Powerful Data Visualization with Back end That Manages Itself, But Worth It
What do you like best about the product?
Grafana is a great tool to visualise your infrastructure/data as well as external data you may find useful to catch trends in real time or troubleshoot issues before they even happen
What do you dislike about the product?
The initial configuration can be a bit challenging, but once you have SSO and other features set up, it becomes a powerful tool that integrates well with most existing systems.
What problems is the product solving and how is that benefiting you?
Grafana is able to display all our systems in one pane of glass giving us full visibility of service availability and perhaps potential weak spots or future bottlenecks
Powerful Network Monitoring with Customizable Dashboards
What do you like best about the product?
I love the graphical user interface (GUI) of Grafana Labs, which is beneficial for both end users and management teams. I find the dashboard designs to be outstanding and appreciate the customizable visualizations that make data interpretation more intuitive. The dynamic filtering and variables allow for flexible data interaction, making it easier to tailor the experience to specific needs. Additionally, the alert configuration via the GUI enhances usability and responsiveness. Overall, the setup process of Grafana Labs was impressive and less time-consuming than expected, taking around six months to integrate with the entire network effectively.
What do you dislike about the product?
I find the alerting capabilities of Grafana Labs limiting. Although the alerts are powerful, crafting advanced alert logic often requires proficiency in PromQL or the use of custom queries. This complexity can be challenging for those who do not have a developer background, making it difficult to fully utilize the alerting features without specialized knowledge.
What problems is the product solving and how is that benefiting you?
I use Grafana Labs for real-time network security monitoring, which solves lack of visibility, delayed incident detection, and manual reporting issues. It offers customizable dashboards and alerting, improving my response time and efficiency.
Fast, Flexible, and Instantly Readable Dashboards
What do you like best about the product?
What I like best: Grafana is fast, clear, and flexible. It turns raw metrics into something instantly readable, and the plugin ecosystem makes it easy to connect to anything without hassle.
What do you dislike about the product?
What I dislike: Large dashboards can get heavy, and managing too many data sources or panels becomes messy fast. Alerting still feels a bit clunky compared to how polished the visualization side is.
What problems is the product solving and how is that benefiting you?
Perfect observation; Metrics, logs, and traces land in one place, so I don’t waste time jumping between tools. It gives a clear, real-time view of system behavior, which helps spot issues faster and understand trends without digging through raw data. That visibility makes troubleshooting quicker and decisions cleaner.
Great free tool for custom dashboards
What do you like best about the product?
I love how Grafana provides powerful and customizable dashboards. It makes visualizing data from various sources like Wazuh and CrowdStrike super easy, giving us clear insights in real-time. The flexibility in creating alerts and tracking metrics is a huge plus for us to monitor our cloud resources.
What do you dislike about the product?
While Grafana is great for data visualization, setting up some of the more advanced features can be a bit complex. It can take time to learn all the configurations and integrations, especially if you're new to the platform.
What problems is the product solving and how is that benefiting you?
Grafana Labs helps us make sense of complex data by turning it into easy-to-read, customizable dashboards. It pulls in data from tools like Wazuh and CrowdStrike, so we can quickly spot issues and track important metrics. This saves me time and makes it much easier to stay on top of security events and performance.
Powerful Monitoring Tool
What do you like best about the product?
Ability to monitor server resource capacity and performance. Ability to review database performance and configuration. Dashboard and alerting capabilities.
What do you dislike about the product?
Difficulty in overall configuration and setup.
What problems is the product solving and how is that benefiting you?
Provide proactive visibility into database and server resources.
Efficient solution to track application logs and status
What do you like best about the product?
Grafana is our go-to tool for monitoring application logs and errors, both during development and in live production environments. It is straightforward to use and was simple to implement, thanks to its seamless integration with the tools connected to our application backend. We rely on it daily to identify errors that aren't apparent from the frontend.
What do you dislike about the product?
Limited features and filtering capabilities but still enough.
What problems is the product solving and how is that benefiting you?
It alerts us when there are errors and issues and performance related incidents and lets us focus on solving them.
Has provided real-time views and integrated insights across diverse data sources
What is our primary use case?
I am using it myself. My specialty is application performance monitoring, but when I'm putting systems monitoring in place for the backend, Grafana is the best solution for views and dashboards.
I have utilized Grafana's integration capabilities with Prometheus. In a previous role, we displayed some data with Elasticsearch. I have used it heavily with Zabbix integration as well. I have done Nagios in the past. It depends on the toolset that the customer has, but Grafana is very appealing because the business appreciates the views that come out of Grafana as it gives them the views they want.
I have employed real-time metric visualization capabilities. That's basically what monitoring is - a real-time view. I build up these dashboards or real-time views, but they can also be used as historical views, pulling out more data.
Grafana's role-based access control and multi-tenancy features are important for my organization. At the moment, most of our Grafana is on-premises, but we're looking at cloud options as well. Multi-tenancy is quite important because we have customers that will only want to see their information and not any other. They're not allowed to see some of the other data that we collect, so it's important to have a multi-tenant system.
What is most valuable?
The most valuable feature is Grafana's ability to plug in data or events and monitoring data from any kind of source. The graphing capability is what I use the most.
I have made use of Grafana's customizable dashboards and templating features. These features have enhanced my data visualization and analytical processes by enabling me to give real-time views to our end-users of what they're doing or what their service is doing. The historical and trend data allow people to pull up data from Grafana and from whatever source to display it and examine how an environment is being used.
I have employed real-time metric visualization capabilities for monitoring and real-time views. These dashboards can also be used as historical views, pulling out more data.
The effectiveness of Grafana in delivering real-time notifications through its alerting system is quite good. The widgets are able to highlight errors if they happen in real-time on the dashboard. The alerting functionality is improving. I generally tend to use the monitoring tool for alerting rather than Grafana, but I have had to use Grafana occasionally without any issues.
What needs improvement?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the same sort of design across all different platforms.
I would appreciate additional features in the next release to make it closer to a perfect score. Improved templates would be beneficial in some aspects. Some of the older templates that I used to be able to get in Grafana are only available with a license.
For how long have I used the solution?
I have been using Grafana for about five or six years.
What do I think about the stability of the solution?
The product has been stable. I have never really had any major issues. There have been times when the integrations don't work as smoothly, but that's usually a configuration issue, not the tool itself.
How are customer service and support?
I usually solve problems by myself. I very rarely get in touch with technical support as we don't have that option.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I used the built-in graphing from the tools themselves before Grafana. I have pushed some data into Power BI as well in the past. I have used various displays, mainly just whatever the platform provides, such as Nagios dashboards, Zabbix dashboards, or SCOM. It depends on what monitoring tool the customer has.
How was the initial setup?
The initial setup for Grafana was very straightforward. I followed along and did some design work. I had to calculate the database size and figure out requirements, but beyond that, it's not difficult to install at all.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Grafana for graphing. Grafana seemed the logical choice. There aren't many other platforms that offer the kind of flexibility and number of integrations that Grafana does. They are quite niche in the graphing and dashboarding space.
What other advice do I have?
I find the pricing of Grafana to be reasonable. I have only ever used the free tier of Grafana, so I cannot comment on the pricing model itself.
Based on my experience, I would recommend Grafana to others.
I rate Grafana an 8 out of 10.
Grafana turns our Android app metrics into actionable insights
What do you like best about the product?
Grafana saved us during Black Friday. Set up a dashboard showing API response times next to our test results - immediately saw why checkout tests were timing out (backend was taking 8 seconds to respond during flash sales).
The Slack alerts are noisy but worth it. Got pinged at 3am once when deployment broke prod - crash rate jumped to 12%.
What do you dislike about the product?
Initial setup with Prometheus was a headache. Some visualizations lag with large datasets. Panel arrangements break on different screen sizes.
What problems is the product solving and how is that benefiting you?
We need to know if the app actually performs well in production, Grafana shows me real-time data like API latency, memory usage, and crash rates while our tests run. We noticed our search API taking 3x longer during test runs, which explained the flaky test failures. Now we schedule heavy test suites during off-peak hours based on Grafana metrics, improving our test reliability.
Grafana Labs
What do you like best about the product?
open-source-first approach and its ability to unify data from diverse sources, offering a single pane of glass for observability.
What do you dislike about the product?
nothing from me, users first give a try it is open source and easy to integrate
What problems is the product solving and how is that benefiting you?
so, we wanted to configure alerts and post our research grafana labs fits our requirement since then we integrated it with slack and then created a slack channel , added people and this way it solved our problem.
A solid observability tool that keeps getting better
What do you like best about the product?
Grafana makes it really easy to visualize metrics and logs from different sources in one place. I like how flexible it is you can connect Prometheus, Loki, and even cloud services without much hassle. The dashboards look clean, and you can customize them quite a bit. I also appreciate the alerting features and the fact that the open-source version still gives you a lot of power. Their documentation and community are also great when you need help
What do you dislike about the product?
Some of the more advanced features can be hard to figure out at first, especially if you're new to observability tools. Managing a lot of dashboards can get tricky unless you're very organized from the start. Also, some useful features like team management and reporting are only available in the paid plans, which might be a limitation for smaller teams or personal projects.
What problems is the product solving and how is that benefiting you?
Grafana helps us bring together data from various sources logs, metrics, traces—and makes it easier to monitor everything in one place. This has saved us a lot of time during incident investigations, as we no longer need to jump between different tools. The real-time alerting and visualization capabilities help us detect and fix issues faster, which directly improves system reliability and reduces downtime.
