UJET
UJETReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,122 reviews
from
External reviews are not included in the AWS star rating for the product.
UJET Survey
What do you like best about the product?
Easy to use app really intutitive and provide us good feedback very nice
What do you dislike about the product?
sometimes it gets stuck have some errors, but most of the times it works well
What problems is the product solving and how is that benefiting you?
Receive calls and try to resolve some problems
Recommendations to others considering the product:
It's a very easy program to use, and helps with productivity of your business
Discovering the future of customer service
What do you like best about the product?
How quickly an issue can be solved and the freedom to pull up helpful information.
What do you dislike about the product?
The call clarity is not always the best.
What problems is the product solving and how is that benefiting you?
Problem-solving skills have increased and sped up at a breakneck pace.
Recommendations to others considering the product:
Call Clarity
Efficient
What do you like best about the product?
I like how UJET can be used via web browser. It is more efficient than the previous one we had as far as being able to transfer and make multiple calls.
What do you dislike about the product?
Some times the system freezes but I believe it's because of a lot of people are on the application at a time.
What problems is the product solving and how is that benefiting you?
It is easy calling the customer and the Postmate driver at once to resolve issues quicker. Being able to put one of the callers on hold while resolving the issue with another party makes the customer experience top notch.
Recommendations to others considering the product:
It is very user friendly and is also very efficient. You can easily navigate through this widget with no problems. It is the easiest service I've used so far.
Easy to use, simple interface.
What do you like best about the product?
user friendly, even a granny or a child can use it well, never had an issue for new users and not even a glitch for advanced users, this could be tagged as a well made product / system.
Very simple, very plain, not much going on or going through.
Visually not that appealing, but systematically great.
Very simple, very plain, not much going on or going through.
Visually not that appealing, but systematically great.
What do you dislike about the product?
Usually not aligned with the resizing and no customization for personalized use.
Just would like to have a more personalized approach to the tool like most of the other systems in the market.
Visually boring, makes me want to just click and hide it, instead of keeping it on my interface while working, that's why if there's a chance to have a personalized approach then that could be great.
Just would like to have a more personalized approach to the tool like most of the other systems in the market.
Visually boring, makes me want to just click and hide it, instead of keeping it on my interface while working, that's why if there's a chance to have a personalized approach then that could be great.
What problems is the product solving and how is that benefiting you?
Easy to use, well balanced software.
No problems so far, usually the issues that are getting is related to the internet connection but not on the Ujet itself.
We use UJET for taking in concerns and calls for business related entities, the only advantage that we encounter is that it has a simple interface that even the newly hired employees were able to understand it in a short period of time, unlike the other software that we encounter and had before it has different training that it needs to be introduce .
No problems so far, usually the issues that are getting is related to the internet connection but not on the Ujet itself.
We use UJET for taking in concerns and calls for business related entities, the only advantage that we encounter is that it has a simple interface that even the newly hired employees were able to understand it in a short period of time, unlike the other software that we encounter and had before it has different training that it needs to be introduce .
Recommendations to others considering the product:
It is very easy to use.
Ujet helps improv my customer service skills
What do you like best about the product?
i like that i can contact the customer. also, help out the customers and things. I like that i can review how many calls i have. Also, i like the percentage rate that is shown. Also, when it notifies me when the phone is ringing.
What do you dislike about the product?
i hate that you can not make a call on the same ticket. you have to make a separate ticket to call.
What problems is the product solving and how is that benefiting you?
i am solving issued with the customers and with their order
Recommendations to others considering the product:
Study the tools first
Pretty good
What do you like best about the product?
How it has options like a regular phone, like the mute and merging calls is way easier to do and it is simple to use.
What do you dislike about the product?
Nothing besides a slight lag, in the beginning, trying to connect
What problems is the product solving and how is that benefiting you?
Contacting our customers during live issues
Exceptional Support!
What do you like best about the product?
Ujet provides a friendly and customized support structure for their clients. As our business is ever changing, Ujet change with us, introducing a wide range of product updates along with a personal approaching in doing so. Well done Ujet!
What do you dislike about the product?
Some features on Ujet can display some incorrect data, however Ujet being an expert in customer relations, take all our system suggestions onboard to create a personalized system to cater our needs.
What problems is the product solving and how is that benefiting you?
Areas of focus: Reporting, Functionality, System design.
Benefits: Client relations, quick solutions, advanced system solutions
Benefits: Client relations, quick solutions, advanced system solutions
Easy to access
What do you like best about the product?
Ujet is very to easy to use and user friendly interface. compare to other tools. You can easily track the records on the customer account including the records of happenned on the account
What do you dislike about the product?
There is nothing to like on the ujet very user friendly . You can easily see what happen in the past on the account
What problems is the product solving and how is that benefiting you?
Creating order for replacement and order will take just 1 minute to create
Recommendations to others considering the product:
Nothing ujet is very useful to us
great experience
What do you like best about the product?
ujet has been a very helpful for my every day work
What do you dislike about the product?
sometimes i get issues with the outbound calls
What problems is the product solving and how is that benefiting you?
the problem with the customers
Outstanding
What do you like best about the product?
Ujet makes my work very simple and memorable
What do you dislike about the product?
haven't found something yet that I dislike about the product, to be honest
What problems is the product solving and how is that benefiting you?
ujet has made communication with my customers very simple
Recommendations to others considering the product:
Ujet is a great product, you won't regret doing business with them
showing 1,071 - 1,080