Comprehensive features in one platform improve project management
What is our primary use case?
In
Unqork, I worked in different industries including insurance, banking sectors, pharmacy trials, and real estate. Currently, I am working on a financial investment project. Throughout these six projects in
Unqork, we used it to integrate different systems, store databases, create workflows, case use cases workflows, and dynamic UIs, dashboards. We used almost all areas such as services and APIs, with most of them using data workflows where we manipulated data as per our requirements.
When I started working in Unqork, it was just entering the market. This is why we did not have proper predefined use cases in Unqork, and even now they are not fully available, only small snippets. We used these snippets, and from academic training and boot camp, we started developing small POCs before joining real-time projects. We developed cases based on experience and learned extensively. Based on our experiences, Unqork has also evolved significantly. Since 2021, there have been numerous changes in Unqork, including the designer portal, canvas, securities, and other features. We have implemented all new functionalities and features delivered by Unqork in quarterly patches.
Currently, I am working with a client where there is an agreement between the client and Unqork itself. Unqork provides software to the client under this agreement, and simultaneously, the Unqork product team uses this client environment as an early access environment. We are maintaining six projects - three completed and three in progress. They conduct experiments on live servers where applications are being used by different region users. The version I am using (71680) is not yet available in the market, as we have early access approximately six to seven months ahead.
What is most valuable?
Unqork provides everything by default as a tool. In the admin portal, we can configure everything related to module management, API management, roles, and groups immediately. We can maintain and manage services, databases, and almost everything in a single portal and tool. This is what I appreciate about Unqork. The platform has plugins, data workflows, and components, which we use extensively when approaching technical aspects.
The drag-and-drop functionalities in Unqork's developer portal are comprehensive. In the Unqork canvas, all components such as notepads, text areas, text fields, radio buttons, checkboxes, and drop-downs are provided without requiring code. Unqork provides default styling options, and if a project requires additional styling, it only needs minimal customization. Configurators do not need to write code for simple predefined elements in Unqork. This feature is similar to Pega, which I worked with in the past, but Unqork appears more advanced.
What needs improvement?
There are numerous areas for improvement in Unqork. For example, while they are replacing view grid with Vega grid, the Vega grid lacks certain features available in the view grid. In the view grid, we can have buttons against each row and events against each row event, which is not available in Vega grid.
Case management functionality is not currently available. Regarding versioning, while it is available to the market, it is not optimal. If versioning is deployed on any application, rolling back is not possible. When multiple people work on the same module in different versions or branches, merging can overwrite changes. The merging technology needs improvement in Unqork.
Connecting to the database is straightforward, but querying MongoDB and getting results requires additional effort. Case management is still unavailable to the general market. We attempted to implement it but had to step back as it did not meet all business functionalities. The Vega versioning also presents development challenges despite business interest.
For how long have I used the solution?
I received training in Unqork during the last quarter of 2020. I have over 4 years of experience in Unqork since 2021, and I am currently working on Unqork projects.
What was my experience with deployment of the solution?
I have not personally encountered deployment issues, though some colleagues have faced challenges specific to their design style. Upon reviewing their code within my company, I found that these issues could be resolved through enhanced codes and configurations.
What do I think about the scalability of the solution?
Regarding scalability, performance shows some lag when retrieving data, loading styling, and loading pages. The speed and performance when connecting with different systems can be improved. I reported these concerns to the product team during one-on-one calls with the Unqork product team.
On a scale, scalability rates at 8 or 8.5, with room for improvement of 1 to 1.5 points. The platform still needs to incorporate AI, voice technology, and service request technology. For customer care applications, call integration directly into the application rather than phone systems would be beneficial.
How are customer service and support?
Unqork support is very effective. All requests raised have been addressed or received timely responses. The Unqork community portal and academy provide extensive information, with 60 to 70% of required information readily available. For additional inquiries, service requests receive prompt responses.
How would you rate customer service and support?
What other advice do I have?
Anyone, including freshers, can learn and start practicing in Unqork. I would rate this solution 9 out of 10.
Unqork includes multiple tools within its UDLC toolkit portal. It provides a release management application where users can select modules, data collections, applications, and workflows for promotion. The promotion process is straightforward and easy to learn.
Infosys, my current company, provides support and development for Unqork. Some companies partner directly with Unqork for product-related support. When product issues arise, service requests can be handled either by direct Unqork team members or partner companies.
In Unqork terminology, the term 'configurator' is used instead of 'developer'. Configurators do not need to write code for predefined elements in Unqork. While this feature is similar to Pega, Unqork offers more advanced capabilities.
Which deployment model are you using for this solution?
[Answer to 'Which deployment model are you using for this solution?' from the text]
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
[Answer to 'If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?' from the text]
Enables rapid project delivery through dynamic functionality
What is our primary use case?
Mostly we build finance applications and insurance and finance. These days we stick to finance rather than insurance. In the beginning, we used to build insurance applications as well. That is all from the past experience I have.
What is most valuable?
What I appreciate best about
Unqork is the dynamic refresh feature. It refreshes the modules or whatever data dynamically. We can complete applications faster compared to other platforms such as Pega,
Appian, or others. That is what I hear and what I have seen also. That is the biggest achievement we can accomplish using
Unqork. I'm not criticizing other technologies but we can achieve results faster compared to other technologies. The security level is also good. The drag and drop functionality in Unqork is very nice actually. When compared with other technologies or
BPM technologies, it performs well. There is no need for technical experience or coding knowledge to work with Unqork. Users can easily learn from the documentation, debug, and develop.
What needs improvement?
I might have faced a problem with scalability. They are implementing a new version, which is not so good according to what I have heard from other configurers from other companies. Rather than moving to other versions, they should enhance the performance.
For how long have I used the solution?
I have been using Unqork for more than three and a half years, approximately 3.6 years.
What do I think about the stability of the solution?
Sometimes we encounter issues, but not frequently. Unqork is very reliable most of the time, with rare exceptions. We have experienced issues that can be resolved within three to five days because they deploy developments monthly. Due to that reason, it might affect performance or technical aspects, but they can resolve it. From a data breach perspective, it does not get affected. Only the performance aspect gets affected. For stability, I would rate it a nine.
What do I think about the scalability of the solution?
My impressions of the scalability of Unqork are positive regarding the development of code and configuration. The workflow method and the module-based methods are good features.
How are customer service and support?
The support in terms of tickets we raise is good, but if there is an issue or breakdown in the environment, it takes some time for them to resolve the issue. Otherwise, they have a good supporting team.
How would you rate customer service and support?
How was the initial setup?
Regarding the initial setup, I find it straightforward. We just need to connect with their team and ask for devops-related requirements. They can install it and implement things according to the company's needs.
What other advice do I have?
Anyone can use Unqork.
Every month, there is a new improvement in performance, component enhancement, new components, technical aspects, features, and security. The only observation about Unqork technology is that initially they provide basic devops services. If you want to increase the service for performance, we need to raise a request. There are basic, primary, secondary, and enterprise versions. Based on the investment in Unqork servers, the response time varies. For their support, I would rate them between seven to eight. I would recommend this product to other people. My advice is that if organizations want low cost with good features and good productivity, they can use this technology. Overall, I rate Unqork a nine out of ten.
Fast UI creation and responsive support improve project efficiency
What is our primary use case?
I am using
Unqork in the insurance and finance domain. I work in India, and most projects come from companies we term as 'onshore.' Currently, I am working with Transamerica, an insurance company, and previously, I worked for the Commonwealth Bank of Australia.
What is most valuable?
The major differences with
Unqork compared to other platforms include its drag-and-drop functionality, which makes it a low-code, no-code platform. Despite being launched in 2017 and having limited external documentation, it provides an internal platform for help. Unqork has partnered with
MongoDB for database support within applications. I can create a fully-fledged UI much faster compared to traditional coding. For example, what might take a day using conventional methods may only take an hour or two with Unqork.
What needs improvement?
There are few aspects that need improvement. I can't find any documentation or instructional videos on YouTube. Learning requires going through certifications that can take several months. There's also a community page, but it doesn't offer instant responses like AI-powered platforms. Another issue is with design compatibility; Unqork has its own styling which often conflicts with designs provided by clients, requiring custom CSS to adjust without disturbing the existing styles.
For how long have I used the solution?
I have been working with Unqork for three years.
What was my experience with deployment of the solution?
There were challenges like integrating certificates for
SSO and HTTP, but these were quickly resolved by the Unqork team, who are highly responsive through their
Zendesk ticket system.
What do I think about the stability of the solution?
I have been using Unqork for three years and have not faced any kind of stability issues. The only limitation is the lack of external documentation.
What do I think about the scalability of the solution?
I haven't observed any scalability issues. Our projects contain multiple modules, and Unqork allows creating databases within its containers, offering great flexibility without any concerns.
How are customer service and support?
The Unqork team is highly available and responsive. They offer solutions quickly, and I rate their technical support as excellent.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before working with Unqork, I have used low-code/no-code platforms like
Bubble UI,
Workato, and
Boomi by Dell for previous projects.
How was the initial setup?
The initial setup was straightforward. For basic tasks, all it takes is dragging and dropping components, making it very easy to use. Certificate integration is simple, requiring string input to update.
Which other solutions did I evaluate?
I have worked with other low-code/no-code platforms like
Bubble UI and
Workato but not as direct alternatives to Unqork.
What other advice do I have?
I would rate Unqork around eight out of ten. It is a good platform, but the lack of external resources and documentation makes solving issues challenging. For API endpoints, Unqork requires manually checking modules, unlike the ease found in traditional coding. For these reasons, Unqork scores less in some areas despite its strengths in quick development and built-in resources.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Codeless architecture empowers effective collaboration and offers robust security features
What is our primary use case?
I use
Unqork as a no-code, low-code tool to create dashboards, create APIs, and build complex applications.
What is most valuable?
The first valuable feature of
Unqork is its codeless architecture, which eliminates the need to write traditional code. It also has collaboration tools that help teams work together more effectively, speeding up problem-solving and development activities. Additionally, Unqork offers security monitoring, threat detection, and incident management, along with role-based access control to manage application access.
What needs improvement?
I suggest improving the role-based area, particularly the token management. Instead of sending tokens via email, they could be forwarded to a client authentication number. Additionally, handling of conditions in coding areas could be enhanced by eliminating the need for coding when dealing with multiple conditions.
For how long have I used the solution?
I have been working with Unqork for around 3.2 years.
What was my experience with deployment of the solution?
Deployment generally takes about two to three days after thorough testing. We first ensure that everything works well in lower environments before deploying to production and then to UAT.
What do I think about the stability of the solution?
I rate the stability of Unqork as seven. However, sometimes during testing, if there's a mistake in nested areas or with IF else conditions, it requires extra effort to diagnose issues. Improvements could also be made in creating dashboards.
What do I think about the scalability of the solution?
I would rate scalability as six. Unqork needs improvements, especially as operations may halt unexpectedly during testing. Its speed may not match that of traditional programming activities, especially when dealing with front-end designs.
How are customer service and support?
I would rate the technical support as five. While it's generally considered very good, it could still be improved.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I was previously using SQL. As a fresher, I focused on SQL, but by the help of my manager, I got the opportunity to work with Unqork, which I've been pleased with.
How was the initial setup?
I would give the initial setup experience an eight. Even with some coding background, I found Unqork flexible and easy to work with, which encourages me to advance in this technology.
What about the implementation team?
Only one person is generally needed for deployment activities, which take around one hour.
What's my experience with pricing, setup cost, and licensing?
Unqork's pricing is premium. It's structured on a per-user, per-month basis with tiered plans depending on features and scale. This price is seen as justified and offers good value for money.
Which other solutions did I evaluate?
I mainly focus on no-code tools, specifically Unqork and power automation. Although I started practicing power automation, manual testing still requires more development skills.
What other advice do I have?
Overall, I rate Unqork as eight. I would recommend it, especially to those without coding backgrounds. It provides opportunities for them to grow in this technology.
Which deployment model are you using for this solution?
On-premises
No-code environment enables seamless application creation and modernizes systems
What is our primary use case?
I worked for a client that was a bank, UBS. My responsibilities involved resolving application bugs, translating documents for
Unqork, creating integrations, interfaces, workflows, and data flows.
What is most valuable?
The platform is a no-code environment, making it easy to create applications by dragging and dropping components. It allows easy workflow creation and integrates with external resources through API components, benefiting financial services and modernizing legacy systems.
What needs improvement?
Unqork could benefit from allowing more flexibility in creating projects and extending them to other languages like JavaScript, Angular, or React. While I understand the limitations of SaaS, such an option would be useful.
For how long have I used the solution?
I worked with Unqork for two years.
What was my experience with deployment of the solution?
Deploying new features and resolving bugs was straightforward. By accessing Unqork's administration part, I could transfer modules between development environments in about ten minutes.
What do I think about the stability of the solution?
The solution is stable. However, performance may suffer with complex projects, leading to delays. Although stable, these delays can affect user experience during transactions due to multiple API connections.
What do I think about the scalability of the solution?
Unqork is scalable, with an ease of connecting through APIs. However, ensuring scalability requires following specific steps, or it might be compromised.
How are customer service and support?
Although I didn't interact directly with customer support, I found their community and documentation very helpful, providing detailed guidance on various tasks.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Unqork, I worked with
Siebel from Oracle, a
CRM. Unqork is easier to work with due to its no-code platform.
How was the initial setup?
The initial setup of Unqork was straightforward, especially for creating user interfaces. It doesn't require configuring screen sizes, making it accessible on different devices easily.
What about the implementation team?
An additional team is not needed unless the project is large. In such cases, having developers and a cloud team focused on API development is beneficial.
What other advice do I have?
I would rate Unqork as an eight out of ten. I appreciate its low-code development features and ease of use, despite some performance issues and limited flexibility.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Enables faster development cycles with no-code cloud solutions
What is our primary use case?
I was using
Unqork for a fintech company where we were building their system, like from the home page, to the login page, and then back to the home page. It streamlined operations, especially in connecting to databases and handling frontend security concerns without writing code.
What is most valuable?
Unqork's no-code platform supports Platform as a Service. It includes built-in templates and systems, providing a fast service that allows a single person to handle tasks that would otherwise require several developers. The system's inherent security and ease of use in creating cloud solutions without code greatly enhance efficiency. It runs on the cloud base, fully leveraging partnerships with
AWS, and supports temporary databases for testing. The platform drastically minimizes the lines of code required, significantly speeding up the development cycle.
What needs improvement?
Utilizing Unqork's system for global libraries could enhance efficiency. Currently, developers create separate libraries, which complicates understanding and use. Additionally, integrating Unqork with some third-party systems, like
Salesforce, is difficult. Improvements in these areas could greatly enhance its usability.
For how long have I used the solution?
I have been using Unqork for around two years.
What was my experience with deployment of the solution?
In terms of setup, once an account is registered with Unqork, it becomes easy to use. It does not require significant maintenance. Even a new developer can handle client setups.
What do I think about the stability of the solution?
Unqork offers good security compliance with standards like SOC2 and HIPAA. However, there were some difficulties integrating it with
ServiceNow and
Salesforce. Connection with legacy systems and third-party APIs is generally easy.
What do I think about the scalability of the solution?
Unqork is fully cloud-based and can utilize services from
AWS, ensuring data availability across different databases. Healthcare and fintech industries are beginning to recognize its efficacy. Its cloud infrastructure simplifies global access to data and services without the fear of losing data.
How are customer service and support?
When I had questions or encountered issues, support usually resolved them within 24 hours. I would rate the technical support at eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Besides Unqork, I have used
Appian, Outsystems, and
Mendix.
How was the initial setup?
The initial setup requires just an account registration. If the organization is registered, it simplifies the process significantly.
What about the implementation team?
A team of four to five developers, alongside a manager, worked with Unqork on the projects.
What was our ROI?
In terms of ROI, while specific numbers are not provided, two to three projects saw a twenty to thirty percent reduction in workload, indicating a profitable pricing structure.
What's my experience with pricing, setup cost, and licensing?
Specific details on pricing and licensing are unknown, but buying licenses for multiple teams can become costly.
Which other solutions did I evaluate?
In the no-code space, I have used and evaluated Outsystems and
Mendix.
What other advice do I have?
Overall, I would rate Unqork an eight out of ten. It's a promising new technology, and while gaining expertise in it can be challenging due to its novelty, it offers great opportunities for those willing to take the plunge. The goal should be to simplify processes further and encourage experienced professionals in Unqork. I rate the overall solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Efficient low-code development boosts productivity and reduces time complexity significantly
What is our primary use case?
Initially, I started working with
Unqork for our real estate clients, creating a platform where users can list, sell, and rent properties. The platform was interactive, allowing clients and consumers to engage in property transactions. I also worked on a digital onboarding platform for Transamerica to simplify the onboarding process of clients for retirement plans and fund management. The goal was to convert traditional, lengthy processes into quick, digital ones.
How has it helped my organization?
Unqork has helped reduce the time complexity and development time significantly. Tasks that traditionally took two days can be accomplished in four hours with Unqork, thus saving time and money.
What is most valuable?
Unqork is a low-code, no-code platform that provides pre-built functionalities, allowing quick development by just dragging and dropping components. It supports both front-end and back-end development, being cloud-based, offering flexibility in usage. I can use Unqork for front-end, back-end, or both, enabling seamless integration with existing systems. Unqork sets up development, QA, UAT, and production environments in the cloud, facilitating easier testing and deployment. Improvements over time include features like version control which have enhanced its functionality significantly. Though there were issues initially with features like branching, Unqork has been improving day by day.
What needs improvement?
Although Unqork has made improvements in development view, I suggest focusing on data handling and integration performance, especially with higher data volumes. This includes making platforms smoother for high data volume handling. Another area I would like to see enhancements is regarding sophisticated development UI; more focus should be on performing optimally than having a sophisticated developer UI.
For how long have I used the solution?
I have been working with Unqork for more than three years.
What do I think about the stability of the solution?
Unqork is generally stable and reliable when following the best practices and recommendations provided by Unqork's documentation. Issues arise when developers do not adhere to recommended guidelines, leading to performance degradation.
What do I think about the scalability of the solution?
Unqork benefits business projects by speeding up development time. However, when developing large platforms with significant traffic, there are scalability challenges, which might affect performance.
How are customer service and support?
Unqork's technical support is efficient, allowing users to create tickets directly within their environment. I have had positive experiences where issues were addressed promptly within 48 hours.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have not worked with other low-code, no-code solutions before using Unqork.
How was the initial setup?
Initial setup is straightforward as Unqork is cloud-based. Clients receive all the necessary credentials and rights, making it easy for users to log in and start development.
What about the implementation team?
The simplicity of Unqork's setup allows for easy user management and permissions configuration.
What was our ROI?
The platform offers a mid-range pricing model, similar to other solutions in the market, leading to reasonable cost savings and ROI.
What's my experience with pricing, setup cost, and licensing?
My knowledge is limited to Unqork’s certification pricing; I am not aware of specific platform pricing.
Which other solutions did I evaluate?
I explored another platform called
Decisions but found Unqork to be simpler and more understandable.
What other advice do I have?
I recommend Unqork for internal platforms and domains like insurance with manageable traffic. However, I am cautious about recommending it for public platforms with high traffic until improvements in handling large data volumes are made. I rate Unqork as an eight out of ten for its overall functionality. Overall, I rate the product eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
User-friendly platform enables seamless navigation and efficient performance testing
What is our primary use case?
I was a performance tester at
Unqork for around one and a half years. I worked specifically with the
Unqork dashboard application, thoroughly testing its performance and navigating different functionalities within the platform.
What is most valuable?
Unqork is user-friendly and allows easy navigation for users without technical knowledge. It provides the ability to renew policies after expiration without needing to recreate them. Once the application is fully developed, it becomes highly stable, allowing for effective performance testing. Its scalability is notable with low page load time, and it supports numerous functionalities easily.
What needs improvement?
I would like to see more detailed information on policies, as some are defined using technical language.
For how long have I used the solution?
I worked with Unqork for around one and a half years.
What was my experience with deployment of the solution?
During deployment, some code changes required me to rescript performance testing scripts, which is a standard practice whenever there is a change in code.
What do I think about the stability of the solution?
Unqork is stable once about 90% of the application is developed. Its stability improved significantly after the initial stages of development.
What do I think about the scalability of the solution?
Unqork's scalability is great. It loads pages quickly, even with numerous submission IDs and test data on the dashboard, which is advantageous.
How are customer service and support?
I reached out for Virtual Machines (VMs) needed for performance testing with 100 users. The interaction was helpful.
How would you rate customer service and support?
How was the initial setup?
The initial setup involved working in a three-week sprint cycle with user stories. Deployment occurred every sprint, progressing from test to production stages.
What about the implementation team?
I was the only performance tester among six to seven developers, two leads, and two managers, along with three to four manual testers.
What was our ROI?
Unqork provided cost savings as I managed all performance testing tasks single-handedly.
What's my experience with pricing, setup cost, and licensing?
During rate and price calculations, when fields were entered and the calculate button clicked, the process initially took 18 seconds to load, but after resolving a bug, it took only 10 seconds.
Which other solutions did I evaluate?
I have not worked with any other no-code solutions apart from Unqork.
What other advice do I have?
I would recommend Unqork to others because it offers extensive functionalities and provides a good opportunity for learning. I rate Unqork nine out of ten overall.
Dynamic refresh and seamless upgrades enhance application performance
What is our primary use case?
Our primary use case for
Unqork is a medical, hospital-based application where users can book appointments with providers, schedule or reschedule appointments, check provider availability, and check the distance from the patient's location to the provider's location. It also allows users to book virtual visits, which means appointments can be made for online consultations. These facilities are all available within our system.
What is most valuable?
Unqork has a valuable feature known as dynamic refresh, released last year. This feature improves performance by loading only the required page on demand instead of loading the entire content page. This dynamic refresh significantly enhances performance. Additionally, the integration capabilities are robust, with administrator features like API parameters and TLS security ensuring secure data transfer. Unqork’s seamless upgrade system ensures bug-free production environments.
What needs improvement?
Unqork needs improvement in mobile application support, as competitors offer this feature. Additionally, performance on the no-code platform needs enhancement to match the speed of coding websites, as the initial load time could be optimized.
For how long have I used the solution?
I have been using Unqork for more than three years.
What was my experience with deployment of the solution?
The deployment process for Unqork is straightforward, as it is a cloud-based application. Configuration is done through their interface, and once published, it automatically deploys to Staging. The process from Staging to QA requires selecting and promoting modules, which is easy via Unqork's interface.
What do I think about the stability of the solution?
I rate Unqork's stability as an eight out of ten. There are some restrictions, and as a new platform, it lacks external community support that other platforms have.
What do I think about the scalability of the solution?
I rate Unqork's scalability as eight out of ten. Unqork consistently works in the background, releasing new components, and provides comprehensive documentation. The community support is excellent, with quick response times to queries.
How are customer service and support?
The technical support from Unqork is rated as eight out of ten. Sometimes, they struggle to understand our exact queries and may categorize critical issues as lower priority.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Unqork, I was involved with Java tools for coding and SQL databases. Unqork's no-code platform eliminates the need for extensive database management by using
MongoDB internally.
How was the initial setup?
The initial setup of Unqork is rated seven out of ten. Some restrictions and dependencies on Unqork exist, particularly in mobile applications and customization, which can be challenging.
What about the implementation team?
Approximately ten people were involved in the development of Unqork, but only three handled the deployment. Each person managed different stages of deployment: Staging to QA, QA to UAT, and UAT to Production.
Which other solutions did I evaluate?
Before choosing Unqork, we evaluated other options. However, the ability to release a full application rapidly with Unqork was a key factor. They also provided a dedicated point of contact for any issues.
What other advice do I have?
I would rate Unqork an eight out of ten overall. I deducted points due to the lack of mobile application development and certain customization restrictions.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Facilitates fast UI development with minimal effort and quick turnaround while offering seamless environment transitions
What is our primary use case?
I brought
Unqork into my organization primarily as a self-service tool or as a tool for allowing developers and operations teams to build quick UIs. A lot of our client experiences, self-service experiences, form applications, and similar applications are built on the
Unqork platform.
What is most valuable?
The feature of being able to stand a UI with minimal effort and a very quick turnaround is valuable. It allows for easy editing and rapid release to the higher environment without much hassle of processes. The tool does not require heavy management of infrastructure like servers. It is well packaged and sleek, enabling fast changes. The velocity with which I can convert a POC into an implementation or even come up with a POC or an idea is much faster with Unqork.
What needs improvement?
Unqork is not an extremely mature solution. Many things that I worked with them on were functionally basic but missing from the platform. The product lacks the maturity of a more established product, like
Appian, which is more of an industry standard. Some basic functionalities were missing, such as version control, which was only introduced recently. There is some degree of inconvenience and maneuverability issues. The product is not an ideal choice for all of a big organization’s tools.
For how long have I used the solution?
I have been using Unqork for more than almost four years, around three and a half to four years.
What do I think about the stability of the solution?
There have been no significant stability issues where the entire platform went down. However, as a SaaS platform, they release enhancements regularly, which can occasionally disrupt existing functionalities. This is a general issue with SaaS providers and not unique to Unqork. Despite this, I would still rate the stability of the solution highly.
What do I think about the scalability of the solution?
The solution is scalable, largely dependent on how the SaaS environment is sized and the contract. I have never encountered an issue with scalability in our setup.
How are customer service and support?
The support is good with decent coverage. It is a paid service, and the level of support corresponds to what I pay for. They are decent and responsive, but the prioritization of requests could improve. The support team's quality can vary, with some resources more efficient than others. Overall, I would rate the service around eight or nine.
How would you rate customer service and support?
How was the initial setup?
I do not need to handle the initial setup as they offer SaaS offerings, which include multi-tenant deployment. This means there is no need for complex initial setups from the user's end.
What's my experience with pricing, setup cost, and licensing?
I can negotiate good deals with Unqork. While it is difficult to compare value propositions directly, I do not consider it overpriced. In my experience, it seemed somewhat underpriced, possibly due to being an early adopter. Overall, it is reasonably priced in its competitive segment.
Which other solutions did I evaluate?
I am very intimately familiar with the cost pricing of
Appian.
What other advice do I have?
I would recommend Unqork but emphasize setting clear expectations on what it can accomplish. It is not a silver bullet for all UI automation needs. I need to be sure about my use cases before using Unqork, as not everything UI-related can be done with it. Overall, I would rate Unqork an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
