Vonage Contact Center (VCC)
VonageReviews from AWS customer
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Easy to use and allows me to call and text from anywhere
What do you like best about the product?
I can easily call or text from anywhere from my business phone number without having to worry about being in my office to receive and make calls.
What do you dislike about the product?
It would be nice if it automatically opened when starting my computer.
What problems is the product solving and how is that benefiting you?
It is solving the previous inability to receive and make calls from my business number when not directly in my office.
One of the most useful dialer
What do you like best about the product?
Vonage offers one best features among others that we can keep a check on our daily number of calls and segregates them in proper categories and also tells about your talk time.
What do you dislike about the product?
Least helpful feature in Vonage is that when a incoming call appears it does not allows us to copy the number. Sometimes there are no name on numbers and it will make things easy if we can copy those numbers and search them in our database to find who is calling.
What problems is the product solving and how is that benefiting you?
Vonage is really helping us to track our daily calling performance efficiently and keep a self performance track from "Reports".
Good VOIP product
What do you like best about the product?
Very User-friendly product with a good number of features. Easy to integrate and implement with the system. Good customer support and frequently used for daily use.
What do you dislike about the product?
While we are on the call, the number will not get copied, and sometimes it becomes a challenge
What problems is the product solving and how is that benefiting you?
Constant updates to imporve is highly benefitted.
Review for vonage
What do you like best about the product?
Vonage is very useful Voip Application, it has clear voice quality, text messages facility is also very good, it has video calling function also. this is the application i am using frequently. if we face any technical issue, there customer support helps us.
What do you dislike about the product?
There is bit Network issue in this application, some time call is hanging up in mid of conversation with the candidates,
What problems is the product solving and how is that benefiting you?
very useful application in calling texting and video calls. easy to connect. quality of support is very good,
Review for Vonage
What do you like best about the product?
Vonage is a very good platform to use, it is very easy to handle, it is also providing text facility, which is very useful, call sound quality is very impressive,
What do you dislike about the product?
connectivity issue, sometimes call automatically hung up,
What problems is the product solving and how is that benefiting you?
its very helpful, easy to use, text facility is awesome.
Awesome VOIP Service
What do you like best about the product?
Ease to use and best voip service communicate globally, As I am in IT recruitment It helps me a lot to communicate to candidates and Clients. I use daily due my current work profile as I need to contact to my connections through texting, video meetings also with good customer service support.
What do you dislike about the product?
Sometimes faces latency issue, could not edit the text in case of any error .
What problems is the product solving and how is that benefiting you?
It helps me a lot, I can easily contact to my clients and candidates. As per my daily work it reduces the timing to communicate with my clients.
Vonage has very good features I can easily do meetings, Interviews at one place which saves lot of time.
Vonage has very good features I can easily do meetings, Interviews at one place which saves lot of time.
Review for Vonage
What do you like best about the product?
Vonage is a best platform for Calling, texting and Voice message
Easy to connect and easy to schedule meetings. I am using it daily for calling candidates.
Easy to connect and easy to schedule meetings. I am using it daily for calling candidates.
What do you dislike about the product?
Sometimes call got disconnected and late connected.
What problems is the product solving and how is that benefiting you?
It is solving my daily communication with my client and candidate, there is also an option for voice mail and texting where if anyone not available so we can connect through text option very helpful for me.
Vonage Business Communications: Reliable and feature rich VoIP solution to your business needs
What do you like best about the product?
Vonage Business Communications is very easy to use and offers reliability, scalability, CRM intergrations, mobile & desktop apps, robust features (Video, messaging, AI analytics), reliable call quality, and 24/7 customer support, making it a great VoIP choice of business. I use it frequently to connect with my prospects daily.
What do you dislike about the product?
I have never faced any technical issues yet, only text on some customers number sometimes does not get delivered.
What problems is the product solving and how is that benefiting you?
Vonage Business is helping me connect seamlessly with candidates through its reliable VoIP calling, messaging and video conferencing features.
Easy to understand
What do you like best about the product?
It is easy to understand and implement the process. it having a good customer support and I am frequently using it right now. I like the features that Vonage have. It is also easy to manage the integration process.
What do you dislike about the product?
I am using it science 2 months and I did not find any dislike yet.
What problems is the product solving and how is that benefiting you?
I did not get any problem to usinng it but it having lots of benefits.
Billing/dme
What do you like best about the product?
User friendly, easy to navigate, better on the phone than the computer app.
What do you dislike about the product?
You need to adjust the call settings weekly to make calls using the website. Additionally, some calls may be inaudible or may cut out.
What problems is the product solving and how is that benefiting you?
I am not entirely sure what they have fixed, but our main issue is that the lines keep indicating we are on a call when we are not.
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