux include stability, continuity, and robust support.
Which other solutions did I evaluate?
Other Linux operating systems like Debian are community-driven but lack the large company support that Red Hat offers.
What other advice do I have?
I rate Red Hat Enterprise Linux nine out of 10. Red Hat is a large organization with a solid community that can provide upstream and downstream support. I don't give it a 10 because operating systems always have room for improvement. It's almost there, but there are a few things that Red Hat could do better.
Which deployment model are you using for this solution?
Foundational support enhances skill development in new open shift workers
What is our primary use case?
We use Red Hat Enterprise Linux for model bases and websites.
We chose Red Hat Enterprise Linux for its robust security and reliable support, which are critical for our government healthcare department and require 24/7 operation.
How has it helped my organization?
Red Hat Enterprise Linux has enabled us to centralize our development by consolidating all our servers in one location using VMware and deploying a single instance of Red Hat Enterprise Linux across that infrastructure.
It provides stability to our containerized workloads.
Red Hat Enterprise Linux has performed well for our business critical applications.
The built-in security features are great. We have never had a security breach in our Red Hat environment and receive monthly updates.
Red Hat Enterprise Linux enhances our system's security by providing monthly updates, including critical security patches, significantly reducing our overall risk.
Itcontributes to our business continuity and compliance efforts through its stability and rapid issue resolution.
We use Red Hat Insights to ensure compliance with any Red Hat product integration.
Red Hat Enterprise Linux is helping to reduce our total cost of ownership, and our planned shift to virtualization is expected to further decrease TCO.
What is most valuable?
Red Hat's support is valuable for our employees who are new to OpenShift.
What needs improvement?
I'm seeking a streamlined method for migrating from an OpenShift environment to a VMware virtualization platform utilizing Red Hat Enterprise Linux.
The price of Red Hat Enterprise Linux always has room for improvement.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 15 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux offers scalability as long as licensing compliance is maintained.
How are customer service and support?
The Red Hat technical support is excellent.
How would you rate customer service and support?
Positive
What was our ROI?
The greatest return on investment from Red Hat Enterprise Linux is the skilled support it provides to our application teams.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive, particularly for governments operating with limited budgets.
What other advice do I have?
I would rate Red Hat Enterprise Linux an eight out of ten. While it is open source, which typically means ongoing improvements, there are still some minor details that could be refined.
When choosing between a third-party Linux OS and Red Hat Enterprise Linux, consider the workload. Less critical workloads that don't require 24/7 operation can utilize various third-party options. However, for stable, secure, and mission-critical systems demanding 24/7 uptime, Red Hat Enterprise Linux is the optimal choice.
Which deployment model are you using for this solution?
Has significantly helped our company grow by enabling automation, allowing us to provide multiple services simultaneously
What is our primary use case?
As a system administrator, I specialize in building infrastructure on Red Hat Enterprise Linux, with a focus on automation from initial design through to implementation.
How has it helped my organization?
Red Hat Enterprise Linux has significantly helped our company grow by enabling automation, allowing us to provide multiple services simultaneously and reduce repetitive tasks through the creation and sharing of solutions with other teams.
Red Hat Enterprise Linux enabled us to centralize development.
What is most valuable?
Ansible is one of my most-used tools, and I especially appreciate its automation capabilities.
What needs improvement?
While Red Hat Enterprise Linux offers many valuable features, some, particularly the latest ones, are not immediately available until deployed on-premises. Additionally, although I need to become fully acquainted with its built-in security features, the dashboards could be enhanced to provide more comprehensive security insights.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable. I've never had any problems with its stability.
What do I think about the scalability of the solution?
The scalability of Red Hat Enterprise Linux is.
How are customer service and support?
The customer support and technical support are good. Normally, I can find my own solutions and if not, I can reach out to the vendor for assistance.
How would you rate customer service and support?
Positive
What other advice do I have?
I would rate Red Hat Enterprise Linux eight out of ten.
We face restrictions in accessing the latest features for various tools, including Elastic and Red Hat. For instance, we cannot utilize certain Elastic features because they are not publicly available. Similarly, with Red Hat, we must wait for the newest features to be released on-premises before we can access them. This limitation hinders our ability to leverage the most up-to-date technology.
The key advantage of Red Hat Enterprise Linux over other open-source Linux distributions is its comprehensive support, which includes access to updates, security patches, and technical expertise.