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Talkdesk Review
What do you like best about the product?
Best part about Talkdesk is they make the world smaller for you to connect you to every corner of the world on your device.
What do you dislike about the product?
Talkdesk Mobile application can be more better and user friendly
What problems is the product solving and how is that benefiting you?
Helping us to resolve customer queries from every corner of the world. Allowing us to enhancing customer experience.
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I'd suggest because communication is clear.
What do you like best about the product?
What I appreciate about Talkdesk is how they constantly seek to develop and generate new ideas. Adding new capabilities that help us run our contact center better daily, hence lowering the amount of work we have to do and making it easier to manage, is a constant priority.
What do you dislike about the product?
It has no significant flaws. However, it would be wonderful to select online members without having to select each one separately.
What problems is the product solving and how is that benefiting you?
With the aid of ACW and agent statuses, we may gain insight into several KPIs in real-time. As an administrator, I may alter my agents' status and prevent them from ignoring calls.
Very nice and pro active application to use and very user friendly
What do you like best about the product?
User friendly, Very compact, Best connectivity, recording features and also accurate report to understand the call flow and decide the work patttern accordingly.
What do you dislike about the product?
All is good, Nothins suspected so far. Connectivity issue we can say once in a moon. Apart from that everything is good
What problems is the product solving and how is that benefiting you?
International calling without any restrictions
Amazing calling platform
What do you like best about the product?
It connected to all the cotries and numbers imidietly and very promptly. s that was an outstanding feature, and the external phone trnsfer featere was unique loved that feature.
What do you dislike about the product?
The nunbers used to get spamed and hen the connectivity had become low after the customers started to register it under the spam list, soo that is the only thing I did not like
What problems is the product solving and how is that benefiting you?
They changed my nunber very quickly to help m wth this issue of getting spammed and getting less connicitivy, and they changed the number as soon as they received the request
I liked TalkDesk
What do you like best about the product?
Missed Call email alert , Quality and support and everything is good , When im on in calls qulity and mute options are good , All together everthing is fine and i can inform to my friends
What do you dislike about the product?
Sometime getting error on loging in and ..........................................................................................................................................
What problems is the product solving and how is that benefiting you?
Missed call alrets..................................................................................................................................................
Excellent Service
What do you like best about the product?
I liked the calling features and it is very easy to use. The same has been experienced by my co-like and they also love it too. The call and sound quality are excellent. Call recording makes the software to the next level.
What do you dislike about the product?
Nothing as such as of now, I liked all the fatures.
What problems is the product solving and how is that benefiting you?
I feel that the calling/dialling feature is amazing in talkdesk. It is very easy to use and user friendly. The call and the audio recordings are pretty clear which helps us to improve the quality of the business.
Overseas calling experiences- Smooth!
What do you like best about the product?
Call quality is very clear. And you can look back at your call records anytime you wish. Getting connects on calls for marketing is relatively high. User interface and usability is excellent.
What do you dislike about the product?
The call integration of Talkdesk with softwares like Salesforce should be with just one click, instead of clicking twice. Internet bandwidth requirement at times may be high.
What problems is the product solving and how is that benefiting you?
Helps getting connects for overseas marketing. Call recording helps quality monitoring very nicely and allows us to access our recorded calls for reference at a later stage too.
amazing app all over, will be great if available on phone as well
What do you like best about the product?
connectivity, clear sound, no disturbance
What do you dislike about the product?
user interface, ringtone, calls getting abondant
What problems is the product solving and how is that benefiting you?
connecting with us clients for free, helps in my bbusiness as i am a sm for us market
Excellent quality and performance. Frequent software updates and great call connectivity.
What do you like best about the product?
Great quality. Great connect and user friendly.
Great connect and also good customer feedback and always use friendly and amazing application for closing so Many sales.
Great connect and also good customer feedback and always use friendly and amazing application for closing so Many sales.
What do you dislike about the product?
Number change needed frequently.
Connect are sometimes poor with lack of connectivity, also we need to frequently change the numbers due to lack of connect and spam number's.
Connect are sometimes poor with lack of connectivity, also we need to frequently change the numbers due to lack of connect and spam number's.
What problems is the product solving and how is that benefiting you?
Talktime , sales and connect is solved majority of times. Best application to work on dialling from mobile application and also user friendly it is with maximum result
Good Performance
What do you like best about the product?
I like Talkdesk because the connection is secure and fast. The quality of the call is excellent and with minimum call drop. Continue to give the best and all the best for the future.
What do you dislike about the product?
No dislikes from my side. Keep up the great work
What problems is the product solving and how is that benefiting you?
The call bar is available on the same page and there is no need to switch between the Tabs for calling. Also, the best part is that we have the support of the TD mobile app with which we are able to call the customers without any hassle.
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