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9,988 reviews
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    Patrick D.

Dropbox vs Box -- the choice depends on what you use it for

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
For me, Dropbox storage is free and has been since a free permanent 50GB Dropbox account was included with the HP Touchpad tablet I bought in 2011. Not a bad deal, really. Each time I log into my Dropbox, they advertise an offer for a paid upgrade and each time I decline the offer. For what I use it for, the 50GB storage I have at Dropbox is fine and probably will be for the foreseeable future.
What do you dislike about the product?
I have both Dropbox and Box for online file storage and syncing. I use my Box account far more often than I use Dropbox. I tend to prefer the way Box syncs files between devices over the way Dropbox does it. I typically use Dropbox as an online bucket for data I don't look at very often but don't want to delete.
What problems is the product solving and how is that benefiting you?
Dropbox works for me as an online catch all storage solution. It's also pretty good as a place to store a large file or set of files then send a link for someone outside my company to download. I've probably used that feature of Dropbox more than any other over the years.
Recommendations to others considering the product:
Dropbox is a very workable online storage solution. I use it as an online bucket of data that I can use to send out links to my customers when I need them to access larger files. Very easy to use.


    Jamie H.

Not super happy

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I wouldn’t say there’s one specific feature that stands out as my favorite, but I do have a bit of feedback. When we transitioned from Box.com to Dropbox, the implementation process was more challenging than expected. The user interface felt a bit awkward and not as intuitive as I hoped, which made the switch a bit harder than it needed to be. That being said, I’m sure with more time, I’d get more comfortable with it!
What do you dislike about the product?
There are a few aspects of Dropbox that I find a bit frustrating. For one, the way it syncs with files on your computer can be risky—if you accidentally delete something in Dropbox, it’s also removed from your computer, which can be annoying. Yes, you can recover it, but it’s an extra step I’d prefer to avoid.

Another thing I find tricky is the left-side menu layout. It’s harder to locate starred or favorite folders/files compared to Box.com, and when you click on "Home," it only shows the most recent files or folders rather than giving you an organized list of everything. To see a complete list, you have to go to "All Files." It's not the end of the world, but the layout doesn’t feel as user-friendly, and I personally preferred the setup on Box.com. If I had the option, I’d likely stick with Box for ease of navigation.
What problems is the product solving and how is that benefiting you?
Dropbox provides a centralized space for our team to share files both internally and externally with customers, which helps streamline collaboration and access. While it meets our basic storage needs, the user interface and layout could be more intuitive. Personally, I don’t find much direct benefit, as the platform feels clunky and could be better optimized for ease of use.
Recommendations to others considering the product:
I personally would steer someone to use Box.com rather than Dropbox.com. To me, the layout of the whole thing is way better. Also, the ease of use of their online services isn't as good as Box.com.


    Devan V.

Dropbox is a platform that client as well as my company like to use when sharing files.

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like how it is easily accessible to both the client and my company. You are able to make folders within Dropbox that coincide with the files you are putting in.
What do you dislike about the product?
The thing that become a setback when we first started using it as a company was for certain clients, we had to use a Dropbox business manager login to access the files. At first, it was difficult but now we are able to use it freely.
What problems is the product solving and how is that benefiting you?
The problem we are solving with Dropbox is being able to share files in one easy place other than just email, where files can easily get mixed up with the day-to-day items.
Recommendations to others considering the product:
My recommendation would be to make sure that your company has a Dropbox business profile just in case you need it.


    Melissa R.

Enjoyable experiance

  • December 13, 2021
  • Review provided by G2

What do you like best about the product?
I like that I can go anywhere and have my files right there no matter what computer I'm on. As a writer, this makes keeping my manuscripts accessible, and it doesn't matter that I'm not on my original PC.
What do you dislike about the product?
I'm not too fond that it has such a low storage cap for the website. The only way to get more is if you have the primium. It isn't too expensive; it's just not ideal for some.
What problems is the product solving and how is that benefiting you?
The problem I'm solving with dropbox is that I don't have to remember to take my thumb drives with me when I go out of town. It makes writing on the go a lot easier, and I don't have to remember the hardware all the time.
Recommendations to others considering the product:
It's perfect for those on the go. Your files are right there, no matter what you are currently using.


    Chandana K.

Fantastic storage

  • December 11, 2021
  • Review provided by G2

What do you like best about the product?
Dropbox is intuitive and free to use. It's an excellent website to store essential files, which you can keep forever and share at any time. You can organize and sort your storage with the help of folders. You can share any file using the URL and send it to anyone, and the recipient doesn't need to have a Dropbox account to download your file. You can rename, delete, and edit any file in your storage. If you create shared folders, you can permit other users to do the same for the files in the folders. Dropbox sorts photos into a separate category to view them more straightforwardly. You can initiate file requests to any user via email and receive files quicker. Dropbox has a streamlined way of showing you all your most recent and starred files for easier access. You can use Dropbox to collaborate on docs and software code. Dropbox is not only available on the browser but also on PCs and cellphones. You can seamlessly send files between the same account on more than one device for efficient transfer.
What do you dislike about the product?
I don't dislike any aspect of Dropbox. I've been using it for many years, and it's been an essential cloud storage software in every regard. The fact that it's free makes it even better.
What problems is the product solving and how is that benefiting you?
Dropbox is my go-to software for sharing files with colleagues during work sessions. Due to its speed and efficiency in sharing files, Dropbox is a software without which we cannot work. It makes it easier for us to send files securely and monitor their activity. At any time, we can remove the file from the storage, making it impossible to access or make it private so that unwanted users cannot access it. For its storage, Dropbox offers a minimum of 2GB, which you can use to store files without any duration. Your files will stay on the cloud forever until you delete them manually. Dropbox promotes the excellent organization of files through folders. You can create folders or upload them from your device. Alternatively, you can use Dropbox's automation to let it control the organizing and converting of your files. You can set an automation for Dropbox to move files to folders based on categories. You can have Dropbox rename the file or add a prefix and move it to a folder. You can convert a file into PDF, image, or video, if applicable. For any zipped folder that you receive or upload, Dropbox can also automatically unzip them into your desired folder.

We use Dropbox to work as a group on projects and software codes. Simultaneously being able to edit the files on the cloud saves us time and boosts our efficiency in getting our daily tasks done. Through several tools, we can improve our task management and time management for any project we complete. We can invite participants to join our team and access our files, after which we can monitor their contributions and file editions. Whenever needed, we can revise any edits we make and bring back the original contents with simplicity.
Recommendations to others considering the product:
Dropbox is a free cloud storage platform that you cannot go wrong with using. It's excellent and trustworthy, and unlike Google Drive, it doesn't show any personal information of the file owner, such as email addresses. Your files will have maximum security, and you can always access them from any device of your choice.


    Steve B.

Excellent for File Storage and Sharing

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
The syncing across devices, coupled with sharing folders or files with others. Also, the ability to set security around the file/folder being shared. I have tried other options and found Dropbox to be far superior.
What do you dislike about the product?
At this time, I can't think of anything I dislike; they have made so many improvements over the time I have used it, they have alleviated any dislikes I had. The solution has progressed so much there isn't anything right now that I could think of to improve it.
What problems is the product solving and how is that benefiting you?
We are solving the following problems with Dropbox; File storage, file sharing, access to files over multiple devices and platforms. We have realized efficiency in remote working by having all of the team use one system and easy access to the files they need.


    Ross H.

Reliable cloud file sharing

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
I like Dropbox to integrate with macOS; it makes it easy to share files, control files in the cloud or locally, check current sync status of each file from the Finder, it supports macOS file metadata (keywords, color labels, among others.
What do you dislike about the product?
With Dropbox, we have no significant inconsistencies; it is intuitive and mirrors other file storage systems in terms of folders, subfolders, and navigation. It is easy to find, store and share what you need without complications.
What problems is the product solving and how is that benefiting you?
Dropbox is optimal with web-based file previews; they work very well and support a wide selection of file types.
Recommendations to others considering the product:
I recommend Dropbox as excellent software for cloud-based project collaboration as well as cloud-based file sharing.


    Anjana K.

Easy sharing and backups

  • December 06, 2021
  • Review provided by G2

What do you like best about the product?
Dropbox has an intuitive dashboard for convenient uploading, storage, and sharing. By dragging and dropping, you can upload files seamlessly. It's an excellent software for creating backups of essential files and securely storing them on the cloud. You can retrieve them when needed or keep them on Dropbox forever. Using folders, you can move your files to them and keep them properly organized. You can generate a URL for the files you upload to share with users. Otherwise, you can invite them to access the file using their email address. You can request files from any user, and the files they send will go directly into your cloud storage. Dropbox also supports file transfer, using which you can send files to users without uploading them to your storage first. You can add files of any format on Dropbox, and Dropbox allows you to preview some types of files on the cloud. Dropbox is excellent for creating and working on documentation, presentations, projects, and efficient work management.
What do you dislike about the product?
Dropbox only has 2GB for free in terms of cloud storage. Unlike OneDrive and Google Drive, this is very inefficient for long-term use as you'll only be able to keep a limited number of files there.
What problems is the product solving and how is that benefiting you?
While working remotely, I use Dropbox regularly to send files to my team online when needed. We rely on Dropbox for sending and receiving files quickly for file reference and completion of projects. Dropbox is very secure, making it convenient for us to transfer confidential and essential files without falling into any unauthorized user's hands. Dropbox has reduced our need for offline documents, spreadsheets, slides, etc., as we can use them on the cloud simultaneously and collaborate on them. Dropbox being usable on multiple devices makes it easier for us to share and store files seamlessly from anywhere. I also use Dropbox to transfer files from my laptop to my computer and vice versa. Regardless of any user's distance, Dropbox is excellent for file sharing and helps us become more productive without any hassle.
Recommendations to others considering the product:
Dropbox is free, but you only get 2GB of cloud storage. If this is insufficient for you, I recommend Google Drive or Microsoft OneDrive instead. Otherwise, Dropbox is excellent for sharing and long-term file storage.


    Religious Institutions

Great Tool

  • December 04, 2021
  • Review provided by G2

What do you like best about the product?
Dropbox is easy to use and organize files. I use it both personally and for work. Others can add or edit as you allow, and everything is searchable. I can rename files and share them easily.
What do you dislike about the product?
Not much I don't like. I can't think of anything that's missing. It's not necessarily asthetically pleasing, but it is minimal and simple. I have't tried editing the same file simultaneously recently, so I can't speak to that.
What problems is the product solving and how is that benefiting you?
I'm storing files for both personal and work (I have different accounts), and my files are always with me and easily accessible. I'm able to add and change and adjust files, and it saves right away so others can see changes. I even have it downloaded on my computer.


    Akhila M.

Reliable and secure file storage

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use Dropbox and its straightforwardness. It's an excellent file storage platform with quick uploading and downloading means. You can use it on your computer, mobile phone, and web browser for file storage. Under the same account, you can use Dropbox to transfer files on multiple devices with ease. You can create folders for adequately organizing your files, and you can also have shared folders and invite users to view and edit the files in them. You can send files to any user with the unique URL to each file, or you can ask them to view and download them via email. Dropbox is excellent for collaborating on files as you can simultaneously edit them with others. You can use Dropbox Paper to create documents of any kind, including spreadsheets and slides. Dropbox is excellent for its additional features, such as managing work tasks and passwords. You can create lists for different sections of your projects and assign users for each part. You can set deadlines and to-do lists for better time management and reminders. You can use Dropbox for free, where you're allotted 2GB of storage. You can upgrade this to several TBs for affordable subscription prices.
What do you dislike about the product?
I don't dislike anything about Dropbox. It's fantastic for storage and collaboration.
What problems is the product solving and how is that benefiting you?
I currently work from home, and Dropbox has made it easier for me to share files with my coworkers. We use Dropbox religiously to collaborate on coding files and projects from the web browser. We have files on shared folders that anyone in our team can access and edit, which eliminates the need to download them to our computers to edit. Dropbox is usable on any device, making it easier to use and share files anywhere. Its swiftness in allowing us to transfer files saves us plenty of time and become more productive as there is less time wastage on waiting for email attachments. Unlike email attachments, which have a slight limit on file sizes, Dropbox comes with a minimum of 2GB, making it convenient to share large files quickly. For sharing files that exceed Dropbox's limit, you can use the File Transfer feature or ask the other user to request a file. You can then send them large files seamlessly. Dropbox is pretty secure and comes with the feature to recover deleted files. By default, you can have up to a month to retrieve any deleted file. Overall, Dropbox is excellent for file sharing, storage, collaborative features, and Dropbox Paper.
Recommendations to others considering the product:
Dropbox is free from the get-go with no credit card requirements or free trials. You can start using it by signing in with LinkedIn or Gmail and uploading files seamlessly. If you've never used it before, I highly recommend Dropbox for storage.