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Monday has been an amazing tool for my business
What do you like best about the product?
I love that my clients and I can collaborate in the Monday portal. They drop in their documents and I process them. I then provide the required documentation to them so that they can access them anytime, day or night. I also like that we can keep the conversation based on the subject at hand, instead of having to sift through emails to figure out what the other person is talking about. Some of my clients have even easily handled government audits thanks to the organization of their documents in Monday. It allows us to provide viewing by the government authorities so that everything is transparent and easy to interpret.
What do you dislike about the product?
I really miss the Files section under Info Boxes within each task. We used that a lot and were disappointed to find out that it had stopped being supported some time ago. The Files section in Info Boxes allowed us to better organize the amount of paperwork required. Now, we have to create subtasks for each type of required document under the task. This is a bit inconvenient, as these uploads per subtask don't come together into the Files tab under the task.
What problems is the product solving and how is that benefiting you?
It keeps all of the information per task in one place. This makes it much easier to understand what happened if things go sideways.
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Vice President of Information Technology
What do you like best about the product?
Easy to use with very minimal understanding.
What do you dislike about the product?
For a tool that performs time tracking, I would expect there to be more reporting on people who are utilizing the time tracking tool. What I've experienced is that I'm not able to run a report for a user for a specific day. If I want to account for that person's time, I need to do a data dump of all time tracking and then start filtering and sorting through it. There should be an easier way of doing this.
What problems is the product solving and how is that benefiting you?
Creating a Board with all your staff members in it and a group for each staff member while making each pulse a project allows me to see (at a glance) how many projects the team is working on and what the overall progress is.
Ease of use and straightforward, but not perfect
What do you like best about the product?
It is truly very easy to use, and I feel as though whenever they add a brand new feature easily be able to master it
What do you dislike about the product?
Again, there are some small things that I feel that they could easily add, but it is not available as a feature currently, very small things
What problems is the product solving and how is that benefiting you?
Definitely just being able to keep track of what’s going on and who’s doing what
Great platform
What do you like best about the product?
Monday is so useful for organisation within the business.
What do you dislike about the product?
It would be helpful if you could create tables in browser.
What problems is the product solving and how is that benefiting you?
It helps us communicate with other members of the business efficently.
Easy to use project management tool
What do you like best about the product?
It's easy to use for the most part. The options to build different workflows is great for tracking.
What do you dislike about the product?
Some templates are difficult to modify and therefore make it less useful.
What problems is the product solving and how is that benefiting you?
Keeping track of all the work done.
Efficiency and time optimization
What do you like best about the product?
Results board with the possibility of multiple viewing.
What do you dislike about the product?
Navigation is sometimes a bit complex and we need to go to other fields to see more information.
What problems is the product solving and how is that benefiting you?
Time management.
Great for cross-board visibility and personalized dashboards
What do you like best about the product?
The Mirror column is incredibly useful, it allows us to connect multiple boards and workflows seamlessly, helping different teams stay aligned without duplicating information. I also appreciate how easy it is to build dashboards based on each team member’s responsibilities, making it simple to surface the most relevant data for everyone.
What do you dislike about the product?
At times, the platform can feel a bit sluggish, especially when switching between boards or making quick updates. Also, while the automations are a time-saver overall, they can occasionally experience slight delays or miss a trigger, so it’s helpful to keep an eye on them when setting up more complex workflows.
What problems is the product solving and how is that benefiting you?
Monday Work Management helps us centralize and streamline cross-functional collaboration by bringing all our tasks, timelines, and dependencies into one place. Instead of juggling multiple tools or chasing updates over email, our team can now track progress in real time, automate routine check-ins, and maintain visibility across teams and projects. It’s improved accountability, reduced status meetings, and helped us move faster with fewer blockers.
Great tool managing work tasks
What do you like best about the product?
The ability to work multiple boards with other colleagues simultaneously.
What do you dislike about the product?
I find it hard to navigate using the mobile app as the screen is too small.
What problems is the product solving and how is that benefiting you?
We use it to track our workflow and also to create maker checker processes for our daily tasks.
Great tool for tasks management
What do you like best about the product?
The intuitive UX, my work page and the sharable boards
What do you dislike about the product?
The fact that the mobile app won't referesh automatically
What problems is the product solving and how is that benefiting you?
Aligning on different project items between different stakeholders (internal and external), tracking the history of communication around the project items
Intuitive and Overall a Great Experience
What do you like best about the product?
The automations feature is incredible. I don't have to constantly remind someone or keep track of who I reminded. Hopefully there will be more templates and customization to the automations in the future.
What do you dislike about the product?
I like having subitems, but I wish that I could change the subitem columns without it effecting every other subitem on the board (or at least having an option for it).
What problems is the product solving and how is that benefiting you?
It is helping our team keep track of what tasks they have completed, thus keeping them more organized and timely. Monday also acts as a quality assurance measure that the whole team can view the projects we work on and can provide feedback and questions to.
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