Automatisation
Qu'aimez-vous le plus à propos de the product?
superbe interface utilisateur, intelligence artificielle intégrée et options de cours pour acquérir plus de connaissances
Que n’aimez-vous pas à propos de the product?
cela peut être accablant au début si vous êtes nouveau dans l'automatisation, s'intègre bien avec les autres applications que nous avons dans l'entreprise et la bibliothèque d'utilisations est bonne
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
rationalisation du processus pour nous
Assistance sur la certification
Qu'aimez-vous le plus à propos de the product?
C'est un outil d'automatisation à faible code ou sans code qui a construit l'IA.
Que n’aimez-vous pas à propos de the product?
Appelez l'assistance pour l'équipe de support, ce serait formidable si nous avions
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Il est utile pour OPTIMISER et intégrer des automatisations avec peu de code et sans code.
Outil middleware d'intégration incroyable
Qu'aimez-vous le plus à propos de the product?
Outil middleware d'intégration incroyable avec diverses options et facile à utiliser.
Que n’aimez-vous pas à propos de the product?
Lorsque nous utilisons une boucle for-each, nous ne pouvons pas voir les données complètes des enregistrements.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Intégration de services et chargement de données et appels API pour obtenir les données.
5 ans avec cet outil incroyable
Qu'aimez-vous le plus à propos de the product?
Ils ajoutent plus de fonctionnalités et nous impliquent dans le processus de prise de décision.
Que n’aimez-vous pas à propos de the product?
Il y a un manque de produits d'IA, et comme c'est la tendance la plus en vogue sur le marché en ce moment, ils doivent se réveiller et agir rapidement.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Vitesse
Temps de mise sur le marché
Simplicité
Automatisation et intégration simplifiées
Qu'aimez-vous le plus à propos de the product?
J'ai récemment commencé à utiliser cette plateforme d'automatisation à faible code, et je suis vraiment impressionné par son intuitivité et sa puissance ! L'interface de glisser-déposer est révolutionnaire, rendant incroyablement facile la conception de flux de travail complexes sans avoir besoin de connaissances approfondies en codage. Même en tant que personne avec une expertise technique minimale, j'ai pu créer des automatisations en quelques minutes, grâce à la disposition claire et aux outils bien organisés.
Que n’aimez-vous pas à propos de the product?
Il devrait être possible de consulter les journaux collectifs ou d'envoyer les journaux de tous les travaux à des plateformes comme Observe, etc.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Workato nous aide actuellement à intégrer plusieurs applications internes et à automatiser, afin que nous puissions offrir aux clients une expérience fluide lorsqu'ils effectuent leurs tâches quotidiennes et passent d'une application à une autre.
Examen de l'outil Workato
Qu'aimez-vous le plus à propos de the product?
Workato est un outil très complet et possède de nombreuses fonctionnalités utiles. Leur support réagit rapidement, n'hésite pas à passer un appel rapide et les chatbots sont souvent utiles également.
Que n’aimez-vous pas à propos de the product?
La mise en œuvre de l'AI Copilot, bien qu'encore en version bêta, nécessite encore du travail, il semble fonctionner moins bien que l'IA du chatbot actuel. La principale chose qui me manque dans Workato est une inspection des journaux plus facile. Actuellement, si vous utilisez des boucles "Pour chaque", il est difficile de voir toutes les informations qu'elles traversent.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Workato est un outil d'automatisation et il existe de nombreux outils qui peuvent créer des automatisations dans un format low code/no code, cependant Workato dispose de nombreuses fonctionnalités de gouvernance qui permettent de le distribuer à une plus grande échelle dans l'organisation.
Il est fortement recommandé d'utiliser Workato pour votre intégration.
Qu'aimez-vous le plus à propos de the product?
Facile à intégrer et le développement est très rapide, le support client est extrêmement bon et le prix est également très bas par rapport aux autres outils d'intégration, et facile à utiliser pour la mise en œuvre.
Que n’aimez-vous pas à propos de the product?
Jusqu'à présent, je n'ai vu aucun inconvénient en utilisant cela.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Intégrer davantage de systèmes comme SFDC et Netsuite
Workato offers cost-efficient integration and ease of training
What is our primary use case?
As part of the integration team, we use Workato for integrating systems such as NetSuite and Oracle ARCS. Specifically, we design recipes in Workato using both connections to collect data from NetSuite based on saved searches. This includes accounts and GL balances, which we refer to as amounts. We gather these from saved searches in NetSuite, perform some transformations in the Workato recipe, and then transfer that data to Oracle ARCS. In Oracle ARCS, we create profiles for the specific data and transfer the amounts from NetSuite to the corresponding profiles, allowing clients to perform their monthly or quarterly reports based on this data.
I have worked with Workato's real-time data synchronization feature, such as collecting data from NetSuite and updating Oracle ARCS. This process is a real-time sync; every day at 6:00 a.m. PST, the recipe runs, executing saved searches in NetSuite to pull data and transfer it to Oracle ARCS. Additionally, I have worked on other projects involving real-time synchronization, such as from Salesforce to NetSuite, where we update account, brand, and country information in Salesforce. The recipe triggers in Workato based on specific conditions, and we pick up record details from Salesforce to update the same records in NetSuite.
Currently, we primarily utilize the NetSuite SOAP connector for many projects in my company. By using this connector, the NetSuite team internally creates some saved searches and provides REST API calls. We then utilize the HTTP pre-built connector in Workato to make API calls, process the information, and send it to the destination system. Using the pre-built NetSuite SOAP connector enables us to execute saved searches or SQL queries, allowing us to search for data cost-effectively for clients without requiring new connector purchases.
What is most valuable?
The best feature of Workato that I especially appreciate is its low-code, no-code platform. Many candidates find coding hard to grasp, so with this Workato platform, we primarily use low-code, no-code methods. In cases where a client's requirement is atypical and cannot be met using Workato connectors, we create a custom connector using SDK. Aside from that, we do not utilize any technical coding in Workato while developing recipes; we mostly leverage the platform. This is the main aspect of Workato that appeals to me.
The main benefits I have seen from using Workato include its ease of use and low complexity. For example, tasks such as data field mappings or data verification can be managed by clients themselves without needing to reach out to a Workato developer.
Regarding assessing the impact of recipe-driven automation on task management efficiency, we use a real-time approach. Instead of applying condition logics, we implement batch processing, where each batch contains around 50,000 or 30,000 records. We process those records in batches and utilize conditional statements, which reduces task utilization in this complex integration system.
What needs improvement?
From my point of view, a few improvements regarding Workato could include the notification system, which should inform clients or businesses quickly and be accessible through a mobile app. For example, Salesforce has a mobile app that provides notifications about errors or changes in business strategies. If Workato could develop a similar mobile app, it would be a great advantage for businesses and clients.
Apart from the mobile app, I believe incorporating AI would be a significant improvement for Workato. Furthermore, the recently used AI agents in Workato's chat support would be a great feature as well.
For how long have I used the solution?
I have been working with Workato for five years.
What do I think about the stability of the solution?
I have observed some minor stability issues with Workato, particularly related to connectors failing occasionally and delays in report sending.
What do I think about the scalability of the solution?
Regarding scalability, I haven't experienced any issues in my past projects; I find it easy to scale up or down.
How are customer service and support?
On a scale of one to ten, I would rate the technical support from Workato an eight, based on my experience with a few support projects for my company.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have basic knowledge of MuleSoft. Initially, at the start of my career, I built some projects on MuleSoft, connecting Salesforce and NetSuite using MuleSoft Studio. Additionally, I have industrial experience with Salesforce Admin tasks for Sales Cloud and Service Cloud and some knowledge in CPQ from Salesforce. Currently, I work as a member of the integration and data teams, managing tasks related to both areas, including Power BI reporting.
In terms of comparing Workato to MuleSoft or other iPaaS products, I find that Workato has a user-friendly interface compared to MuleSoft. MuleSoft includes many versions, while building recipes or programs in MuleSoft feels more complex compared to Workato. While MuleSoft is stronger in terms of available connectors and systems, I believe Workato has potential to be widely adopted as confidence in its use grows, similar to MuleSoft's current standing.
What was our ROI?
In terms of ROI, or return on investment, they mentioned that they charge for recipes based on time consumption. If we build callable recipes, those do not incur charges. For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, my core team members, including my senior member and manager, handle the licensing and setup costs. As I lead a few team members, they take care of the yearly costs associated with licensing and other financial aspects.
Which other solutions did I evaluate?
As an integration team member, we mostly utilize the Workato platform over MuleSoft and Dell Boomi. However, in the future, there may be considerations to adopt one of those platforms in conjunction with Workato.
From my experience, I highly recommend using Workato because it offers cost efficiency compared to other iPaaS technologies. The training process for newcomers is easier compared to using Dell Boomi or MuleSoft. Workato is simple enough to train individuals on, and its tool efficiency is enhanced when an experienced person manages it. Overall, I suggest businesses adopt Workato over alternatives such as MuleSoft and Dell Boomi.
What other advice do I have?
Currently, we primarily utilize the NetSuite SOAP connector for many projects in my company. By using this connector, the NetSuite team internally creates some saved searches and provides REST API calls. We then utilize the HTTP pre-built connector in Workato to make API calls, process the information, and send it to the destination system. Using the pre-built NetSuite SOAP connector enables us to execute saved searches or SQL queries, allowing us to search for data cost-effectively for clients without requiring new connector purchases. I rate Workato a nine out of ten.
Configuration and flexibility enable task automation with ease
What is our primary use case?
My use cases for Workato include business systems integrations, primarily with billing, revenue operations, HR operations, data migrations, ELT, and monitoring.
What is most valuable?
What I admire best about Workato is that it is really easy to use and features are continually improving. Most recently, I appreciate using the SDKs because they are really configurable to do what I want in a few steps, cost-wise. The platform is highly configurable and able to connect to anything I want.
From using Workato, I have seen benefits such as writing small reusable components, leading to overall development time being quite low for what we need to do. When new requirements come up, it is really easy to make small tweaks or add another recipe if that is the right thing to do.
What needs improvement?
Based on my experience, it would be really beneficial if the unit tests were improved. It would be helpful if unit tests could use formulas when validating outputs as some data is updated based on the job id or date that the unit test runs. They also do not work as effectively for long-running recipes. I would recommend continuing to add improvements in the unit testing framework.
For how long have I used the solution?
I have been using it for about 8 years.
What do I think about the stability of the solution?
I have not had issues with stability. They have the standard outages, but they do not exceed the standard cloud outages.
What do I think about the scalability of the solution?
Workato scales effectively as long as you know how to build to scale.
How are customer service and support?
The customer support team is always willing to help. The first line does not know as much as the higher tier support, but they are able to figure it out and they are really nice about it and communicative.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In past companies, I used Boomi and Alteryx.
How was the initial setup?
The initial setup is straightforward; there is not really any setup unless you are migrating from a previous tool. Even if you are migrating, it is just building from scratch basically.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the size of your organization. Higher volume is less expensive on a per unit cost.
I absolutely think it is worth the money to have Workato as a tool. No matter where you are at, if you are limited on people or want your people to do more value-added activities, then it is definitely worth it to set something up and not have to worry about it anymore.
What other advice do I have?
A business user could go in and develop something fine, and it would do what it is supposed to do. Like any tool, Workato performs better with people knowledgeable of how to best build within the platform.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Utilisez simplement Workato...
Qu'aimez-vous le plus à propos de the product?
Je n'arrive pas à croire combien de fois je dis « Utilisez simplement Workato » tout au long de la journée — et pour une bonne raison ! Workato donne l'impression qu'une petite équipe est grande en élargissant les connaissances de mon équipe et en nous permettant d'automatiser des processus qui nécessiteraient autrement beaucoup d'efforts manuels. L'interface intuitive de la plateforme, sa vaste bibliothèque de connecteurs et son créateur de flux de travail convivial nous permettent de dynamiser nos flux de travail et d'intégrer les systèmes de manière transparente. C'est comme avoir un superpouvoir qui nous fait gagner du temps et nous permet de nous concentrer sur un travail plus stratégique. L'équipe de Workato est également très engagée et toujours en train d'innover.
Que n’aimez-vous pas à propos de the product?
Un peu de courbe d'apprentissage, mais Workato Academy propose du matériel excellent et facile à suivre.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Workato aide à s'attaquer aux tâches/rapports/actions chronophages. Les déclencheurs en temps réel offrent des résultats immédiats. Personnalisable. La plateforme offre de nombreuses façons d'améliorer votre productivité et votre efficacité à l'échelle de l'organisation.
