The solution being used for application containization.
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A trusted, comprehensive, and consistent platform to develop, modernize, and deploy applications at scale, including today's AI-enabled apps
What is our primary use case?
What is most valuable?
I like the Flexibility of the solution.
What needs improvement?
Metrics monitoring feature needs improvement.
For how long have I used the solution?
I have been using Red Hat OpenShift Container Platform for five years.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Offers good user experience and security features
What is our primary use case?
Red Hat is acquired by IBM, there is still a separate entity, but we are more on the partner side.
I work with IBM, and most of our solutions are on the OpenShift platform. I work with our business partners to enable and help them with the technical pre-sales and setup role. So, I'm not involved in production engineering systems but rather in demos, first application implementations, and POCs.
What is most valuable?
The user experience and security are some of the key features. There are two key differentiators that you have certainly worked on from the customer's perspective.
What needs improvement?
It is actually very well laid out for a computer product. But maybe, since it has security built into it, it is sometimes very difficult for people to grasp.
It is much easier to work with Kubernetes than OpenShift. On the inside, all the security and other aspects are very much required by the container.
It has a difficult learning curve. Those are the areas where, from a customer perspective, OpenShift is a little challenging compared to other Kubernetes solutions.
For how long have I used the solution?
I have been using it for five years.
What do I think about the stability of the solution?
I would rate the stability of this solution a ten out of ten. It is very stable.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. It is a scalable solution. Our customers are mostly enterprise businesses for Red Hat OpenShift.
How are customer service and support?
The technical support is good. One challenge is that sometimes it may be difficult to find the answers to your questions if you are not a Red Hat customer. Many of the answers require you to log in to the Red Hat portal. Unless you are a customer, you cannot ask for a solution. On those lines, it is a little difficult. Otherwise, technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy and one being difficult.
The initial setup is a little difficult because installing and configuring it is very involved. I don't see it as easy yet.
It's deployed on both the cloud or on-premises. On the cloud, it's much easier where it is managed OpenShift. If we go to managed offerings like Red Hat OpenShift on AWS, Azure OpenShift, or IBM Cloud, it is much easier to provision. But if it is self-managed, where you have to do everything yourself, it is difficult.
Red Hat OpenShift is self-managed, not from a cloud provider. If you are doing it on the cloud, then it is just a couple of hours. But if it is self-managed, then it will depend on the infrastructure, networking, and all that. It is still a team, but not yet a resource to have all that correctly set up.
It has been a good solution to deploy all containerized applications, like our AI and ML applications. We're not missing out on that capability.
What was our ROI?
The ROI is definitely much better because once it is set up and done, it is very easy to manage and have applications deployed. The user experience is very good. So once you have it in place, it's easy to do the day-to-day operations, and eventually, scalability and all those things become clear.
What other advice do I have?
Overall, I would rate it a nine out of ten. It is a very good solution overall.
I would definitely recommend it to others.
Provides essential regulatory compliance capabilities and extensive support services
What is most valuable?
The platform's most valuable features are its regulatory compliance and enterprise support. It does not offer significantly unique features compared to Kubernetes or Docker. The primary advantage is its extensive support and integration with Red Hat's solutions.
What needs improvement?
The product's setup process could be easier.
For how long have I used the solution?
We have been using Red Hat OpenShift Container Platform for approximately one year.
What do I think about the stability of the solution?
The product is quite stable and reliable, offering robust performance compared to other solutions.
What do I think about the scalability of the solution?
We are currently working with a multi-cluster environment, and the product scalability and response time are impressive, with nodes performing optimally.
How are customer service and support?
Compared to IBM support, Red Hat's support team is more responsive.
How was the initial setup?
The setup process is considerably more complex than that of Docker or Kubernetes. Its multi-node cluster setup involves a more intricate and time-consuming method.
What was our ROI?
OpenShift's core-based licensing model provides significant benefits regarding enterprise support and scalability. Despite its high cost, it offers valuable features and support that justify the investment.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate the platform an eight.
Has an efficient user interface, helping us accelerate the deployment process
What is our primary use case?
Our primary use case for Red Hat OpenShift is to deploy applications. We utilize the platform to manage multiple pods and ensure seamless scaling of our nodes and servers to meet the demands of our high-availability applications.
How has it helped my organization?
The platform has significantly improved our organization by enhancing productivity and reducing the time required to deploy applications. It allows for faster deployment and continuous delivery, which has streamlined our development processes.
What is most valuable?
The most valuable features of Red Hat OpenShift include its integration with Kubernetes and the user interface, which enhances the end-user experience and accelerates the deployment process. These features contribute to increased productivity and efficiency for our developers.
What needs improvement?
The product could benefit from additional operators and tools integrated with OpenShift. Furthermore, enhancements to the user interface and including more features would be beneficial.
What do I think about the stability of the solution?
I rate the platform's stability a seven out of ten.
What do I think about the scalability of the solution?
The platform is scalable.
How are customer service and support?
I have opened some tickets but did not receive the required technical support.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was complex. I rate the process a two out of ten.
What about the implementation team?
The implementation was done in-house.
What other advice do I have?
I rate the product an eight out of ten.
Integrates easily with the existing infrastructure and enables organizations to manage their digital assets
What is our primary use case?
We use the solution to manage our digital assets like containers and applications.
What is most valuable?
Integrating the product into our existing infrastructure was easy. We did not face any issues.
What needs improvement?
The price must be improved.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten.
What do I think about the scalability of the solution?
The product’s scalability is good. I rate the scalability an eight out of ten. We have around 15 users.
How are customer service and support?
The support people help us whenever we require their assistance. A partner provides us with the first-level support. The support has been good, but it is not direct support. We have a problem that has not been fixed for a long time.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the ease of setup a six out of ten. The project was ten months long. The deployment took a month.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a four or five out of ten.
Which other solutions did I evaluate?
I have also used Docker and Kubernetes.
What other advice do I have?
I will recommend the solution to others. Overall, I rate the tool a nine out of ten.
Scaling applications seamlessly
What do you like best about the product?
This containerization playform provides securities and compliances with a support model of lift and shift. Making the applications scalability on a advance level over more than multiple pods horizontally and vertically scaling.
What do you dislike about the product?
Red Hat offers a wide range of services but OpenShift are denied by most of our customers due to the cost occurred is little expensive.
What problems is the product solving and how is that benefiting you?
Virtualization and containerization of applications with high availability and load balancing
Red Hat OpenShift Container Platform Learning
What do you like best about the product?
Easy to deploy the application and use devops utilitilty like CI and CD with in build catalog features.
What do you dislike about the product?
Licensing cost is so much and some times due to that project have funding issue.
What problems is the product solving and how is that benefiting you?
deploy the images from Quay repository easy for mongodb , nginx and others .
Helps us is in deploying security updates quickly, which is superior compared to other solutions
What is our primary use case?
I have been using OpenShift Container Platform as a container of network functions for customer's telecom industry.
How has it helped my organization?
One practical example of how OpenShift Container Platform helps us is in deploying security updates quickly, which is superior compared to other solutions like Coverness, Canonical, Kubernetes, Rancher, etc. However, there are areas for improvement in networking, architecture, and cloud aspects of the solution.
What is most valuable?
I find the security features and use of operators in OpenShift Container Platform highly valuable. The container update capabilities and OpenShift data foundation for storage are also important features.
What needs improvement?
I believe OpenShift Container Platform can improve in networking, architecture, and cloud areas by reducing deployment time, lowering costs, and streamlining engineer resources. Additionally, I would like to see more Azure I/O functions in the next release.
For how long have I used the solution?
I have been using OpenShift Container Platform for four years.
What do I think about the stability of the solution?
The platform is stable and capable, covering various customer needs.
What do I think about the scalability of the solution?
The scalability of OpenShift Container Platform is excellent. It allows for quick scale-outs with new workers, making it very efficient and is used by eighteen engineers for telecom purposes, impacting business significantly.
How are customer service and support?
Technical support from OpenShift is decent but could be improved in some locations.
How was the initial setup?
I find the initial setup of OpenShift Container Platform to be moderately complex. The deployment involves steps like installation, configuration, and deploying common services on-premises. Deployment typically takes around four hours and involves a team of two to four people. I'm not involved in maintenance.
What's my experience with pricing, setup cost, and licensing?
I'm not familiar with pricing or financial aspects. In terms of effort versus benefit, it's worth it.
What other advice do I have?
My advice for new users is to explore the platform thoroughly as it's complex yet reliable. I would rate their customer service a seven out of ten. Overall, I rate OpenShift Container Platform a nine as it's a good product with room for improvement.
I think it amazing and smoother than VMware
What do you like best about the product?
all things you can do with it and the ease of use when building Vm.
What do you dislike about the product?
I dont have anything I can at the moment
What problems is the product solving and how is that benefiting you?
vm building and the security
Easy to work with
What do you like best about the product?
It is easy to work with and has been a great partner with EDB in working to develop our Kubernetes Operator for Postgres on OpenShift.
What do you dislike about the product?
It has been difficult to demo because we need to obtain licenses to help sell it.
What problems is the product solving and how is that benefiting you?
OpenShift is used by a lot of clients who use Postgres and we have been able to create our Postgres K8 Operator to help customers easily deploy Postgres in their OpenShift environment.
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