Heap
HeapReviews from AWS customer
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Retroactive analysis!
What do you like best about the product?
Retroactive analysis with no tracking code implemented! We had situations when we had a question in mind, but only found that we didn't track that key piece of data to answer the question. Heap is here to solve the issue.
What do you dislike about the product?
1. Our app iterates rapidly and we need to redefine some events in heap every time, because our component moved around. I almost feel like the time we saved on implementing the tracking code is the spending here redefining the events.
2. Became pricy when you ask for data export.
2. Became pricy when you ask for data export.
What problems is the product solving and how is that benefiting you?
Retroactive analysis! We had situations when we had a question in mind, but only found that we didn't track that key piece of data to answer the question. Heap is here to solve the issue.
Recommendations to others considering the product:
Retroactive analysis with no tracking code implemented! But the truth is when our app changed we need to redefine some of the events.
I suggest use the GA or whatever as the main tracking, while keep Heap as back up when you need some retroactive analysis.
Heap also becomes expensive when you ask for data exporting.
I suggest use the GA or whatever as the main tracking, while keep Heap as back up when you need some retroactive analysis.
Heap also becomes expensive when you ask for data exporting.
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