Workato Enterprise Automation Platform
Workato, Inc.External reviews
584 reviews
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Perfect tool for Citizen integration - this is next gen iPaaS for real!
What do you like best about the product?
There is no need to worry about infrastructure, scaling, or behind-the-scenes technical details. Very easy to use and has a slight learning curve. Powerful for most of the use cases.
What do you dislike about the product?
Not suitable for specific niche use cases. ETL is not its strong suite.
What problems is the product solving and how is that benefiting you?
Speed to market
Time to Value
Providing quick ROI
Enterprise-wide adoption
Ease of use
No worries about technical debt
Time to Value
Providing quick ROI
Enterprise-wide adoption
Ease of use
No worries about technical debt
Workato - An excellent integration solution
What do you like best about the product?
Ease of Workflow configuration ,
Highly availability of Technical Support ,
no code solution platform,
Developing new features and making improvements constantly
Highly availability of Technical Support ,
no code solution platform,
Developing new features and making improvements constantly
What do you dislike about the product?
Dependency on Formulas,
Errors generated are not always straightforward,
frequent updates to OPA versions,
not able to change the start date in the trigger once it is ran
Errors generated are not always straightforward,
frequent updates to OPA versions,
not able to change the start date in the trigger once it is ran
What problems is the product solving and how is that benefiting you?
Automating number of manual processes ,
Easy data orchestration with better User friendly UI experience
Prebulit connectors enables to connect to different applications
Easy data orchestration with better User friendly UI experience
Prebulit connectors enables to connect to different applications
Best Experience so far
What do you like best about the product?
Easy to use and configure. It is really a low-code platform!!!!
What do you dislike about the product?
Should have integrated CICD, DevOps features!!
What problems is the product solving and how is that benefiting you?
Solving almost all problems w.r.t. Integration
Great solution, does exactly what you need it to
What do you like best about the product?
UI and user management are clear and simple to use, the OOB connectors allow us to create some really smart integrations, incredibly reliable, and easy to follow visually (don't need to have decades of coding experience to see what's happening with an integration)
What do you dislike about the product?
The charges are a bit confusing (charge per recipe, and a specific integration may need multiple recipes), but then most platforms don't have a clear structure, so I'm nitpicking
What problems is the product solving and how is that benefiting you?
Allowing us to integrate platforms to minimise manual human intervention and entry errors, reduce duplication of effort, and maximise efficiencies (1 change triggers multiple automatic updates vs. them all being done individually by separate teams at varying times)
Versatile and balanced iPaaS
What do you like best about the product?
Automation of business workflows in the cloud and on-premises applications.
What do you dislike about the product?
The whole IT as a utility idea can often make it challenging to track errors and problems.
What problems is the product solving and how is that benefiting you?
Workato is an enterprise-grade workflow automation platform that enables both business and IT users to quickly build integrations.
Excellent data integration capabilities.
What do you like best about the product?
For creating basic and sophisticated workflows using any combination of apps, triggers, and actions, I like Workato.
I can install a mechanism for IT to escalate open tickets and security issues.
To automate our business operations, we can create integrations.
By eliminating silos and freeing staff from the need to transfer between programs or manually enter data, time can be saved.
I can install a mechanism for IT to escalate open tickets and security issues.
To automate our business operations, we can create integrations.
By eliminating silos and freeing staff from the need to transfer between programs or manually enter data, time can be saved.
What do you dislike about the product?
On the API side, it needs some work.
For small businesses, subscription fees could offer more flexibility
The ability of the Python connection to use libraries other than those that are already accessible is something I would like Workato to enable.
For small businesses, subscription fees could offer more flexibility
The ability of the Python connection to use libraries other than those that are already accessible is something I would like Workato to enable.
What problems is the product solving and how is that benefiting you?
Without writing a line of code, Workato lets you effortlessly connect and manage process automation across local and cloud applications, files, and databases.
Workflows can be designed to automate business procedures that require safe and reliable human interaction.
Directly from the conversation, tasks and workflows can be completed.
Workflows can be designed to automate business procedures that require safe and reliable human interaction.
Directly from the conversation, tasks and workflows can be completed.
iPaaS | Integration | Automation | ETL/ELT | Low-Code No-Code
What do you like best about the product?
Likes the visual implementation and representation of the workflow.
The collection app is very useful when dealing with a large dataset. It's serving temporary storage and is easy to use with SQL-like queries.
Workboat for Slack and Workboat for Microsoft Team are very helpful in building Auto reply bot flows.
Maintaining different environments.
Organized project structure with team-level access rights
Custom HTTP connectors
Custom SDK
APIs Management
Version comparison.
Handy documentation
Good customer support
The collection app is very useful when dealing with a large dataset. It's serving temporary storage and is easy to use with SQL-like queries.
Workboat for Slack and Workboat for Microsoft Team are very helpful in building Auto reply bot flows.
Maintaining different environments.
Organized project structure with team-level access rights
Custom HTTP connectors
Custom SDK
APIs Management
Version comparison.
Handy documentation
Good customer support
What do you dislike about the product?
Not found an efficient way to pass data across two different recipes. For that either use lookup or save data to some other files/system.
Lookup has a limitation of 10k rows.
Lookup table and Properties: The team members can either have full access or have no access. It should also be read-only access.
CVS parse has also a 50k limit.
Switch case or IF/ELSE IF/ELSE structure missing.
Lookup has a limitation of 10k rows.
Lookup table and Properties: The team members can either have full access or have no access. It should also be read-only access.
CVS parse has also a 50k limit.
Switch case or IF/ELSE IF/ELSE structure missing.
What problems is the product solving and how is that benefiting you?
Helping in Automating/Integrating Business processes like
- Onboarding/offboarding
- Financial data transmission
- Customer data transmission
- Revenue operations
- Continues Monitoring
Alerting / notifying users via Slack, Gmail, etc.
Chatbot to auto-response
- Onboarding/offboarding
- Financial data transmission
- Customer data transmission
- Revenue operations
- Continues Monitoring
Alerting / notifying users via Slack, Gmail, etc.
Chatbot to auto-response
It is an awesome no-code tool that helps you automate business processes and integrate business apps
What do you like best about the product?
The UI is very user-friendly and easy to use.
The data from API calls and APP actions are very well organized in the data pill. It helps a lot in mapping data for various integrations.
It stores the recent jobs data and also allows a user to repeat the job process with the same data when failed.
Customer support is also one of the best I've experienced so far. They are very quick to respond and provide accurate details and help with queries.
Apart from this Workato also offers free training and certifications.
There is a community library where developers publish different automation that comes in very handy sometimes.
One of the most useful features is Workato's real-time event-based triggers. This is the best Workato offers.
The data from API calls and APP actions are very well organized in the data pill. It helps a lot in mapping data for various integrations.
It stores the recent jobs data and also allows a user to repeat the job process with the same data when failed.
Customer support is also one of the best I've experienced so far. They are very quick to respond and provide accurate details and help with queries.
Apart from this Workato also offers free training and certifications.
There is a community library where developers publish different automation that comes in very handy sometimes.
One of the most useful features is Workato's real-time event-based triggers. This is the best Workato offers.
What do you dislike about the product?
There is no dependency graph or details available to sort out the dependency and tracking of CRUD operations on the lookup tables just like they provide for the connections.
There is no option to jump to jobs from a specific date in the past. When you have automation with hundreds of jobs every day, it is very hard to look for the past job while debugging because you have to keep going to the next pages and scroll to the bottom for each page.
The external database platform support is needed like MongoDB.
The most needed and useful feature we often use in programming is the while loop and loop break (on a certain condition) features. I often came to certain situations while building the automation where I must need to use these features in order to implement the logic and also reduce the complexity. But they don't provide it. I suggested it via customer support a quarter ago but I guess the support staff didn't pass the information to the Dev team.
There is a timeout limit of 90 minutes for an automation job. This is sometimes troublesome when we have to run automation that processes a larger amount of data/requests and can not be divided into multiple jobs, in this case, we can not automate such a process via Workato.
There is a limitation of reading CSV with maximum of 50000 records, but we often have to work with hundreds of thousands of records and parse them to process.
There is no option to jump to jobs from a specific date in the past. When you have automation with hundreds of jobs every day, it is very hard to look for the past job while debugging because you have to keep going to the next pages and scroll to the bottom for each page.
The external database platform support is needed like MongoDB.
The most needed and useful feature we often use in programming is the while loop and loop break (on a certain condition) features. I often came to certain situations while building the automation where I must need to use these features in order to implement the logic and also reduce the complexity. But they don't provide it. I suggested it via customer support a quarter ago but I guess the support staff didn't pass the information to the Dev team.
There is a timeout limit of 90 minutes for an automation job. This is sometimes troublesome when we have to run automation that processes a larger amount of data/requests and can not be divided into multiple jobs, in this case, we can not automate such a process via Workato.
There is a limitation of reading CSV with maximum of 50000 records, but we often have to work with hundreds of thousands of records and parse them to process.
What problems is the product solving and how is that benefiting you?
The major problem it is solving is the codeless development with such great reliability.
Of course if we go by programming each and every process, it will take a significantly huge amount of time and lots of debugging for a team to get started only. Still, they will not be able to build such featureful and reliable automation we can build using Workato.
There are people with good management skills and understanding of business processes but not proficient in coding and not having such a big team of Devs to build automation. For them, Workato is the ultimate tool to build automation and integrate applications to make business processes smooth and well automated.
Of course if we go by programming each and every process, it will take a significantly huge amount of time and lots of debugging for a team to get started only. Still, they will not be able to build such featureful and reliable automation we can build using Workato.
There are people with good management skills and understanding of business processes but not proficient in coding and not having such a big team of Devs to build automation. For them, Workato is the ultimate tool to build automation and integrate applications to make business processes smooth and well automated.
Recommendations to others considering the product:
Go for it. Watch out for the budget.
With Workato we are able to automate our workflow quickly
What do you like best about the product?
One of its main advantages is the integration with almost all known software. We have been able to make integrations with the rest of the software quickly and easily, without having to code or have knowledge of any kind. It is a cloud-based software with mobile access, so we can access it, as many times as we need, anywhere, with internet connection. The drag and drop tool is very useful in this software, to get all tasks and activities set up and scheduled faster and easier.
What do you dislike about the product?
Although the technical support provides good material to achieve the integrations successfully, it is quite extensive and complicated to understand, which we had to require more time to get the software ready to use. I would like the system to provide some kind of information control by roles or restrict information to some users, and not everyone having access to all the information hosted in the system. Its price is somewhat high, since it only allows to integrate 3 applications with the basic plan, which raises the bill.
What problems is the product solving and how is that benefiting you?
This has always been our software to easily and efficiently manage our workflow and the rest of the activities of the different departments. It allows integration with all the software we need to have all the information from different areas of the company in one place, all centralized, avoiding the leakage of important data. The program is quite intuitive, which makes it much more accessible to anyone. Its modules are quickly available and its interface design does not overwhelm or feel cluttered. It allows integration with many software of different categories, to have centralized all the information of projects and clients. Software with cloud access availability, being able to access from any computer or mobile device.
Recommendations to others considering the product:
This is a very complete software, which has achieved a perfect assembly in our company, making all areas work as one. We love being able to use it and recommend it to other companies. It is very intuitive and easy to navigate and the technical support is always ready to help with any inconvenience. Particularly to our company this software has worked very well, although it is a little expensive, the price is worth it, since we have no leakage of data and important information, the departments work efficiently and projects are executed smoothly in a timely manner, avoiding delays and loss of money.
Solid IPaaS offering that enables much faster integration at scale
What do you like best about the product?
The embeddable widgets from Workato for gathering credentials for each system means that we don't need to own any of that process or infrastructure, saving a lot of time and engineering effort on credential management and security.
What do you dislike about the product?
There is always room to have more supported integrations, but that's likely to be a complaint for any customer of any IPaaS provider.
What problems is the product solving and how is that benefiting you?
My company needs to build integrations into a high number of systems in a short period of time. Workato enables us to deliver at a velocity that would otherwise be impossible and makes our targets much more reachable
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