Digital Asset Management, BrandHub and Marketing Operations Software
IntelligenceBankReviews from AWS customer
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Great platform for digital asset management
What do you like best about the product?
The create alias feature is best - I use it all the time.
What do you dislike about the product?
That folders are a different tab to files - easily overlooked
What problems is the product solving and how is that benefiting you?
Sharing our digital asset library with internal and external people and companies
Recommendations to others considering the product:
IntelligenceBank is a great platform that is supported in Australia. Just check started as grow it as your needs change.
Solid brand management platform
What do you like best about the product?
It's easily customisable with endless options.
What do you dislike about the product?
It can be slow in loading assets and searching.
What problems is the product solving and how is that benefiting you?
Single source of truth for brand assets. Assets can be tagged easily and categorised.
Efficient and Easy management of data
What do you like best about the product?
Intelligence Bank is a super-efficient and easy-to-use platform for sharing and transferring data to my clients. It gives me the confidence of security and ease of connectivity without any hassle.
What do you dislike about the product?
There is not really anything that springs to mind in a negative light for IB.
What problems is the product solving and how is that benefiting you?
Distribution of Digital Assets from one central platform to many different business units within client companies with ease. To be able to send out all the necessary data from one platform to designated recipients is fantastc.
Easy to use and customise
What do you like best about the product?
Online approvals of documents, alerts, registers replace spreadsheets, linking across modules, capability to integrate with Power BI. This is system is very customisable and easy to set up and use. The customer support is the best I have ever experienced both with knowledge and response time.
What do you dislike about the product?
The biggest negatives are 1. missing the integration with Microsoft Office for online editing, 2. Register module missing a "Master" register capability to collate information from multiple registers. Other issues are lack of visual features eg. graphing of data in Data Reports. Dashboards feature is underdeveloped, compliance calendars do not function like a google calendar (eg. no reminders are sent on events).
What problems is the product solving and how is that benefiting you?
This software has enabled us to digitalise our ISO9001 certified QMS as a result, it has been easy for integrating QMS into operations, therefore, minimising non-conformances and risks to compliance. The use of this system has streamlined processes increasing efficiencies with audits, document reviews and approvals and record keeping.
It does the job, but room for improvement
What do you like best about the product?
– It houses all our digital assets and is great for brand management
- The interface is modern and clean
– There are frequent updates/maintenance
- Our account manager is quick to respond
– It's easy to use for the most part so very little education was required for users when we launched
- The interface is modern and clean
– There are frequent updates/maintenance
- Our account manager is quick to respond
– It's easy to use for the most part so very little education was required for users when we launched
What do you dislike about the product?
– There's no alert when you upload a file that already exists with the same name, so you end up with duplicates. Not helpful when you're doing a bulk upload and need to do a search for every single file in advance to make sure it doesn't already exist. We need to supercede previous versions instead of having a mix of old and new, so for that reason it doesn't seem very intuitive when it comes to version control.
– It's often slow to load asset thumbnails. We've tried everything our acount manager said to help things load more quickly but even just loading the preview thumbnails for a folder of assets can take minutes.
– Reported a bug very early on (something that once worked but stopped working suddenly). There was technical support initially but they couldn't work it out so the helpdesk stopped contacting us with updates and the loop wasn't closed. Same thing when we wanted to establish a form and workflow – support waned and it was forgotten when we switched account managers.
– The reporting and analytics are really very basic. I do wish we had more set up support initially because I think reporting and other features would be more robust if we'd done a better job at the set up stage.
– There are a few other small quirks that I'm sure will be ironed out at some stage, like how you can't drag and drop when uploading a single asset, only for bulk uploads. That sort of thing can be annoying when you have a complex folder structure to navigate so drag and drop would be a lot easier.
– It's often slow to load asset thumbnails. We've tried everything our acount manager said to help things load more quickly but even just loading the preview thumbnails for a folder of assets can take minutes.
– Reported a bug very early on (something that once worked but stopped working suddenly). There was technical support initially but they couldn't work it out so the helpdesk stopped contacting us with updates and the loop wasn't closed. Same thing when we wanted to establish a form and workflow – support waned and it was forgotten when we switched account managers.
– The reporting and analytics are really very basic. I do wish we had more set up support initially because I think reporting and other features would be more robust if we'd done a better job at the set up stage.
– There are a few other small quirks that I'm sure will be ironed out at some stage, like how you can't drag and drop when uploading a single asset, only for bulk uploads. That sort of thing can be annoying when you have a complex folder structure to navigate so drag and drop would be a lot easier.
What problems is the product solving and how is that benefiting you?
All digital assets in the one place and accessible to the whole company. Easy to search for assets with its advanced filtering and search capabilities. Previously we just had folders upon folders on a shared network so this is miles better.
We went with IntelligenceBank for its easy-to-use interface, competitive pricing and functionality.
What do you like best about the product?
Ability to share content easily internally and externally.
What do you dislike about the product?
Limited integration with our marketing automation platforms, meaning less visibility on who is viewing our content.
What problems is the product solving and how is that benefiting you?
Centralising our marketing content, and feeding the latest content to our Sales team at the right time.
Recommendations to others considering the product:
IntelligenceBank offers a very competitive rate for the features they offer, covering off the must-haves. The product is easy to scale-up with as your business requirements change.
Easy to use, excellent customer service
What do you like best about the product?
Intelligence bank allows you to create easy-to-use surveys across multiple departments with customised options for specific departments with a hierarchy review element. The data is easy to collate for analysis.
What do you dislike about the product?
There can be issues with attachments during the review process but are easily rectified.
What problems is the product solving and how is that benefiting you?
We use this to survey all accountants in each department to highlight any accounting issues or process flaws, which allows us to escalate or resolve if required.
Straight-forward tool, easy to use, great multi-user platform.
What do you like best about the product?
Easy to set up rules and user functions. Easy search method to find what you are seeking. Good cloud-based tool with the ability to collaborate with many users.
What do you dislike about the product?
A lot of bugs were discovered during implementation. Limitations to the workflows and rules used to create more specific processes. Not flexible. Lacking options for some user roles.
What problems is the product solving and how is that benefiting you?
It helps us so that there is one source for all digital assets and communications used between multiple teams and permission roles. Benefits are; improved search function to find the document or digital asset a person needs promptly. There may be future benefits with the utilization of the API that we have yet to explore.
Incredibly useful for storage and curation of creative assets
What do you like best about the product?
Having access to all my product images, logos and brand materials in one spot.
What do you dislike about the product?
Sometimes find it hard to jump from folder to folder.
What problems is the product solving and how is that benefiting you?
We have a lot of creative assets and so it helps bring everything into one place for ease of access.
Solid Digital Asset Management Tool
What do you like best about the product?
Intelligence Bank is an intuitive enough software with all the features you would expect to manage creative workflows within a product and marketing organization. Support is good.
What do you dislike about the product?
Navigation could be a little bit more streamlined, particularly under the "Admin" tab. For example: the "People" and "Manage Users" sections are under separate menu items in the "Admin" dropdown. Those could probably be merged: I don't think I have ever successfully navigated to the "Manage Users" section on my first attempt.
What problems is the product solving and how is that benefiting you?
We are a very geographically distributed organization and had a hard time managing our creative workflow (from licensing all the way to use in digital ad campaigns) before Intelligence Bank. Things run a lot smoother now.
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