We use Morpheus for the heavy lifting in building curated marketplaces for MSPs, delivering a hybrid solution to their clients. Imagine a single marketplace that can deliver any product into any infrastructure, public or private.

We don't use it for DevOps automation. We use it for API integration with public cloud vendors. If they've already done the API integration with AWS, for example, then we use their APIs instead of doing our own.

The most beneficial features for us were the API integrations with various cloud vendors like Nutanix, VMware, AWS, Azure, and GCP. It saved us the effort of doing that work ourselves. 

However, 95% of the products developed since 2017 has not really been of value to us.  For example, we don't use the self-service catalog. We build a different catalog that sits on top of it. So, we don't really use the product for what it's designed for today.

Moreover, multi-cloud integration is not relevant to our IT strategy. We are 100% AWS and don't have a multi-cloud strategy ourselves. However, we're aware that mid to large corporates have a multicloud, hybrid strategy, which is why we developed a product.

The product has become overly complex. The biggest problem is that we find a bug, they fix the bug, but then another one pops up. We can never really deliver on the vision we had using Morpheus.

We had issues with the Jupiter service plan in Azure, which made us unable to use Azure. 

So, we waited for them to fix the bug, but then they fix that bug, and we have another bug with NSX-T (since people shifted from NSX-B). Then, to make things even better, AWS changed their APIs, which broke our Morpheus integration and stopped us from provisioning into AWS. 

We just seem to be constantly chasing our tails. We fix one bug, and then another appears. Eventually, you just say, "Okay, I won't use NSX-T, I won't use Azure, I won't use AWS," and at that point, you effectively have a broken product.

I have been using this solution since 2015. 

Stability is a big challenge. I can't make everything work. I've been working with Morpheus for about nine years, feeling like a beta tester the entire time. 

The problem is the abstraction layer Morpheus sits on has many moving parts. Their biggest challenge is maintaining these parts to effectively deliver the solution, which is where they struggle.

Morpheus as a product is scalable, but the scalability comes from the infrastructure vendor. The software itself is indifferent; it's designed to scale based on memory, compute, and storage needs. However, scaling the product from a usability perspective presents challenges.

We work with all types of customers, mainly targeting MSPs. So, it really depends on the MSP's target market.

The customer service and support are good. 

Positive

Other products I've worked with were standalone within their solutions. Morpheus aims to be the central point or the abstraction layer for all cloud services.

So, I have not used anything as heavily integrated as Morpheus.

The complexity of the deployment depends on the deployment method. A single instance is fairly simple, but a cluster is much more complex. 

However, deploying the application is not the difficult part.

Since we build on AWS, it's relatively easy to maintain. The main issue is the admin UI, which is very different from standard admin dashboards. 

So, you need to have a lot of experience to be able to navigate the dashboard And as they've layered on more and more features within the product, you've got more and more complexity.

Morpheus doesn't directly support cost optimization, but its API integration can facilitate resource optimization. It doesn't dynamically optimize resources like an aeronautic system would; it operates step by step. 

Morpheus is more of a cloud ops product rather than a FinOps product.

We've been a Morpheus customer since the early days. I know what they're trying to sell now, and you'd really need a strong use case to justify the cost.

From what we were trying to use it for, or what we are trying to use it for, I would rate the solution a six out of ten.

If you are an end client looking for a limited subset of what we're trying to use it for, it's probably going to be higher. 

This is half the battle. They've got a developer-led strategy, which is not in the right direction. They're building complexity in the product, and we're not even off first base yet. 

If you can't provision into AWS, then you're not even off first base, so there's no point in that. I would rather see stability with the core functionality than keep adding features that I don't need.

We used Morpheus to provide customers with public cloud services.

The most valuable feature of Morpheus is its strong integration with vSphere Cloud.

There is room for improvement in the user interface, which is complicated and not very user-friendly, particularly for non-tech-savvy users like customers. Additionally, there is room for enhancement in integrating Morpheus with other solutions. For the next Morpheus release, I would like to see more options for managing deployed virtual machines, such as additional features like ISO detection and better handling of copy-paste functionality. The current console interface can be challenging, especially when dealing with tasks like opening a console or entering passwords.

I have used Morpheus for a year.

I would rate the stability of the solution as a six out of ten.

I would rate the scalability of the solution as a six out of ten.

I would rate the technical support of Morpheus as a seven out of ten.

Neutral

Deploying Morpheus was straightforward. 

The pricing of Morpheus is fair.

For those evaluating Morpheus, my advice is to thoroughly research its suitability for your specific needs and consider how well it integrates with your existing solutions. Pay attention to potential challenges in integration, and ensure it aligns with your overall requirements. Overall, I would rate Morpheus as a six out of ten.