Workato Enterprise Automation Platform
Workato, Inc.External reviews
725 reviews
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AssistIQ was very helpful in getting to the bottoom of an issue
What do you like best about the product?
Levi from AsistIQ was very helpful and showed her knowledge by asking great questions and directing me to where I needed to go
What do you dislike about the product?
The text for the "widgets" are not accurate or not tell the whole use of the "widget"
What problems is the product solving and how is that benefiting you?
I'm able to develop quickly to address challemges
Efficient Automation Made Simple
What do you like best about the product?
Workato's user-friendly interface and robust integrations simplify complex workflows. It’s easy to set up automations without extensive coding, making it ideal for teams of all skill levels.
What do you dislike about the product?
Occasionally, there are delays in syncing data during peak times, and the pricing model might be challenging for smaller businesses.
What problems is the product solving and how is that benefiting you?
Workato helps us solve challenges with system integration, data consistency, and API management. It eliminates manual intervention in data processing, ensures seamless communication between platforms, and accelerates workflow automation, saving time and reducing errors.
Definitely recommend Workato
What do you like best about the product?
So easy to use and the number of features that it has
What do you dislike about the product?
That some times I find a few bugs everynow and then
What problems is the product solving and how is that benefiting you?
Workato works charms on automating daily tasks
Easy to use for a low-coder like me, but powerful too!
What do you like best about the product?
Workato is easy to use once you get to know it. The ability to connect my very focused multimedia asset management tools via APIs and webhooks is super useful. I am a post production project manager and we have a number of systems that need to be connected to enable our remote users to get their work done. A lot of whats involved is sharing links to videos, updating google sheets and updating Monday.com boards - often with the same information. We are almost finished desigining a system where both the google sheets and Monday boards are kept in sync via workato recipes that map the data by column, and in some cases the changes to the google sheet are automatically triggered by events in our Media Access Management system - via webhooks and another recipe. Workato is making it easy for us to transform the RAW json data coming from the webhook into actionable data for google sheets, then remap that data the columns and sync it to Monday.com!
What do you dislike about the product?
The learning curve was pretty steep, but starting with a simple recipe helped. Initially I found the error handling logic difficult to get my head around. But a combination of using AI helpers and support from Workator developers allowed me to understand it's importance. From there I was able to move onto more complicated data transformation recipes and build my own error handling into it.
What problems is the product solving and how is that benefiting you?
Workato helped me to work out how to use webhooks to trigger workflows (which I don't use that offten). Previously I have used tools like IFTTT but I progressed pretty quickly from the simple logic that they provided. Workato has all these great data transformation features that helped me to shift data around and map differing fields so they play nice together. A great example was connecting Monday.com boards to google sheets and automatically upding column data based on changes - in both directions. This is important as some other workflow tools only connect sheets and Monday in a single direction.
Top iPaaS in support options and updates
What do you like best about the product?
Workato's recipe editor is fluid, intuitive, and easily customizable when you need something more than an out-of-the-box solution. Upgrades and updates are frequent and the company is full of friendly, helpful people.
What do you dislike about the product?
If it can be considered a flaw, Workato's support infrastructure is a bit complex: they have a knowledge base, forums, CSRs, QA developers, and in some accounts a Solutions Consultant. Who/what to turn to for which issues one may have can be its own learning curve and/or frustration. Additionally, there is a class of error (Workato-side resource overage) that will not show an audit trail for the end user to troubleshoot.
What problems is the product solving and how is that benefiting you?
The heaviest lifting Workato does for us is orchestrating video conferencing scheduling for our clients while updating our CRM and cloud storage services across multiple disparate platforms. We also utilize Workato as a source of truth determiner, propagating data from a master platform to all relevant subsidiaries. Both of these functionalities result in significant reduction in hours spent, as well as human error.
Automative
What do you like best about the product?
Workato is a easy tool/platform to use for those who have no prior knowledge in tech or those who have some.
It is easy to create integration of different platforms easier by using features like API Platform, Custom connectors, Embedded Solutions etc. provided by Workato.
The feauters I like are Custom SDK, API Platforms which helped me a lot in creating and maintaining different integrations.
The customer support is also good, they are very responsive and quick in resolving issues.
It is easy to create integration of different platforms easier by using features like API Platform, Custom connectors, Embedded Solutions etc. provided by Workato.
The feauters I like are Custom SDK, API Platforms which helped me a lot in creating and maintaining different integrations.
The customer support is also good, they are very responsive and quick in resolving issues.
What do you dislike about the product?
In some areas it is not very dynamic. Like switching different connectios and use of some libraries in SDK Tools.
What problems is the product solving and how is that benefiting you?
I use Workato for integrations of different platform by using either SDK or API platforms. By using those features I can create automate synchronization between two platforms.
Great tech support
What do you like best about the product?
User friendly, easy to integrate and great technical support.
What do you dislike about the product?
The number of features for HTTP calls could be further increased.
What problems is the product solving and how is that benefiting you?
I need to pass data from my ERP to a vendor in JSON format. Workato is able to be the middleware to get all this automated and formatted.
Streamlined Automation with Intuitive UI
What do you like best about the product?
I use Workato for automations and building agentic AI bots. I appreciate how it allows us to create automations that connect different tools and automate answers and tasks for users. I like its easy to use and understand UI, and the recipe builder is very intuitive and snappy, making it easy to work with. I can build a recipe within an hour depending on the complexity. The integration with a lot of our tools is also a plus. Their support is generally available and helpful.
What do you dislike about the product?
It can take some time to get a response from their support team but isn't a hinderance. Getting a response from a human can take longer than expected.
What problems is the product solving and how is that benefiting you?
I use Workato to create automations and bots that connect different tools, simplifying tasks and enhancing efficiency.
A Comprehensive and Powerful That Delivers
What do you like best about the product?
Easy to use. It meets a lot of enterprise level requirements and very flexible in ways users can build solutions through the platform.
What do you dislike about the product?
I wish there are more Workato supported connectors. There's no way to monitor webtraffic so when running into rate limit issue, it is really hard to troubleshoot.
What problems is the product solving and how is that benefiting you?
Workato platform revealed previously unknown internal workflows, enabling us to standardize procedures across the organization. By grouping these workflows, we developed larger initiatives for greater efficiency.
Product with infinite flexibility
What do you like best about the product?
Workato makes our work easier, flexiable and scalable
What do you dislike about the product?
One area to cosider is link to help module is not easily accessable
What problems is the product solving and how is that benefiting you?
Connecting accross dirrent application and getting a centralised data
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