Workato Enterprise Automation Platform
Workato, Inc.External reviews
584 reviews
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Next Level RPA Tool
What do you like best about the product?
We studied a few different systems and decided that Workato was the best option. Workato is simple to use, even for non-technical people, while also quite strong, which is just what we needed.
What do you dislike about the product?
It was also challenging to figure out how to make a recipe—little documentation for getting knowledge.
What problems is the product solving and how is that benefiting you?
Workato can develop by nontechnical people, and it is accessible to On-Primes app integration. We successfully realized "FTE" savings based on this Workato automation.
Recommendations to others considering the product:
Those who come from non Technical backgrounds can easily adapt
No-nonsense Workflow automation application
What do you like best about the product?
Workato is the best enterprise automation platform, it provides an insane number of out of the box connectors to leading enterprise applications like Salesforce, ServiceNow, Snowflake, SAP. with the nearly no-code UI, it has made workflow creation steps very easy and one could build to get your work done between the apps. With less than 4 hours of training we can start building the workflow automation and connect many apps together. The best part is all the popular use cases and scenarios have already been built and available in Workato community library.
What do you dislike about the product?
There was not much to dislike but the Error handling and monitoring could be improved, and it can also provide a mini code debugger so that developers can debug complex recipes. Also Testing for a part of receipe is not possible, one has to run the entire receipe to test a small change
What problems is the product solving and how is that benefiting you?
We are using Workato to achieve integration and orchestration of disparate applications/systems. We have also used Tibco, Mulesoft, and Boomi for similar operations but Workato's learning curve is very smooth, we don't need to have a coding background to use this application.
A Modern PASS solution for Application Integration
What do you like best about the product?
The extensive range of connectors offered by Workato and the flexibility of solving the problem different approaches. The support from customer success manager and team.
What do you dislike about the product?
I find that maintaining the recipes across different developers in the team and in different environment such as UAT, Production can be challenging. Sometimes we end up with multiple copies of the same code.
What problems is the product solving and how is that benefiting you?
I have a business case where I need to create a solution to allow workplace users to reset their active directory password, using a chatbot. The challenge is about integration between workplace and on-premise active directory
Recommendations to others considering the product:
start with their university, a great place to start using their tools
Powerful and easy to scale
What do you like best about the product?
Workato is very powerful and integrates with loads of other platforms. As a relatively new user, I've found it easy to pick up and there's tons of training available when I want to learn more.
What do you dislike about the product?
The API documentation is somewhat lacking. When I have technical questions, I often need to contact support directly rather than being able to find my answer online.
What problems is the product solving and how is that benefiting you?
We use Workato to integrate data sources. It's easy to manage a team of staff using the platform and maintain visiblity in to their projects.
Easily able to make cross platform automations
What do you like best about the product?
I really enjoy the interface it's extremely helpful. I appreciate the ability to drag and select different platforms to create whatever automation you need.
What do you dislike about the product?
I think that there could be more user-guided documentation, when I was first starting out with workato i was having issues understanding what to do
What problems is the product solving and how is that benefiting you?
We are able to create automatic notification systems that send out emails to affected parties whenever we have an escalated ticket in our system
Very useful tool
What do you like best about the product?
I like the best is the ease of learning the product, it is very intuitive and easy to maintain.
What do you dislike about the product?
My main issue is with the log I get from Zendesk, a bit clunky.
What problems is the product solving and how is that benefiting you?
Mostly help me create flows in between 2 systems like SF and Zendesk.
keep everything in structure.
keep everything in structure.
Workato Review
What do you like best about the product?
The support chat is by far the best. They are always so attentive and helpful, as I am still learning the ins and outs of Workato they are amazing!
What do you dislike about the product?
Sometimes there is buggy behavior or inexplicable failures in a recipe which can be frustrating.
What problems is the product solving and how is that benefiting you?
Marketing automation and saving people's time in not having to do essential tasks manually.
A no-code automation software that has pretty amazing functions
What do you like best about the product?
The custom actions that offer much greater customization and functionality in my automation recipe
What do you dislike about the product?
The lack of availability of resources to pick up knowledge on custom actions for applications
What problems is the product solving and how is that benefiting you?
Data archival automations were the main problems. The benefits of automation include very customizable functionalities and many ways to structure it.
Recommendations to others considering the product:
Consult the support team if you are unsure of anything. The product reps from Workato are well trained and very willing to help you if you are in a bind.
Decent product, some small design oversights
What do you like best about the product?
It's got a ton of built in connectors so a lot of integrations can be done out of box and their custom http connector allows for connection to anything with an api.
What do you dislike about the product?
You're limited to 2 http connectors per recipe because they decided to have the action share a connection and they only have a primary and secondary. Combine this with the fact they charge by recipe and it feels like they're encouraging you to use more recipes.
What problems is the product solving and how is that benefiting you?
We're transferring data from one system to another that don't have normal connections and we've saved a lot of manual labor and time.
Easy to get up and running, but also supports any degree of complexity you require.
What do you like best about the product?
Collections feature is inspired. I look forward to its continued development and enhancement.
What do you dislike about the product?
Called recipes do not share context, such as variables with calling recipes which can limit some benefits of advanced architecture applications, such as asynchronous calls to recipes.
What problems is the product solving and how is that benefiting you?
Data synchronization across enterprise applications. Transformations andautomations. We will continue to leverage this tool to improve our enterprise architecture.
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