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Reviews from AWS customer

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53 reviews
from and

External reviews are not included in the AWS star rating for the product.


A security related platform that works.

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
the aggregated vision about secuirty performance management that works very well.
With a fast and very prompt support.
What do you dislike about the product?
No downsize by using BITSIGHT. Just some adjustments to make it more straight to the point.
What problems is the product solving and how is that benefiting you?
having the risks consolidated are a truly must,


    Electrical/Electronic Manufacturing

Great Penetration Testing Tool

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
Bitsight has provided invaluable data in assessing our security posture and receiving necessary information in terms of reconnaissance and remediation. It is the best return on investment in allowing information into the vulnerabilities of assets that are public facing.
What do you dislike about the product?
The only issue is with generating a report for onboarding based on specific paratmeters for vendors.
What problems is the product solving and how is that benefiting you?
Bitsight is allowing the company to meet cybersecurity compliance initiatives.


    Mauro Restante

Simple to use and has an easy initial setup process

  • May 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for monitoring the supply chain and security performance management.

What is most valuable?

The solution's most valuable feature is third-party risk management. It provides the best capabilities to retrieve information on the security posture of third-party applications without any impact on our vendors' business processes.

What needs improvement?

The solution's factor analysis feature could be better.

For how long have I used the solution?

We have been using the solution since 2020.

What do I think about the stability of the solution?

I rate the solution's stability a ten.

What do I think about the scalability of the solution?

We have over 150 solution users as our customers. They are SMBs and enterprises.

How are customer service and support?

The solution's customer service team responds quickly.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is easy. I rate it a ten. 

What's my experience with pricing, setup cost, and licensing?

The solution's price is average.

What other advice do I have?

I recommend the solution to others. It is simple to use, is very immediate, and has a return on investment. I rate it a ten.


    Banking

Provide a very good detail for Risk scanning platform

  • April 17, 2023
  • Review provided by G2

What do you like best about the product?
- Provide a very good detail in risk scanning compared with other vendor
- Good documentation and actionable for suggestion to reduce the risk
- Excellent support from BitSight people
What do you dislike about the product?
- Price may higher compared with other vendor
What problems is the product solving and how is that benefiting you?
- Risk scanning to improve our external (Internet) security posture


    Utilities

Reliable source of external monitoring

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
Consistent numerical representation of the security posture of my most important third parties
What do you dislike about the product?
Challenges getting third parties to address issues and score deficiencies from BitSight
What problems is the product solving and how is that benefiting you?
Problem of limited information on the security posture of third parties - BitSight provides insights into this posture and can be a starting point for assessments


    Information Technology and Services

Using a proactive method to deal with incidents rather than a reactive one

  • March 25, 2023
  • Review provided by G2

What do you like best about the product?
I like several aspects of BitSight, a few of which are highlighted below.

* User-friendliness; all features are easily accessible in the portal.

* Risk overview of a company

* Option to enable vendor access

* Risk Remediation Plan

* Quick service by the support team
What do you dislike about the product?
The only area where BitSight could be improved is in updating zero-day vulnerabilities, which occasionally takes time to update the CVE in the vulnerability catalog.
What problems is the product solving and how is that benefiting you?
Easy due diligence while onboarding a vendor.
Periodic vendor evaluation is now made easy by validating what vendor claims during a review.
Taking a risk-based approach while working with vendors.


    Real Estate

An important tool help understand my enterprise security posture

  • March 24, 2023
  • Review provided by G2

What do you like best about the product?
The ability to monitor my public facing assets and provide the security ratings of these assets.
What do you dislike about the product?
The user interface for exporting out data. The data filtering can be further improve.
What problems is the product solving and how is that benefiting you?
Able to understand my corporate enterprise asset security risk


    Ding Shan C.

Review of BitSight and its Service

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
Quick security assessment and oversight of a company and benchmark features among
What do you dislike about the product?
Lack of mobile app that can enable the management to have easier monitoring.
What problems is the product solving and how is that benefiting you?
Oversight of our business units across the globe. Enable quick assess of businesses that we are considering for services or other purposes. Management and Shareholders reporting which BitSight is a product with good market shares.


    Toshiyuki B.

Like/dislike about BitSight

  • March 22, 2023
  • Review provided by G2

What do you like best about the product?
BitSight scoring can give our affiliates of competing mind. Easy to recognize what they have to do for their security enhancement.
What do you dislike about the product?
The BitSight Findings are Not timely alerting, and exposed vulnerabilities sometimes do not cover all the assets.
What problems is the product solving and how is that benefiting you?
To check the security scoring of the 3rd party and our supply chain partners when starting a business and re-evaluating.


    Gail C.

Bitsight is a good tool for alerts of companies vulnerabilities outside our organization

  • March 21, 2023
  • Review provided by G2

What do you like best about the product?
Able to see vulnerabilities within our own organization and with companies we are subscribed too
What do you dislike about the product?
Alerts are sent in late afternoon, would rather have the alert sent upon finding
What problems is the product solving and how is that benefiting you?
We are currently determining how to approach compies that we subscribe to