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Pantheon allows us to focus on the things we are good at.
What do you like best about the product?
Pantheon allows us to quickly and easily set up a new project. Our team can then get right into the actual project without sinking many resources into just getting the infrastructure working. The multi-dev functionality allows us to test multiple different types of functionality on other branches.
What do you dislike about the product?
The pricing makes Pantheon unsuitable for smaller projects.
What problems is the product solving and how is that benefiting you?
Using Pantheon allows us to put fewer resources towards systems administration, freeing those resources up for our core competencies.
Recommendations to others considering the product:
The best solution we have found for Drupal hosting.
No downtime, great support
What do you like best about the product?
Our websites never go down. EVER. We've been with Pantheon for over a year. We host 150 websites, and they NEVER GO DOWN. This is amazing because we've worked with InMotion Hosting and other standard cPanel, dedicated server environments in the past, and we always had issues. We don't have a "developer" on our team, so we looked for a hosting solution that would provide us with hands-off "development." We're able to design on Wordpress and leave the tricky stuff up to Pantheon. Because Pantheon is set up in a dev,test,live environment, code changes can never be made to the live site. Gamechanger for our team.
What do you dislike about the product?
We're not able to pay with a credit card automatically. Instead, we have to reach out to get a unique payment link for a direct wire transfer. We've set up arrangements to pay twice a year, so it's not that big of an issue.
What problems is the product solving and how is that benefiting you?
We use to spend a lot of time fixing websites. Often a website would get updated, either the plugin or theme, crashing the rest of the website, and sometimes even the entire server. Our developer at the time didn't have a great way to minimize this, and we weren't in a dev-test-live environment. Pantheon changed that for us.
Reliability + Power at scale
What do you like best about the product?
Strong community. Flexibility in environment as well as maintaining environments.
What do you dislike about the product?
Upstream issues can be troublesome but they are quick to remidy. eComm workflow for updaating site.
What problems is the product solving and how is that benefiting you?
Multi-tier environment. Theme rollouts.
Recommendations to others considering the product:
Join the community/slack channel. Cost can be a bit high but the more sites you get on there the cheeper it becomes.
The workflow system has a very high learning curve for people who manage their websites but arent IT
What do you like best about the product?
the security of the workflow system is great.
What do you dislike about the product?
i wish there was a better walkthrough for how to use.
What problems is the product solving and how is that benefiting you?
It helps with making edits that don't show up live immediately.
Great Hosting, Great Company
What do you like best about the product?
Pantheon has always been reliable, and that's saying something when you're responsible for hosting a website with a lot of traffic! The test and live sites are easy to access and manipulate, which is awesome. And the cost is excellent! Updates are suggested in the stream which makes it easy for us to push those in the dev environment and then go live. We've never had an issue with Pantheon, and I am ever so grateful for that!
What do you dislike about the product?
I think if you're unfamiliar with development, you may find the back end not easy to navigate. I think Pantheon could create hovering guides for users who are less familiar with web hosting, updates, and development.
What problems is the product solving and how is that benefiting you?
Pantheon allows us to host our site easily, and for my organization, the cost is great. In the nonprofit space, you really have to pay attention to budget. We also have a very small team that works with our website in-house, and Pantheon makes it very easy for us to stay on top of updates, back ups, and any issues Pantheon should flag for us. The ease of use is important for our own bandwidth.
Rock Star Hosting
What do you like best about the product?
The speed is almost always excellent. The support is second to none.
What do you dislike about the product?
Some of my development team need to do customization that is beyond what Pantheon allows for Wordpress but that is rare.
What problems is the product solving and how is that benefiting you?
Uptime, stupendous support, workflow (although it took me a minute to get with it), client hand-off for ownership.
Pantheon is awesome
What do you like best about the product?
Deployments, SSL certs, Pantheon support
What do you dislike about the product?
I can say Pricing is little more than other providers not particularly Drupal
What problems is the product solving and how is that benefiting you?
Easy deployments, Easy developments with own development environment
Longtime user
What do you like best about the product?
The user interface is the best around everything is simple and just works
What do you dislike about the product?
Its a bit on the pricey side but worth it
What problems is the product solving and how is that benefiting you?
Easy deployment and backups saves a lot of devops time.
Recommendations to others considering the product:
Definitely use them if you want to save time on devops
Best-In-Class Drupal & WordPress Hosting
What do you like best about the product?
Pantheon's chat support is quick to respond whenever there are issues, and they are very knowledgeable about their platform, as well as general Drupal and WordPress issues that come up from time to time. We have a representative helping us get all of our client sites moved over to the new Advanced Global CDN. He's been very helpful with organizing the sites and letting us know what steps we need to take, as well as helping us out with the reporting dashboard. I feel like our account representative is receptive to any concerns we have and they work with us to come to a solution that's beneficial for everyone.
What do you dislike about the product?
There are a few platform considerations you have to account for when choosing to host on Pantheon that can make things a little complicated, but we've found workarounds for almost everything. The biggest concern I have currently is the outdated Solr server version available on the platform, but I know that they are actively working on a solution.
What problems is the product solving and how is that benefiting you?
Top Floor is a marketing agency that also builds websites for our clients and hosts them on Pantheon. Pantheon takes all of the server management work out of our hands, so we don't have to worry about things like server maintenance, uptime, security, etc. One significant benefit is that the Pantheon platform receives patches for any Drupal security advisories before the advisories are released. Because of this, our sites are safe from attacks, even if we're not able to patch the individual websites right away.
Lead web developer
What do you like best about the product?
Aside from the DrupalCon parties? The customer service is great.
What do you dislike about the product?
Can be expensive if you aren't an enterprise with a big budget.
What problems is the product solving and how is that benefiting you?
Website ecosystems
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