Rocket.Chat Server
Rocket.ChatReviews from AWS customer
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Rocket.chat is a friendly platform and a easy way to comunicate.
What do you like best about the product?
I like we can create different channels and group conversation. And the idea our devs can change some features to match our necessities.
What do you dislike about the product?
Sometimes it can has bugs and I'd like I could call someone directly.
What problems is the product solving and how is that benefiting you?
We are a remote company and use Rocket.chat as our communication platform.
Really Good
What do you like best about the product?
It's really simple to use and delivers a lot, it's really straight foward to setup and provides a lot of insights for administrators.
What do you dislike about the product?
At the start we had some issues with estability and sometimes people get a lot of memory usage, but things got a lot better and also dark mode. Today, I really feel it's lacking a right click feature to show the options, instead going all the way to the right side and click on the three dots. I really like to compare rocket to Discord, since they share a lot of similarities, and this right click feature is something we really want.
What problems is the product solving and how is that benefiting you?
Today we have so much better time on set up accounts and as soon as a new employee joins, with a few steps he's ready to go. Also as we have older employees, they got used fast to the rocket chat. It's a really good chat.
I highly recommend it!
What do you like best about the product?
I highly recommend Rocket.Chat because it effectively addresses the organization's communication needs precisely by being functional, organized, and having excellent integration with applications and support with customized configurations.
What do you dislike about the product?
So far, I identify it as a very good platform and I have not yet found aspects that I would like to see improved.
What problems is the product solving and how is that benefiting you?
Internal communication within the company and between teams.
Rocket.chat rocks!
What do you like best about the product?
I have been using Rocket.Chat for a few months now and I am really impressed with the platform. It is easy to use and set up, offers a wide range of features, and is extremely customizable to meet my needs.
One of my favorite things about Rocket.Chat is the ability to integrate it with other tools we already use, like Trello and Google Drive. This helps us keep all our information in one place and streamlines our workflow.
Additionally, Rocket.Chat has excellent customer support. Whenever I've had a question or issue, the support team was quick to respond and offered helpful solutions.
Overall, I would highly recommend Rocket.Chat to any team looking for a reliable, user-friendly communication platform packed with useful features. It truly is one of the best chat solutions available in the market today.
One of my favorite things about Rocket.Chat is the ability to integrate it with other tools we already use, like Trello and Google Drive. This helps us keep all our information in one place and streamlines our workflow.
Additionally, Rocket.Chat has excellent customer support. Whenever I've had a question or issue, the support team was quick to respond and offered helpful solutions.
Overall, I would highly recommend Rocket.Chat to any team looking for a reliable, user-friendly communication platform packed with useful features. It truly is one of the best chat solutions available in the market today.
What do you dislike about the product?
The poor user interface and bugs that keeps going all day long
What problems is the product solving and how is that benefiting you?
It helps to communicate with my team
Simplicity
What do you like best about the product?
The ease of using rocket.chat was what most caught my attention. It is a simple software and fulfills the purpose of communication well.
What do you dislike about the product?
What I don't like about rocket.chat is that it was sometimes slow when sending gifs.
What problems is the product solving and how is that benefiting you?
The app version makes communication much easier when traveling. Your app is consistent and simple to use.
User-friendly and easy to learn
What do you like best about the product?
I love opensource solutions, and everything those kinds of tools can do. Omnichannel is the present and the future of customer support
What do you dislike about the product?
Push notifications and features are too limited on the free version
What problems is the product solving and how is that benefiting you?
Can answer multiple customers at the same time that I use it for internal collaboration. That saves us time
Great use
What do you like best about the product?
Easy creation of discussions and dynamism.
What do you dislike about the product?
Unable to insert a new person into the discussion.
What problems is the product solving and how is that benefiting you?
Dynamism in everyday work conversations
The version of Rocket Chat I used wasn't complete enough to satisfy the communication needs I had.
What do you like best about the product?
The idea of replacing WhatsApp or other personal apps to business communications.
What do you dislike about the product?
Rocket.Chat uses english as it's standard language for communication - even with brazilian companies (at least it used to).
What problems is the product solving and how is that benefiting you?
Rocket.Chat tried to solve the problem caused by the usage of personal accounts on WhatsApp for business treats.
Very good interface and a lot of features.
What do you like best about the product?
Ease of use and many good features for everyday use
What do you dislike about the product?
The phone app could improve. Some updates break some functionality.
What problems is the product solving and how is that benefiting you?
Communication between company employees
Thematic working groups
Omnichannel service
Task automation through bots
Thematic working groups
Omnichannel service
Task automation through bots
Communication when you need it, whom you need it with.
What do you like best about the product?
That is simple yet powerful and extensible. That there is active development in it and that it seems to be ever extensible.
What do you dislike about the product?
They could look more at the competition and not only Slack, Rockechat needs to be top of the spear and define the market.
What problems is the product solving and how is that benefiting you?
They are improving their reporting suite and actively working on creating a comprehensible business experience that renders actionable results and enhances the business workflow.
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