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Reviews from AWS customer

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10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Take my review with a Grain of Salt... A Review From a Salesforce User

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
I really like the simplicity and layout of the website. I think creating the automations are pretty cool as well. I like to be able to write custom automations, for example when I complete a Task, that task gets moved to a separate section titled "completed Tasks". Things like that are very helpful.
What do you dislike about the product?
When creating some of the automations, I would like to have a little more flexibility. I noticed some things weren't open for automation. Also, I wish there were more in depth training modules to learn the software instead of having to set up a 1 on 1 or pay someone to walk through the software with me.
What problems is the product solving and how is that benefiting you?
I am mostly using Monday.com as a task list that all of my coworkers and I have access to simultaneously. I use Salesforce, so that solves alot of my needs but the tasks section in Salesforce is not great. I like using Monday to create a Task list system.


    Millizen María C.

Organize Your Team and Your Life Like Never Before: My Experience with Monday

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
As a school principal, I manage multiple projects every day — from academic planning to team coordination. Since I started using Monday.com, everything runs more smoothly. I now use it for every single project, both at school and in my daily life. It's incredibly easy to use and helps me stay on track through each step of the process until I get the results I want. My team feels more confident because they clearly understand what needs to be done and when, and communication has improved significantly. Monday.com has truly become an essential tool for keeping us organized and productive.
What do you dislike about the product?
Honestly, I really like everything about Monday.com — it’s intuitive, flexible, and keeps my projects on track. If I had to mention one small thing, it would be that sometimes it takes a bit of time for new team members to get used to all the features, especially if they’re not very tech-savvy. But once they get the hang of it, they love it too! So it’s more of a learning curve than a real drawback.
What problems is the product solving and how is that benefiting you?
Before using Monday, it was challenging to keep everyone on the same page — tasks would get lost, deadlines were unclear, and communication was scattered across emails and chats. Now, Monday solves all of that by giving my team a central place to plan, assign, and track every project. Everyone knows what they’re responsible for, when it’s due, and how it connects to the bigger picture. It has improved accountability, collaboration, and clarity across all departments in the school.


    Anne D.

A Simple BUT Powerful Work Project Tool

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
Easy to learn. Our team has found this program very easy to learn and to use. We're going into our second year, and it's become second nature. So easy to customize and ensure effective communication for any project. You know it's working well when you barely need to think about it.
What do you dislike about the product?
Occasional update glitches, rare but may take a few minutes for updates to push out to all users. When I have had requests the monday.com is very diligent in following up and considering our needs.
What problems is the product solving and how is that benefiting you?
We have a complicated production schedule and monday.com is improving our process - plus saving tons of paper!


    Marketing and Advertising

One of the original innovators in smart and collaborative "sheets"

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
One of the things I like most about monday.com is its flexibility. We're figuring out ways of tracking Vitally data and triggering events to keep our team more informed about managed services clients and project updates. Just a fantastic way to manage workloads and expectations, especially with the ability to tag people and track progress. I also love that we can share boards with clients to keep them in the loop about progress and projects we've collaborated on. +1 for the transparency this adds to the process, and helps our customers understand better how we add value to their podcasting and content marketing efforts.
What do you dislike about the product?
Honestly there isn't anything I really dislike. One piece of constructive criticism would be to alter the sensitivity of the sidebar popping up every time you click on a text field. It would be nice to edit more smoothly without that sometimes intrusive contextual information slideover from appearing.
What problems is the product solving and how is that benefiting you?
It's solving problems with understanding employee expectations, contributions, and workloads. It is aiding in our communication process with clients, and it's making updating this information enjoyable and useful. We love the quirky culture behind monday, and your team is so great at answering our questions/providing support.


    Madeline R.

Great app to manage task in our workplace

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
the interface and high level of customization, and notifications right on time.
Scheduling and managing projects with this app have been an excellent integration in our office.
What do you dislike about the product?
The limited amount of projects that you can open a the same time and also the navigation when something you are looking for quick but you have to open multiple proyects
What problems is the product solving and how is that benefiting you?
Coordination and communication between all departments in our office. Also, it simple to track whats everyone is working on.


    Chelsea D.

Monday has been a game changer

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
We are a small mortgage brokerage and while we have a LOS system with a pipeline, I like to keep a separate pipeline with my own views and notes for quick reference. I used to use excel but decided I wanted something better and gave Monday.com a go as a free trial. I use it for EVERYTHING now. I have all my realtor contacts loaded in there and next to each loan on my pipeline, you can now click the agent's name and it will pop up the link to the realtor contact board I have, with all of their contact info, etc. I have a board with all my lenders on it. You click that on my loan pipeline view next to each loan and the AE's contact info is right there, their lock policy, UWing guidelines, everything. I have spent time building it out but now that it's done - I'm obsessed!
What do you dislike about the product?
I really don't dislike anything, but there are features I wish I had from time to time.
What problems is the product solving and how is that benefiting you?
Organization and time-saving. I've automated a lot of emails I was sending manually to my team. That took entire tasks off my plate!


    Banking

The up-and-comer that's great for non Program Managers

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
monday.com has an ease of use that would get buy-in at almost any level. The ability to add needed fields, the UI/UX of the application comes across as it's just like another web-based app your users are probably already used to. Being able to have different document types all collected in one place makes communication a breeze.

There is an active marketplace for add-ons that can extend monday to better suit your needs. Their community is active, and with a few searches, you can find your solution, or build your own.
What do you dislike about the product?
While great for more free-form projects, it has limitations and requires a little different thinking. There are more complete options out there, but it doesn't seem to be where the development is happening. Adding on web-accessibility is much different than building it from the ground up, which is how monday is/was built. With this though, comes some limitations and frustrations:

The boards (tables) aren't linked together consistently, and often it can take very long to update linked data when you make changes.
Groups, on the boards, can be used for many purposes, but they can also be limiting. Try reporting on the items by priority or project phase, when you have used one of those for the group. Examples abound with using the board groups as project phase or priority for easy visibility, but then try to report on your dashboard across multiple boards to see phase or priority. There are add-ons for this, but some of the add-ons are subscription based for something that should just be built-in.
Sub-subitems. Where do I start? While it may not seem like a necessity, try managing or building templates for large-scale projects in monday. You will eventually find yourself trying to create Group -> Item -> Subitem -> sub-Subitem very quickly. (Testing -> Task One -> Input -> Option one, see quick generic case that is quite common!) Yes, you can link your testing to another board, and then pull the data back to one Item or Subitem, but that is not very practical or easy to trace when sharing with team members.
Formulae - while great to have, you can't add results across boards very well in monday. I should be able to see my remaining total budget remaining for the quarter, and if you have costs broken out down to sub-items, summarized at the item level, and potentially totaled across the groups, good luck with performing any calculations along the way and aggregating that data to a high-level board.
What problems is the product solving and how is that benefiting you?
Our business is new to formal project management, and monday is able to ease them into being able to have visibility into what is going on throughout the organization.


    Henry B.

A perfect tool for time/project management

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
I like the cross-functional collaboration that Monday enables. My team (and others relevant to the project) can monitor progress, actions and updates on all areas.
What do you dislike about the product?
I believe that a few more reporting features can be added in order to have holistic updates on a Quarterly/annual basis. I would love it if we could get reports (sort of like Fitbit does on their usage) to celebrate wins or highlight areas/projects where improvements could be made.
What problems is the product solving and how is that benefiting you?
It is helping with time management, team transparency, organisation and a variety of organisational elements that would be impossible to achieve without such intuitive products.


    Molly R.

A one in all tool for our small team

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
The interface is very clean and visually appealing. The "Form" feature is absolutely a godsend for our small team. So much so that we ditched Survey Monkey in favor of the integrated forms on Monday. The automation option is exactly what we needed to manage our projects.
What do you dislike about the product?
We would love to see more development in the Forms features. We also think that the dashboard lacks the ability to make complex calculations based on data.
What problems is the product solving and how is that benefiting you?
We were using different platforms for different services; Monday helped us put it all together. Since we have recurrent projects, it's easy to copy-paste a project and start from scratch the next year.


    Jessica S.

Absolutely love the app, terrible name!

  • August 05, 2022
  • Review provided by G2

What do you like best about the product?
I love every feature of the app. We began using trello before switching to monday and found monday had a much better atmosphere and the ability to do much more within the app that we were looking for. We have quickly found that it is now one of THE best things we use within our growing pest control business. It is an essential part of our every work day.
What do you dislike about the product?
I hate the name, but it has grown on me and I am now able to use it without feeling so much annoyance for it. When we first started using it we would say put it on my monday because of course our team has different boards they use for their task lists. This became very confusing. We have to clarify regularly if that means my calendar or on Monday the app. It gets frustrating having to clarify this. I feel if the name was more obscure we would all know right off the bat what we were talking about and it would clear up any confusion.
What problems is the product solving and how is that benefiting you?
It has been a huge asset to have all of our to do lists available all the time at the tip of our fingertips. It also has become very useful in holding contract copies to easily access when needed, and has become our go to for cheat sheets for service calls just to name a few.