I used SUSE Linux personally, not on an admin level or for advanced purposes, but for regular use. I would play around and experiment with different Linux distros, including SUSE Linux, Debian, and Fedora. I also attempted to use it for work purposes in a hospital setting, primarily to see if it could support applications like Teams and Outlook.

SUSE Linux had a clean user interface, which was a valuable feature for me. It allowed me to use the software manager differently compared to Ubuntu. Eventually, I was able to get essential applications like Teams and Outlook running on it. I primarily used it for personal desktop use, and it was solid for that.

The software management side was a bit difficult, especially compared to Ubuntu. The software manager was different, making it challenging to install certain applications. 

Additionally, I encountered issues when setting it up on newer model laptops, possibly due to hardware incompatibility, such as the solid-state drive.

I used SUSE Linux over a number of years as part of my exploration of various Linux distributions.

SUSE Linux was stable for me. I did not experience any problems with its stability.

SUSE Linux was scalable to my needs. I did not encounter any issues with scalability.

I did not reach out to customer service or tech support. I found the needed information easily on community forums and through online research.

Positive

I have used a variety of Linux distributions, including Debian, Fedora, and Ubuntu, but I did not use them specifically as a replacement for SUSE Linux.

The initial setup was straightforward. However, I encountered trouble when reclaiming space on the hard drive later on, which might have been an issue with the computer I used.

I used the open-source version, so there were no setup costs.

I evaluated other Linux distributions like Fedora and Ubuntu. Fedora's ISO is small, but I found the system itself to be annoying after a while.

I would not recommend SUSE Linux in environments where users are not tech-savvy, yet it is solid for workstations. SUSE Linux worked well on older model computers but not as effectively on newer models. 

Overall, I would rate SUSE Linux a solid nine out of ten for my purposes.

We are working with SUSE Enterprise Edition.

It is good for IT teams and business efficiency. For maintainability and all, it is good.

The most important feature is the automatic kernel lifecycle subscription, which is critical for us because the server cannot go down once we start offering any services on the cluster.

Sometimes it is a bit of work for developers to change the configurations. Some kernels will not fit with some packages, and this aspect could be improved. Furthermore, the system's rigidity when updating packages and services needs improvement. Additionally, there should be more loosely bound functionalities to improve developer experience.

We have been using SUSE Linux Enterprise for more than five years.

SUSE Linux Enterprise is good for IT and maintainability. However, it can be rigid, especially with kernel and package compatibility.

Some kernel versions do not fit well with certain packages, creating compatibility issues that affect scalability.

The technical support for IT and kernel-level OS issues is very good. However, it is less effective for development-level issues. The IT department handles technical support, and I cannot comment directly on its effectiveness.

Positive

We are considering alternatives for our new machine learning infrastructure and have worked with Ubuntu in the past.

The pricing is slightly higher than expected, but it is manageable for our current project. For the upcoming projects, we are looking for cost-effective solutions.

We are considering Linux instead of SUSE and want to check some cost-effective measures, like Rocky Linux.

For developers, some flexibility and reducing dependency on specific kernel versions would be better.

I'd rate the solution seven out of ten.

I've been using SUSE Linux Enterprise for a petroleum company client. They run it as their primary server hosting environment, connected to NAS and various external applications and hardware. We integrate it with Spacewalk for management, which is known by different names on other distributions. 

I like how the tool handles kernel modules and upgrades - we rarely have issues after upgrades, unlike with other Linux distributions like Oracle Linux or Ubuntu. The kernel module management is excellent. Changes made in one version typically work the same in other versions too, which isn't always the case with other distributions. There's also lots of information and community support available if you run into any problems, both on the official website and in forums and user groups. I know many people who use it specifically, so it's easy to get independent support if needed. I've been working with the tool for a long time, since 2003, before they became SUSE Linux Enterprise. It's always been one of the most admin-friendly Linux versions. 

Depending on the underlying hardware, setting up and running services can sometimes be problematic. It's not always uniform—you can't necessarily move a service from one system to another and have it work seamlessly.

Additionally, error handling needs improvement. The system should be more transparent when there's an error, rather than just declaring a generic error. It would be helpful if it could provide more specific information about the problem on that particular system. As it stands, you can waste a lot of time trying to troubleshoot these vague errors. 

I have been using the product for six years. 

I rate the tool's stability a ten out of ten since we do the regular upgrade cycles. 

The solution is scalable, and I rate its scalability an eight out of ten. Our usage will triple in the coming 18 months. We're pushing our on-premises clients to adopt cloud modules. When they move to the cloud, they can centralize many international and local business systems into one point, which will increase users. We have diverse geographical setups, and moving to the cloud will bring all users onto one or two systems.

Right now, we might have 15 users in one place using one system, not always SUSE Linux Enterprise. We want to consolidate everything because it makes system administration easier. Currently, our technical resources need to know many different products, which is challenging since some of us are experts in certain areas but not others. It's difficult. We're trying to make things easier from an administrator's perspective. 

I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with them. I usually get a response within 24 hours. I work with suppliers like Qualys and Acronis, but SUSE Linux Enterprise is generally the fastest to respond. Their support team is always willing to help, and the engineers are happy to share knowledge. This level of support is very impressive compared to other vendors I work with.

Positive

The initial setup of SUSE Linux Enterprise is very easy. Its GUI-based interface is self-explanatory. Someone with basic IT knowledge who pays attention could set up a system. For higher-end integration, more technical expertise is needed. An entry-level Linux administrator could set it up by receiving a basic document.

On a scale of one to ten, with ten being very easy setup, SUSE Linux Enterprise rates an eight.

Regarding deployment time, it's less than an hour, never more than an hour. However, this can depend on the hardware - if the hardware is slower, the installation and everything will go slower.

There is currently a mix of deployment options. It is deployed both on the cloud and on-premises.

SUSE Linux Enterprise is reasonably priced compared to other operating systems. I find it's a much better option for us than Oracle, for example, because of the pricing structure. The pricing is easier to explain to clients and makes it easier to get clients' commitment. The licensing is also simpler to manage and keep track of. Their responsiveness is great - they give feedback very quickly when we ask questions about licensing or other aspects. This helps ensure we're always at the gold standard regarding licensing and everything related to SUSE Linux Enterprise.

None of our current clients are looking at AI features. We mainly work with traditional clients using custom-built systems developed over the past 20-30 years, so there's limited room for improvement or AI integration. However, we may potentially be involved in an AI-related project in 2025, but that would involve a redesign and isn't confirmed yet. For now, we don't use AI for our client work.

I rate the overall solution a ten out of ten. 

We use the tool for specific application needs where it is developed on the Linux platform. Additionally, we use certain SFTP sites for banking transactions. Although Windows operating systems could also be suitable, we decided to continue with the Linux system for secure communication and file exchanges between the banks and our server. That is the main purpose.

The purpose is to manage interactions with multiple bank accounts for payment transactions. Payment can be made through various modes, such as UPI (Gpay or Paytm), internet banking, and online transactions. 

These transactions are received by the bank and then passed to us through a secured communication channel established between our systems and the banking gateway. The information is exchanged securely, and our accounts team takes the shared information from the bank to perform the necessary postings.

Some of the functionalities I like the most are the security features. This includes security restrictions on specific folders and secure communication for SFTP. These features are more secure and reliable. The tool also makes compliance possible. 

The solution is expensive. 

I have been using the product for 12-15 years. 

I rate SUSE Linux Enterprise's stability as ten out of ten. 

I rate the tool's scalability a nine out of ten. 

In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to them much due to a lack of requirements. Overall, our experience with their technical support is good. 

Positive

SUSE Linux Enterprise's installation is easy and can be completed with the help of one engineer. The tool requires monitoring instead of maintenance. 

The tool is expensive compared to Red Hat. I rate its pricing a nine out of ten. 

I'm a system administrator, and our company supports multiple clients. Most of our clients use SUSE Linux Enterprise, and we support their infrastructure.

The most valuable features of the solution are patching and the BTRFS file system.

The solution has to be fine-tuned with better documentation.

I have been using SUSE Linux Enterprise for ten years.

I rate the solution’s stability an eight out of ten.

We ask the backend team to increase the resources if it is a virtual machine. There is no problem with containerization or if it is part of a cluster.

I rate the solution a seven out of ten for scalability.

We have a dedicated engineer assigned to our project, and we get proper support from him.

Positive

The basic cost of RHEL is higher than that of SUSE Linux Enterprise. The BTRFS file system is included in SUSE Linux Enterprise and not in RHEL.

The solution's initial setup is straightforward. However, migrating from an older version to a new version is a bit tricky.

Around 12 system administrators from my team were involved in the solution's deployment.

Compared to RHEL, we have seen a 70% better return on investment with SUSE Linux Enterprise.

We perform maintenance activities for the tool whenever our clients need patching or security updates. I would recommend the solution for any enterprise-level requirement. In our experience, the solution is very stable.

Overall, I rate the solution an eight out of ten.

We primarily use the product for single-task services like mail servers.

The platform's ability to streamline and minimize the system to be as lightweight as possible has been exceptionally effective, particularly for virtualizing and deploying on various machines.

I would appreciate the product's future releases being lighter and operating more efficiently on smaller systems.

I've been working with SUSE for two years.

Due to its single-task focus, the product is more stable than any other operating system.

The platform is highly scalable. We prefer adding more servers to a cluster rather than increasing the size of a single server. The number of users in our organization varies, but it's essential to set it up correctly for optimal scalability and performance.

We rely more on community support through forums, which has been excellent. 

Setup is relatively easy, especially on virtual machines. Once the necessary configurations are in place, it's a quick process.

The return on investment has been significant, especially considering its cost-effectiveness compared to other solutions.

The product's licensing options align well with the evolving landscape of Linux variants.

We evaluated other options, but SUSE's robustness and reliability met our needs.

The security features of SUSE are excellent. Linux's approach of only allowing what is necessary enhances security significantly.

Running critical applications on Azure works fine if the system is left alone to perform its tasks.

I recommend contacting community resources for assistance and insights during implementation.

I rate it a nine.

SUSE is an operating system that can be used for web application development and regular housekeeping work on application development.

The solution could be more stable.

I have been using SUSE Linux Enterprise for 12 years.

The solution is based on the models which you're selecting because sometimes you go with the standard support or with premium support. It is all dependent upon what support you are opting for.

There are a lot of operating systems in the network. We have SUSE provided by cloud, and some are traditional ones like Linux. Everything has different features. It's all stable in their own environment and for what they're using for production, development, or UAT.

I rate the solution’s stability a seven out of ten.

All operating systems are giving good scalable options.

The initial setup is simple and takes five minutes for deployment and if you have automation in place, it will take four minutes.

The solution’s subscription is dependent on the organisation like how they have a contract with the company.

It all depends upon the subscription and cost. If the subscription is less, maybe we can choose which operating system to go. Subscription and support provided by the vendor are the two major factors which we look at. Technology is ok, we can get adjusted to it, but the subscription and support are two major factors that you are looking at.

I would advise to go check all the offers, security patches and how often the vendors are releasing the security patches. These are more important before you decide which one to go.

Overall, I rate the solution a nine out of ten.

Over the last few years, though I found SUSE Linux Enterprise to be a good solution, I prefer Oracle Linux. My company uses SUSE Linux Enterprise for our production environment.

The most valuable feature of the solution is that it is generally a stable system, especially since we have a lot of SAP products in our company. SUSE Linux Enterprise provides all the binaries for SAP.

The quality of support offered by SUSE Linux Enterprise is not that great, making it an area where improvements are required. The tickets opened with the support team take a long time to be resolved. In general, it is difficult to get access to a senior engineer in the support team for help. My experience with support teams has been better with other vendors.

I have been using SUSE Linux Enterprise for five years. I am an end user of the solution. I use the solution's latest version.

Stability-wise, I rate the solution a nine out of ten.

There are more than 2,000 users of the solution in my organization.

The solution is used on a daily basis in my company, so it is used twenty-four hours and seven days a week.

I rate the technical support a four to five out of ten.

Neutral

I have experience with another solution before moving to SUSE Linux Enterprise. I did not make the decision to move to SUSE Linux Enterprise in our company.

The product's initial setup phase was easy.

The solution is deployed on the public cloud and on an on-premises model.

The solution can be deployed in a few minutes. The solution's on-premises deployment in our company's data center takes a few minutes. Our company has a few tools to automate most of SUSE Linux Enterprise-related work, so it's an automated process.

Three people take care of all the product-related deployment processes in our company.

The product's installation phase is carried out with the help of an in-house team.

SUSE Linux Enterprise will have software support costs, so it's difficult to calculate the ROI.

I rate the product price an eight on a scale of one to ten, where one is a low price, and ten is a high price. In terms of the additional costs attached to the solution, I would say that my company has purchased a few add-ons for SUSE Linux Enterprise, but they are all different products.

My company has a team of five engineers to take care of the product's maintenance.

SUSE Linux Enterprise makes it easy for users who have an SAP Store. There are better solutions available in the market for non-SAP workloads.

I rate the overall tool a six out of ten.

We use the product in a desktop environment for testing purposes.

SUSE Linux Enterprise has a good management system for DevOps operations and integration with Red Hat.

The platform doesn't support certain APMs. In terms of configuration, it is very good for beginners. However, it could be more compliant. The command line tools need to enhance regarding compatibility similar to Red Hat with different languages like C++, Python, etc. Additionally, it is an expensive product. They could provide a free development license before working in the production environment.

We have been using SUSE Linux Enterprise since 2023.

According to my colleagues working on product maintenance, it has good stability.

We work with small and medium businesses. However, sometimes, I also work with enterprises. We need to consider that support availability, documentation quality, and interface optimization can vary based on geographical locations for scalability.

The technical support services are good.

Positive

The initial setup process is easy with assistance from a consultant or support team. It is very simple to install and requires a maximum of two executives to work on the implementation. We can use a web interface in a development portal to repair the console and manage registered servers.

The product is expensive. We purchase its yearly license.

Before buying the product, I advise others to learn about the organization's requirements regarding use cases. They can opt for SUSE Linux Enterprise if they have an essential budget. If not, they can look for Linux distributions like Red Hat, Arch, Fedora, etc.

I rate it an eight out of ten.

I am using the solution for my customers. It is used for deployment and automation.

We can use Ansible for automation. Ansible enables us to have playbooks that can deploy the configurations as defined. The tool’s idempotency ensures all configurations are in place at all times. Security is the main concern in an organization. The product takes care of security. Too. The solution is available as an open-source product.

The product must improve its UI. It will lead to more people accepting the product, like Windows. The tool should provide more UI interactions. It must also provide a version of the solution for educational institutes that provide engineering degrees. It will give the students a hands-on experience, evaluate the product, and promote it in the future.

I have been using the solution for more than five years.

The tool is stable, but we don't use the latest versions. In our experience, the latest versions have some hot patches or fixes. We always use the version released before the latest version.

The tool is suitable for small and large companies. It is a scalable solution.

The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is costly, though. Depending on the license we have, we must pay per interaction or per issue that we log. I rate the support a seven and a half out of ten.

Neutral

I have worked with other operating systems. When I worked on Oracle, Oracle Linux was the only OS we could use. If there's a requirement to use Ansible Tower that is highly compatible with Red Hat Enterprise Linux, then we use Red Hat Enterprise Linux. The solution we use depends on the customers’ requirements.

I have worked with Red Hat Enterprise Linux, Fedora, and Oracle Linux. People who are not inclined toward CLI will be more receptive and more open to UI-based offerings like Windows. People who are not administrators or developers want better UI and user exchange for an easier experience.

The initial setup is straightforward. The time taken for deployment depends on the configuration and whether it is being deployed on a virtual machine or physical hardware. Whether we need a custom set of packages or a bare metal hypervisor depends on the customer’s requirements.

The price is reasonable. The product must provide a pay-as-you-go model of licensing.

I suggest people use SUSE for a short span of time and do a competitive analysis against other tools. Depending on the performance criteria like scalability and security, they can choose SUSE. Overall, I rate the product an eight out of ten.