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You'll need to learn to find your way around it
What do you like best about the product?
Time to market implementatios is deffinitely fast, not as they advertise, but fast compared to other platforms. Also they do have a lot of functionality already built into the platform which is a big plus for small to medium companies
What do you dislike about the product?
Being a multi tenant solution there's no customization you can do to the platform, therefore if you need a very specific functionality on your site you will need to hire very creative developers, very talented one so they can find a way to get around vtex core and get the functionality up and running
What problems is the product solving and how is that benefiting you?
Our commerce platform was hosted on Oracle Cloud commerce and would crash at 6K concurrent users, also oracle's cloud solution has fallen far away from the other cloud platforms on the market, their functionality is so limited. VTEX was deffinitely an upgrade for us
Recommendations to others considering the product:
VTEX can exagerate at times and say it is super simple to implement VTEX and that you'll be online fast... and you will, but not as soon as they advertise, also consider you will not be able to perform a lot of "tailored" functionality on your site, unless you spend big money on really creative and talented developers
Great Ecommerce platform
What do you like best about the product?
Great support and scalability in the stores, very good management of the orders placed by customers, great store customization, even with VTEX IO you can manipulate the store's back-end, good documentation.
What do you dislike about the product?
Page load times are a bit slow, it takes a long time to render changes made to both products and HTML templates, little customization in the payment section.
What problems is the product solving and how is that benefiting you?
when you have a very large catalog and need a highly customized store, it is the best option
Recommendations to others considering the product:
Good E-commerce Platform
Vtex support in Latin America.
What do you like best about the product?
Check-out very friendly, provides the opportunity to install APIs that help improve the tool's performance, has a very efficient support center. A platform that is migrating to Spanish, and that is greatly appreciated.
What do you dislike about the product?
In some cases, the platform and its servers can become somewhat slow with loading times.
What problems is the product solving and how is that benefiting you?
Vtex manages a very comfortable and secure suite, an additional tool for the growth of e-commerce in the region. Additionally, the support they provide for the platform is very important.
Recommendations to others considering the product:
If your idea is to establish an e-commerce support, this is the tool.
Powerful and comprehensive e-commerce platform
What do you like best about the product?
VTEX has solutions for practically everything we need in our virtual store: management of promotions, loyalty programs, pricing schedules. It is a highly customizable platform that adapts to any type of virtual store. In our experience as an agency, many stores have increased their sales just by migrating to this platform.
What do you dislike about the product?
The only two details I have been able to see and that are close to being resolved are the lack of programming for the banner and the slowness of indexing during high traffic hours.
What problems is the product solving and how is that benefiting you?
VTEX emerges as a complete and vast solution for the clients of our agency, allowing them to manage their virtual store with a single platform in a very simple way.
Recommendations to others considering the product:
With VTEX, it's just a matter of asking, it is a company highly committed to its customers and always attentive to meeting everyone's requirements.
Ecommerce overcoming experience with VTEX
What do you like best about the product?
Smartcheckout, complete management of the design and layout of the site for both mobile and desktop, a great support team for the partner from Argentina.
What do you dislike about the product?
Just a small detail: most of the educational information is not well translated from Portuguese to Spanish.
What problems is the product solving and how is that benefiting you?
Developing better online shopping experiences for users in Uruguay, with an easy and fast checkout
Ótima escolha, mas experiência ruim
What do you like best about the product?
Gosto que tenha tudo na caixa, muito fácil para desenvolver um projeto.
What do you dislike about the product?
Language. Most of the things are in Portuguese, very confusing.
What problems is the product solving and how is that benefiting you?
Reseller program, documentation, support
Very friendly E-Commerce tool.
What do you like best about the product?
I like the best that I can have my entire web store in one place, and I can configure it all in Vtex. Also, it is very easy to use, make a promotion, configure a product. I can have all the data of my costumers, and do a little CRM with Vtex. I thing Vtex is a very complete tool for any e-commerce
What do you dislike about the product?
Some thing that I can't delete, like the colections, the coupons and the promotions. Also, I speak spanish and english, and sometimes it a little dificult to understand what it say because it is in portuges. Another thing that I would like to improve in Vtex is the logistic part, so we could manage the orders not only by time in which costumers buy, but also by the which I should ship first (In case a costumer buy first but want his order later).
What problems is the product solving and how is that benefiting you?
The logistic. We can manage everything that we need to make a sale, almost with any external tool. Also, we even could manage a little of accounting where Vtex show us the costs and the sales. And with the report of sale, we can see who costumers buy and what promotions can we use to take advantage of that.
Recommendations to others considering the product:
I recommend others to use Vtex, not only because it's worth every $, but also it's very easy to use, It got everything you need for a e-commerce, you can always have support if you need and capacitation.
A solid platform with many resources.
What do you like best about the product?
In my opinion, Vtex is the evolution of e-commerce management. It possesses all the advantages that other platforms have developed and adds security and a better user experience by being flexible in design and having a very short and simple checkout, which increases conversion. The implementation of this platform leads to far fewer problems or complexities than other platforms present. VTEX is very user-friendly for the end user but also for the administrator and back office.
What do you dislike about the product?
For some, paying a monthly percentage for the use of the platform might be a disadvantage, but this amount includes all the developments made on the platform, which would otherwise have to be financed directly by the company. It's a win-win relationship.
What problems is the product solving and how is that benefiting you?
Vtex solves two major problems we have with other platforms, DESIGN FLEXIBILITY and a simple and secure CHECKOUT. I consider this the leap that Vtex is making in favor of the e-commerce market.
Recommendations to others considering the product:
Vtex can boost your sales, you must be prepared for a leap in normal operations if you are migrating from another platform. This is the software that is designed for the future, and its implementation costs include aspects of constant updating both in the platform itself and in related elements such as servers and SSL certificates.
Good just a few suggestions
What do you like best about the product?
Improve the lenguage in the website Spanish is very poor
What do you dislike about the product?
Not a lot of content in Spanish , translating from Portuguese not always works well
What problems is the product solving and how is that benefiting you?
Improving sales and the lowest possible cost
Recommendations to others considering the product:
Better sales support for resellers
The best
What do you like best about the product?
The speed of the sites, the smart checkout, and the constant updating.
What do you dislike about the product?
The process of sending files, the process of sending HTML files
What problems is the product solving and how is that benefiting you?
The entire SEO process is much better.
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