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Finance automation for billing
What do you like best about the product?
The easy integration with the available tech stack in Finance.
The recipe process is structured, and the tool has strong governance and flexibility
Customer Support and account managers are great professionals always going the extra mile to help you get onboarder
The recipe process is structured, and the tool has strong governance and flexibility
Customer Support and account managers are great professionals always going the extra mile to help you get onboarder
What do you dislike about the product?
Nothing major but there would be a learning curve for non-engineering professional. Team needs to be ready to allow training time.
What problems is the product solving and how is that benefiting you?
Revenue automation workflow
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Workato to save time
What do you like best about the product?
The simple boolean logic allows for the designs of recipes to become very intuitive
What do you dislike about the product?
No real clarity on the practices that are better
What problems is the product solving and how is that benefiting you?
Automation
Integrating systems and processes is a breeze with Workato.
What do you like best about the product?
Workato is easy to use, really powerful, and fun... but even better than all that is the constant improvements and new features added to the product. Workato is always moving in the right direction, from quality-of-life improvements to powerful new features that leverage AI, to the ability to easily debug recipes (scripts), this product is always ahead of the curve.
What do you dislike about the product?
I've been using Workato now for over three years and I haven't once regretted my decision to bring this into our organization. There really isn't anything I dislike about Workato.
What problems is the product solving and how is that benefiting you?
We have a number of internally developed applications. Workato makes it easy to share data between all of our internal tool AND external SaaS apps as well. We also send data from multiple sources into a Big Query database. Workato makes it easy to integrate with all our data sources and send that data to Big Query.
Workato is a great help in creating software integrations
What do you like best about the product?
I love the various features that Workato offers in streamlining software integrations. I also love the user interface and overall user experience of Workato. I love how easy it is to use and the speed and quality of the customer support. I admire the large number of connections that it offers to various applications. Aside from all this, I love Workato as I feel it is the best iPaaS platform.
What do you dislike about the product?
Overall, I love Workato, but if I had to choose something that I potentially dislike or would like to see improve over time, it would be the following: I would like to see some enhancements for integrating code into Workato such as Python or Ruby code.
What problems is the product solving and how is that benefiting you?
Workato is helping me integrate GLs from Portfolio+ to NetSuite as well as support nCino integration. Workato is central in the integration process.
The perfect tool to enable non dev teams to automate technical and business processes
What do you like best about the product?
It is so easy to hook up any given API to the service and integrate all the services you use in one place.
Additionally you don't have to worry about secret management as everyhting is securely stored and cannot be read from other users.
Furthermore the service is advancing more and more giving even more options to get the most out of the different services we use. Workato is really listening to customer feedback which is great to see.
Additionally you don't have to worry about secret management as everyhting is securely stored and cannot be read from other users.
Furthermore the service is advancing more and more giving even more options to get the most out of the different services we use. Workato is really listening to customer feedback which is great to see.
What do you dislike about the product?
I would say that Workato can still improve on making the service easier to use for people who have no understanding about data processing and scripting.
It is super easy to work with the service if you have at least a bit of technical backgroud but the hurdle for non tech teams to start working with it is still pretty high.
It is super easy to work with the service if you have at least a bit of technical backgroud but the hurdle for non tech teams to start working with it is still pretty high.
What problems is the product solving and how is that benefiting you?
We're automating basically all kinds of business processes from IT Support through Slack Bots, User Provisioning which includes all kinds of tools in our tech stack, Data transformation and sending of data from payment service providers and many more.
Automation at its finest
What do you like best about the product?
Scalability & Flexibility: Workato scales well with the business. Whether we're automating simple tasks or orchestrating complex workflows across multiple systems, Workato provides the flexibility and reliability to support growing use cases.
Business Impact: Workato has helped us significantly reduce manual work, eliminate human error, and accelerate time to insights and action — translating to real ROI and better employee and customer experiences.
We are able to scale and do more with a very lean team due to the efficienciy driven by Workato
Business Impact: Workato has helped us significantly reduce manual work, eliminate human error, and accelerate time to insights and action — translating to real ROI and better employee and customer experiences.
We are able to scale and do more with a very lean team due to the efficienciy driven by Workato
What do you dislike about the product?
theres not much to dislike about workato.
What problems is the product solving and how is that benefiting you?
We are able to quickly and efficiently build many integrations (0 -> 50 various integrations in 1 year)
We are pushing Workbots and interaction within Slack to centralize and make the processes more efficient and Workato has enabled us to do so.
We are pushing Workbots and interaction within Slack to centralize and make the processes more efficient and Workato has enabled us to do so.
Best UI for a "Low code - No code" integration tool
What do you like best about the product?
What I like best about Workato is its powerful automation capabilities combined with an intuitive, low-code, no-code interface. It allows both technical and non-technical users to integrate apps and automate workflows quickly. The vast library of pre-built connectors and community recipes speeds up implementation. I also appreciate its scalability and enterprise-grade features like error handling and version control. Overall, it boosts productivity and reduces manual work significantly.
What do you dislike about the product?
For Workato Embedded infrastructure it is hard to roll out updates on certain integrations for all Client Profiles at once.
What problems is the product solving and how is that benefiting you?
As an embedded customer, Workato helps us seamlessly integrate automation into our own product, delivering more value to our end users. It solves the challenge of building and maintaining custom integrations by providing a flexible, scalable platform we can embed directly. This reduces development time and allows us to focus on core product features. It also enhances our offering with powerful automation capabilities out of the box. Ultimately, it improves customer satisfaction and speeds up our go-to-market.
Workato - A clever tool that you need to automate tasks across your business.
What do you like best about the product?
What I like best about Workato is its unparalleled ability to simplify and minimize tasks through automation, fundamentally transforming business processes. Its integration capabilities are truly exceptional, seamlessly connecting with platforms like Slack, Salesforce, spreadsheets, and various APIs. This extensive connectivity is simply "out of this world."
What truly struck me, especially during my journey through the free Workato Academy (which offers not just invaluable knowledge but also certifications that validate your expertise), was the sheer number of use cases I discovered. These insights made it clear how Workato could reduce workloads by more than 80%. I found myself constantly brainstorming and creating projects that leveraged Workato, witnessing firsthand how it streamlines complex business operations, making them both simple and remarkably effective.
The ease of implementation was another significant advantage; what could have taken weeks was up and running in a matter of days. Furthermore, the frequency of use has been incredibly high, often without me even needing to open the Workato application directly. Its automatic handling of requests ensures that critical processes are continuously managed in the background. Honestly, without Workato, I can't imagine the extensive efforts and resources we would otherwise need to achieve similar results.
What truly struck me, especially during my journey through the free Workato Academy (which offers not just invaluable knowledge but also certifications that validate your expertise), was the sheer number of use cases I discovered. These insights made it clear how Workato could reduce workloads by more than 80%. I found myself constantly brainstorming and creating projects that leveraged Workato, witnessing firsthand how it streamlines complex business operations, making them both simple and remarkably effective.
The ease of implementation was another significant advantage; what could have taken weeks was up and running in a matter of days. Furthermore, the frequency of use has been incredibly high, often without me even needing to open the Workato application directly. Its automatic handling of requests ensures that critical processes are continuously managed in the background. Honestly, without Workato, I can't imagine the extensive efforts and resources we would otherwise need to achieve similar results.
What do you dislike about the product?
While Workato provides excellent free subscriptions for learners, my main concern is its complex pricing structure. If automated workflows (recipes) aren't meticulously optimized, costs can quickly become very high. This is because pricing often scales with usage, meaning inefficient recipe design can lead to unexpected and significant expenditures. This complexity demands a proactive approach to recipe design and continuous usage monitoring. Without a clear understanding of how each automated action impacts the bill, businesses might find the financial benefits of automation overshadowed by unforeseen costs.
Additionally, while customer support is generally responsive, I've found that the resolution isn't always satisfactory. For instance, when I encountered an issue where Workato was tampering with files during uploads to Salesforce, the support team requested a live demonstration at their convenience. This was challenging and ineffective for me, as I was reluctant to disclose sensitive information in that manner. A more desirable approach would have been for them to provide standard troubleshooting steps or a solution with clear instructions, rather than requiring a live session that presented privacy concerns.
Additionally, while customer support is generally responsive, I've found that the resolution isn't always satisfactory. For instance, when I encountered an issue where Workato was tampering with files during uploads to Salesforce, the support team requested a live demonstration at their convenience. This was challenging and ineffective for me, as I was reluctant to disclose sensitive information in that manner. A more desirable approach would have been for them to provide standard troubleshooting steps or a solution with clear instructions, rather than requiring a live session that presented privacy concerns.
What problems is the product solving and how is that benefiting you?
Workato excels at solving the challenge of complex and time-consuming data integration and automation, particularly for non-technical users. For instance, I was developing a project that needed to fetch data from a spreadsheet, process it, and then push it to Salesforce. Traditionally, this would involve direct integrations, extensive coding, and custom flows – a highly time-consuming process. Any future edits would have been a nightmare for the non-IT users this project aimed to serve. This is where Workato became a game-changer. With Workato, I could easily connect the spreadsheet and Salesforce using simple click actions. The drag-and-drop interface within the recipe builder allowed me to achieve the entire requirement without writing a single line of code. Updates or modifications also became a matter of a few clicks, and the easy monitoring features were incredibly helpful. Beyond the initial scope, I was also able to extend functionality by integrating with platforms like Slack and DocParser, adding valuable capabilities that were not even part of the original click-based requirements but proved immensely beneficial.
Seamless and empowering, enabling efficient, flexible automation across our systems.
What do you like best about the product?
What I like best about Workato is its endless possibilities and flexibility. It empowers us to automate complex workflows across multiple systems with minimal coding, while still allowing deep customization when needed. The platform adapts to virtually any use case, making it a powerful tool for both simple integrations and enterprise-level automation.
What do you dislike about the product?
Honestly, there’s nothing I dislike about Workato. It’s intuitive, powerful, and consistently meets our integration needs without major limitations.
What problems is the product solving and how is that benefiting you?
Workato is solving the problem of repetitive manual tasks by automating workflows across our tools and systems. This saves significant time, reduces human error, and allows our team to focus on higher-value work instead of routine data entry or process management.
Great customer support for developing recipes
What do you like best about the product?
Customer service agents are prompt, knowledgeable and friendly. They have a lot of inbuilt connectors.
What do you dislike about the product?
They are on expensive side. There are other competitors which cost much less than Workato.
What problems is the product solving and how is that benefiting you?
It helps transforming data and pushing it from one system to another.
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