Workato Enterprise Automation Platform
Workato, Inc.External reviews
724 reviews
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Efficient Automation, Minor Recipe Issues
What do you like best about the product?
I find Workato good at making manual processes easier by automating flows and providing flexibility. I like how it connects all apps in one place, which really simplifies things for me. The Slack bot connections and notifications are great, too. It's also pretty easy to set up, just a matter of signing in and getting access, which is very straightforward and flexible.
What do you dislike about the product?
I'm having some recipe or platform error issues that come up regularly. The copy of a recipe doesn't work as efficiently as the original recipe, which is a bit concerning.
What problems is the product solving and how is that benefiting you?
I use Workato to automate user data management in Salesforce, making manual processes easier and reducing errors. It connects apps effortlessly, creates error lookup recipes, and integrates with Slack for notifications, simplifying our workflows.
Seamless Software Integration Made Easy
What do you like best about the product?
It's been used to connect softwares like GUIDEcx, Salesforce and other tools. The fact that you can have a field in one software dictate another is massive.
What do you dislike about the product?
It can be very confusing to use and onboarding can be intense depending on your needs.
What problems is the product solving and how is that benefiting you?
It's essentially connecting all of our platforms via Workato formulas. This allows us to make customer fields work across multiple software.
Effortless Task Automation at Its Best
What do you like best about the product?
I love being able to automate simple and complex tasks to keep my time free
What do you dislike about the product?
Theres a little bit of a learning curve getting started but once you have it nailed down its great
What problems is the product solving and how is that benefiting you?
We utilize workato for alot of recipes that send time sensitive data to businesses
Effortless Automation and Broad Integration Options
What do you like best about the product?
Good for automation, easy to use even without knowledge of coding and you have a high pool applications to integrate compared to other similar tools.
What do you dislike about the product?
It can be difficult sometimes, due to its complex logic and it requires a "developer mindset
What problems is the product solving and how is that benefiting you?
Helps to automate repetitive task. Most automation tools run silently in the background but with Workato it brings them into Slack or Microsoft Teams via Workbot, such as approval in Salesforce. It also helps to avoid access issue like other tools whereby providing teams access to create their respective applications "providing a safegroud and while reducing access related security bridge
Powerful software for complex tasks
What do you like best about the product?
Super robust software to run complex automations and workflows
What do you dislike about the product?
Getting started can be a bit overwhelming. Some competitors can be easier to get started with, especially for easier tasks, but it's a no brainer once you understand how the system works.
What problems is the product solving and how is that benefiting you?
Running email automations using data from internal sources
Feature-Rich Middleware That Excels at Orchestration
What do you like best about the product?
It's a great middleware with a lot of additional features that help with orchestration.
What do you dislike about the product?
Trouble accessing platform features in a sandbox for testing.
What problems is the product solving and how is that benefiting you?
A middleware that can handle Order-to-Cash, and other business process flows, between systems that is quick to setup and debug and excellent error handling utilities.
Effortless Integration with User-Friendly Recipes
What do you like best about the product?
I like Workato because it allows us to integrate our software with almost anything quickly and easily. Creating recipes is a breeze, and we've been able to make integrations and build them into our software without spending a lot of time. It's easy to use, which makes building out these integrations simple. Logging calls, texts, and voicemails to various CRMs has been straightforward to implement on different platforms.
What do you dislike about the product?
The cost for each record is a little higher than we would like, but that can be fixed.
What problems is the product solving and how is that benefiting you?
We use Workato to integrate our software with speed and ease, making it possible to build integrations quickly into our systems, satisfying our customers' needs efficiently.
Effortless Integration with Intuitive Features
What do you like best about the product?
I really appreciate Workato's point and click features and low code development, which make it easy to use and learn. The availability of recipes also simplifies my integration and migration tasks. I find the marketplace to be good, offering a lot of features, and having documents available online helps me learn more efficiently. Overall, it provides a fairly easy setup experience and integrates well with Salesforce.
What do you dislike about the product?
I find the variables reading and recipes information lacking. Recipes are available but without a lot of information about them. Users can't know enough about them beforehand unless they are installed or used.
What problems is the product solving and how is that benefiting you?
Workato acts as middleware, helping me build with point and click. It's easy to use and learn, with online documents available. The marketplace offers many features.
Effortless Automation with Powerful Flexibility
What do you like best about the product?
Perfect balance of being simple to use but allowing you to get technical where needed combined with 1000s connectors
What do you dislike about the product?
I wish you could iterate more easily in Recipies without jumping down into code i.e. Ruby map
What problems is the product solving and how is that benefiting you?
Backfilling the need for a broad number of integrations and benefiting from the rich functionality apis, recipies etc
Effortless System Integration and Automated Workflows
What do you like best about the product?
does a good job connecting systems that usually don’t play well together. Once you set up a recipe, it runs in the background without much babysitting, which is great if you’re trying to clean up processes that used to depend on manual steps.
What do you dislike about the product?
The biggest drawback is that it can feel heavy once you move past simple recipes. Complex flows get hard to read, and debugging isn’t as smooth as it should be. When something fails, the logs help, but tracking down the exact cause can take more digging than you’d expect.
What problems is the product solving and how is that benefiting you?
It cuts down the amount of manual work needed to keep different systems in sync. Instead of people exporting spreadsheets, copying data, or nudging a process along by hand, the automations take care of it in the background.
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