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Reviews from AWS customer

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External reviews

10,011 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Michael D.

Marketing Director

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
The layout, definitely top tier and easy to use
What do you dislike about the product?
I don't like that I can't mass edits / adds
What problems is the product solving and how is that benefiting you?
allows me to keep track of everything I'm doing


    Victoria M.

monday.com Made Me a Better Manager

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
As a researcher and analyst by training, I was promoted into leadership like many people are—because I was good at my job, not because I had formal management training. Learning to lead effectively has been a journey, and monday.com has been one of the most transformative tools in that process.

One of the biggest challenges of leadership is juggling a million moving parts at once. What monday.com gives me is structure, clarity, and—most importantly—mental space. The automations are a game-changer. Being able to define standard processes and then build automations that reliably execute them means I don’t have to personally track every small detail. Things just move. It’s magical.

I’ve been in my field for 15 years, and this is the first place I’ve worked where we don’t have an endless string of status update meetings that drain everyone's time and energy. With monday.com boards, embedded docs, and real-time updates, there’s no need. I can just change the status of a task, write a clear update, and it’s there for everyone who needs it—no two-hour snoozefest required.

In short, monday.com has helped me become a better manager. It’s made my team more efficient, my work more strategic, and my day-to-day far less chaotic.
What do you dislike about the product?
My biggest criticism is the lack of robust automation logic. Currently, automations are limited to single conditions, which can be restricting when you need something more dynamic. Even just being able to use AND/OR logic in automation triggers would open up a lot of possibilities and reduce the number of workarounds or duplicated workflows I have to build.

I also frequently use FORMULA columns to automatically update based on new data added to a board. Unfortunately, monday.com doesn’t allow automations to be triggered based on the results of those formulas. This is a real missed opportunity—because being able to act on calculated logic (e.g., notify a team member or create a new task in a connect board) would make the platform significantly more powerful for people who build systems-driven workflows like I do.

These limitations don’t stop me from using monday.com or recommending it—it’s still an incredible tool—but I hope future updates make these features more flexible for advanced users.
What problems is the product solving and how is that benefiting you?
I work in a very technical, process-heavy field where the stakes are high. If the right steps aren’t followed exactly, it can cost a ton of money, people can lose their jobs, and worst of all—patients’ health, safety, and privacy can be at risk. So I need tools that don’t just organize tasks, but actually help run complex workflows accurately and consistently.

monday.com helps in two huge ways:
1. It makes it easy to document our processes clearly and share them with the people who need them, and
2. It lets me use automations to take care of parts of those processes—reducing human error and giving people back some much-needed brain space.

When dealing with complicated processes, every little thing you don’t have to manually track or remind someone about is a win. monday.com helps with that, and it’s made a real difference in how I manage both people and projects.


    Maryn W.

Makes our life so easy!

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
We are able to stay on the same page as a team. We have team members across the country and keeping communication clear has been amazing with Monday.com
What do you dislike about the product?
I wish there was a better way to handle daily and weekly tasks
What problems is the product solving and how is that benefiting you?
It is solving communication and task management for us


    Verified User in Financial Services

Will forever choose Monday.com

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
I can do a workday without it. I can easily have my ongoing to do list ever change with updates through out the day. It's a great space to feel good about what i've got done and see how much i've got to do. We also use it to manage content calendars. We have many business accounts to run and this is where we keep track of content that goes out. It's a great platform to easily be collaborative.
What do you dislike about the product?
I would love to be able to schedule out social media posts from the platform.
What problems is the product solving and how is that benefiting you?
It allows my team to great tasks lists. This helps up ensure nothing is forgotten and we can keep track of whats already done. We use Monday.com in many of our daily business processes and rely on it very much. It takes forgetfulness out of the picture.


    Gabriel C.

Simple, Robust Project Management

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
It's a simple, approachable platform for managing projects where you can collaborate and share updates with teammates and keep all links and notes in one place. Automations are incredibly powerful and useful, especially how they easily integrate with other tools like Gmail and Slack! I literally use it everyday.
What do you dislike about the product?
My use of Monday is pretty simple, so it's not really an issue for me—but I could see how the robustness of Monday could be daunting. Sometimes I have trouble finding teammates projects, or previous/archived projects. It's honestly been easy to implement into my daily workflow and I have no major complaints or technical/support issues.
What problems is the product solving and how is that benefiting you?
With so many tools and platforms and communication avenues, Monday helps keep everything organized—it's basically the one-stop shop for projects.


    Meghan Z.

Meets every need

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday.com is super flexible, so you can set it up however your team works best. It’s easy to use, great for collaboration, and connects well with tools like Slack and Google. Plus, the visual boards and timelines make it easy to keep track of everything at a glance.
What do you dislike about the product?
Some downsides of Monday.com are that it can get pricey as your team grows, and some advanced features are only available on higher-tier plans. It also has so many options that it can feel overwhelming at first. Plus, while it's super customizable, setting up complex workflows might take a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Monday.com helps us solve key business challenges like team alignment and task management by keeping everyone and their timelines on track. Its customizable features let us tailor the platform to fit our unique workflows, which makes a big difference. We also really value being able to see where each team member is at in their project—it makes it much easier to know when to check in or have touch-base meetings.


    Manufacturing

Monday.com Use for Metal Fab.

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Our company used Monday.com as production management platform and it works really well for the size of our company. What we like about the software is how customizable it is, which essentially allows us to set up the software the way we want to with workflows, different boards ect... It also allows us to have full visibility on order statuses as they come through production, and we can also upload and attach different files/documents to each order such as drawings, quality documents ect... which helps in production, but also allows us to have traceability for future use.
What do you dislike about the product?
It would be great if Monday.com was able to integrate with out accounting software.
What problems is the product solving and how is that benefiting you?
They are continuing to develop the product and offering new capabilities which allows us to grow with it.


    Publishing

Operating system of your business

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
The most helpful feature of Monday is its customization. It can be tailored to almost any business with custom columns and field types.

We also love the automations, which save us dozens of hours every week.

It’s ideal for processes that must be executed the same way every time and for monitoring their statuses.
What do you dislike about the product?
Sometimes it can be a little overwhelming, especially for new users.
What problems is the product solving and how is that benefiting you?
Manage internal processes and their automation.


    kurtis k.

I really like the accountability when you tag people on a job.

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
Monday really helps my company keep jobs organized.
What do you dislike about the product?
If people do not check it, then some information can be missed.
What problems is the product solving and how is that benefiting you?
Job organization, and order shipping and tracking.


    Civic & Social Organization

Great Way to Stay Organized

  • May 05, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and freedom to customize boards and automations makes staying organized easier.
What do you dislike about the product?
I wish there were more options for creating discreet folders within a workspace. The navigation bar can get a bit crowded as team members continue to add docs and boards.
What problems is the product solving and how is that benefiting you?
Before Monday.com, we mainly used Google Sheets and Slack to keep track of tasks and processes. Monday.com provides a simpler, more streamlined way for our team to track projects' progress and stay organized.