monday.com work management
monday.comExternal reviews
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Awesome Organizational Tool
What do you like best about the product?
Monday is very helpful for planning our workloads and tracking time per project for our organization. The live edit feature of the website is great for making sure our team is up-to-date on any updates throughout the day.
What do you dislike about the product?
The app is less visually appealing/UX friendly than the website, so most of our team just uses the website instead. Also, sometimes a rogue automation will be running and it takes a little time to figure out why.
What problems is the product solving and how is that benefiting you?
Project organization and communication between our team(s).
Streamline responsibilities and reduce friction to change in the staff
What do you like best about the product?
It is very intuitive and allows multiple generations to work in the same place.
What do you dislike about the product?
Expand the number of templates to work with
What problems is the product solving and how is that benefiting you?
Columns with formulas sometimes present problems when working on a split screen on the same display. It would be essential to be able to work from a cellphone on most of the templates.
Great PM tool, nice set of OOTB integrations that can get you hit the ground running in no time
What do you like best about the product?
The design is straight forward, intuitive and easy to navigate through. Also the ability to create visuals and reports out of every dashboard is priceless.
What do you dislike about the product?
I wish there were more options in terms of design (more colors and background), and a second sub item - sub sub item, as when you manage customers and using a line within a group for a single customer, and sub items as the tasks to be completed for this customer - sometime there are large projects that require an additional level and the solution is to use a separate board which is more tedious to manage.
What problems is the product solving and how is that benefiting you?
Aggregation of tasks from different boards under the same view, with the ability to edit them (no need to jump between different dashboards). Also the reporting capabilities are quite good and visually pleasant.
A User-Friendly Solution for Small Businesses and NPOs
What do you like best about the product?
Monday.com is an user-friendly project management platform that delivers significant value to small businesses and nonprofit organizations. After extensive use, I'm impressed by how it balances functionality with remarkable ease of use.
New users can dive in with minimal training, thanks to the color-coded boards, drag-and-drop functionality, and customizable templates. This accessibility means teams can get up and running quickly without extensive onboarding or technical expertise—a crucial advantage for small organizations with limited resources.
What truly sets Monday.com apart is its thriving community. The platform benefits from an active user base that regularly contributes templates, workflows, and integration ideas. The Monday.com community forums provide valuable peer support, while the extensive knowledge base offers solutions to common challenges. This community-driven approach means small businesses and nonprofits can learn from others in similar situations and adapt proven solutions to their specific needs.
From a value perspective, Monday.com delivers exceptional return on investment for small organizations. The scalable pricing model allows teams to start small and expand as needed. The automation features are particularly valuable, enabling small teams to accomplish more with limited staff by eliminating repetitive tasks.
For nonprofits specifically, Monday.com offers specialized discount programs and templates designed for donor management, volunteer coordination, and grant tracking—making it not just affordable but tailored to their unique operational needs.
New users can dive in with minimal training, thanks to the color-coded boards, drag-and-drop functionality, and customizable templates. This accessibility means teams can get up and running quickly without extensive onboarding or technical expertise—a crucial advantage for small organizations with limited resources.
What truly sets Monday.com apart is its thriving community. The platform benefits from an active user base that regularly contributes templates, workflows, and integration ideas. The Monday.com community forums provide valuable peer support, while the extensive knowledge base offers solutions to common challenges. This community-driven approach means small businesses and nonprofits can learn from others in similar situations and adapt proven solutions to their specific needs.
From a value perspective, Monday.com delivers exceptional return on investment for small organizations. The scalable pricing model allows teams to start small and expand as needed. The automation features are particularly valuable, enabling small teams to accomplish more with limited staff by eliminating repetitive tasks.
For nonprofits specifically, Monday.com offers specialized discount programs and templates designed for donor management, volunteer coordination, and grant tracking—making it not just affordable but tailored to their unique operational needs.
What do you dislike about the product?
1) The notification system is often overwhelming. As I enter a project AND manage my own, I receive email notifications of EVERY post on EVERYTHING. I'm flooded with alerts, making it difficult to distinguish important updates from routine changes. I've created Outlook filters to minimize this to some extent.
2) While Monday.com offers numerous integrations, management indicates that SalesForce is not one of them and wants all employees to be in a seamless environment. (Maybe there is a module for communication, but the cost is prohibitive.)
3) The reporting and analytics capabilities, while improving, still lack some of the depth and flexibility that data-driven organizations might need for comprehensive analysis. This is commonly overheard from management. I would like to learn more about personal performance reporting metrics.
2) While Monday.com offers numerous integrations, management indicates that SalesForce is not one of them and wants all employees to be in a seamless environment. (Maybe there is a module for communication, but the cost is prohibitive.)
3) The reporting and analytics capabilities, while improving, still lack some of the depth and flexibility that data-driven organizations might need for comprehensive analysis. This is commonly overheard from management. I would like to learn more about personal performance reporting metrics.
What problems is the product solving and how is that benefiting you?
With remote staff, team communication is key. The visuality of our "boards" is clear & easily manageable.
Streamlined processes in an old, clunky system
What do you like best about the product?
Utilizing Monday benefited our accounting team in ways that I didn't think were possible. From being able to format a board for importing timesheets into our system to tracking the progress of client invoices, this system has saved us time and allowed us to be more efficient in our workflows.
What do you dislike about the product?
Our team relies on Monday to process a large amount of data - there are times when the system has difficulties accommodating the data immediately so there is some lag when dealing with data heavy boards. The animation of the hand waving into nowhere makes it amusing while you wait for your data to synch though.
What problems is the product solving and how is that benefiting you?
My department needed a better way to track invoices to be paid that didn't involve a shared excel file that had to be saved and opened separately for it to be usable. The boards allow us to track new, in progress, and paid invoices while also allowing us to post comments and questions on any special cases.
We've also been able to utilize a board for time entry with all the relevant information I need to be able to import into our old system. This has saved us thousands of dollars on seats in our accounting software.
We track our status of client invoice requests, creation, review, completion, and distribution with the help of boards and status' - with multiple clients on different deadlines and all with different needs, this has centralized our communication as a department.
We've also been able to utilize a board for time entry with all the relevant information I need to be able to import into our old system. This has saved us thousands of dollars on seats in our accounting software.
We track our status of client invoice requests, creation, review, completion, and distribution with the help of boards and status' - with multiple clients on different deadlines and all with different needs, this has centralized our communication as a department.
Fantastic Project Management Tool
What do you like best about the product?
It's easy to keep the work organized, list out the steps, and assign tasks - everything to keep a process flowing.
What do you dislike about the product?
The automations sometimes are inconsistent.
What problems is the product solving and how is that benefiting you?
The biggest benefit of Monday is being able to keep the project steps visible to the whole team, not just the people involved in the project.
Monday is very user friendly
What do you like best about the product?
I love it is user friendly, easy to learn, easy to integrate other platforms, and I use it everyday.
What do you dislike about the product?
I think the only thing really lacking here is a true "Work Order" system.
What problems is the product solving and how is that benefiting you?
It helped me create an IT ticket system to help support the company and track my work. Adding forms was also helpful to have staff submit a ticket without having to contact me directly. I get a notification, it allows me to track it and document resolutions.
great tool to manage CRM, projects, HR, marketing, etc
What do you like best about the product?
The UI/UX is intuitive for basic usage. The templates are terrific, easy to setup and customize.
What do you dislike about the product?
The Status column in My Work dashboard shows a category and not necessarily a status that can be updated.
What problems is the product solving and how is that benefiting you?
It facilitates the communication between our CSM and tech team to set up new projects, make updates, report bugs, etc. It also manages marketing activities, campaigns, etc.
Overall its been a good experience
What do you like best about the product?
Being able to assign tasks and get updates timely with my Admin Assistant
What do you dislike about the product?
There's a lot of different functionality that I haven't even dove into. I don't know if its a dislike, just needs more time than I've had to see how to utilize it more
What problems is the product solving and how is that benefiting you?
Bridging the gap of assigning task to my assistant so I know she's aware and also updates on getting things completed
Very good workflow automation and tracking across teams
What do you like best about the product?
Simple to use and easy to automate. Integration is easy and straightforward. Allows for us to have a very strong user interaction that is deeply connected into the company's IT systems.
What do you dislike about the product?
Would be great to have much higher automation limits, especially API calls included as integration is where the value truly lies.
What problems is the product solving and how is that benefiting you?
Enabling efficient working together of the team across different time zones. Allows teams to collaborate even when they are working at different times.
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