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Grafana Enterprise

Grafana Labs | v10.4.17

Reviews from AWS customer

4 AWS reviews

External reviews

146 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Adam Russak

Community support and visualization features impress but integration guides could simplify

  • May 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

For my personal usage, I do use Grafana, and it does make life easier for solving stuff.

What is most valuable?

The main benefits I have seen from using Grafana in my day-to-day activities is the visualization of the metrics, specifically Dora Metrics. Instead of saying 'I feel the team is developing bad or slow,' you can actually have metrics to support that. You can actually show that this team could work better here, in this case, or needs to focus more on peer reviews or on deployments. The visualization of the data is key.

What needs improvement?

For my personal usage of Grafana, I think there could be improvements, particularly that I use the Grafana Cloud SAS solution. The integration guides could be simpler and easier.

Regarding the clarity of the official documentation for installation, I think the official documentation, which has something called Alloy, the Alloy integration, is not that clear. It was mostly for personal usage that I'm talking about right now.

For how long have I used the solution?

I have been using Grafana for around a year, maybe more.

What do I think about the stability of the solution?

Grafana is stable; however, in the previous company, we also had Grafana for a long period of time, and its stability depends on the load. Once you get to a higher load, you need to re-evaluate your architecture and put that into account.

What do I think about the scalability of the solution?

In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time, which indicated a bottleneck that we had to address by updating the infrastructure.

How are customer service and support?

I'm not familiar with Grafana's feature in terms of community and documentation since I've been here only a few months. The community provides extensive knowledge about Grafana. You will get faster answers about Grafana than about Datadog from the community.

My advice for people who are new to Grafana or considering it is to reach out to the community mainly, as that's the primary benefit of Grafana.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The reasons for moving from Grafana to Datadog include the fact that Datadog is a SAS solution, and we don't need to manage it. I was told, and as I mentioned I'm kind of new, there was already Datadog running, so it's not creating a new one but just moving the data. The main benefit of Datadog versus Grafana is the ease of creating a dashboard, which is just simple for the user.

What about the implementation team?

In the previous company, about three or four people worked on Grafana implementation. It was an ongoing effort that took several months to complete.

Which other solutions did I evaluate?

Grafana is easier to sell to management compared to Datadog and other solutions because it has an open-source tier, which makes it easier.

If I'm coming as a personal user, then Grafana is the best solution out there right now. But if we're looking at it as an enterprise, then when money is less of an issue, Datadog is much easier to use and implement than Grafana.

What other advice do I have?

Managing and maintaining Grafana is kind of managing another application; as far as Grafana itself, you don't have much to do. It's mostly about the infrastructure, resources, and if you're deploying it in high availability, maybe more instances. So it's mostly infrastructure work and less about Grafana itself.

I rate Grafana an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Nadav Weidman

Dashboard integration and data source setup simplify monitoring tasks

  • May 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case is monitoring. We use a lot of different products for monitoring, but Grafana is specifically for monitoring Kubernetes. We use Grafana mainly for Prometheus.

What is most valuable?

The features I appreciate most are the dashboards and the integrations with multiple data sources. The feature that sets Grafana apart from its competitors is how easy it is to set up data sources. The integration helps our organization in centralizing and analyzing data from diverse sources.

What needs improvement?

Regarding joining between queries, merging between two queries that give the same information could be simple, and there are some ways to do that, but if there was something even easier, it would be great.

For how long have I used the solution?

The deployment process was completed before I joined the organization. We have been using it for a couple of years, but it was deployed previously.

What do I think about the stability of the solution?

We never had any issues with Grafana at all.

How are customer service and support?

Grafana's customer support is mainly for developers. We didn't need to reach out to them for troubleshooting or any issues.

How would you rate customer service and support?

Positive

What other advice do I have?

We centralize all the metrics from Prometheus and also from Graphite and all other data sources. We have dashboards to integrate Grafana's real-time metrics with visualization capabilities. We're not using Grafana's role-based access control and multi-tenancy features.

Seeing the metrics helps in finding issues, such as memory leaks or spikes and some optimization. We use Grafana on a day-to-day basis to get a better look at our environments and the usage of our resources.

We don't use Grafana for alerting, just for visualization. For alerting, we have different tools. On a scale of 1-10, I would rate Grafana as 8.5.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Yashavanth K.

Awsome product for montoring the server utilization

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
Its better tool for monitoring the utilization server.
What do you dislike about the product?
i dont ahve that much access.
loging issue
What problems is the product solving and how is that benefiting you?
Its solved for montoring the utilization CPU, RAm and sever status


    Automotive

Best data visualization tool!

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
Grafana is very useful for visualizing and analyze vast quantities of data from a simple web interface. Also, it allows to view data in real time with Grafana Live, feature that we use a lot to debug problems in our systems.
It supports many types of data sources, but I think it’s best used with InfluxDB.
What do you dislike about the product?
It does not allow you to customize the list of predefined time periods. So every time you need to see a specific interval, you need to input the period of time.
What problems is the product solving and how is that benefiting you?
It allowed us to visualize data from the sensors in our infrastructure in real time


    Oscar P.

Easy tool for monitoring

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
The notification tool, you can link with slack :D, that's useful if we reconigze the errors in our projects.
What do you dislike about the product?
No docs in spanish :c something when you are setting the dashboards should be good have more docs about it or docs about to implement Grafana with languages like JS, I know grafana use influxdb to save the data, but examples of that would be great.
What problems is the product solving and how is that benefiting you?
Have one place with all relative information, this before use the graphs provided by AWS


    Stephen Fernandes

Provides good alerts and is useful for monitoring user traffic and visualizing metrics

  • May 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it to monitor user behavior. We have AI LLM models in NVIDIA Triton. NVIDIA Triton gives us some metrics. These metrics are integrated with Grafana and Prometheus. We monitor user traffic to visualize metrics like p99 latency, increase in user and CPU performance, utilization of the GPUs, RAM utilization, and CPU utilization.

What is most valuable?

We use the free templates of the solution. We have tested some alerts on metrics. We like the alert features. We plan to use it more. Slack and PagerDuty alerts in Grafana are helpful.

What needs improvement?

It was pretty complicated to integrate the product into our workflow. We relied on templates we found on the GitHub open-source repositories. It is pretty hard to integrate Grafana and set it up according to our use case. The solution must provide tutorials and guides.

We are a small team. We don't have the time to learn Grafana end-to-end, but we want some guides to help us use it quickly. Prebuilt templates will help a lot. The product must provide more alerting metrics. It must be integrated with iOS and Android mobile phones.

For how long have I used the solution?

I have been using the solution for four months.

What do I think about the stability of the solution?

The tool’s stability is quite good. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. Scaling is complex. We have four developers in the organization who use the product.

How was the initial setup?

We have good Docker experience, so the setup was pretty straightforward. We had to run a couple of Docker commands. We integrated everything with Docker Compose. As we scale up, the setup will get complicated. If the number of users increases, we might consider switching to the cloud.

Which other solutions did I evaluate?

Compared to Elasticsearch, ELK Stack, and Logstash, Grafana is pretty strong. Grafana is way ahead of its competitors. SigNoz is also an alternative to Grafana and Prometheus. SigNoz is pretty easy to set up.

What other advice do I have?

We haven't worked or dived deep into the documentation and tutorial. I will recommend the product to users willing to take the time and patience to set up and learn Grafana in-depth. There are a lot of tools that we can use to build excellent integrations and get the most out of them with little knowledge. However, to leverage the value of Grafana and Prometheus, we must learn the tools in depth. It will save us time, and we can get much value if we invest time and effort. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Hasan Dawood

An open-source analytics and monitoring platform that excels in flexible data visualization and diverse data source integration, but may require improvement in automating daily reports

  • November 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it internally to monitor both hardware and virtual machines running on our servers and then generate reports based on the monitoring data.

What is most valuable?

One standout feature is its open-source nature. It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports. From a cost perspective, it stands out positively, especially when compared to other tools, given its robust functionality as an open-source solution.

What needs improvement?

There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations. This enhancement would make the monitoring tool more efficient and streamlined. While it does produce reports, the quality might not be optimal.

For how long have I used the solution?

I have approximately two years of experience working with it.

What do I think about the stability of the solution?

I haven't encountered any issues or bugs while using it, and it has been stable throughout.

What do I think about the scalability of the solution?

Numerous users, ranging from five hundred to a maximum of three hundred, frequently engage in upscaling and downscaling activities. The system handles this well, and the performance remains stable, even when multiple users log in and out simultaneously.

How was the initial setup?

The initial setup is not overly complicated nor excessively straightforward. It's a manageable process that involves following a step-by-step approach.

What's my experience with pricing, setup cost, and licensing?

It's free of cost; it operates as an open-source tool.

What other advice do I have?

It is recommended for use, and in parallel, WebEx is another open-source tool. Both are straightforward to deploy on a Linux server. The process is simple and similar to each other, and there's no need for any complex procedures. Deploying these monitoring tools on a Linux server is hassle-free. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises


    BahmanJafari

A stable solution that enables seamless visualization and movement of data between teams

  • September 22, 2023
  • Review provided by PeerSpot

How has it helped my organization?

Our team used a Grafana for training.

What is most valuable?

The comparison feature is very good. 

What needs improvement?

The service dashboard is very hard and needs improvement. 

For how long have I used the solution?

I have been using Grafana for six to seven years. 

What do I think about the stability of the solution?

It is a stable solution. 

How was the initial setup?

The solution was deployed with Kubernetes. The deployment took an hour to complete. It is not difficult to maintain as Kubernetes gives easy updates. 

What's my experience with pricing, setup cost, and licensing?

I am using the open source version. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises


    Prashant-Sharma

Good dashboard features and provides excellent customization

  • August 30, 2023
  • Review provided by PeerSpot

What is our primary use case?

My main use case is the dashboard. For example, we have screens created in the last step, and we integrate Grafana with that so that we can see the dashboards with the data. What does the traffic look like? What do the errors look like? So the is our main use case. 

What is most valuable?

The most valuable aspect is customization. There are many customizations possible, so I like that.

What needs improvement?

There is room for improvement in terms of stability. 

For how long have I used the solution?

I have been using Grafana for more than a year. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten because sometimes I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on we want to check Grafana, and it throws four different errors. 

What do I think about the scalability of the solution?

We have never had any issues with scalability. 

Everyone in our organization uses this solution. So, we have over 10,000 end users. 

How was the initial setup?

The initial setup is straightforward. You simply see what you want to do. You want to add a row. You want to add a panel. So it's easy for me to set it up. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud


    Information Technology and Services

Grafana Dashboards

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
The dash boards are well versed and can be easily modified to get the details of issue or required data be it 5xx errors or any other related queries
What do you dislike about the product?
There is no such thing to dislike all seems good
What problems is the product solving and how is that benefiting you?
Providing real time data
Queries to customise dashboard
Monitoring of services health