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Reviews from AWS customer

3 AWS reviews

External reviews

19 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Lilian Blaitt

Virtual deployment boosts efficiency and support is quick

  • January 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use NGINX. I don't work with NGINX. For us, it is better to have the virtual solution because we have more virtual VJPs on fewer machines. This is the reason we are using it today.

What is most valuable?

It's easy to use, and they have good support. When we open tickets, they are answered quickly, and they help us solve any issues. When our environment starts to grow, it is better to have the virtual solution because we have more virtual VJPs on fewer machines.

What needs improvement?

It's expensive and could be cheaper. At the moment, I can't think of anything to improve.

What do I think about the stability of the solution?

It's very stable. We use a cluster in our environment. We use the cluster more when we need to update some of our machines to ensure no downtime. It is very stable.

What do I think about the scalability of the solution?

The scalability is satisfactory based on our needs.

How are customer service and support?

They have good support. When we open tickets, they are answered quickly, and they help us solve any issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

One day is enough to set up. Today, we deploy a machine by ourselves. When we started to implement the environment, we had support from F5. Today, for example, if it's necessary to deploy a new machine, I can do this by myself.

What's my experience with pricing, setup cost, and licensing?

It's like FortiWeb. It's expensive and could be cheaper.

What other advice do I have?

The solution is very good. I would rate the solution maybe ten out of ten. 

Which deployment model are you using for this solution?

On-premises


    RafaelTorres

Good for cloud security and branch management in the cloud and offers seamless integration

  • February 20, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use it in the IT environment in Brazil for a financial bank in Latin America. 

We're primarily using BIG-IP LTM across our data centers, employing it for global load balancing with GTM. This setup is crucial for our operations in Mexican, Colombia, and Brazil as well.

How has it helped my organization?

The biggest impact is in security solutions, for example, with HCM, which is recognized in the Gartner. We use BIG-IP for cloud security and branch management in the cloud.

Moreover, the integration with other networks or security solutions improves the infrastructure.

In Brazil, within the government environment, we use BIG-IP for load balancing and another solution as a proxy, which is called Blue Coat. 

We utilize BIG-IP, for example, for load balancing. The VPN model we use is called ARC. The first solution connecting with BIG-IP is very effective.

What is most valuable?

The features that I like include LTM and Global Traffic Manager (GTM).

What needs improvement?

BIG-IP could improve in supporting microservices, for example, in Docker and Kubernetes environments. 

Accessing and load balancing with Docker and Kubernetes is becoming more common in financial banks to scale services globally.

For how long have I used the solution?

I have been using it for many years. 

What do I think about the stability of the solution?

The stability is 50-50 because the environment has a lot of connections, which influences stability. For example, the VM in the environment sometimes becomes unstable, particularly the connection. In such cases, we need to decrease the connections within the environment.

What do I think about the scalability of the solution?

Scalability is easier to manage because it's possible to scale up big clusters, both in cloud-based and enterprise environments. So, it caters well to new business segments.

There are 8,000 end users in the company.

How are customer service and support?

My impression of the support team is mixed; sometimes good, sometimes bad. For example, when I raised a ticket for an IMEI issue and needed to replace BIG-IP, it failed. No problem, this process is very easy for replacing the software. So, I had a complex problem in my environment. The standard package was not satisfactory.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used a different solution, but its performance was very bad in comparison to F5 BIG-IP.

How was the initial setup?

The initial setup is 50% complex and 50% easy because I had to follow a lot of steps. It wasn't that simple. 

In our environment, it is 90% in AWS. I use BIG-IP in the cloud, where the cloud fronts are AWS, Columbia, and Brazil, creating the infrastructure.

What's my experience with pricing, setup cost, and licensing?

The pricing is standard. 

The pricing is moderate,  not too expensive, and not too cheap. For a small company, it might be considered very expensive.

What other advice do I have?

I would recommend using this solution. 

Overall, I would rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    David L.

Great Product and has met all our needs!

  • October 15, 2021
  • Review provided by G2

What do you like best about the product?
It has integrated well with what we have and replaced some really old software. It has been a great experience and given us everything we needed.
What do you dislike about the product?
Nothing so far.. the only thing was we had to have some help on the setup due to it being a little complicated.
What problems is the product solving and how is that benefiting you?
giving extra security to some of our internal websites


    Computer Networking

"Firewall Manager for Data Center"

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
As i am working with ISP Company i need to deal with firewalls.F5 Advanced Firewall Manager are most effective network-level security for enterprises and service providers.Connect securely to VPN within quick time.Connection times are fast and reliable.Web properties and applications in balance and maintain high accessibility level."
What do you dislike about the product?
I think cost is little bit high as compare to other firewall manager.
What problems is the product solving and how is that benefiting you?
*Connection times are fast and reliable.
*It provides full SSL visibility,as well as network-layer and session-layer security.
*Advanced Firewall Manager gives fast and secure access as well as it is high performance firewall.
Recommendations to others considering the product:
Secure protection for data center and cloud,Highly recomended.


    Deanna C.

Protection within an APP

  • March 14, 2019
  • Review provided by G2

What do you like best about the product?
This worked perfectly when remoting in form home. The system ensured protection for both my computer and computer remoting into. The benefit of protecting the companies data, and business, requires thinking about app security first and they excelled. Working for the company 5 years, in a manager role, we never has any security issues using this app. Easy to get in touch with people in support when there are issues. This is also available in any cloud which is a huge benefit as well.
What do you dislike about the product?
There were times it was difficult to log in, not sure if it came from f5 or that company I was working for. The system was slow at times too. This is great for companies with impertinent information. I don't have to many dislikes regarding this app since it was a huge positive for the company.
What problems is the product solving and how is that benefiting you?
This allowed us to work from home and provide service to our customers. Helped connect us to our customers! As our mission statement reflected as always on and this app allowed us to hit our mission statement. This also solves problems for people that need to work from home due to illness or any issues of the sort. There is also a ton of training and information on their website for more information regarding best practices, how to use, and environmental concerns.
Recommendations to others considering the product:
I think you're doing a great job, the only feedback is to make it faster!


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