I use Informatica Intelligent Cloud Services predominantly for data integration. I utilize it for building data pipelines, which is a critical aspect of my job.

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Connectors streamline data processes and optimize cloud-based operations
What is our primary use case?
What is most valuable?
The most valuable feature of Informatica Intelligent Cloud Services for me is the availability of connectors. A connector is a piece of software that allows access to specific solutions such as D365, Snowflake, and various databases. The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort that would otherwise be spent accessing data via other methods like APIs.
What needs improvement?
The tool is quite good overall, but sometimes the number of modules can be overwhelming. If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
For how long have I used the solution?
I have been using Informatica Intelligent Cloud Services for a year. Before that, I operated in a different environment, and I am now fully in the cloud.
What do I think about the stability of the solution?
I would rate the stability of Informatica Intelligent Cloud Services as seven or eight. At the moment, everything seems fine and I don't have any issues with its stability.
What do I think about the scalability of the solution?
I rate the scalability of Informatica Intelligent Cloud Services as eight. There are many options available, and the licensing model is quite good, supporting our needs effectively. It's quite important to maintain its current licensing model.
How are customer service and support?
The customer service and support for Informatica Intelligent Cloud Services is rated as eight. My impression of their support is positive, and everything is functioning well.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, my solution was not cloud-based and was hosted in our data center. However, I've now transitioned to a cloud-based approach with Informatica Intelligent Cloud Services due to its suitable licensing model.
How was the initial setup?
For me, the initial setup was very easy because Informatica primarily manages that. I am not responsible for setting up anything since it is provided as Software-as-a-Service.
What about the implementation team?
The developers maintain their own pipelines, job schedules, and so on. I don't require dedicated people solely for maintenance.
What was our ROI?
I haven't observed a return on investment in hard figures yet, but Informatica Intelligent Cloud Services does save me a significant amount of time.
What's my experience with pricing, setup cost, and licensing?
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap. The affordability may vary based on how much data is manipulated.
Which other solutions did I evaluate?
I evaluated a couple of options before selecting Informatica Intelligent Cloud Services. The most suitable licensing model was the deciding factor in my choice.
What other advice do I have?
The overall solution is rated as eight. I plan to continue using Informatica Intelligent Cloud Services for data integration whenever required.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Advanced cloud services optimize robust data integration
What is our primary use case?
On one of my projects, we used Informatica Intelligent Cloud Services for ingestion purposes. Secondly, we used it as a regular ETL for performing heavy transformations.
How has it helped my organization?
In our current scenario, we are moving our on-premise artifacts, which are on PowerCenter, to the cloud. It was surprisingly quick to get everything working, which has been beneficial for our operations.
What is most valuable?
Informatica Intelligent Cloud Services offers a wide variety of services, including Cloud Data Integration, which is akin to a replica of PowerCenter on the cloud. I particularly like the mass ingestion service.
What needs improvement?
The cloud version of Informatica, although easier and more advanced than PowerCenter, still requires a deep dive to fix bugs. It could be improved by making the process as intuitive and easy to follow as PowerCenter.
For how long have I used the solution?
I have delivered two projects using it, so from my experience, the tool is very good.
What do I think about the stability of the solution?
There are some bugs and glitches, which for a beginner, can take time to resolve. This may be because I have spent less time on the tool compared to others.
What do I think about the scalability of the solution?
Scalability doesn't impact Informatica technically, but it does take a lot of money when we keep adding users.
How are customer service and support?
Informatica technical support is excellent. I would rate it a nine. They are top-notch.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy and not complex.
What's my experience with pricing, setup cost, and licensing?
Pricing is a bit high, similar to a premium version or a high-end product, and requires a budget ready to manage it.
Which other solutions did I evaluate?
During POCs, we explored other ETLs like Firetran for ingestion purposes, but Informatica's capabilities are robust.
What other advice do I have?
For a robust use case, especially for large enterprises, Informatica Intelligent Cloud Services is a good tool with good support. However, make sure to have a budget ready.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Good tool, especially if you're using cloud services and an S3 bucket
What is our primary use case?
The main purpose of this tool is for file transfers related to our Python server.
How has it helped my organization?
The data integration and synchronization features in IICS improve the data handling processes.
I haven't had the chance to explore all the features in-depth since we've only been using them for a couple of months.
What is most valuable?
I appreciate that it's a cloud-based solution. With a good internet connection, it works smoothly.
It also offers multiple features.
What needs improvement?
There's definitely room for improvement in terms of user-friendliness.
One example is that you can't search for jobs directly by file name. You can only search by job name. So, if you want to find a job that works with a specific file, you have to go through each job individually to find the right one.
So, I'd like to see a faster search, one where I can search directly by file name.
Moreover, the support team could improve by adding things like file transfer status updates. Also, if someone modifies a job and then leaves the company, that shouldn't disrupt the job for active users. It would be better if the job continued to run smoothly regardless of who modified it.
For how long have I used the solution?
I have been using it for seven to eight months.
What do I think about the stability of the solution?
It is a pretty stable product.
What do I think about the scalability of the solution?
Scaling is easy. It's not overly complex. In our team, we have around 10 to 12 people using it. Additionally, there's a separate IT team dedicated to IICS with over 50 people. Other private projects likely use IICS as well.
How are customer service and support?
We sometimes face challenges when implementing new features. In those cases, we contacted support, and they've been very helpful.
wWe're happy with the support team.
How was the initial setup?
It is a cloud service. We use AWS and Azure Cloud. I'm not fully sure about the installation details, but I know we use AWS and potentially other cloud features as well.
What other advice do I have?
If you have experience with similar tools or a general understanding of IT concepts, it's easier to grasp. Learning the features takes time, but with an IT background, you should be able to figure out the basics.
We all encounter challenges sometimes and need to learn new things. Overall, it's not overly difficult or overly simple. It's manageable if you have the right mindset.
It's definitely a good tool, especially if you're using cloud services and an S3 bucket. It has many features to simplify your work and make your life easy. It's not overly difficult to learn, but proper training is essential to understand and make the most of all the features.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
An exceptionally scalable tool with a straightforward initial setup phase
What is our primary use case?
I use Informatica Intelligent Cloud Services since it is a platform that offers cloud data governance or cloud governance policy, making it applicable to what you need. For customers who just want to understand the data better, make better decisions, provide better service, and avoid any sort of legal issues during the vacation period of its users, The product keeps up with some of the standards to adhere to some of the use cases.
What is most valuable?
The most valuable feature of the product is that, as a platform, it helps with data quality, and everything is sort of one console. The on-prem version of the product has different applications and different user interfaces, offering users consistency in the look and feel, which I like about the product.
What needs improvement?
The product's pricing is definitely an area where a bit of improvement is needed. Improvement in the product's pricing can help Informatica Intelligent Cloud Services gain more customers, especially in small and medium enterprises where there is a need to upgrade the solution.
Certain improvements are needed in the product, considering from a feature parity point of view. There needs to be some improvements in the product's upgrade options since it can allow users to see all of the on-premises features from other products that are a part of Informatica Intelligent Cloud Services.
The product's price is an area of concern and needs to be reduced, especially in Africa, where it is considered a huge investment, even if it is used in banks.
For how long have I used the solution?
I have been using Informatica Intelligent Cloud Services for a year.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a ten out of ten.
Between 100 to 200 people in our organization use the solution.
The solution is extensively used in our company.
Which solution did I use previously and why did I switch?
I haven't worked with any solutions similar to Informatica Intelligent Cloud Services since I come from a background where I had to deal with workflow and VPN sort of background and robotics, specifically software robotics.
How was the initial setup?
The product's initial setup phase was a bit straightforward.
The solution is deployed on the cloud.
The deployment phase did not take a long time since the product is a cloud-native solution. Once you have your environment set up by the team to access the product with the signed permissions, the deployment phase doesn't take more than a day to be done, but ultimately it depends on the organization. After considering a lot of things required during the deployment phase, the complete deployment process won't take more than a week to be completed.
A team of technical personnel would be useful to take care of the deployment and maintenance phases of the product, as it is a broad platform.
What about the implementation team?
The product's installation phase was carried out in our company with the help of Informatica's partner. Informatica's partner, who helped our company with the installation phase, works in the same industry as our company's customers, which proved to be extremely beneficial, especially from the resources point of view, since the availability of skilled resources and trained people were made available to help our company's customers on time.
What was our ROI?
Personally, I have not experienced any return on investment from the use of the solution. I have seen and heard about some use cases that fetch some return on investment for the users from the use of the solution. I haven't worked with the solution long enough on any project to see the return on investment that the product can offer.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
There is a need to make annual payments towards the license costs attached to the solution, but it is usage-based.
What other advice do I have?
I would ask those who plan to use the solution to go ahead with the proof of concept stage initially and choose a scenario that they want to know more about so that they get a better understanding of the tool.
I rate the overall tool an eight out of ten.