UJET
UJETReviews from AWS customer
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User friendly! The Best!!!
What do you like best about the product?
Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time!
Also, I like how it was color-coded. I like that it is not complicated. I also love how it doesn't have an overload of options. I enjoyed using this because of its simplicity. I can do exactly what I needed to do and that's great for me. The team is very helpful and provides an opportunity to provide feedback that could help the whole organization.
Also, I like how it was color-coded. I like that it is not complicated. I also love how it doesn't have an overload of options. I enjoyed using this because of its simplicity. I can do exactly what I needed to do and that's great for me. The team is very helpful and provides an opportunity to provide feedback that could help the whole organization.
What do you dislike about the product?
Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time! Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time! Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time! Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time!
What problems is the product solving and how is that benefiting you?
Very few things to dislike about Ujet. The only issue that I have ever encountered was a minor issue. Technically, I don't have any problems with it at all. It is user-friendly and yes, I am more productive when info is provided when receiving calls. I love it!!! Technically, I don't have any problems with it at all. It is user-friendly and yes, I am more productive when info is provided when receiving calls. I love it!!! Technically, I don't have any problems with it at all. It is user-friendly and yes, I am more productive when info is provided when receiving calls. I love it!!! Technically, I don't have any problems with it at all. It is user-friendly and yes, I am more productive when info is provided when receiving calls. I love it!!! Other than that, everything is great. Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time! Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time! Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time! Though it took a couple of minutes to start up the program, it's manageable so long as you'll log in ahead of time!
Recommendations to others considering the product:
I love it when they provide needed information in order to pull up the customer's account.
Simple, clean, and nice
What do you like best about the product?
Simplicity of the user interface it's the best for new customer agents or non geek people.
What do you dislike about the product?
I don't have really much have problem using the program or the tool just wanna see more option for ringtone.
What problems is the product solving and how is that benefiting you?
I'm using ujet tool to answers incoming calls and doing outbound for our members it's make faster to call them.
Recommendations to others considering the product:
You should use ujet a very nice software for talking to customer
Easy to use
What do you like best about the product?
The interphase looks updated and it is not complicated to use. It's way too convenient when performing calls. It does not lag and has good quality.
What do you dislike about the product?
There should be an easier way to log in. We can have widgets for Ujet easy access as well.
What problems is the product solving and how is that benefiting you?
Communication! I can carry UJET anywhere I go from my device, I lose access to my contact
Recommendations to others considering the product:
I do recommend UJET for other users since it is practical
Quick, organized and reliable
What do you like best about the product?
Reliability, easy status selection. Great layout and quick response times. All the essentials are provided on a simple window, and multiple options are adequate to professional use.
What do you dislike about the product?
There's no equalizer, sometimes incoming callers may have high pitched tones or background noise, a tool to help reduce intererences, noises or treble is a must.
What problems is the product solving and how is that benefiting you?
Perfect to have a big team working on customer support and the integration with Salesforce. Also reliable on reports about the status of workers, and efficiency
Recommendations to others considering the product:
I would not hesitate on Ujet, tried different software before and none was comparable.
I love UJET
What do you like best about the product?
I love how you can change your status. I also like how you can type notes, then go back to chatting with the customer and the notes are saved automatically.
What do you dislike about the product?
There's nothing at this time that I dislike.
What problems is the product solving and how is that benefiting you?
It's making it easier to notate. I also love that there's a timer on it.
Recommendations to others considering the product:
Give it a try. It's great.
Amazing
What do you like best about the product?
that the software is easy to use and simple
What do you dislike about the product?
how the system times out so fast needs longer time
What problems is the product solving and how is that benefiting you?
how to connect with customer and find information
super easy to use
What do you like best about the product?
I love that Ujet gives you a countdown before connecting you to the customer. I also like that it lets you pick your next status before the call disconnects so you are not stuck answering the next call before you're ready.
What do you dislike about the product?
I don't have anything that I don't like.
What problems is the product solving and how is that benefiting you?
Ujet helps me connect with my customers over a steady line with no call drops.
UJET Transparency
What do you like best about the product?
UJET provides the ability to take your breaks, meetings, and meals. Management can keep a record of your status and the specialist also has transparency. Compared to other phone services it's the best.
What do you dislike about the product?
While notifying you of a call it would provide a separate notification with a tone. Sometimes the tone does not go away while on a phone call. It causes a distraction on the phone due to a tone is playing in your ear.
What problems is the product solving and how is that benefiting you?
N/A I do not solve UJET issues with UJET. N/A I do not benefit financially from using this product. I am definitely more productive using UJET. Compared to other phone applications Ujet is great.
phikos review
What do you like best about the product?
that it shows me the que of calls still to come and makes transfering easier so many features for simple tool
What do you dislike about the product?
that it glitches and has skipped calls when you have to call back acouple of times it starts skipping calls
What problems is the product solving and how is that benefiting you?
how to manage my AHT it shows you on ujet
it is very convient and makes everything much more easy
What do you like best about the product?
it makes the working environment very easy , and also the timing is also accurate .
What do you dislike about the product?
Sometimes it logs you off without even notifying you. so you must always check if it has not logged you off
What problems is the product solving and how is that benefiting you?
I solve customers' tickets on it.
Recommendations to others considering the product:
most definately
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