Workato Enterprise Automation Platform
Workato, Inc.External reviews
724 reviews
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One of the best integration tools ever
What do you like best about the product?
Ease of use, easy to implement, great support from the CSM, great features and AI enabled application with ease of integration
What do you dislike about the product?
As of now there are no dislikes as such, it's just a great tool
What problems is the product solving and how is that benefiting you?
Initially we used to have TIBCO and we had a lot of problems when it comes to scalability and AI related features, with Workato, all these problems were solved
Our apps are talking to each other thanks to Workato
What do you like best about the product?
I actually adore the way of how Workato integrates the low-code interface. It allows me to create advanced integrations between such systems as Salesforce and HubSpot without a line of code. The large and pre-packaged connectors and recipes library is awesome as well. Our marketing leads were simultaneously synced to sales almost instantly with a pre-built recipe. Also the well-designed error handling and monitoring dashboards provide us comfort that everything is going on.
What do you dislike about the product?
At times the pricing may seem somewhat high particularly to small companies just beginning. An interface is quite easy to use, although it requires certain time to learn some of the advanced features and expressions. Even their useful tools do not allow us to debug overly complicated recipes easily. Everything is not always a pure no-code experience.
What problems is the product solving and how is that benefiting you?
Workato even did what we had thought was an impossible task and tackled our enormous issue of having discreet systems and manual data entry. In the past, we wasted time resolving several hours in a week trying to manually transfer customer data between our billing system, HubSpot and Salesforce. This resulted in failure to meet the demand and annoying mistakes and inaccurate information to our sales and support teams. Workato now automates all that data flow and works in the background. We have accurate information in real time in our teams which gives them time to concentrate in interacting with the customers. It has seriously enhanced our data integrity and efficiency.
Powerful and Easy-to-Use Integration Platform with Great Support
What do you like best about the product?
Workato is extremely easy to use, even for those new to automation platforms. I completed my training and created my first recipe within a week. Now, we have around 20 recipes running successfully. The training courses are well-structured and helpful for onboarding.
One of the best aspects is the dedicated support—we can directly connect with Workato's team whenever needed to discuss the best way to implement our requirements. As a B2B SaaS company, our customers use the Workato connector daily. We’ve implemented event triggers to push data to their CRMs or fetch from specific sources.
Workato offers a wide range of features—we’re currently using connectors, triggers, and events effectively. Integration is also seamless. We have multiple recipes tailored for different use cases, and it takes minimal input to build, test, and deploy new recipes end to end.
One of the best aspects is the dedicated support—we can directly connect with Workato's team whenever needed to discuss the best way to implement our requirements. As a B2B SaaS company, our customers use the Workato connector daily. We’ve implemented event triggers to push data to their CRMs or fetch from specific sources.
Workato offers a wide range of features—we’re currently using connectors, triggers, and events effectively. Integration is also seamless. We have multiple recipes tailored for different use cases, and it takes minimal input to build, test, and deploy new recipes end to end.
What do you dislike about the product?
One limitation is the lack of an API to automatically refresh recipes when there are changes. If something breaks in a new version, Workato rolls back to the previous one, but without much visibility into what went wrong.
Additionally, I find it difficult to monitor connector status—there's no clear way to check if a connector is live and functioning properly. Having better operational insight would make troubleshooting easier.
Additionally, I find it difficult to monitor connector status—there's no clear way to check if a connector is live and functioning properly. Having better operational insight would make troubleshooting easier.
What problems is the product solving and how is that benefiting you?
We’re using Workato both as an iPaaS and an embedded integration platform. Our end users are business users who want to move data between their internal systems and our platform on demand, while also keeping their own systems up to date in real time.
Workato solves a major problem for us: we don’t need to build and maintain custom connectors for every integration request. Instead, we create reusable recipes in Workato, which our users can plug into. This significantly reduces our development effort and time-to-market.
It also handles authentication, data security, and gives visibility into events and job runs, which helps us support and troubleshoot more efficiently. Overall, Workato lets us offer flexible, secure, and scalable integrations to our customers without overloading our engineering team.
Workato solves a major problem for us: we don’t need to build and maintain custom connectors for every integration request. Instead, we create reusable recipes in Workato, which our users can plug into. This significantly reduces our development effort and time-to-market.
It also handles authentication, data security, and gives visibility into events and job runs, which helps us support and troubleshoot more efficiently. Overall, Workato lets us offer flexible, secure, and scalable integrations to our customers without overloading our engineering team.
Automation done right
What do you like best about the product?
Workato is awesome! Super easy to use, even if you’re not a developer. It connects all your apps and automates tasks so you save time and avoid manual work. Tons of integrations, great support, and it just works. Total game changer for workflows!
What do you dislike about the product?
Workato is great, but it can be pricey and tricky to troubleshoot at times. Complex workflows and unclear errors can slow you down, and version control could be better.
What problems is the product solving and how is that benefiting you?
Achieve easy integration between our product and third-party software.
Automation
What do you like best about the product?
great UI , built-in AI and the options for courses to gain more knowledge
What do you dislike about the product?
it can be overwhelming in the begining if you are new to automation , intergates well with other apps we have in the company and the library of uses are good
What problems is the product solving and how is that benefiting you?
streamlining process for us
Assistance on Certiification
What do you like best about the product?
Its low code no code automation tool which has build ai
What do you dislike about the product?
Call assistance for the Support team it would be great if we had
What problems is the product solving and how is that benefiting you?
It is helpful for OPTIMIZING and integrations automations with low code and no code
Amazing Integration middleware tool
What do you like best about the product?
Amazing Integration middleware tool with varies options and ease to use.
What do you dislike about the product?
In when we are using for-reach loop we can't see full records data
What problems is the product solving and how is that benefiting you?
In Service integration and Data loading and API calls to get the data.
5 years with this amazing tool
What do you like best about the product?
They are adding more features and involving us in the decision-making process.
What do you dislike about the product?
There’s a lack of AI products, and since this is the hottest trend in the market right now, they need to wake up and move fast.
What problems is the product solving and how is that benefiting you?
Speed
Time to market
Simplicity
Time to market
Simplicity
Automation and Integration made simple
What do you like best about the product?
I recently started using this UI, low-code automation platform, and I’m genuinely impressed by how intuitive and powerful it is! The drag-and-drop interface is a game-changer, making it incredibly easy to design complex workflows without needing extensive coding knowledge. Even as someone with minimal technical expertise, I was able to create automations in minutes, thanks to the clean layout and well-organized tools.
What do you dislike about the product?
There should be an ability to look at collective logs or ship the logs of all the Jobs to Platforms like Observe etc.
What problems is the product solving and how is that benefiting you?
Workato is currently helping us to integrate multiple in-house applications and doing automation, such that we can provide customers seamless experience when they do their day to day tasks and transition from one application to another.
Workato tool review
What do you like best about the product?
Workato is a very comprehensive tool and has many useful features. They support is quick to react, not afraid to jump to a quick call and the chatbot are often helpful as well.
What do you dislike about the product?
The AI Copilot implementation while still in beta still needs some work, it seems to work worse than the actual chatbot AI.
The main thing that I am missing in workato is easier log inspection. Right now if you are using For each loops it is hard to see all the information that it goes through.
The main thing that I am missing in workato is easier log inspection. Right now if you are using For each loops it is hard to see all the information that it goes through.
What problems is the product solving and how is that benefiting you?
Workato is an automation tool and there are many tools that can make automations in a low code/no code format, however workato has a lot of governance features that allow to distribute it on a wider scope in the organisation.
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