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128 reviews
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    Retail

Excellent platform to throttle traffic spikes and leverage for waiting room moments

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Queue-it is an integral tool in throttling site traffic during moments of high-volume traffic. An additional benefit is the ability to leverage waiting room functionality to control who, when, and how many can see specific pages behind a "controlled/gated" experience.
What do you dislike about the product?
The only challenge when gating specific pages to specific users via the manual file upload method is that rather than reject records that fail validation and process the rest of the file, it blocks the entire file upload. It would be more helpful to process what it can and then provide an output of records that failed to load.
What problems is the product solving and how is that benefiting you?
Queue-it is amazing at throttling periods of extremely high traffic to help mitigate site/server errors when attempting to handle that volume. We've also leveraged it to gate specific content to specific users.


    Performing Arts

Insightful and great control of our waiting rooms

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Having an insightful overview of our waiting room and full control during busy on-sales. Queue-It has really helped us manage traffic during unforeseen issues where we needed to pause the queue outflow.
What do you dislike about the product?
We find some of the features harder to understand in terms of what they do or don't do to the waiting room. Ideally, it would be great to have more setup/training videos to follow.
What problems is the product solving and how is that benefiting you?
We want more protection around our waiting room and the additional features provided will improve that. Giving us more confidence that we have a safer website day-to-day and during busy traffic spikes.


    Sports

We find ourselves providing better service by adopting Queue-it waiting rooms

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Both professionally and humanly they have accompanied us throughout the process in a consistent, friendly and professional manner.
What do you dislike about the product?
Perhaps you could improve the basic reporting service that it brings to allow you to consult a larger time window.
What problems is the product solving and how is that benefiting you?
the massive turnout in such a short time that our site has to support


    Michael M.

Smooth onsale (again) with Queue-It's virtual waiting room and saftey net

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
Predictable user flow (and ability to preview display), configurability - able to pinpoint certain page URLs or cover a wider scope of URLs, real-time analytics/monitoring
What do you dislike about the product?
(I don't really see one, but if I had to identify something -- more on me and my rushing than on the product…) Might miss a step when setting up Actions/Triggers when copying and updating an existing queue to a new one
What problems is the product solving and how is that benefiting you?
Managing traffic to our transaction website to avoid overburdening resources


    Shayan A.

Amazing product which helps us a lot with peak registrations

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
The insights and the data which gives you information on your traffic inflow and the team has been amazing especially Patrick
What do you dislike about the product?
Nothing that I do not like about the product. Well designed for its purpose.
What problems is the product solving and how is that benefiting you?
For our peak registrations of programs


    Performing Arts

Queue-It has been a great help during our on-sale process.

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
Our team was helpful & quick to respond.
What do you dislike about the product?
It can be difficult to navigate sometimes
What problems is the product solving and how is that benefiting you?
It helps us to monitor the number of people on our website and prevents bots from accessing our public sale inventory.


    Entertainment

Amazing product

  • May 09, 2023
  • Review provided by G2

What do you like best about the product?
Queue. It is a fantastic platform, which is simple to set up and start using. The company also relies on an excellent support team, always ready to quickly answer our questions.
What do you dislike about the product?
There is nothing I can say I dislike. A room for improvement could be to have more 1-1 sessions with customers to share its roadmap, get feedback, and identify missing features and new needs.
What problems is the product solving and how is that benefiting you?
Queue.it lets me spending less effort on monitoring opening sales since I can rely on it and trust everything will be ok, even when I am surprised by hundreds and hundreds of people accessing my platform.


    José B.

Queue-it is a highly effective tool for managing website traffic spikes and preventing site crashes

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Queue-it is an exceptional tool that has helped our business manage website traffic spikes with ease. It has a user-friendly interface that makes it easy to set up and customize the tool to suit our specific needs. The virtual waiting room system has helped us to evenly distribute incoming traffic and prevent server overloading, which has ensured that our website remains stable and responsive even during peak periods.

What I appreciate most about Queue-it is its flexibility. It can be easily integrated with our existing systems and tools, and we can customize it to meet our specific needs. We've been able to use the tool to launch successful promotions and manage high-traffic events without any hiccups.

Overall, I highly recommend Queue-it to any business looking for an effective solution to manage their website traffic. It's scalable, customizable, and offers a range of features that are well-suited to businesses of all sizes. The customer support team is also excellent and always available to provide assistance whenever needed. We're very satisfied with the performance of this tool and will continue to use it for the foreseeable future.
What do you dislike about the product?
QueueIT has some standard plans and you need to adapt to them or pay for some features. Some very common in this market
What problems is the product solving and how is that benefiting you?
Queue-it is a highly effective tool for managing website traffic spikes and preventing site crashes


    Accounting

Great tool for protecting web site from overloading

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
Flexible configuration, capable of integrating from external system with API
What do you dislike about the product?
Not able to schedule for future publish, no API available for bypass link generation
What problems is the product solving and how is that benefiting you?
protect web site from overload, especially for high profile events


    Cori R.

Excellent product, stellar service & support

  • February 14, 2023
  • Review provided by G2

What do you like best about the product?
Queue-It is easy to use, and the product works exactly as promised. We had great training, and our event ran smoothly.
What do you dislike about the product?
I didn't dislike anything, Queue-It and their staff are great!
What problems is the product solving and how is that benefiting you?
We have an annual on-sale event for members that creates too much traffic for our site. Queue-It's waiting room lets us be transparent with those in line and keeps them informed throughout the process.