Digital Asset Management, BrandHub and Marketing Operations Software
IntelligenceBankReviews from AWS customer
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Experience with Intelligence Bank DAM
What do you like best about the product?
My favorite thing about Intelligence Bank's DAM is the ease of bulk uploading and bulk data adding. You can add keywords to multiple images and make bulk changes, which I find really helpful and a lot easier to use than my previous DAM.
What do you dislike about the product?
There may be an easier way, but the only thing that I dislike is that you can't select multiple images from different folders, you can however select and add them to a downloads folder - but sometimes by habit I will select multiple and click out and realise I've lost them.
What problems is the product solving and how is that benefiting you?
We have managed to remove all our digital assets from our general W drive, which was taking up a lot of room, we are also able to data manage all of the images a lot easier, and we can also have archived folders to keep images safe but not in use.
Recommendations to others considering the product:
Its worth getting more information to find out if this product is right for you. It has helped our organisation a lot.
Great solution to manage and collaborate digital assets
What do you like best about the product?
Overall it is generally straightforward SaaS based product to use. Colleagues who are not necessarily very digitally savvy have found this DAM product very easy to use and made their jobs easier!
What do you dislike about the product?
Some UX aspects of the platform are rather annoying, the way you have to manage user permissions and the set up of "groups". In addition the building and management of custom pages could be significantly improved.
What problems is the product solving and how is that benefiting you?
Ability to manage the review and licensing of digital assets.
Allows for web pages to load faster using the share and embed/cdn functionality
Ability for my marketing teams to easily share and collaborate internally and externally with numerous agencies
Allows for web pages to load faster using the share and embed/cdn functionality
Ability for my marketing teams to easily share and collaborate internally and externally with numerous agencies
Easy to Use
What do you like best about the product?
The system is very intuitive and easy to use.
What do you dislike about the product?
Sometimes can be a little 'slow' to load/respond.
What problems is the product solving and how is that benefiting you?
Makes communicating with our Board members very easy and efficient. Has saved a lot of time in printing and distributing hard copies of documents.
Work smarter not harder!
What do you like best about the product?
Efficient technology, conditional logic.
What do you dislike about the product?
Certain elements that are not customizable
What problems is the product solving and how is that benefiting you?
Housing all of our documents on platform, enhancing our compliance controls. We have increased project visibility for reporting. Streamlined our workflows & processes.
Recommendations to others considering the product:
This software will markedly increase our capability in marketing, across thousands of users and campaigns. I recommend chatting to the IB team about how they can help.
Fantastic customer service delivering a transformation to our marketing processes
What do you like best about the product?
The entire setup process with Intelligence Bank has been seamless. We were provided with expert and dedicated customer service by Intelligence Bank employees who were always trying to understand our needs to set up the DAM in the best way possible. In terms of the software, the tagging and filtering opportunities are a game-changer for me. It has already saved me so much time and I know that we are future-proofing our marketing resources and processes by utilizing the DAM in this way. The software is very robust and has been molded perfectly to our needs.
What do you dislike about the product?
On the whole, I can see no downsides to using Intelligence Bank software. However, depending on what kind of storage solution you currently are using, you may need to be ready to make some adjustments to your processes. For example, Intelligence Bank has no 'drag and drop' ability similar to Dropbox or Sharepoint - i.e., everything has to be tagged with filters and further information (the amount that this is necessary, however, is customisable). This makes it a great solution for assets but can sometimes be frustrating when you want to quickly share something with someone.
What problems is the product solving and how is that benefiting you?
We are in the process of drastically improving our legal compliance approval process with the help of Intelligence Bank. We have realised how much time we can save on our end (marketing team) in submitting assets for approval but also the time of our compliance team, who now have one central point to visit to review and approve marketing materials, as well as provide comprehensive and specific feedback within any document. Furthermore, we have realised that Intelligence Bank can be a central source of truth for what has been approved, due to the thorough audit trail and formal approval process.
Recommendations to others considering the product:
I highly recommend others to use IntelligenceBank. You are in very capable hands and there is a great possibility that your marketing processes will be made highly more efficient and seamless.
DAMS is extremely user friendly and meets are requirements 100%
What do you like best about the product?
DAMS Software is very user friendly and has great features which definitely makes are life easier
What do you dislike about the product?
As such there is nothing that I don't like
What problems is the product solving and how is that benefiting you?
DAMS is used to store digital assets and then distribute it to the whole organisation
Pros and cons of using IB
What do you like best about the product?
They have API connector for custom developments
What do you dislike about the product?
Their proactiveness to overcome any situation on the project management can be improved
What problems is the product solving and how is that benefiting you?
We're having a unique source of truth for all our imagery
Super Simple and Easy to Use
What do you like best about the product?
The best thing about IntelligenceBank is that it is super easy for our partners to use and find the materials they need to be successful. It does a great job at keeping everything organized and professional looking.
What do you dislike about the product?
The only thing that I don't really like is that the implementation process was kind of all over the place. Web2Print templates are also hard confusing to upload if you didn't make them.
What problems is the product solving and how is that benefiting you?
We had a word press site for all of our partner-facing content and it wasn't the easiest to navigate. With IntelligenceBank we can update content easily, add videos, and so much more that we couldn't have on the word press site. Also partners can register and gain access to the content right away on IntelligenceBank. You can also share links to your content with people who don't have access to the site which is great because if you have a newsletter or site people can click that and get the content. They also have a co-brand feature that our partners really like. It makes the content more personal to them.
Recommendations to others considering the product:
IntelligenceBank is a great Digital Asset Manager. They are willing to work with you to make sure all your needs are met and assist with anything you need.
IB shows flexibility and customization in early deployment phase.
What do you like best about the product?
Customer Support has been hands-on, and the onboarding phase has involved lots of questions, back and forth, and guidance. Multiple members of the IB team have been in nearly a dozen meetings with us as we prepare for launching our environment with complex needs.
What do you dislike about the product?
Getting our existing assets transferred over was a significant hassle. However, this was more the fault of our old system than IB's. Also, their new AI facial recognition has some unexpected limitations and will require lots of front-end setup.
What problems is the product solving and how is that benefiting you?
We have had a messy system for managing our photos in the past and struggled to sort and tag everything properly to be easily searchable. We are excited about the possibilities of IB's metadata structure, including the use of multiple layers of data (not just tags/EXIF), which should make it easier to drill down into specific properties, programs, and image types.
Recommendations to others considering the product:
For anyone looking to change DAM systems, know it will require a lot of time to clean up your existing assets. This is essential to setting yourself up for success after the transition. When you get further into implementation, be sure to ask detailed questions about your particular use case. Each implementation is unique and working through your situation on the front end will make a big difference.
Good software system that has room to improve
What do you like best about the product?
It has a lot to offer. Auto-tagging, bulk photo uploading, facial recognition, filtering options, catches duplicate photos.
What do you dislike about the product?
It does not have a bulk re-naming feature after the initial upload. The facial recognition is not perfect and has to be corrected at times.
What problems is the product solving and how is that benefiting you?
The facial recognition feature will be a great benefit. Working with release forms to indicate specific photos can be used or not is very important and a great benefit the way it's set up. Global keywords are helpful to keep things consistent. Being able to see related photos is good.
Recommendations to others considering the product:
Onboarding staff is great.
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