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Grafana Enterprise

Grafana Labs

Reviews from AWS customer

4 AWS reviews

External reviews

152 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Prashant-Sharma

Good dashboard features and provides excellent customization

  • August 30, 2023
  • Review provided by PeerSpot

What is our primary use case?

My main use case is the dashboard. For example, we have screens created in the last step, and we integrate Grafana with that so that we can see the dashboards with the data. What does the traffic look like? What do the errors look like? So the is our main use case. 

What is most valuable?

The most valuable aspect is customization. There are many customizations possible, so I like that.

What needs improvement?

There is room for improvement in terms of stability. 

For how long have I used the solution?

I have been using Grafana for more than a year. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten because sometimes I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on we want to check Grafana, and it throws four different errors. 

What do I think about the scalability of the solution?

We have never had any issues with scalability. 

Everyone in our organization uses this solution. So, we have over 10,000 end users. 

How was the initial setup?

The initial setup is straightforward. You simply see what you want to do. You want to add a row. You want to add a panel. So it's easy for me to set it up. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud


    Jim C.

Quick Visualization of New Product Data

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
The visualization dashboard is easy to use and includes a wide range of display options. You can change parameters very quickly to converge on the display you want.
What do you dislike about the product?
You are somewhat bound by the connectors provided and the completeness of their implementation. But this was not a serious problem for my implementation. Be that you know how to use your chosen connector.
What problems is the product solving and how is that benefiting you?
We are able to display operating data from our IoT solution.


    Information Technology and Services

Grafana Dashboards

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
The dash boards are well versed and can be easily modified to get the details of issue or required data be it 5xx errors or any other related queries
What do you dislike about the product?
There is no such thing to dislike all seems good
What problems is the product solving and how is that benefiting you?
Providing real time data
Queries to customise dashboard
Monitoring of services health


    ARPIT M.

one of the best open source monitoring tool

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
one of the tools for-
To build time series visualisations.
Adptable and scalable.
Community support.
Varieties of visualisation choices it provides charts, graphs and tables.
What do you dislike about the product?
Complex queries which are similar to sql.
Absence of drag and drop interfaces which are present in new BI tools.
limits on queries.
there are few bugs present.
What problems is the product solving and how is that benefiting you?
We are able to application logs of any sort of kuberenetes deployments or jobs using the grafana ui. one of the time saver feature.
it solves issue of the visualization and monitoring of complex data sets.


    Chamseddine Smirani

A good solution to track all the servers and platforms, but it needs to improve its configuration part

  • June 26, 2023
  • Review provided by PeerSpot

What is our primary use case?

I copied it on my primary server. I use it to monitor servers. I would say it is a good solution to track all the servers and platforms, specifically the technical platforms.

What is most valuable?

Grafana has such features that it need not exist on other products.

What needs improvement?

I had issues with the solution's configuration part. Though I resolved it, the configuration is an area needing improvement since it is the solution's only problem.

For how long have I used the solution?

I have experience using Grafana. I am a new user of the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven and a half out of ten.

What do I think about the scalability of the solution?

Grafana is a very scalable product. It's a really good product.

I know many people who use Grafana to monitor SuccessFactors.

How was the initial setup?

The setup is not very easy or difficult, so it is in the middle because I faced an issue with it the first time, but the next time, I will configure it and make it work properly and in the correct manner.

What other advice do I have?

To those planning to use the solution, I would say that they need to add the system administrator to use and install Grafana as a monitoring tool to check servers and platforms. It's a good solution to monitor all the platforms.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises


    Avani B.

A Highly Effective Open Source Observability Platform

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
- open source observability platform
- It is very adaptable and expandable
- Large user and contributor community.
- It provides several visualization choices, including charts, graphs, tables, and maps.
- It is simple to use and understand
What do you dislike about the product?
- It may be difficult to set up and configure, particularly in big deployments.
- It can be time-consuming, particularly for big dashboards with elaborate visualisations.
- The community's response time to concerns might be sluggish.
- Grafana's user interface is not as pleasant as that of certain other observability programs, such as Datadog and New Relic.
What problems is the product solving and how is that benefiting you?
Grafana Labs is a strong open source observability platform that is ideal for businesses of all sizes. It is very adaptable and expandable, with a big user and contributor community. However, it may be difficult to set up and configure, and it can be resource-intensive in big installations.


    SandeepSrirangam

An open-source solution used to build custom dashboards

  • June 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

I have used Grafana mainly to build custom dashboards. We haven't got Grafana Enterprise due to billing issues. I have used Grafana, installing it physically on a server to build custom dashboards using plug-ins. I have used Enterprise Grafana cloud for many integrations, like RabbitMQ, JMSQs, and datasets. We are mainly focused on dashboards and not on alerting.

What is most valuable?

Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature. Now they are leading many integration modules as well for RabbitMQ specifically. You will get a prebuilt dashboard. You have to configure the RabbitMQ, and you will have all the monitoring available. You don't have to actually develop a dashboard and identify what needs to be monitored.

What needs improvement?

Setting up alerts via Grafana is a bit complicated, and alerting needs to improve. We used Azure for our alerts and Grafana purely as a dashboard tool.

The solution's stability needs improvement.

For how long have I used the solution?

I have been using Grafana for three to four years.

What do I think about the stability of the solution?

I have come across multiple issues with Grafana, like getting shut down automatically, the process getting killed, etc. Grafana, on a main level, is good, but the stability of the underneath platform supporting Grafana's UI needs to be improved.

I rate Grafana an eight out of ten for stability.

What do I think about the scalability of the solution?

While using the Grafana open-source version, scalability will definitely be a big challenge because you are not using an enterprise version. Grafana's open-source version is not scalable. It's useful for small use cases and specific use cases. Using the Grafana open-source version will be challenging if you want to deploy a hundred applications and bring up a hundred dashboards for different reasons. While it is possible to do, you will end up having issues.

How are customer service and support?

For open source, Grafana does not have technical support. It has an open forum where you can post your questions, and they will respond to you. However, their response on the open forum was good. Being an open-source solution, having a big community to support is an added advantage compared to other tools.

How was the initial setup?

Grafana's deployment takes around two hours. It's not super complicated, and it's pretty straightforward. Everything is available on the internet. You can browse the internet and get a bunch of documents to complete the deployment.

What's my experience with pricing, setup cost, and licensing?

Since Grafana is an open-source solution, it is free of cost.

What other advice do I have?

It's very good to start with the open source and very seamless. You can directly connect your data sources to the solution. You won't have to worry about managing the Grafana UI because Grafana comprises two things, namely, the data source where you are connecting and the dashboard. Getting started with Grafana Cloud is good because it's very seamless, good, and helpful. If you want to scale and use Grafana as an observability tool, I would say you have to think twice before choosing it because there are a lot of gaps, especially on the APM side of its application and performance monitoring side. The infrastructure gets complex as it scales. For a small use case, for independent use cases, or for building simple dashboards, I recommend Grafana.

With Grafana's open-source, you download a package, put it in your server, and run it. I've used Grafana Cloud as well. For Grafana open-source, the login is limited to two or three people. More people cannot log in, and you can create multiple users. You can create around five to six dashboards and use 10 to 12 plugins. If you have just one or two use cases to be used, like if you have order delivery and you are looking for a tool, Grafana is a great one because the integration is pretty simple.

Overall, I rate Grafana a nine out of ten.


    Banking

Grafana Observability Tool

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
It's provides a great monitoring system with huge scalability and customisation with the requirements of business where we can design our own dashboard
What do you dislike about the product?
As I have been using the monitoring tool grafana as a one stop place for our complete infrastructure hence I am unable to find any specific dislike but I feel being a open source tool it just has certain limitations.
What problems is the product solving and how is that benefiting you?
It's provided a great insight of our infrastructure helping us with great visibility and observations in the system and helping us diagnose the system if and when required with minimal effort


    Abhishek S.

Powerful Time Series Visualization Tool with steep learning curve for beginners.

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
The ease of building time series visualizations is fantastic. The choice of visuals available is quite comprehensive as well. However, other tools are available in the market with a cleaner interface and better response time.
What do you dislike about the product?
The query-based interface to generate charts is very old school and primitive. Drag and drop interfaces are available in every BI tool, and the majority are shifting to Natural Language query semantics.
What problems is the product solving and how is that benefiting you?
Lack of Business Intelligence Tools which focus on time series data series. I used PromQL and GraphDB to create dashboards in Grafana.


    Sanath R.

Best open source tool for infra monitoring

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
We use grafana paired with prometheus for infra monitoring, it provides a very intuitive visualizations with graphs on time series data such as memory utilisation, cpu consumption. Grafana's feature to allow alert setup and integrations with pagerduty and splunk oncall really easy to use.
What do you dislike about the product?
There are some bugs in Grafana, so not as refined as paid software like Newrelic. One more issue is that it doesn't provide alerting history if we want to review at the end of the week, so we had to rely on splunk for a report.
What problems is the product solving and how is that benefiting you?
Data visualisation platforms are extremely pricey, but opensource tools like grafana paired with Promethues work wonders for small companies. Since we can host grafana on our servers we can keep sensitive data private.