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Reviews from AWS customer

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    Education Management

Great experience

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
It works great and gives me a great opportunity to test drupal.
What do you dislike about the product?
I dont have any complaints off the top of my head.
What problems is the product solving and how is that benefiting you?
Practice with drupal without dedicating a server.


    Scott O.

Great tool for growing organizations

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Version control, SFTP/Git flexibility, speed and reliability. It is a true professional hosting environment at a fraction of the cost and difficulty it would take to roll our own servers at scale.
What do you dislike about the product?
price is a big jump from shared hosting services. Seems worth it, but it is still a difficult jump. occasionally it can be a bit tricky for non tech staff to navigate simple things like wordpress upgrades.
What problems is the product solving and how is that benefiting you?
Our old hosting was slow and got bogged down with heavy traffic. Today we don't have to worry about server load when we plan online events that correspond to our large scale "real world" events.
Recommendations to others considering the product:
Do it. It is a solid tool for Wordpress users. The speed jump from shared hosting is very obvious.


    E-Learning

Ease for Medium Size Education Outfit

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Pantheon's ability to keep their host installations updated is key: when in the past, we've had to do the tedious task of updating it ourselves.
What do you dislike about the product?
There is a bit of a learning curve when you're used to doing things "your own way" even when that way has been negated by Pantheon's host services.
What problems is the product solving and how is that benefiting you?
Keeping educational sites running and updated.
Recommendations to others considering the product:
If you want an all-in-one hosting solution that will keep your wordpress or drupal sites secure, you just need to look to Pantheon.


    Research

Designing and maintaining a work website

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Pantheon has easy to select options and the workflow to push updates to our website is intuitive.
What do you dislike about the product?
In the past, customer support took over a day to reply to a question of mine. This is alright because it was solved, but I would have preferred a quicker answer.
What problems is the product solving and how is that benefiting you?
It has helped our workplace have a viable, visible, and easily updatable website. We have noticed an uptick in inquiries from members of our field reaching out to us following its launch.
Recommendations to others considering the product:
It works great with Wordpress. Had a good experience with Pantheon so far.


    Internet

Painless Switch, Increased Performance, Greater Efficiency

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
The version control and dev / test / live structure are huge gains for us. The write-only live site files improves security, the free SSL certificates are a bonus, and the lack of a bundled email service helps us recommend services such as G Suite instead of having to wrangle the headache of email ourselves. .
What do you dislike about the product?
Not being able to host DNS at Pantheon is a minor inconvenience, but we understand the reasoning behind it. We did have to make adjustments to our WordPress SOPs re: security (Wordfence), caching (WP Super Cache) and site optimization (.htaccess code snippets and redirects), but it was easy enough to adapt our processes to accommodate Pantheon's preferred workflows.
What problems is the product solving and how is that benefiting you?
With Pantheon's container-based platform, we were able to reclaim a large part of our time that was previously being spent performing server admin tasks. Version control was also something we'd struggled with implementing in the past, and Pantheon's integrated solution makes it a breeze. The multidev option also allows us to grant access to


    Santina C.

Panthon is great for managing sites within your agency

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
I like that there are 3 environments for every site: Dev, Test, and Live. At first, the interstitial step (Test) may seem superfluous. Anyone who has worked with WordPress, however, understands that it's tricky to edit code while the client enters content. Pantheon makes the process a little less painful. It's also great that one can bill the client directly from the Pantheon portal. Less financial worry & fuss.
What do you dislike about the product?
The system is locked down for (I assume) security reasons. I would prefer to have unfettered ssh access to my servers. This feels like a small inconvenience for how well the service works with client work.
What problems is the product solving and how is that benefiting you?
Currently we are using Pantheon for web hosting, so we don't have a lot of need for other apps. I see, however, that Node.js is installed on the server. I am interested in learning what it can do.
Recommendations to others considering the product:
Use Pantheon for easy web hosting and release management.


    Marketing and Advertising

great platform

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
easy to use and the 3 different environment
What do you dislike about the product?
needs more graphics make user friendly
What problems is the product solving and how is that benefiting you?
website hosting


    Marketing and Advertising

Great hosting platform and customer service

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Pantheon offers us significant increases in efficiency with tools like Terminus. We are able to cut out significant dev ops time because of these tools.
What do you dislike about the product?
Payment system seems to be buggy, we have had a few clients complain that they aren't able to use payment invites and we often need to resend invitations.
What problems is the product solving and how is that benefiting you?
We migrated to Pantheon from legacy hosting, which was a billing nightmare. Billing clients individually for hosting, was a massive lift for AP, which was solved by billing clients directly through Pantheon.
Recommendations to others considering the product:
Do it.


    Alex Y.

Pantheon is the best for multi-enviornment development for wordpress sites

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
I love that Pantheon gives you the ability to have multiple environments (dev, test, and live) as well as mult-dev branch environments as well.
What do you dislike about the product?
I wish that they gave you a little more access to the filesystem. Having every directory locked down except for the uploads directory can be troublesome. Also, the switch to Google Cloud from AWS has drastically increased the TTFB. That is a huge "dislike".
What problems is the product solving and how is that benefiting you?
Git/automatic deployment.


    Melissa L.

UI makes everything easy

  • July 17, 2018
  • Review provided by G2

What do you like best about the product?
Deploying to multiple environments are as easy as clicking a button. I also like the multi-dev option as well.
What do you dislike about the product?
Pantheon does send out a lot of emails that are sometimes unnecessary - the sales people can sometimes be a little pushy too.
What problems is the product solving and how is that benefiting you?
We are using the multi-dev environments to create easy and fast sale demos to promote one of our products.