UJET
UJETReviews from AWS customer
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Nice Phone system.
What do you like best about the product?
Easy to use and easy to learn. Nice to see your stat.
What do you dislike about the product?
Too bad there are so many things you need to press to be able to call a customer
What problems is the product solving and how is that benefiting you?
You try to find other ways to be able to call a customer faster ..
Very good sound in the system.
Very good sound in the system.
UJET helps communicate with people throughout the world!!
What do you like best about the product?
I appreciate the countdown feature with connecting calls, transfer options, and ease of access with logging in.
What do you dislike about the product?
Ujet does have technical errors that sometimes don't allow calls to connect with incoming and outgoing as well as connect to the arrow website.
What problems is the product solving and how is that benefiting you?
Ujet is beneficial in its efforts to connect with people from different states with the service we provide.
Softphone
What do you like best about the product?
Best Softphone to be use in our office its recommendable beacuse its easy to use and utilize when we are on the phone. It deserved a goo feed back.
What do you dislike about the product?
no dislike at all UJEt is recommended and easy to use its friendly use for us as a cusotmer service and easy to utilize the tools.
What problems is the product solving and how is that benefiting you?
its easy to identify the caller phone # since its part of our call flow.
Recommendations to others considering the product:
Recommendable Softphone ever.
A solid system
What do you like best about the product?
The UI is simple and easy to use and well laid out. It's also easy to navigate all-around.
What do you dislike about the product?
Sometimes there seem to be glitches between the UJet and Kustomer intergration.
What problems is the product solving and how is that benefiting you?
Customer Service, it's easy to use.
Ujet recommended
What do you like best about the product?
Ujet enables me to view if there are calls waiting in queue as well as my current numbers
What do you dislike about the product?
There are too much latency and intermittent errors
What problems is the product solving and how is that benefiting you?
We use Ujet as a phone and chat tool. We are able to help clients effectively.
U jet is very helpful and super convenient. i would recommend u jet to everybody.
What do you like best about the product?
The calling feature on u jet is very goo
What do you dislike about the product?
d it lets you know if your wifif is strong and if there is ever an issue all you have to do is hit the refresh button on u jet and you are all set.
What problems is the product solving and how is that benefiting you?
Problems very minimal because of my wifi though. If youre wifi is funky then it might just be a little lagged but still works.
User friendly and efficient
What do you like best about the product?
It is easy to use and very efficient. The features are straigthforward
What do you dislike about the product?
Few instances of lagging and delay in tools provisioning for my trainees
What problems is the product solving and how is that benefiting you?
Making a 3-way call and outbound calls and extracting important reports for learning and development. Ujet makes it easy to analyze data and productivity of the teammates.
Great Vibes
What do you like best about the product?
Timer
chat and calls can be done.
chat and call history saved easily
chat and calls can be done.
chat and call history saved easily
What do you dislike about the product?
App freezes a lot
sometimes tickets need to be submitted twice
sometimes tickets need to be submitted twice
What problems is the product solving and how is that benefiting you?
customer issues, responding on chat and ,making merged calls
Exceptional
What do you like best about the product?
Chat shortcuts to respond quicker to customers help a lot in saving time and reduces aht for out campaign
What do you dislike about the product?
the closing of tickects after shift takes long.
What problems is the product solving and how is that benefiting you?
chat short cut editing for suitable answers and responses.
Recommendations to others considering the product:
Use this software it is efficient and fast
REVIEW
What do you like best about the product?
EASY TO LOG IN AND TROUBLESHOOT IF NEEDED. Great sound quality.
What do you dislike about the product?
I have not had any issues yet, rebooting resolves any issues.
What problems is the product solving and how is that benefiting you?
Sometimes I am stuck and can't kill the call. It's sort of a limbo situation and can take up to 5 minutes to end.
Recommendations to others considering the product:
Easy setup and great sound quality.
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