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Matterport

Matterport | 1

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External reviews

92 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    ABM v.

Matterport review

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
The quality of the digital twins and the ease of use of the Pro2
What do you dislike about the product?
I dislike alignment errors and issues that prevent a perfect model
What problems is the product solving and how is that benefiting you?
Most problems are being solved by third parties like Treedis and captur3d, they are providing the greatest benefits.
Recommendations to others considering the product:
Hire me to do it!


    Derek T.

A Fantastic, Professional User Experience for the Price

  • December 22, 2021
  • Review provided by G2

What do you like best about the product?
Matterport continually makes efforts to improve the quality of its User Experience, as well as improve the technology used to gather all of its scanning data. SO much better than your typical "virtual tour" that many other companies provide!
What do you dislike about the product?
It has sort of become a bit of a funny joke with others in the Matterport community, but for how high-quality their scanning units have become? They STILL have failed to build a simple $2 level into the top of their units. Which means that all of us who are scanning spaces need to keep a cheap level in our pockets in order to make sure that the scanning unit is level before we begin each scan. Not the end of the world! But one of those minor annoyances that could be efficiently and affordably resolved in future iterations of the Matterport scanning units.
What problems is the product solving and how is that benefiting you?
For me? I have always been most interested in using Matterport equipment to help promote meeting/event spaces available for rent (not residential spaces for sale). That? And working with folks such as the National Park Service and various historical societies to help preserve history! The best "UX" is to have people be able to explore physical space using all of their senses! But when that is not possible, due to access not being possible for a variety of reasons? At least allowing people to explore spaces on their devices connected to the internet is a fantastic alternative. And should "the worst" ever happen? Fire, earthquake, tornado, flood, ??? And a space is destroyed? At least future generations will be able to explore those spaces virtually.
Recommendations to others considering the product:
I know more effort is being made to allow Matterport models to be generated from people's smartphones. I think it is well-worth the money to invest in their highest-quality hardware that you can purchase...as the quality of the output and "UX," to me, just seems to be better. Maybe if you are creating models that will have a shelf life of less than 6-12 months (i.e. selling real estate, then the new owners of that property no longer wanting their models accessible online), the cheaper hardware options could be the way to go. But the work I create is models that should be available to the public for many years. And for that? I think using Matterport's highest quality hardware is the way to go.


    Michael K.

If you’re selling you should be presenting you properties with these tours!

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
The time it takes to capture a property has been reduced drastically over the last few years. Yay!
What do you dislike about the product?
There is some Difficulty with doorways and stairs. Also harsh light translations when going from inside to outside.
What problems is the product solving and how is that benefiting you?
Reduces the amount of lookilous and better represents the property during the pandemic. Sold multiple homes in 2020 & 2021 with the 3D tours.
Recommendations to others considering the product:
Buy the unit it's easy to use and will save you money and make you look like a rockstar to you clients.


    Construction

Matterport for Construction Management

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
Matterport has helped us share our construction sites during all phases of the project with an easy to use interface.
What do you dislike about the product?
I wish that the Pro 2 camera came with a more accurate LiDAR Scanner built in.
What problems is the product solving and how is that benefiting you?
Matterport had allowed us to easily share 3D scans of our construction sites.


    Commercial Real Estate

Speeds up the leasing process

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
Sending prospects a virtual tour speeds up the entire process and eliminates unnecessary tours and saves everyone time!
What do you dislike about the product?
Floor plans could be a bit better. It would be great to get a true as-built from the tour, though being able to get any floor plan is better than not. Also, the ability to create a video from the tour would be extremely helpful - the current process isn't ideal for that.
What problems is the product solving and how is that benefiting you?
Saving time across the board. Being able to download hi-res images is also a nice benefit.


    Real Estate

I love the software, very easy to use platform and capture, but support for msp could be better

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
I like how the capture works, the editing platform and that you are constantly looking to improve the technology and additional tools.
What do you dislike about the product?
I wouldn't say I like how Matterport charges very high cloud prices to matterport service partners. We introduce the technology to SO MANY clients and get little in return, but high prices.
What problems is the product solving and how is that benefiting you?
Giving different companies the option to show their business digitally so they can reach a wider audience and get more clients. All the tools it offers and the 3D dollhouse that is always very noteworthy.
Recommendations to others considering the product:
Watch out for cloud prices.


    David G.

Matterport is a game changer

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
Matterport is easy to use and always they are always improving their product. The Pro 2 camera works amazing for our shots and with the app we have full control of the model.
What do you dislike about the product?
There is always room to improve the model editing tools. We need you to bring back some features from the mattertags like being able to add another model or pictures to the preview mattertag. Easier controls for jumping from a 360 shot to the model and back. And improving pricing a bit so it's more accessible for smaller users/companies.
What problems is the product solving and how is that benefiting you?
For construction projects. Being able to have a 3D model of each stage of the job site makes a huge impact on the process, they can look at what is inside the walls before the sheetrock was installed.
Recommendations to others considering the product:
Get the system, and practice the shots to find the best angles for your industry.


    Miguel R.

I totally recommend the use of the service.

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
What I like the most is the possibility of showing every detail of the property through the immersive tour and thus saving time in showing the property. By using this service I set myself apart from the competition.
What do you dislike about the product?
price. It would be convenient for you to have an intermediate subscription between $ 10 and $ 69.
What problems is the product solving and how is that benefiting you?
I am solving the waste of time in unnecessary visits. The client can fully see the property and thus decide if he wants to move forward to make a visit. I have several benefits with this service, for example: I do my work more professionally, I can show the property to someone who is thousands of kilometers from the place, saving time is very important.
Recommendations to others considering the product:
I totally recommend it. The good thing about it is that you can do it with several 360 cameras, you don't have to buy the matterport, you can do it with a Ricoh camera or with your cell phone.


    Joe C.

Virtual Art Exhibition

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
So easy to use with my iPhone and an inexpensive tripod mount
What do you dislike about the product?
I really don't have any complaints, and the support team is really responsive to questions
What problems is the product solving and how is that benefiting you?
When are campus went virtual due to the pandemic I was able to keep the gallery open while expanding our audience at the same time. Now that we are back to in person learning I continue to create virtual versions of each Exhibition to keep our expanded audience.


    CHASE E.

Excellent tool for General Contractor Renovation Planning

  • December 22, 2021
  • Review verified by G2

What do you like best about the product?
Especially in the COVID environment, Matterport allows our company to virtually conduct site visits as many times as we need to for renovation project planning. We can leverage this technology to provide highly accurate quotes to our clients. Based on the scans, floor plan add-ons, and measurement tools, we can make highly informed assumptions about where electrical, plumbing, and mechanical elements lie behind a client's walls. This not only saves us time and money, but it ultimately prevents budget overages during project execution.
What do you dislike about the product?
The mirror and window tools during capture still seem a little bit clunky and could use some refinement. It would be excellent if AI could be used to automatically add windows and mirrors. Adding 360 scans to a model also seems cumbersome. It's impossible to manually "zoom out" to place a 360 scan outside of the envelope of the scanned space. It would also be nice to have more tools at the user level to correct misalignments without having to escelate a misalignment to a support representative. Both times I had to correct misalignment issues, the turn-around time was less than ideal for our needs.
What problems is the product solving and how is that benefiting you?
Job costing in the COVID environment has dramatically streamlined, especially given supply chain challenges. We can conduct unlimited virtual site visits without scheduling an in-person site visit to verify measurements or floor plan layouts. Ultimately this saves both our clients and our company time and money. For new construction and larger renovation projects, we typically scan the structure before the drywall goes up to retain an x-ray vision view of the house. This allows us to trace the source of any issues that pop up after the product is delivered to the client. We formerly had to remove large sections of walls to track down a very small issue. Now we have pinpoint accuracy in locating a specific plumbing union or electrical run. We also utilize the platform for portfolio purposes to showcase before and after views of projects. Finally, we can transfer a copy of the model to our clients on their own accounts for their records.
Recommendations to others considering the product:
For residential and light commercial general contractors, this product provides an excellent and quick ROI as a project planning tool.