Sales Creatio
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does everything we expect a CRM to do, with least effort and training.
What do you like best about the product?
the ability for users to define their workspaces and workflows on the fly is simply fabulous. bpm'online has an amazing workflow engine. it is so easy to use.
we also love the fact that bpm offers an on-premise option should we one day decide to bring in in-house. the native mobile app is yet another plus.
I am a non-technical user but I was able to start using the system within a day. the online tutorials and other resources are great.
we also love the fact that bpm offers an on-premise option should we one day decide to bring in in-house. the native mobile app is yet another plus.
I am a non-technical user but I was able to start using the system within a day. the online tutorials and other resources are great.
What do you dislike about the product?
I have not found anything that I don't like, yet.
What problems is the product solving and how is that benefiting you?
as a medium sized company with executives on the field most of the day, we wanted a true cloud solution with a native mobile app.
we also wanted the flexibility to define things ourselves without going back to a central administrator with minor requests. bpm allows that.
also, we were switching from a cloud crm working off a thin client. bpm'online offered us everything we wanted. no regrets.
we also wanted the flexibility to define things ourselves without going back to a central administrator with minor requests. bpm allows that.
also, we were switching from a cloud crm working off a thin client. bpm'online offered us everything we wanted. no regrets.
Recommendations to others considering the product:
Don't look for well known "brands". Most of them are hype and fluff.
Know your requirements - for today and tomorrow, and evaluate based on that. Most companies get carried away with the fluff and the extras that you get, free. Nothing is free. You pay for it. And no one really uses anything they get for free anyway.
Know your requirements - for today and tomorrow, and evaluate based on that. Most companies get carried away with the fluff and the extras that you get, free. Nothing is free. You pay for it. And no one really uses anything they get for free anyway.
An amazing solution for organising all your business processes all together!
What do you like best about the product?
With BPMOnline you maintain your data base, you manage your projects, sales and cash flow, as well as keep your team well organised and focused. The most amazing thing about BPMOnline for the company staff is that it's also interactive and really fun to use!
What do you dislike about the product?
There is nothing to dislike as long as you explain the exact business needs to the talented BPMOnline team, so that they adjust and tailor your own system to your specific requirements. It ends up being perfectly yours!
What problems is the product solving and how is that benefiting you?
All our work is based inBPMOnline! We start the day by logging in and end the day by logging out. All our Clients, suppliers, customer relationship, sales & marketing, project management, calendars, cash flow and even accounting system are all in one place! The way we can link all of them just by clicking a button makes our life easy and lets us perfectly focus on business outside 'admin work'.
Recommendations to others considering the product:
Learning business process management and a new world of solving the challenges and tasks will be open to you.
BPM Online - Does what it says on the can
What do you like best about the product?
Being Business Process Driven it has helped us to map our processes exactly to the CRM system rather than the other way around.
This has saved loved of time in map the processes and configuring the system.
The users love the up to date User Interface - this have improved take up and reduced training time too.
This has saved loved of time in map the processes and configuring the system.
The users love the up to date User Interface - this have improved take up and reduced training time too.
What do you dislike about the product?
The installation process could be made simpler but the support is excellent. There has not be an awful lot wrong and if there is some thing that needs changing the technical team seem very eager to either fix right away or put it into their development plan
What problems is the product solving and how is that benefiting you?
Streamline Sales, Marketing and Customer Support process for an IT Consultancy.
Marketing - integration with Mailchimp has meant an easy way to generate new leads that goes straight into CRM
Sales Pipeline and Dashboards - keeps everyone on the ball
Customer Care - case management easy to use and manage
Marketing - integration with Mailchimp has meant an easy way to generate new leads that goes straight into CRM
Sales Pipeline and Dashboards - keeps everyone on the ball
Customer Care - case management easy to use and manage
Recommendations to others considering the product:
worth a look - its good
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