PegaRULES is utilized to streamline the progression of a case or business process, guiding users through various stages and steps required to accomplish a specific task. PegaRULES offers built-in functionality for reporting and provides a basic user interface. It is currently implemented on an older version of the Pega platform, specifically Pega 7.1.7 or 7.2, which may employ technologies, such as Cosmos.
Pega Cloud
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Seamless flows, high level capabilities, and straightforward installation
What is our primary use case?
What is most valuable?
One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point.
What needs improvement?
There is room for potential improvement in the performance of PegaRULES, as well as the need to address any existing security concerns. It should be noted that working with an older version of Pega, rather than the latest 8.x versions, may limit certain capabilities and leave room for vulnerabilities that could benefit from increased attention. Furthermore, the user interface (UI) could be a candidate for enhancements. It is worth mentioning that newer versions of Pega may have introduced improvements in these areas.
For how long have I used the solution?
I have been using PegaRULES for approximately five years.
How are customer service and support?
At times, I find PegaRULES to be a bit convoluted, although I don't rely heavily on their technical support. Instead, I usually turn to their Pega Product Network (PPN) to seek assistance when I encounter challenges. It proves helpful to see what others are writing and sharing on the platform.
One aspect I am not fond of when it comes to PegaRules is their training. The training methodology often feels disjointed and lacks clarity, making it difficult to grasp the concepts they are trying to convey. Personally, I have struggled to understand their training materials based on my own experience.
I rate the support from PegaRULES a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
PegaRULES is generally straightforward to work with, at least in my experience. While there may be some learning involved, it is not overly complex. Having some familiarity with Java can also be beneficial. Personally, I did not encounter any significant difficulties when working with PegaRULES.
What's my experience with pricing, setup cost, and licensing?
The price of PegaRULES is more expensive than other solutions on the market.
I rate the price of PegaRULES an eight out of ten.
What other advice do I have?
This is one of the best solutions in its category.
I rate PegaRULES a nine out of ten.
Customizable, low code and can be restored quickly if necessary
What is our primary use case?
The company has a strategic partnership with Pega. I was the general sales manager.
What is most valuable?
This is a customizable product. It's low code and can be restored quickly if needed.
What needs improvement?
The solution is expensive and it put many of our customers off. After a while, the company was no longer prepared to work directly with customers which created problems.
For how long have I used the solution?
I recently stopped using this solution because I changed jobs but I had used it for 18 months.
What do I think about the stability of the solution?
The product is stable.
How are customer service and support?
The technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
We helped our customers implement this solution because the company had its own in-house dedicated team.
What's my experience with pricing, setup cost, and licensing?
This product is quite expensive.
Which other solutions did I evaluate?
What other advice do I have?
This product is suitable for pretty much any size of organization. I rate this solution eight out of 10.
It's Pega Platform, an "ecosystem".
What do you like best about the product?
This is an "ecosystem" with robust features clubbed with a developer studio, designer studio, decisioning studio driving both the developers and business users to leverage the application.
What do you dislike about the product?
All the features of this software are top notch with no dislikes.
What problems is the product solving and how is that benefiting you?
It is a single and unified platform helping users access application(s) across devices and pick up from where they left.
Pega PRPC BPM
What do you like best about the product?
User friendly. most rich features among BPM
What do you dislike about the product?
Expensive as compared to many of the open source competitors
What problems is the product solving and how is that benefiting you?
Complex workflow orchestration with near 100% automation
Process flow design
What do you like best about the product?
Methodology to understand the step for each stage
What do you dislike about the product?
Required more training on each process or module
What problems is the product solving and how is that benefiting you?
Application development and process improvement
great api integration
What do you like best about the product?
great support and easy to integrate, scalable and large community for helping
What do you dislike about the product?
taking time for deployment and lag in ide
What problems is the product solving and how is that benefiting you?
eay to develop and maintainence
A Comprehensive Look at a Powerful Business Process Management Platform
What do you like best about the product?
Pega Platform is a low-code platform that allows users to develop and deploy applications quickly and efficiently. Pega Platform is designed to scale to meet the needs of large enterprises with complex business processes. It can handle high volumes of data and transactions while maintaining performance and reliability.
What do you dislike about the product?
Pega Platform can be expensive, particularly for small and mid-sized businesses. The licensing fees, implementation costs, and ongoing maintenance costs can add up quickly, making it difficult for some organizations to justify the investment.
What problems is the product solving and how is that benefiting you?
Pega Platform allows businesses to streamline and optimize their business processes, improving productivity and reducing costs. It provides a unified platform for managing workflows, data, and applications, enabling organizations to work more efficiently.
About pega platform
What do you like best about the product?
Pega is low code platform where the applications in the pega platform can be built very easily and without any single line of code the applications can be built
What do you dislike about the product?
For the low configuration laptops the pega takes it is much difficult to build the applications because pega platform takes more memory and ram so this the only dislike .
What problems is the product solving and how is that benefiting you?
APPLICATIONS IN THE PEGA PLATFORM CAN Be very easy with the pega platform we have studios which can be very much useful to build the applications.The pega applications are much secure and much useful
Review on pega
What do you like best about the product?
Pega is best Business Process Managment tool in present market which provides various tools for devlopment best software applications for business needs and process.
What do you dislike about the product?
There is no dislike in it but since it is automation tool while compare applications devloped by coding have more features and less limitations than pega in devlopment
What problems is the product solving and how is that benefiting you?
Pega provides best and innovative tools for devloping software application for various market needs and it reduces time of devlopment and its a low code software
In short I dont really use it much
What do you like best about the product?
I like how it brings much of what I need to do in the day to day right to the table. It is an easy workplace. I like the fluidity of it and how hands on it can be
What do you dislike about the product?
I wish I had more access to all of the tools. I dont use it a ton, but want to learn more. I believe it can be used with what I do more. Just need training probs
What problems is the product solving and how is that benefiting you?
It helps bring much needed info for leads for me. Sometimes if leads are missing phone numbers it helps me be more productive and makes perofrmance increase a lot.
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