Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Red Hat Enterprise Linux 9 (RHEL 9) supported by ProComputers

ProComputers | RHEL-9.6-Minimal-20250723-10GiB

Linux/Unix, Red Hat Enterprise Linux 9.6 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

55 AWS reviews

External reviews

224 reviews
from

External reviews are not included in the AWS star rating for the product.


    Vicente-Perez

Offers the greatest return on investment through reduced maintenance requirements and improved employee productivity

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are running standard workloads such as Spring Boot, Node.js, React platforms, and Liferay on Red Hat Enterprise Linux.

We chose Red Hat Enterprise Linux for our workloads primarily due to its strong support system and the extensive open-source community surrounding it, making it a widely known and utilized operating system globally.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize our development using the OpenShift platform, where our developers utilize Red Hat Enterprise Linux servers for software runtimes.

It provides support, version updates, and security features that assist our containerization projects.

Red Hat Enterprise Linux has performed well in our critical business operations.

We rely on Red Hat Enterprise Linux for its built-in security features, timely support, and rapid release of the latest patches and updates.

Red Hat Enterprise Linux helped reduce risk and improve efficiency by enabling us to achieve more with fewer resources.

Red Hat Enterprise Linux has significantly contributed to business continuity and compliance efforts due to its seamless integration with our existing environment.

We are currently deploying our operator in the OpenShift environment, along with advanced cluster security. This automated solution scans Red Hat Enterprise Linux server images and can be customized to meet our needs.

The portfolio helps lower the total cost of ownership for our enterprise landscape due to its robust support system and rapid updates, making it the optimal solution.

What is most valuable?

Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources. Furthermore, the seamless integration with our existing systems adds substantial value.

What needs improvement?

My primary focus on assisting development projects and CI/CD pipelines has been largely issue-free. However, there's room for improvement with some Linux tools.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has consistently delivered strong performance for our business-critical operations.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable due to the container environment, which is beneficial as our needs change.

How are customer service and support?

The support from Red Hat is top-tier.

How would you rate customer service and support?

Positive

What was our ROI?

Red Hat Enterprise Linux offers the greatest return on investment through reduced maintenance requirements and improved employee productivity due to its stability, security, and ease of management.

What's my experience with pricing, setup cost, and licensing?

I have limited information regarding Red Hat Enterprise Linux pricing and licensing, but our managers appear satisfied.

What other advice do I have?

I would rate Red Hat Enterprise Linux ten out of ten.

While some may consider third-party Linux operating systems, Red Hat Enterprise Linux offers superior robustness, maintenance, and consistent platform upgrades, making it a more reliable choice due to its dedication to providing a consistently updated environment.

Which deployment model are you using for this solution?

On-premises


    reviewer2587212

Enhanced security and automation ease workload management

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Red Hat Enterprise Linux is a versatile operating system for many workloads, including databases, web applications, and infrastructure. It is a reliable and adaptable platform suitable for various computing needs.

When I started my current job 14 years ago, we used many different Linux distributions, which created management challenges. However, when we began deploying a hardened version of Linux, Red Hat Enterprise Linux was the best option due to its robust support, familiarity with our team, and overall suitability for our needs, making it an easy choice.

How has it helped my organization?

Red Hat Enterprise Linux has performed well for our business critical applications.

It offers robust built-in security features that surpass those found in Windows. Its highly customizable environment allows for easy system hardening, eliminating the need for additional purchases as all necessary security components are integrated within the operating system. 

Red Hat Enterprise Linux enhances security and reduces risk. In a mixed environment with Windows, securing Windows systems is significantly more challenging and achieving a truly secure state is nearly impossible, whereas Red Hat Enterprise Linux offers robust security features that mitigate these concerns.

It contributes to risk reduction through its strong security features. With a mixed environment of Linux and Windows, making Windows secure is challenging, whereas RHEL does not have such issues. Furthermore, automation with RHEL reduces manual labor, allowing us to automate almost everything, which saves work.

The portfolio helps reduce our total cost of ownership by significantly decreasing employee work hours. Automation through ready-made images eliminates manual labor, allowing us to automate almost everything and ensure consistent accuracy, ultimately saving time and resources.

What is most valuable?

Red Hat Enterprise Linux's built-in security features are very good. Compared to other systems like Windows, it's on another level. With SE Linux and the customizable nature of Linux, creating a tightly-hardened environment is easy. Additionally, the knowledge bases and white papers provided by Red Hat support are very helpful.

What needs improvement?

While there are no specific features I would like added to the next version, there is always room for improvement.

The licensing cost of Red Hat Enterprise Linux is high and could be improved.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux since 1998.

What do I think about the stability of the solution?

Red Hat Enterprise Linux performs admirably, earning a nine-point five out of 10. While minor issues exist, they are not significant enough to substantially detract from its effectiveness.

How are customer service and support?

The Red Hat support works well, though I haven't used it extensively. I appreciate the knowledge bases and articles provided by them. Consultancy services have been used, but not much of the support services itself.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

At my current job, we started with a lot of different distros. Managing them was chaotic. When we began using hardened versions of Linux, Red Hat was selected because it was the best option for us. We have a support system in place and Red Hat Enterprise Linux is familiar to our team, making it the easy pick.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux licensing is expensive.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

We will soon be using Red Hat Enterprise Linux for containerization projects.

For servers, Red Hat Enterprise Linux is the recommended choice due to its robust features, including comprehensive updates, ease of management, and excellent compatibility with tools like Ansible. While other distributions may be suitable for workstations, Red Hat Enterprise Linux excels in server environments with its stability and long-term support.

Which deployment model are you using for this solution?

On-premises


    reviewer2587206

Streamlined system integration and robust security through effective automation

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

I am utilizing Red Hat Enterprise Linux for automated workloads.

Having prior experience with Ansible and its automation capabilities, I sought a centralized platform with a graphical interface. Red Hat Ansible Automation Platform seemed like the ideal solution, especially since I was already familiar with Red Hat Enterprise Linux. This familiarity made it a natural progression to explore containerization within the RHEL environment.

How has it helped my organization?

Red Hat Enterprise Linux helps to centralize development.

Choosing Red Hat Enterprise Linux for our container environment provides a more secure and reliable platform for our applications.

I appreciate the robust security features in Red Hat Enterprise Linux, such as including security benchmarks like CIS security hardenings. These benchmarks offer a significant improvement over previous Red Hat Enterprise Linux versions and provide numerous valuable security enhancements.

The most crucial factor is arguably the availability of fast, reliable, and effective support, as this prevents isolation when managing Linux systems and significantly mitigates risk.

Open integration is beneficial because it enables the use of various benchmarks to strengthen Red Hat Enterprise Linux.

What is most valuable?

Integrating Ansible Automation offers benefits, while Red Hat Enterprise Linux provides robust security features, including benchmarks for security hardening.

What needs improvement?

I would like a more straightforward process for extending file systems without the need to write all the names of logical volumes, to simplify administration and automation.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about ten years.

What do I think about the stability of the solution?

Early versions of Red Hat Enterprise Linux had several issues, but up from RHEL 7 I have found it very stable.

How are customer service and support?

The support is accessible and responsive. I have engaged with them almost every day for two weeks and opened many cases, receiving assistance with my challenges and issues.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The Red Hat Enterprise Linux subscriptions are quite expensive.

Which other solutions did I evaluate?

Red Hat Enterprise Linux is considered an industry standard.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

I recommend considering Red Hat Enterprise Linux if the budget allows, as it is widely used in the industry and offers superior software support.


    reviewer2587197

Has comprehensive support and built-in security enhance cloud deployment efficiency

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our memory-intensive applications run on Red Hat Enterprise Linux.

We opted for Red Hat Enterprise Linux for our workloads due to its stability and the comprehensive support provided.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize our development to some degree.

We use it in containerization projects for workloads that need to run in private clouds, as it simplifies the process of shipping them as containers. The advantage of this approach is standardization, while the disadvantage is the necessity of shipping the container itself. Deploying containers on a platform like Kubernetes running on Red Hat Enterprise Linux may require some extra steps for scalability, but it is not a significant obstacle.

I appreciate that Red Hat Enterprise Linux, as a foundation for hybrid cloud deployments, is a commercial solution with reliable support.

Red Hat Enterprise Linux has performed well for our business critical applications.

We extensively use Red Hat Enterprise Linux's built-in security features because they are excellent.

Red Hat Insights has significantly helped us reduce risk in our environment by allowing us to identify which CVEs are impacting our systems.

Red Hat Enterprise Linux contributes to business continuity and compliance efforts by simplifying OS migration. Its generational upgrade path allows for easy transitions between versions, streamlining the process and reducing potential disruptions.

The time saved during audits and the ability to map CVEs using Red Hat Insight are valuable security benefits.

It helps avoid emergencies stemming from security issues, non-compliant settings, or unpatched systems.

Red Hat Insights provides the tools for proactive environment management. For example, it simplifies patch verification by confirming the desired automatic patching functioned correctly in one fleet, suggesting its likely success in the next. This clear visibility makes it easy to monitor ongoing operations.

Red Hat's portfolio helps lower the total cost of ownership for our enterprise landscape by providing reliable documentation that simplifies troubleshooting and reduces the need to resolve issues from scratch. 

What is most valuable?

Red Hat Insights provides good visibility and proactive management of our environment.

What needs improvement?

The primary issues are related to integration. Red Hat Insights utilizes several APIs that lack proper communication, resulting in inconsistent results.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about four years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux itself doesn't have issues. It performs well for our business-critical applications.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux scales quite well, allowing us to adapt as needs change.

How are customer service and support?

While the support is generally good, prompt attention often requires escalating issues or marking them as high importance.

How would you rate customer service and support?

Positive

What was our ROI?

Red Hat Enterprise Linux saves time with good documentation and other benefits.

What's my experience with pricing, setup cost, and licensing?

The licensing is a bit odd because we need to procure the licenses from a third party. We prefer a pay-as-you-go model with monthly increments instead of buying licenses in bulk that expire in a year.

What other advice do I have?

I would rate Red Hat Enterprise Linux an eight out of ten. While it has occasional bugs and software flakiness, updates are regularly released to address these issues.

To ensure your operations are compatible across different operating systems, prioritize OS agnosticism. Unless modifying the OS is a core function, consider a commercial solution like Red Hat. Although cost-effective, Red Hat may not be suitable for all companies.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Joni Paloposki

The long lifecycles, updates, support, and documentation help with business continuity and compliance

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our business is primarily focused on software development. We are doing development and deployment using containers. We are mainly using Docker, but we might also adopt Podman later.

Our business logic is mainly for our own software development. We mainly have Java applications, Java containers, Tomcat, and Java frameworks. These solutions cater primarily to our business-level operations.

We are using Red Hat Enterprise Linux on-premises.

How has it helped my organization?

Red Hat Enterprise Linux gives us a standardized way of handling various tasks. Everything is the same in our environment.

It gives a standard procedure to do everything. It also gives standard APIs and a stable environment.

It works very well for our business-critical applications because of its stability and support. We have some kind of support in terms of the life cycle of the operating system.

Its long lifecycles, updates, support, and documentation help with business continuity and compliance. With reference architectures, we can straightaway get working solutions.

We can rely on security features like SELinux and run several workloads for WordPress and so on. We can rely on Red Hat.

We have used Red Hat Insights for certain things, and it has been helpful.

What is most valuable?

Stability, support, and life cycle management are valuable. We get fixes quickly. We can rely on them for features and so on. We can rely on their support. In the case of an issue, we can get somebody on the phone.

What needs improvement?

Red Hat could offer a containerized version of the operating system, potentially moving towards a more containerized ecosystem. 

More flexible tools for dealing with complex things like SELinux would also be beneficial. Its built-in security features are good, but they are quite complex to manage at an atomic level.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 25 years. We are mainly using Red Hat Enterprise Linux 9, but we also have Red Hat Enterprise Linux 7 and 8.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is very stable. However, sometimes, there might be some load balancing issues leading to performance issues, so we have to figure out all those. Usually, Red Hat tools are helpful for that.

What do I think about the scalability of the solution?

With automation, we have been able to handle scaling efficiently. We are using an internal cloud, which suits our needs without relying on OpenShift or VMware.

How are customer service and support?

The support from Red Hat is very good. We have collaborated with Red Hat remotely and have been satisfied with the assistance provided for our customers' cases.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The pricing is suitable for midsize to large companies, though small enterprises might struggle. It is comparable to Windows licensing.

What other advice do I have?

I would advise considering the lifecycle and support that Red Hat offers. They provide long-term support and have best practices for addressing vulnerabilities and attack vectors.

I would rate Red Hat Enterprise Linux an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer1006923

It's easier to maintain and more agile than our previous solution

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

In the past, we ran almost everything on Red Hat Enterprise Linux, but now we use it for applications that are only supported on Red Hat Enterprise Linux, LDAP servers, and other stuff that runs better on Red Hat Enterprise Linux. We've migrated the rest to Ubuntu. We don't use it for containerization yet, but I'm learning about OpenShift. 

We are considering Red Hat Enterprise Linux for some AI projects at the university, some for researchers and research groups, and others for administration or student enrollment. There are many opportunities to use AI. 

How has it helped my organization?

Red Hat Enterprise Linux has made us more agile, and more applications were ready-made for Linux. It was also easier to maintain the environment. 

It enabled us to centralize development, but we had some issues with cost, so we migrated off. We use the Linux security heavily.  I'm unfamiliar with the new security stuff incorporated in Red Hat Enterprise Linux, but SELinux and all the security features are good. It doesn't particularly reduce risks, but there are some added layers of security for internet-facing applications we like

What is most valuable?

Red Hat Enterprise Linux been stable, and we could do anything we wanted with it. OpenShift is a concise environment, and it is one of the most stable Linux distros on the market. 

What needs improvement?

The only issue for us was the cost. Red Hat Enterprise Linux is expensive.

For how long have I used the solution?

We have used Red Hat Enterprise Linux for a long time. We started using it on version 4, and now we are on 7, but we migrated most of our environment to Ubuntu a few years ago.

What do I think about the stability of the solution?

It is stable and mature.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale to fit our needs. 

How are customer service and support?

I rate Red Hat support nine out of 10. I was happy with it. Their expertise and technical knowledge were good. It was one of the best support experiences I've had. 

How would you rate customer service and support?

Positive

How was the initial setup?

When Oracle acquired Sun, we migrated from Sun Solaris to Red Hat Enterprise Linux. It wasn't easy, but it was a light effort.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is expensive.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10. If you're purchasing commercial Linux, I would look into Red Hat Enterprise Linux because it's highly stable and mature overall. It's a true enterprise OS. 

Which deployment model are you using for this solution?

On-premises


    Tommi Pasto

Contributes to business continuity and compliance efforts.

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux for Ansible, network monitoring systems, and similar applications.

We implemented Red Hat Enterprise Linux because it is widely used in our region and offers excellent support.

How has it helped my organization?

Red Hat Enterprise Linux has enabled partial centralization of our development processes.

It performs well for our business-critical applications and has robust built-in security features.

Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.

What is most valuable?

The built-in security features are quite good.

What needs improvement?

Red Hat Enterprise Linux has ongoing potential for improved integration with hosting solutions and VPNs as the demand for these technologies grows.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around 15 years.

How are customer service and support?

The support has a good community. It's easy to find almost every resource needed.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux is that it's Linux. I've lived so long with Red Hat Linux, so it has always had a good history.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

When considering a third-party Linux OS, Red Hat Enterprise Linux is a strong option due to its excellent support and robust ecosystem.

Which deployment model are you using for this solution?

On-premises


    Mikko Hopeakivi

Enables us to achieve continuity with flexible security enhancements

  • October 22, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our Red Hat Enterprise Linux systems support specialized voice applications and telecommunications systems, which are integrated into the larger infrastructure.

We chose Red Hat Enterprise Linux for our workloads due to its superior security and the straightforward implementation of security policies compared to other operating systems.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize development, and we are using automation tools like Ansible and Red Hat Satellite Server to streamline the process of building and managing these operating systems.

It offers strong performance capabilities that are suitable for business-critical applications.

There are built-in security features that can be automated. We must gather all the relevant policies and incorporate them into our automation scripts to apply them to the operating system.

Red Hat Enterprise Linux has provided zero downtime, which is incredibly reliable for us. It has also contributed to our business continuity and compliance efforts.

Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.

Since implementing Red Hat Enterprise Linux, our penetration test results have significantly improved.

Red Hat's portfolio helps reduce our total cost of ownership across our enterprise landscape.

What is most valuable?

The most valuable features for us are the flexibility and security that Red Hat Enterprise Linux provides.

What needs improvement?

We have experienced some issues with the support.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around five years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has performed very well for our business-critical applications, and we have had no problems related to it.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux scales very nicely for us; it is good, flexible, and provides all we need.

How are customer service and support?

There have been some issues with support, but this might be because of our environments and their air-gap configurations. However, overall, the experience is quite satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We chose Red Hat Enterprise Linux over other Linux distributors because of the security reasons. It's much easier to implement security policies with Red Hat Enterprise Linux compared to other OSs.

What was our ROI?

The biggest return on investment with Red Hat Enterprise Linux is the flexibility and security it provides.

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

I would rate Red Hat Enterprise Linux ten out of ten.

While we plan to initiate containerization projects on Red Hat Enterprise Linux, we are postponing them because some of our legacy systems are not yet compatible.

We are planning to use AI for an upcoming project that will help people find solutions to problems with on-premises systems in environments without internet connectivity. Due to this air-gapped requirement, we must build and test various AI systems within that secure environment. Therefore, we are currently in the initial planning phase of this project.

I would advise choosing Red Hat Enterprise Linux because it fulfills our needs perfectly. Why choose something else?

Which deployment model are you using for this solution?

On-premises


    Mayowa ODODE

Aids in achieving security standard certifications by providing a secure foundation and tools for compliance

  • October 21, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Red Hat Enterprise Linux due to its robust security features, which are essential for securing e-commerce transactions and monitoring our Linux servers. Additionally, its flexibility allows for deployment across a range of devices, including HPE and Dell.

How has it helped my organization?

Red Hat Enterprise Linux offers robust provisioning and patching management capabilities, ensuring efficient system administration and security.

I am delighted with Red Hat Insights and recommend this feature to others.

Since using Red Hat Enterprise Linux, I have found it to be very secure.

Red Hat Enterprise Linux has reduced our downtime by about 60 percent.

Red Hat Enterprise Linux aids in achieving security standard certifications by providing a secure foundation and tools for compliance with various security frameworks.

What is most valuable?

The most valuable aspects of Red Hat Enterprise Linux are its flexibility and security. It allows us to manage servers independently and ensures security for any device used.

The system roles feature is good.

What needs improvement?

While Red Hat Enterprise Linux offers robust security features, continuous improvement is crucial to ensure a secure environment and prevent potential losses.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about six years.

What do I think about the stability of the solution?

I rate the stability of Red Hat Enterprise Linux as seven point five because sometimes it takes time to reach support for assistance.

What do I think about the scalability of the solution?

I rate the scalability of Red Hat Enterprise Linux as eight. It is satisfactory in terms of scalability.

How are customer service and support?

The response time could be improved as sometimes it takes too long to reach out to them.

How would you rate customer service and support?

Positive

How was the initial setup?

The complexity of deployment can vary based on familiarity with Red Hat Enterprise Linux. I found it to be complex.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux can be expensive, but its cost is not a deterrent for many organizations willing to invest in its stability, security, and support ecosystem.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

We have 80 percent of our environment using Red Hat Enterprise Linux. A team of around 40 uses Red Hat Enterprise Linux to manage over 3,000 servers in a big environment.

We perform weekly maintenance on Red Hat Enterprise Linux.

We do updates, upgrades, and migrations on our Red Hat Enterprise Linux servers.

Based on my experience, I recommend Red Hat Enterprise Linux, particularly to those seeking a highly secure operating system.

Which deployment model are you using for this solution?

On-premises


    Juan Barandiaran

Streamline cloud deployment with intuitive support for OpenShift applications

  • October 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is to deploy OpenShift solutions on the cloud.

We use Red Hat Enterprise Linux with AWS, GCP, Azure, and Oracle Cloud.

How has it helped my organization?

Red Hat Enterprise Linux offers easy migration between cloud platforms, a crucial advantage for businesses. For example, we recently helped one client move from AWS to Azure and another implement a VPN solution using both Oracle and Azure to leverage the strengths of each platform.

It offers a comprehensive knowledge base that can be accessed through the Red Hat portal.

Red Hat Enterprise Linux helps support our hybrid cloud strategy.

The upgrades and migrations are straightforward and typically performed when introducing new hardware.

What is most valuable?

Red Hat Enterprise Linux's most valuable feature is its seamless integration with Kubernetes, a powerful platform for automating the deployment, scaling, and management of containerized applications.

What needs improvement?

Red Hat Enterprise Linux should enhance its support for commonly used application servers such as JBoss, Tomcat, and Apache.

For how long have I used the solution?

I have used Red Hat Enterprise Linux on the cloud for five years.

How are customer service and support?

I have a Red Hat account for client support, and their technical support is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other Linux solutions, such as Ubuntu, SUSE, and Debian, but the primary difference lies in the level of knowledge and support provided. Red Hat excels with a comprehensive support portal, while SUSE offers less extensive support, and Ubuntu provides no official support options.

How was the initial setup?

The initial setup is complex. I rate the complexity as two out of ten, with one being the most complicated.

What was our ROI?

Our clients see a return on investment within the first year.

What's my experience with pricing, setup cost, and licensing?

The licensing for Red Hat Enterprise Linux in Peru is very expensive. On a scale of one to ten, with ten being the most expensive, I would rate the cost an eight.

We leverage Red Hat's Hybrid Committed Spend program to procure and implement Red Hat Enterprise Linux.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other