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New addition to Venminder's clientele
What do you like best about the product?
As a new client of Venminder, my onboarding experience has been exceptional, primarily due to the dedicated project manager assigned to train me. Her personalized approach, deep expertise in Venminder’s platform and third-party risk management, and clear, consistent communication have beenn instrumental. The platform’s ease of use and implementation, combined with the interactive, hands-on training sessions, made us quickly proficient in using its numerous features. The project manager's resourcefulness and responsiveness, along with the wealth of materials provided, ensured any issues were promptly addressed. Her ongoing support and positive attitude has made our transition smooth and stress-free.
What do you dislike about the product?
One improvement that can be made is in the Ongoing module: adding the ability to list upfront costs and expenses on contracts when they are uploaded. Additionally, in the Offboarding module, it would be beneficial to include the capability to notify third-party vendors of a non-renewal or termination via email, similar to the functionality in the Assessment section.
What problems is the product solving and how is that benefiting you?
Venminder has helped us solve several key challenges by providing a seamless onboarding platform for vetting third parties, real-time third-party monitoring at an affordable cost, and robust tracking abilities. Additionally, their customized and scheduled reporting, efficient offboarding platform, and comprehensive compliance features have significantly enhanced our third-party risk management processes.
Venminder has helped wrangle or 3rd party cats
What do you like best about the product?
The most helpful thing about using Venminder is all of your 3rd party information is in ONE location, you can track their basic information, invoicing, contracts, questionnaires, and risk assessments all in ONE place!!
The tool is very easy to use, the implementation and support teams are FANTASTIC! I love the Single-Sign-On and that it was easy to integrate with Black Kite, our 3rd party riks monitoring tool.
The tool is very easy to use, the implementation and support teams are FANTASTIC! I love the Single-Sign-On and that it was easy to integrate with Black Kite, our 3rd party riks monitoring tool.
What do you dislike about the product?
So far I haven't found anyting I don't like.
What problems is the product solving and how is that benefiting you?
Now we can stop using excel sheets to manage vendor information! We are able to easily send, track and score security and due diligence assessments to vendors.
Venminder - Makes Vendor Risk Management Life Easy
What do you like best about the product?
Venminder is impressive. The ease of navigating, on-going software development, and account management support makes a users life easy and stress free.
What do you dislike about the product?
Full transparency, I don't have any dislikes associated with Vendminder. I guess I can add I wish I started to use Venminder sooner.
What problems is the product solving and how is that benefiting you?
Venminder takes all associated with third-party vendor risk managment and creates a very polished one stop shop for all things related to vendor management.
The product / software funtionality and support is by far the best vendor management tool available.
The product / software funtionality and support is by far the best vendor management tool available.
Vender Risk Management platform that is intuitive to use
What do you like best about the product?
Getting started with the platform was a breeze. It is SaaS based so there no setup required. Just work with the implementatin team to get familiar with it and everything is good to go. The platform is very intuitive and easy to use. It also allows for some customization which is great. For examples, one can add additional fields to a vendor dashboard. Also one can create custom questionnaires that can be send to vendors during the onboarding process.
Over time the platform has seen a lot of new features and improvements.
The staff of Venminder is very knowlegdebable about the product and always very helpful. I like our monthly cadence calls with our CSM. It is always great to talk with her and usually new ideas emerge during those calls.
Over time the platform has seen a lot of new features and improvements.
The staff of Venminder is very knowlegdebable about the product and always very helpful. I like our monthly cadence calls with our CSM. It is always great to talk with her and usually new ideas emerge during those calls.
What do you dislike about the product?
No real dislikes that I can come up with. There are some minor cosmetics that could be changed maybe. But these are probably of personal taste.
What problems is the product solving and how is that benefiting you?
Organizing and monitoring vendors has become easier and was also approved during our recent ISO certification renewal process by the auditor.
we are still in the onboarding phases
What do you like best about the product?
the customer service is fantastic, the continious webinars, and the fact i can ask a question and get an answer with related topics and helpful links is phenominal. having a contact person who cares makes a difference.
What do you dislike about the product?
we have to pay for additional services in the venminder software.
What problems is the product solving and how is that benefiting you?
having subject matter experts take control of their vendors they use so not one person is in control of over 100 plus vendors.
Great experience. Software is intuitive and and staff is extremely helpful.
What do you like best about the product?
The most helpful thing is the Venminder team. The software is helping us managing vendors more effectively and efficiently.
What do you dislike about the product?
At this point, I don't see any downsides.
What problems is the product solving and how is that benefiting you?
Managing vendors entirely through the software and eliminating the large amount of emails.
Venminder is an amazing application that simplifies vendor management.
What do you like best about the product?
Venminder makes all aspects of vendor management more managable. From due dilligence to monitoring it does a great job. It is user friendly and my account manager Joshua Cooper is the best.
What do you dislike about the product?
I find nothing not helpful in Venminder.
What problems is the product solving and how is that benefiting you?
I use Blackkite for monitoring my critical vendors and it is right on the platform. I am able to set up the department managers to manage their own vendors which is a huge help.
Scalable for organizations of every size
What do you like best about the product?
Good customer support and access to resources for building out a comprehensive vendor management program.
What do you dislike about the product?
The user interface is difficult to navigate at first because there are so many features and functions.
What problems is the product solving and how is that benefiting you?
Venminder provides the features and tools for effective vendor risk management and regulatory compliance.
Upgrade Your Vendor Management with Venminder
What do you like best about the product?
Venminder provides an easy-to-use centralized repository for vendor information, risk assessments, due diligence, and contracts and renewal dates and reminderds, which makes it easier to manage vendor relationships. They also provide valuable support and expert guidance to our team.
What do you dislike about the product?
We are not taking advantage of the outsourced managed services due to the additional cost, so we still have to do the risk assessments, oversight, etc.
What problems is the product solving and how is that benefiting you?
Venminder allows us to keep all of our vendor information in a centralized place that department heads/product managers can access to help with the risk assessments and due diligence/oversight. They also send reminders before contracts renew, so that we can review and renegotiate vs. just letting the contract roll. They also provide expert guidance on vendor management, which we find valuable.
A good tool if you have a lot of time or dedicated vendor team to work on it.
What do you like best about the product?
I like being able to see a compact list of contract status/vendor products etc all in one place in the homepage. It makes tracking them easier, especially at my firm where a lof of the product managers don't have the capacity to dedicate much time or attention into contract emails. Venminder itself is a pretty straight forward tool to use and like the ease of adjusting contracts, adding vendors and products, and running reports.
Another aspect of Venminder that is really great is our account manager, Daniel Knigge. He has always been very communicative, quick to respond, and checks in with us often to see if there is anything we are needing!
Another aspect of Venminder that is really great is our account manager, Daniel Knigge. He has always been very communicative, quick to respond, and checks in with us often to see if there is anything we are needing!
What do you dislike about the product?
One thing that I really disliked last year when doing our annual due diligence was the amount of time and manual effort it took to send questionnaires individually and set up a schedule. It seems that changes have been made on the Venminder platform to better support this, and am looking forward to seeing how it has been improved.
Another thing I think could be improved is the accuracy of contract processing by the Venminder team. There was a period of time last year where we heavily relied on Venminder to input contract details, and now I dont think it's worth it becuase of how much it had to be checked and readjusted.
One last thing is that I wish there was a way to view documents/contracts that you've updloaded without having to download them.
Another thing I think could be improved is the accuracy of contract processing by the Venminder team. There was a period of time last year where we heavily relied on Venminder to input contract details, and now I dont think it's worth it becuase of how much it had to be checked and readjusted.
One last thing is that I wish there was a way to view documents/contracts that you've updloaded without having to download them.
What problems is the product solving and how is that benefiting you?
Previously, we were using a couple different platforms to track vendor information, and this has consolidated everything in one place where we can easily track things like contract status and contact information. It has also solved the issue of a proper vendor due diligence by being able to send out questionnaires to our vendors.
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