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Reviews from AWS customer

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External reviews are not included in the AWS star rating for the product.


    Radek Skrivanek

A product that offers good performance and can be integrated easily into any environment

  • January 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company since it helps us in the area of our internal testing. The area of document storage is connected directly with the solution.

How has it helped my organization?

The product can be integrated into a particular environment, especially the ones with products from Cisco.

What is most valuable?

The most valuable feature of the solution stems from the fact that it works fine. My company has no problem with the performance of the product.

What needs improvement?

The complex initial setup phase of the product is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Dropbox for a few years.

What do I think about the stability of the solution?

Stability is important for the solution. I have not seen any issues with the stability of the product.

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

The product is meant to be used in a very complex environment, so it is not easy to handle its setup phase.

Around 100 people in my organization use the product.

In the future, my company may increase the use of the product.

How are customer service and support?

My company directly deals with the tool's vendor if we need support.

How was the initial setup?

The product's initial setup phase was a little bit complex, but it was not a major problem for my company.

The solution is deployed on the cloud.

Around ten people in my company oversee the product's deployment and maintenance.

What about the implementation team?

My company's in-house technicians took care of the product's deployment process.

What other advice do I have?

I recommend the product to those who plan to use it in the future.

I rate the overall product a nine out of ten.


    Deepak Nagar

A reliable and user-friendly solution that is useful for storing important documents

  • January 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

We can use Dropbox for free at an individual level. We can log in and upload our files. It is a cloud-based storage. We can upload our documents and important files. We must use multi-factor authentication so others cannot access our email IDs. I have uploaded more than 1000 files on Dropbox.

What is most valuable?

The solution is reliable and user-friendly. It’s safe if we use multi-factor authentication.

What needs improvement?

The product could improve on security. The tool must be better protected.

For how long have I used the solution?

I have been using the solution for eight to ten years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten. It is stable. I never faced issues with stability. The connectivity is good.

What do I think about the scalability of the solution?

The tool is scalable. If we pay more, we can get more storage.

Which solution did I use previously and why did I switch?

I used to save my documents on Google Drive before.

How was the initial setup?

The product is completely cloud-based. We just need to log in and use it. I use the tool on my laptop.

What was our ROI?

The solution is free and enables us to store data. The multi-factor authentication makes it more secure.

What's my experience with pricing, setup cost, and licensing?

The product is free up to a certain limit. It is not an expensive solution.

What other advice do I have?

I recommend the tool to people who want to store their documents for free up to a certain limit. Overall, I rate the product a nine out of ten.


    Anton Krivonosov

An easy-to-use solution that can be used to store files in the cloud and share them with different people

  • January 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Dropbox to store files in the cloud and share them with different people and sources.

What is most valuable?

Dropbox is an easy-to-use solution that has good stability.

What needs improvement?

The solution could provide more capacity for free.

For how long have I used the solution?

I have been using Dropbox for many years.

What do I think about the stability of the solution?

Dropbox is quite a stable solution, and I don't have any problems with it.

What do I think about the scalability of the solution?

Since it is cloud-based, Dropbox is a scalable solution.

Which solution did I use previously and why did I switch?

I have previously used other storage tools like Google Drive. I prefer to use Dropbox to others because it is quite stable.

How was the initial setup?

The solution's initial setup is very straightforward. You need to download this application to use it on your Mac, Windows, iPhone, or Android devices.

What about the implementation team?

You can install the solution yourself without any help. You need to install the application, then register with your email address, and that's it.

What's my experience with pricing, setup cost, and licensing?

I am using the free version of Dropbox. Users need to pay to increase the solution's capacity.

What other advice do I have?

Dropbox is a cloud-based solution.

Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox.

Overall, I rate Dropbox a nine out of ten.


    Alex Clerici

Makes sharing and collaboration on files easy

  • December 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Dropbox primarily for exchanging data with customers.

What is most valuable?

What I like about Dropbox is how easy it is to share and collaborate on files with customers. It is straightforward and works seamlessly.

What needs improvement?

There is room for improvement in Dropbox's security measures. Some customers opt for a private solution they have developed because they prioritize a higher level of security.

For how long have I used the solution?

I have been using Dropbox for a few months.

What do I think about the stability of the solution?

We have not had any major stability issues with Dropbox.

What do I think about the scalability of the solution?

Scalability isn't a top priority for our needs at the moment, so we haven't specifically requested high scalability for our storage. Typically, custom solutions aren't inherently very scalable. This is why integrating with a cloud solution like Dropbox makes sense for us - it offers the scalability we might need in the future without worrying about it. At our company, we have teams of five to ten people in larger groups with around 100-150 users. It helps us cater to different-sized teams and projects.

How was the initial setup?

The initial setup is very simple. Setting up our solution doesn't require a big team; usually, a couple of people are enough for deployment. One person handles the project deployment, and we use internal resources for ongoing maintenance.

What's my experience with pricing, setup cost, and licensing?

Dropbox is fairly priced with a yearly license.

What other advice do I have?

I wouldn't recommend Dropbox based on my experience. For customers and managers dealing with scientific data, a custom solution might be preferable, and that is why we lean towards it. Even if someone is considering a shift to the cloud, we prefer a more tailored approach rather than using Dropbox. Overall, I would rate Dropbox as an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Shabeer Mohamed

Helps to open files but improvement is needed in file storage

  • December 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use the product to open files.

What needs improvement?

Dropbox needs to increase its storage. 

What do I think about the stability of the solution?

I rate the tool's stability a ten out of ten. 

What do I think about the scalability of the solution?

I use the solution for my personal purpose. 

How are customer service and support?

I haven't contacted tech support yet. 

How was the initial setup?

Dropbox's deployment is straightforward and very quick. 

What's my experience with pricing, setup cost, and licensing?

I don't pay any licensing costs. 

What other advice do I have?

I rate Dropbox a ten out of ten. 


    Smita S

Provides good stability, but the data recovery feature for the free version needs improvement

  • December 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Dropbox to store files and pictures.

How has it helped my organization?

The application helps free up storage space on my phone. I mostly have all the data in Dropbox.

What is most valuable?

The product's most valuable feature is storage.

What needs improvement?

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

For how long have I used the solution?

I have been using Dropbox for more than ten years.

What do I think about the stability of the solution?

The product has good stability. However, it has some performance issues. It needs a better warehouse for data backup. They should provide more storage for the free version.

How are customer service and support?

The response from the technical support team could be faster. They sometimes take two days to reply to an email, whereas sometimes, they respond in two hours. There is nothing specific.

How was the initial setup?

The initial setup is very easy. It takes two to three minutes to complete. I can  easily use it on the desktop, web, and mobile. It is well-integrated with Google and a few other email providers.

What other advice do I have?

I recommend Dropbox for personal use, as it is a free tool. You can store data and ensure security. I rate it a seven out of ten.


    Shahed-Akhtar

Enhanced organizational efficiency and collaboration through robust scalability and reliable performance, offering a seamless and secure cloud-based solution for file storage

  • December 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

I primarily use it to store and share files with individuals across different continents. It serves as a convenient platform for saving and exchanging various documents and materials with others.

What is most valuable?

It offers security, accessibility, and user-friendly features.

What needs improvement?

While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.

For how long have I used the solution?

I have been using it for approximately six years.

What do I think about the stability of the solution?

I find it to be very stable. I have not encountered any issues, nor have I heard of any problems from others. I would rate it a solid ten out of ten.

What do I think about the scalability of the solution?

While I don't have personal experience in this aspect, based on what I've read, I would say it is quite scalable. Initially, we had around fifty users, but the number has since decreased, currently ranging from thirty to forty. Despite the reduction in users, the platform is still extensively used.

How are customer service and support?

I have never reached out to their technical support because our local tech support has proven to be competent enough to address any issues.

Which solution did I use previously and why did I switch?

We used SharePoint in the past, which was a Microsoft platform, but that was quite a while ago.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The deployment is handled by my team. They take care of the configuration, and it typically only takes five to ten minutes for end-user setup.

What was our ROI?

There's undoubtedly a significant return on investment because we transitioned from the Microsoft SharePoint Live OneDrive solution. Previously, we had a formal user complaint base, but now, thanks to the user-friendly interface and improved performance, we've managed to considerably reduce user complaints. The platform has proven to be effective for our team.

What's my experience with pricing, setup cost, and licensing?

We have a corporate license for this platform, which involves an annual subscription. The pricing varies depending on the version, and the one we currently utilize is the business version. I'm aware that there is a larger version available, but the one we have meets our storage requirements adequately. I would rate it eight out of ten.

What other advice do I have?

My recommendation, especially for individuals engaged in extensive work involving large video files, presentations, or design documents that need to be shared with third parties across continents or locations, is that this platform is an ideal solution. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Ali-Haider

A tool that provides users with a good capacity to save and share files

  • December 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is just a normal tool for file-sharing purposes and a common platform that allows people to save and access files from different users.

What is most valuable?

The most valuable feature of the solution stems from the user-friendly capacity it provides me to save and share files.

What needs improvement?

Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.

The solution is expensive and should be made cheaper.

For how long have I used the solution?

I have been using Dropbox for three to four years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven to eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

I use the solution for my personal use cases.

Which solution did I use previously and why did I switch?

I have experience with OneDrive and Google Drive. I moved to Dropbox from some other solutions to test it out.

How was the initial setup?

The product's initial setup phase was easy.

The product's installation phase needs to follow just two or three steps.

The solution is deployed on the cloud.

What about the implementation team?

I managed the product's installation in our company.

What's my experience with pricing, setup cost, and licensing?

I need to pay towards the licensing costs attached to the solution. The solution is expensive.

What other advice do I have?

I recommend the solution to those who plan to use it.

I rate the overall product an eight out of ten.


    Emmanuel Sikwane

A tool that helps users share or work on a folder in collaboration with other people

  • November 24, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use it for the email functionality provided. It also helps with sharing or working on a folder in collaboration with other people. The product serves as a single point where you can have everything. The product serves as a bit of a collaboration tool. My use cases related to the product are really simple.

What is most valuable?

Dropbox does what it has to do. With Dropbox, you can share stuff over the cloud, which is one feature that I like. Some of its valuable features are all the structures, permissions, controls, and the sort of access other people have to read, write, and edit documents.

What needs improvement?

I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement.

With the UI, Dropbox could also push up on some updates, like how Google does with Google Docs, as it would be quite interesting to see something like that.

For how long have I used the solution?

I have been using Dropbox for a couple of years. I have been using the free version of the solution.

What do I think about the scalability of the solution?

It is a scalable solution since it is a cloud-native tool.

I am the only user of the solution in my company.

How was the initial setup?

The product's initial setup phase was straightforward.

The solution's deployment process didn't take much time.

What about the implementation team?

It is a very basic tool, so you can take care of the deployment process by yourself.

What's my experience with pricing, setup cost, and licensing?

I use the free version of the solution.

Which other solutions did I evaluate?

Against Dropbox, I considered other options like Google Drive and OneDrive. I chose Dropbox over other products for specific purposes and projects while considering that people were comfortable with it. I could have used any other tools, but for specific projects, I use only Dropbox.

What other advice do I have?

For those who plan to use the product, I would say that they should definitely look out for anything that they want to automate, and then you should look for tools in Dropbox that can help you. It can be more than just a cloud storage tool.

I rate the overall solution a ten out of ten.


    Wasanchai Homthip

A cloud storage solution for safe backup, seamless synchronization, and security protection

  • November 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Dropbox for three main reasons. First, it provides a safe backup of our critical files without individual backups. We simply utilize Dropbox's synchronization feature to ensure that our local drives and Dropbox are always in sync.

Second, Dropbox allows us to share files with our clients easily. As long as Dropbox is installed on the computer, whether within our company, on our laptop, or another family computer, we can access our files from any of these locations.

Third, Dropbox synchronizes documents between our mobile phones and our Dropbox accounts.

What is most valuable?

The important features are safe storage, seamless synchronization between different devices, and the security protection built around Dropbox, keeping my files intact and accessible to others.

What needs improvement?

Microsoft OneDrive offers one terabyte of free storage with its Microsoft 365 Family plan. I primarily use it to store my most recent, critical files, such as project documentation and similar items, but the bulk is stored on OneDrive due to its free storage plan. Dropbox's limited storage capacity has compelled me to rely heavily on OneDrive. Dropbox can effectively compete with Microsoft regarding storage capacity. There could be flexibility in terms of pricing.

For how long have I used the solution?

I have been using Dropbox for 12 years.

What do I think about the stability of the solution?

The solution is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

Dropbox offers a free personal plan with limited storage, but additional storage can be purchased in increments of 2GB, 1TB, and 2 TB. While this provides some flexibility in scaling storage capacity, it does not offer a continuous spectrum of options. Instead, users must choose from these predefined tiers. It is a scalability limitation, as it may not perfectly align with individual storage needs. For instance, if users require more than 2GB but less than 1TB, they still have to pay for the 1TB tier. However, the price difference between the tiers is relatively small, so the overall impact of this limitation may be minimal for most users.

How are customer service and support?

I had a technical issue with a mobile phone application that utilized Dropbox as a backup service. The application itself was not cloud-based, but it relied on Dropbox for storing backup data. The backup included financial information, notes, Exchange data, and task manager data. The issue was resolved by contacting the technical support of the specific application.

How was the initial setup?

The initial setup is very easy. Dropbox has special features like a corporate catalog allowing limited access to corporate files. It is quite simple to share files with Dropbox or use Dropbox with others to create dedicated libraries. I used it with my colleagues a couple of times.

I downloaded the Dropbox application on my laptop and phone and initiated the installation. The installation was straightforward and quick. I reinstall my computer every other year, and reinstalling Dropbox is simple. I only need to provide my email address and password and may need to respond to a two-factor authentication prompt sent via SMS. The entire installation process is user-friendly and effortless.

What's my experience with pricing, setup cost, and licensing?

Dropbox has become much more affordable in recent years. About two or three years ago, I was seriously considering how to structure my backups, file storage, and file sharing within my family. Dropbox was a viable option, even though I was willing to pay for its services.

I pay ten euros monthly for Dropbox, which is 120 euros/year. I have two terabytes of storage, and I'm also paying for Microsoft Office Home, which costs around 100 dollars/year. For the same price, I get half the storage with Dropbox. The complete Office suite package gives access to Word, Excel, Outlook, and other applications.

What other advice do I have?

Dropbox is a cloud-based solution that provides a synchronized local storage experience. This means you can access your files locally, even when not online. When reconnecting to the internet, Dropbox automatically synchronizes your local files with the cloud-based files. This ensures that you always have the most up-to-date version of your files, regardless of your device or location.

Users should clearly define their cloud storage needs before selecting a tool. They should consider factors such as file access frequency, storage requirements, collaboration needs, and cost-effectiveness. Different cloud storage solutions offer unique advantages, and an optimal solution may involve a combination of services. For instance, Dropbox is not always the best choice for storing large video files or photos. OneDrive offers a more flexible approach to file synchronization, allowing users to selectively sync files between their computer(s) and the cloud. This can help conserve storage space on local devices. Additionally, uploading files to OneDrive may be faster than uploading them to Dropbox.

To optimize cloud storage usage, users should categorize their files based on access frequency, update frequency, and number of users. They should then develop an individualized strategy incorporating a mix of cloud storage solutions, such as OneDrive, Dropbox, and Google Drive. Google Drive is a suitable option for storing and syncing images, photos, videos from mobile devices, and Gmail messages. It can also be an external storage solution for various files, such as contacts and project documents.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud