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Similar to Microsoft but better
What do you like best about the product?
Game effective is similar to the Microsoft Dynamics program, but better. I have not had a problem with the program. It runs smooth, runs fast and doesn't lag. All the tools are easy to get to and use. A beginner could use this software and they wouldn't have a problem with it. Of course like any good software there is a nice tutorial.
What do you dislike about the product?
I honestly can't find a thing I dislike about this product. The price would be the only thing.
What problems is the product solving and how is that benefiting you?
It has helped my employees feel computer smarty and to know what they are doing without asking a bunch of questions
Recommendations to others considering the product:
Get it, but it, use it, abuse it - it'll do what you need to do for longterm effectivness
BizEffective Customer Experience
What do you like best about the product?
The challenge session. Very intuitive and stimulating and the possibility to monitor results in a very quickly way. The user friendly interface and the learning session that allows users to be aware of new information in real time. Also the possibility to personalize avatar and nickname is very funny. The platform creates an healty competion between Agents, and as about the learning section, there is also the possibility to integrate it with Customer Learning Management System. It is a very Userful feature in order to saving time in content creation.
What do you dislike about the product?
The possibility to not import report with complicate calculation. Not so much flexibility in general features such as calculate kpi with files coming from different sources. But in general it is a very good instrument.
it would be greas also to set some gate logicin kpi in order to give points for example only after having satisfied some conditions (such as minimum number of calls received)
it would be greas also to set some gate logicin kpi in order to give points for example only after having satisfied some conditions (such as minimum number of calls received)
What problems is the product solving and how is that benefiting you?
Manual report Creation with a lot of time effort saving. Moreover the Team leader and Supervisor work is more easy because of data immediatly available on respective dashboard. In attition it has a good impact also on Admin e Data Analyst work, such as from Engineering Side. In analytic section data are ready both as number and both as graphical way in order to monitor trend of preformances during the times /day, week, month, year)
Recommendations to others considering the product:
Very good impact on sales performances in order to stimulate agents to work in a better way
Flexible and effective PErformance Management Tool
What do you like best about the product?
I like the "funny" user friendly interface. From a business perspective, I enjoy also working with the colleagues of GameEffective: I found many professional with Amazing skills and expertise. High commitment on some customization my company business required.
What do you dislike about the product?
Need of some specific staff effort to maintain the platform up-to-date and maximize the commitment. Anyway, some of this effort is easy to find internally (e.g. working differently)
What problems is the product solving and how is that benefiting you?
Increase agents motivation, training and committment. We measured business KPIs increase, expecially on outbound sales initiatives
Good platform for inbound contact centers
What do you like best about the product?
Good KPI overviews and good fun for our agents
What do you dislike about the product?
Complex platform which takes some time to learn for admin users
What problems is the product solving and how is that benefiting you?
Reduced AHT and increased NPS and Sales performance, supported of course by coaching and other management work in the contact center
just launching GE in my department but they work closely with different departments in my company an
What do you like best about the product?
collaboration with them- high understanding of the customer need.
What do you dislike about the product?
too early to answer that . will answer in the future after launching
too early to answer that . will answer in the future after launching
too early to answer that . will answer in the future after launching
too early to answer that . will answer in the future after launching
too early to answer that . will answer in the future after launching
What problems is the product solving and how is that benefiting you?
creating a culture among the department of gaining knowledge constantly
Great improvement to our work place
What do you like best about the product?
The thing i like best about GamEffective is that it brings all colleges together
What do you dislike about the product?
There is not much i dislike about Gameffective
What problems is the product solving and how is that benefiting you?
Our Net Promoter Score.
Engaging and Intuitive
What do you like best about the product?
The team is incredibly supportive. Once they explain some of the activities it is a flawless experience and very intuitive platform to use.
What do you dislike about the product?
Due to a time change between their head office in Israel and the east coast of North America there is some delay in responses. However their team in the United States makes up for it fairly quick.
What problems is the product solving and how is that benefiting you?
The benefits are endless. Probably the best features is their analytics which allow you to see exactly what each participant does in the platform. The engagement is great as well
Great Gamification and leraning platform
What do you like best about the product?
The interactive and easy way to learn/teach online.
What do you dislike about the product?
it is a bit buggy when it comes to a few specific configurations
What problems is the product solving and how is that benefiting you?
Updating the whole company with new information along with having a simple way to assign test and courses to everyone according to specific parameters I.E. Language
Gameffective Review for Corporate sales
What do you like best about the product?
The game element - being able to sync it with platforms to record points.
What do you dislike about the product?
Manual labour of setting up challenges/missions/managing users.
What problems is the product solving and how is that benefiting you?
Able to get more traction and usage of sales tool which helped improve awareness. Benefits includes more knowledge sales reps.
Travelin' Band
What do you like best about the product?
The content is displayed in a clear, and colorful format. It makes it easy to read and fun to complete the missions - doesn't even feel like learning! Just good old fashion travelin' - and my band of travelers have said nothing but good things about participating in tis so far!
What do you dislike about the product?
I'd like to build me Avatar - like I can with a bitmoji. Pick my hair color, length, etc. I like the accessories though! :)
What problems is the product solving and how is that benefiting you?
Engaging employees to be proactive, self-seeking online learners!
Recommendations to others considering the product:
Customizing your avatar like a bitmoji; creating keywords for automatic grading of fill in the bank responses (instead of manual review)...
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