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Workato Enterprise Automation Platform

Workato, Inc. | 1

Reviews from AWS Marketplace

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External reviews

547 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Venkat K.

Simple yet powerful

  • February 26, 2018
  • Review provided by G2

What do you like best about the product?
Ease of creating recipies for Integration. Power of creating custom connectors faster.
Time to take to GoLives.
Flexibility and coolness in UI.
What do you dislike about the product?
Need more flexibility on custom connectors.
What problems is the product solving and how is that benefiting you?
Business Process Integrations both internally and with external customers in the space of QTC.
Recommendations to others considering the product:
Great Product features and good customer support. The power of custom connectors will give the flexibility to connect any application of cloud. Pricing is good when compared to other biggies like Mulesoft or Tibco. Exposing the tool to Business User just like other cloud systems is the great thing which is much needed in the cloud world.

    Dan E.

Proof of Concept with real life use cases

  • February 26, 2018
  • Review verified by G2

What do you like best about the product?
Workato built out our use cases ready for immediate conversion to production (90% ready for PRD deployment - missing 10% for support processes) as part of the Proof of Concept.
What do you dislike about the product?
None so far. They have been very cooperative.
If Workato can improve its portal for external API Developer's self service portal and API usage monitoring clients would not have use Workato in conjunction with an API Gateway product.
What problems is the product solving and how is that benefiting you?
Ease of integration coupled with BPM workflow for exception processing.
Benefits to realize:
1) Integration with Json messages instead of converting Json to XML to perform transformation with existing middleware
2) API orchestration to perform several API calls and trigger workflow when exceptions occurs
3) Pair messages before processing orders.
Recommendations to others considering the product:
Integration with exception handling can only be accomplished with BPM workflow. Our Integration hub with Workato is only stronger because of workflow exception processing.

    Education Management

Slack and Github Integration

  • February 26, 2018
  • Review verified by G2

What do you like best about the product?
It is obvious that a lot of thoughts have been put together to create this product as it was easy for a non-technical person like me to use. I am keen to explore more and maximise the use of this product.
What do you dislike about the product?
It indeed require some learning at the start but once you get it, it will be really useful.
What problems is the product solving and how is that benefiting you?
Internal integration, I was trying to centralize and automate information from Github and other data sources.

    Vivek B.

Very positive experience

  • February 26, 2018
  • Review verified by G2

What do you like best about the product?
Works really well for our complex Integrations and Business needs.Its Easy to use and people who are migrating to new Apps , Workato will be the best to establish a communication between legacy systems and new Apps.
What do you dislike about the product?
Nothing, Still we are in the implementing stage. Overall it was a great experience.
What problems is the product solving and how is that benefiting you?
Integrating and establishing a connection between a two tools. quickly and elegantly connect to the Systems. Product is easy to learn and implement.

    Retail

Workato helping to automate incident reporting/response

  • February 25, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, ability to ramp up quickly, ability to integrate with disparate systems, including some legacy systems.
What do you dislike about the product?
We've just started down the process and things are going well thus far.
What problems is the product solving and how is that benefiting you?
Ability to report and respond to service issues much quicker and with more accurate information. As we prove it out, will want to expand the usage of Workato into other domains.

    Robi G.

Lead CRM Architect

  • February 25, 2018
  • Review provided by G2

What do you like best about the product?
The number of connectors available, and the simplicity / familiarity of the user interface make this a winning combination.
What do you dislike about the product?
I have been using this product for over a year and have not found anything I do not like about the product or the company.
What problems is the product solving and how is that benefiting you?
Integrating business process that span multiple Salesforce.com instances.
Recommendations to others considering the product:
This is a killer product! In the hands of your SAAS administrators system integration takes hours not months.

    Computer Software

Smooth and their support has been there to help me with my more complex recipes.

  • February 16, 2018
  • Review provided by G2

What do you like best about the product?
How easy it is to integrate between various platforms. All you need are credentials and they will automatically authenticate to the respective REST interfaces. Once that's done you can pivot between any other connections you've established. Additionally, they have a thought out RBAC model that allows granularity between users and teams, and connections and recipes.
What do you dislike about the product?
There isn't anything we dislike with the product. The company is growingly rapidly, takes customer feedback seriously, and advances based on the feedback quickly. I'm excited for the community to grow so that more and more recipe ideas are out there.
What problems is the product solving and how is that benefiting you?
Integrations with platforms that would otherwise not communicate with each other. Although it might be easy to write up a few REST API calls to a provider, it isn't always so easy to troubleshoot errors. Workato's "job error" section makes it super easy to troubleshoot and re-test.
Recommendations to others considering the product:
This is a great tool for integrations with any tool with a REST interface. The recipes are pretty straightforward, the support is great, and the rate at which they advance the product is fast.

    Information Technology and Services

Awesome integration app

  • February 16, 2018
  • Review provided by G2

What do you like best about the product?
Workato integrates pretty much all the apps out there to our Okta for SSO seamlessly. It removes the hassle to code for each app, and we just create recipes for them.
What do you dislike about the product?
I haven't found any cons so far. The product is great.
What problems is the product solving and how is that benefiting you?
integrating apps to SSO app we use (Okta)

    Matt G.

A true powerhouse tool to complement our Marketo environment

  • February 16, 2018
  • Review verified by G2

What do you like best about the product?
I can use Workato to retrieve data from, and write back to , objects that are not available through the native Marketo-Salesforce sync. This eliminates the need to stage data on the Contact record to make it consumable by Marketo, and reduces reliance on IT support. Also the tool is very handy for some data normalization activities, and handling API connections to other software tools.
What do you dislike about the product?
I'm a big fan, so there isn't much to complain about. My one minor issue is that I wish it were easier to share recipes within an organization without needing to upgrade to an Enterprise account. Otherwise, the tool is a no-brainer.
What problems is the product solving and how is that benefiting you?
As above, complements our Marketo/Salesforce sync and reduces reliance on IT.

    Vince C.

Workato - Building Integrations

  • February 15, 2018
  • Review provided by G2

What do you like best about the product?
The service.

Besides being a great tool that makes integrations easy, the Workato Staff (Especially Ryan from Workato) is eager to assist and responds quickly to our questions/needs.

They are quick to implement fixes and upgrades and makes it easy for us to use the tool.
What do you dislike about the product?
There are some restrictions to using the tool and at times you would need to use Ruby to get exactly what you need. However the tool is constantly growing and making it easier for users to adapt without coding.

We had some issues handling large loads but the Workato team came up with solutions to make it work.
What problems is the product solving and how is that benefiting you?
We are using Workato as a tool to build integrations. The greatest benefit is that you don't need to be a technical/developer to build solutions. Any analyst can do it.

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