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Reviews from AWS customer

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External reviews

10,009 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Austin W.

Monday.com is our favorite tool

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is great for keeping track of tasks, deadlines, collaboration, and automation all in one platform. It's an easy platform to work with, set up to be visually pleasing, and fun to use.

We use Monday.com for business, but also find ourselves using it to organize smaller areas going on outside of the workplace walls.

We came to Monday.com for the llamas, and stayed for the love of the platform.
What do you dislike about the product?
Collaboration with others who have long term, but limited need to access many items is a bit of a snag for me.
I know upgrades in the plan are available, but I think having a clearer layout of how guest accounts work would be great, so teams could plan the best route for their team to take, in seats vs guests.

The ability to send text messages via automation, a little bit easier, would be a great feature to see in the future, but I assume Twillo will be the means to that within the app.
What problems is the product solving and how is that benefiting you?
Monday is letting us see the work that's on our plates. There's not work getting left behind, or not being seen. Everything is laid out, automated, and easy to track.


    Gleen I.

A Reliable Tool for Project Management, Team Collaboration and Tracking

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I've been using monday Work Management to track project progress, team attendance, and manage our Scrum board—and it's been a game changer. The platform is highly visual and customizable, which makes it easy for our team to stay aligned and organized. I particularly appreciate how flexible it is—we’ve been able to adapt boards to fit different workflows without needing extra tools or complicated setups. It’s helped us save time, stay on schedule, and maintain transparency across the team. Highly recommend it for anyone managing cross-functional projects.
What do you dislike about the product?
One area that could use improvement is the calendar functionality. It would be great to have a true calendar view that allows overlapping events or schedules—similar to what you’d expect in a typical calendar app. This would make managing busy timelines and resource allocation even more effective.

Overall, it's a powerful platform that meets most of our needs with room for enhancement in scheduling features.
What problems is the product solving and how is that benefiting you?
1. Lack of visibility across projects – Before using monday.com, it was hard to get a quick overview of where things stood. Now, everyone on the team can instantly see project statuses, task owners, and deadlines in one place. This has improved transparency and reduced the need for constant check-ins.

2. Difficulty coordinating team efforts – Managing tasks across multiple team members used to get messy, especially with agile workflows. The built-in Scrum board functionality helps us stay on track during sprints and ensures accountability.

3. Manual tracking of attendance and activities – We now use monday.com to track attendance and general team activities, cutting down on manual processes and making our team operations smoother.


    Marketing and Advertising

Simple and Easy to use

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Keep track of all of the assignments that are my responsibility, has a clear organized structure for what invoices are due and have been sent out.
What do you dislike about the product?
Monday has a big learning curve, keeping track of all of the different work streams can be tough to do when you are first getting used to the systyem.
What problems is the product solving and how is that benefiting you?
Keeping documentation in one organized work space


    Jessica J. Y.

Excellent, nuanced and valuable workflow tool

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
With fully customizable options, and the ability to filter down to just what I want to see, Monday keeps my workflow on track with precision and clarity. It's been like learning a language, and that took some adjustment, but now that I speak Monday, I'm all-in. I've been using it as my only work management tool for my demanding fully-remote job as part of a 100-employee agency for three years and have no desire to switch to an alternative.
What do you dislike about the product?
Monday is only as good as what team members put in. If you have an agreed process for the workflows and everyone does their part, it works beautifully. However, there are always rebels who skip steps and trip things up. I think that applies to any process, though. Also, its endless capabilities and complexity created the demand for someone at our 100-employee agency to be tasked as the point person for managing it. It's that robust.
What problems is the product solving and how is that benefiting you?
We have around 100 employees at our marketing agency working across 5 departments tackling client work in any number of team configurations. For each job that's created on our workflow board, we can instantly see who's combined to form the team for that job and communicate with those people directly and instantly.

We manage more clients than I can count, and each of those has countless jobs in the works at all times. The way we can set the status of a job to be color coded and organized under a status section makes it clear exactly what is happening with a job at any given time.

We share proofs, client feedback, follow up/questions and comments instantly and what we write stays with a job for easy follow up at any time.

Our employees customize our notifications so we receive emails only when we want to, e.g. when someone tags us in a comment. And, the email notification takes us right to that spot in the updates for that job.

Overall, it's just hyper efficient.


    Henrique M.

Great. Just few moments of internet instability.

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Organization of tasks is very great. The possibility to mantain the team informed is awesome.
What do you dislike about the product?
Nothing especific. Just some problems with instability.
What problems is the product solving and how is that benefiting you?
The principal solutions for me are the task and workflow management.


    Cristina R.

Time economy

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I like the centralization of information and the ability to manage all project stages in one environment.
What do you dislike about the product?
The limitation of lines, automations, and workflows. I also don't like the graphs that are limited.
What problems is the product solving and how is that benefiting you?
Centralization of information
Assessment of OKR and KPI
Schedules and status in one online place


    Verified User in Marketing and Advertising

Easiest to use and most complete CRM on the Market

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I think it stands out for its user-friendly interface, customization options, and versatile functionality, making it suitable for various industries and workflows. Love its ability to integrate with other platforms, scale with teams, and provide strong mobile access adds to its appeal, ensuring streamlined project management and team productivity.
What do you dislike about the product?
I will say the pricing for scaling teams, the learning curve for advanced features, and limited reporting tools compared to dedicated analytics platforms. The mobile app lacks full functionality, and large boards can sometimes slow performance. Additionally, task dependency features could be more dynamic for complex workflows.
What problems is the product solving and how is that benefiting you?
Solved key challenges like team miscommunication, task disorganization, and inefficient workflows. For me, it ensures better organization, clarity on responsibilities, and faster decision-making, leading to more efficient project execution.


    Hannah F.

Monday.com for Every Day of the Week

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com has helped reduce the number of back-n-forth daily emails by allowing workspaces to become the main space to house important tasks, dates, and updates in one place. It allows for more visibility, accountability, and improves communication amongst the team than having to reach out individually to find the information. If you're putting the right data in, let the system work for you and utilize the graphs/widgets to take that data and showcase it visually to show your stakeholders, etc. - I would be lost without Monday.com - it's not just for Monday's - it's a 24/7/365 type of product.
What do you dislike about the product?
I feel like there are so many more functions I can be utilizing in the program that I'm just not aware of.
What problems is the product solving and how is that benefiting you?
It's always changing and improving, and I like that I don't have to talk to a Monday.com support staff to ask for new integrations or updates. It allows for progress > perfection.


    Santiago N.

Intuitive and Collaborative Platform for Managing Multi-Team Projects

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
- The platform is very intuitive and user-friendly.

- Ideal for managing tasks involving multiple teams and timelines.

- Board customization is excellent and very easy to use.

- I find the “mention” and “involved” features extremely helpful — notifications keep everyone up to date.

- The filtering system and Kanban view enhance visibility and task tracking.
What do you dislike about the product?
The integrations and automations sections are not as intuitive.

There is a lack of clear guidance or documentation, so you need to dig around to understand how to set them up properly.

Compared to how easy it is to create a board and start collaborating, automation and integration features feel overly complex.

I just feel regarding these points I'm not using the full power of the platform because I don't clearly understand how to unleash its potential....
What problems is the product solving and how is that benefiting you?
I think Monday WM solves a big challenge we had in coordinating tasks and timelines across multiple people and teams. In the Internal Communications department where I work, we’re around 50 people using the platform, and it has really helped us stay aligned. It centralizes all our projects, deadlines, and updates in one place, so everyone knows what needs to be done and when. Personally, it makes my work much more efficient...I can see who’s responsible for each task, track progress easily, and collaborate without endless email threads or confusion.


    annie m.

Good for mid-size

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
It has helped us streamline our practices on a large scale. The interface is intuitive and easy to use for first time users
What do you dislike about the product?
Pulse notes are non-transferable to other boards. Lack of massive updates, no intuitive setup. I could do without the button reactions - a distraction.
What problems is the product solving and how is that benefiting you?
Centralized place with notifications for project management that is not an excel sheet.