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Reviews from AWS customer

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External reviews

10,009 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Britt L.

Powerful and Easy to Use

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is very customizable and easy to use, set up is quick and my team understands it quickly. I don't have to spend a lot of time managing the systems and I love being able to invite our clients as board guests. So far we've found it to be pretty scalable for our team.
What do you dislike about the product?
I wish reporting on finished tasks was more user baked in to the system and I wish there was a default description box that stayed with the rest of the default task information instead of in the feed. I love the new Kanban board feature, but wish this was available across boards as well.
What problems is the product solving and how is that benefiting you?
Project management - tracking effort and projects by client and team member
Prioritization of projects
Project review
Client feedback and approval


    Jennifer G.

Monday is amazing!!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
We would be lost without Monday! The ease with which we are able to stay organized is awesome. Our whole team has the ability to see the progress of multiple projects anytime they need to. We have many integrations that make it so seamless. I don't know how we functioned before Monday. We use it every day.
What do you dislike about the product?
From time to time it has been difficult to make changes to a particular board because I am not the 'owner'. I understand how that is an important feature (assigning an owner) but it has caused delays in projects because I am not able to make the changes I need more quickly.
What problems is the product solving and how is that benefiting you?
Organization and follow up. Monday makes it easy to keep track of things.


    Inmaly I.

My Monday.com Experience

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
There are several things I love about monday's Work Management:

1. The simple and easy user interface, making it easier for new users to navigate the platform
2. The ability to make a board as simple or as complex as you need it to be
3. Several features, including the ability to make boards private or shareable with guests outside of your organization and lots of other app integrations
4. Very responsive and helpful support from the monday team
What do you dislike about the product?
Honestly, there's nothing that I dislike about it at the moment. It has been the best task/project management platform that I've ever used thus far.
What problems is the product solving and how is that benefiting you?
Monday gives our team the ability to manage several different projects and tasks within those projects on custom built interactive boards that we can share with our clients. Before we adopted monday, we never had any type of project/task management system that allowed us to collaborate with our clients in a meaningful and useful way.


    Laura S.

Game changer for collaborative work

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
It´s clear, well thought out and rounded. The UI is easy to use, and you can feel like a pro in no time. My team uses it to keep in touch about simultaneous projects.
What do you dislike about the product?
Creating a private board isn´t as easy as I would hope
What problems is the product solving and how is that benefiting you?
Sometimes it is hard to keep track of our progress amongst multiple projects. Monday helps us in remebering where we left off


    Higher Education

Great system!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use. I compared Monday.com with other systems for some of our department’s event coordination needs and it seemed much easier.
What do you dislike about the product?
At this time I don’t have any complaints about Monday.com.
What problems is the product solving and how is that benefiting you?
I have a singular space to look at budget tracking, project management and more.


    Monique D.

Monday is the best for our remote team.

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
When I started in my position we did not have a program in place for our team. The whole team is remote and we struggled to stay on task and organized. Monday has helped with us prioritizing and products and staying efficient. I am the main administrator for our team for Monday and every time I contact customer service I love that there is someone I can talk to right away with any questions I may have. I have now implemented Monday across our other teams in the company.
What do you dislike about the product?
I wish we had access to more of the enterprise features. We are a small company and the enterprise cost is too high for us but many of the features we are locked out of would be so useful. Like column templates!
What problems is the product solving and how is that benefiting you?
It helps our team stay on task and helps with communications. We don't have to wait for a reply to see the status of a project or a task, we can just go see the status tab and see if the project is stuck.


    Ashley T.

Seamless for workflows

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
As a health and wellness business owner, Monday.com CRM has been a game-changer in streamlining our project management workflows. The visual layout and customizable dashboards make it incredibly easy to stay organized across multiple clients, programs, and internal projects. From onboarding new clients to tracking progress and team collaboration, every stage of our workflow is now centralized and transparent. Automations, task assignments, and timeline views have significantly reduced the time spent managing back-and-forth communications and manual updates. It’s been especially helpful for launching new offers and managing client check-ins with clarity and consistency.
What do you dislike about the product?
While Monday.com CRM excels in project organization, there is definite room for improvement when it comes to lead management. The platform lacks robust built-in features for text and email follow-ups, which are critical for nurturing prospects in the health and wellness space. Having integrated communication tools—or smoother integrations with third-party messaging services—would make the CRM far more powerful for capturing and converting leads efficiently.
What problems is the product solving and how is that benefiting you?
Before using Monday.com CRM, I struggled with keeping client workflows organized, managing team tasks efficiently, and tracking the progress of multiple programs at once. Things often fell through the cracks, and I spent way too much time bouncing between spreadsheets, emails, and sticky notes. Monday.com has completely changed that. It solved the chaos by giving me a clear, centralized system to manage projects, automate repetitive tasks, and stay on top of timelines. Now, everything from client onboarding to internal planning runs smoother and more efficiently—freeing up more time for me to focus on coaching and scaling the business.


    Food & Beverages

Amazing Tool for Organization and Goal Setting

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is so easy to use and has endless possibilities for integrations into other apps. You can add columns to help you stay on task, and it is a great tool for collaboration.
What do you dislike about the product?
It took me a long time to fully understand the capabilities of Work Management! But that's more of a user error -- I didn't take the time to fully explore.
What problems is the product solving and how is that benefiting you?
It is helping me prioritize my work -- rather than seeing a giant list of TO-DO'S, I can have each item categorized so I can focus on what is most important.


    Graphic Design

Monday - A place for everything and everything in it's place.

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday is amazing to keep track of my workflow as well as see what other coworkers are working on. It's a great resource to keep track of all my projects and also show others how much progress I have completed on other projects.
What do you dislike about the product?
I wish Monday had a few more tracking features.
What problems is the product solving and how is that benefiting you?
It's most beneficial to keep all my design projects on track as well as see what others are working on in my team.


    Alison J.

Easy and Organized for Large Teams

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
The overall visual organization of the program. One of my favorite features is the ability to create sub-tasks for projects. Another highlight is the automation built into tasks. I love the simple "status" update that changes color and notifies team members and allows us to see a project status quickly.
What do you dislike about the product?
I don't like how the comments on tasks are not organized by time/date it was posted. Also I wish files were under the comment and not in a separate tab. It's hard to know who uploaded what and what version it is. We have to be aware of file names more now.
What problems is the product solving and how is that benefiting you?
Monday is helping my team eliminate back and forth email communication. It's become a platform where project updates, details and file organization can all live in one place.