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Reviews from AWS customer

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10,010 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Trevor F.

Streamlined, Intuitive, and Surprisingly Versatile

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com has completely changed how our team approaches workflow management. The interface is clean, user-friendly, and incredibly well-structured. This has made it easy for both new and experienced users to jump right in without a steep learning curve.

Boards and items are simple to create and customize, allowing us to tailor each workspace to the needs of specific projects or teams. The drag-and-drop functionality makes it easy to reorganize tasks as priorities shift and the built in search tools are powerful enough to instantly surface any detail, no matter how buried it might seem.

Defining user roles and responsibilities is seamless, which has improved team accountability and transparency. We’ve also found great value in using boards to manage time off, something we didn’t initially plan for but has proven to be a real asset for scheduling and planning.

Overall, Monday offers a smart balance of structure and flexibility, helping us stay organized and on track without overcomplicating our processes. Highly recommended for teams of any size looking to bring clarity and efficiency to their work.
What do you dislike about the product?
When you have a large number of boards navigation can become a bit overwhelming. It takes more effort to stay organized at scale, and without a clear naming or folder structure, it’s easy to lose track of where things are. A more robust board management or filtering system would help streamline access as your workspace grows.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps us stay organized by providing a clear and intuitive structure for our workflows. Tasks are easy to visualize and manage thanks to the flexible board and item setup, which keeps everything from day-to-day responsibilities to big-picture planning in one place. The ability to define user roles ensures everyone knows what they’re accountable for, improving team coordination.

One unexpected benefit is using boards to track time off—something we hadn’t considered at first but now rely on regularly to manage team availability. The search functionality is also a game-changer, making it easy to locate updates, files, or specific tasks without digging through layers of information. Overall, Monday has streamlined our operations, improved visibility, and made our processes more efficient.


    Fredy M.

Interactive and cooperative tool that allows users to keep real time track of its projects

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
It allows me to have all my workspaces within the same place
What do you dislike about the product?
You cannot have multiple structures / columns within the same board, this is troublesome as In my case I need to have RAID Log, Project Plan, Meeting Minutes within the same board, without having to filter. Also Monday.com only allows to have subitems, depending on the project you would need to go at least two levels down
What problems is the product solving and how is that benefiting you?
The need to use multiple spreadsheets to manage the work, the ability to control and prioritize the updates I want to provide to the stakeholders


    David B.

Scatter Brain Now Organized

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
My business has multiple levels of operations that can become mind-numbing to keep up with. We used to have fractional systems, all separate, and it was next to impossible to keep up with all emails, tickets, tasks, and ongoing projects. With Monday, we are able to hold all of this in a one-stop, easily organized place. I can track my projects more effectively and keep my workflow streamlined and integrated. Best part, it is easy to implement and teach to my team. It has improved their ability to keep up with customer support tickets. We use Monday every day for all major customer support and project management operations. Simplicity and integration at it's finest.
What do you dislike about the product?
The system used to delete, move, or archive certain items could be a bit clearer. At times I may lose an item if I click the drop down menu wrong. The search function also works perfectly 99% of the time, but sometimes I feel it is missing things making it a bit harder to find that random needle in the haystack.
What problems is the product solving and how is that benefiting you?
It has resolved the problem of having all of our different projects and outstanding tasks being saved in a bunch of different places from Slack to FreshDesk. Now they are all in one place, which allows my team to track better and helps me track their workflow and more effectively manage our teams.


    Abi T.

VERY Easy Project Management

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use of the platform and its easy set up of boards to communicate within internal teams.
What do you dislike about the product?
Although it has many integrations, I wish there we more with the platforms that we use within our company.
What problems is the product solving and how is that benefiting you?
It massively assists with inter-company communication and updates on projects, task management, bird eye view for our new product releases, as well as certain board management across different teams.


    Ashley G.

Great tool for pro marketers

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Being able to work asynchronously with my team members, having our concrete processes live in our Marketing board, and timely updates on the progress of our projects.
What do you dislike about the product?
It isn't as user friendly for first time users.
What problems is the product solving and how is that benefiting you?
Project management workflows. Previously, we were overusing emails, documents and in-person meetings to manage projects. Now we can work remotely and still be productive and organized.


    Shivam S.

Game-Changer for Team Productivity and Project Management!

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com has completely transformed the way my team and I work. From the moment we started using it, we saw an immediate boost in productivity, collaboration, and overall clarity on project timelines. The platform is incredibly intuitive and flexible — whether you're managing a simple to-do list or coordinating a complex project with multiple stakeholders, Monday makes it easy.

The visual boards are a dream for tracking progress, and the automation features have saved us countless hours on repetitive tasks. I also love the integrations with tools we already use like Slack, Google Drive, and Zoom — everything is centralized, which reduces confusion and improves efficiency.

One of the best parts is how customizable everything is. We’ve been able to tailor our boards to fit our exact workflow without needing a developer. Plus, their customer support is outstanding — quick, friendly, and always helpful.

In short, Monday.com has become the backbone of our operations. I can’t imagine managing work without it anymore!
What do you dislike about the product?
The mobile experience isn’t as seamless as the desktop version. It works well for quick check-ins, but for more complex updates or board management, I prefer using it on a computer.

Without proper settings, it’s easy to get overwhelmed by notifications, especially in large teams with many active boards.
What problems is the product solving and how is that benefiting you?
Before using Monday, it was difficult to see where projects stood or who was responsible for what. Now, with visual boards and real-time updates, everyone has full visibility into tasks, timelines, and ownership. This has dramatically reduced miscommunication and project delays.
We used to juggle multiple tools, emails, and spreadsheets — it was easy for things to fall through the cracks. Monday brings everything into one centralized platform, so all our tasks, documents, and updates are in one place. This has improved efficiency and reduced time spent searching for information.
Monday has been especially useful for working across departments and with remote team members. Everyone stays aligned through shared dashboards and communication within the platform.


    Marketing and Advertising

The only way I stay organized

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I am a solopreneur running my business mostly on my own. I've tried many other project management tools, but Monday is the one I've been using daily for the past several years. I love the ease of organization, the visualness of the tasks, and the ability to collaborate with contractors and team members across boards. I use Monday for everything from managing client projects, planning marketing content, organizing my business tasks, and more. It's pretty intuitive and easy to use as well.
What do you dislike about the product?
I have had some issues in the past with buggy-ness or the platform being down. Because I use Monday to literally run my business day to day, this is pretty frustrating. Not the mention, the platform is far from inexpensive, especially as someone running my business solo.
What problems is the product solving and how is that benefiting you?
Monday keeps me on track with my tasks. Before, I had a really complex system for staying on top of client work, my personal business, and marketing. Everything was across different platforms. But with Monday, I can easily glance at my tasks and see what needs to be completed, where my clients are at, and what I'm falling behind on. I love that I can put EVERYTHING in one place.


    Matthew D.

Supercharged Spreedsheet

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
I am a person who likes to organize with colour, with simplicity, and style... Its how my brain works. I find I most enjoy the simplicity of MWM. I consider it a Supercharged Spreedsheet, but it doesnt feel like I need to take a million courses to be able to do things.
What do you dislike about the product?
I wish it was a bit more customizable to my companies needs.
What problems is the product solving and how is that benefiting you?
Its a great at keeping our team in the know. We use it to have electronic files available in office, and on the field. We are always live, and in the know.


    Jonathan A.

Clean, intuitive and uncluttered interface

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to find your way around with Monday.
API capabilities allow for custom integration and implementing missing features relatively easily. It is very dynamic and allows for on-the-fly changes with ease.
We use it in our company on a daily basis for multiple and diverse functions.
What do you dislike about the product?
I wish the cost was lower for entry-level companies.
Even though customer support initially responded fast, their communication between themselves and their relevant departments was somewhat lacking.
What problems is the product solving and how is that benefiting you?
It provides structure, order and collaboration to our team.
It helps us streamline our business tasks, and allows us to conform with ISO 27001.
It helps us keep track of numerous processes in our business that require close monitoring.


    Ted P.

Great project organizational tool

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Works well for project collaboration. Very user friendly. Easy to rearrange an updated on the fly, especially through the phone app.
What do you dislike about the product?
Could use a mouse and/or keyboard controlled cut & paste feature for moving lines in addition to the drag & drop.
What problems is the product solving and how is that benefiting you?
Up-to-date project status. Work time efficiency. Project deadline accomplishments.